Tidio ‑ Live Chat & AI Chatbot for Shopify

Tidio ‑ Live Chat & AI Chatbot

Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
Feedback
1,243
Reviews
Chart
#292
Shopify

All reviews

5 / 5 Share
Oct. 4, 2016

Works perfectly! Such a great way to interact with customers seamlessly on our Shopify page. OLPRO www.olpro.co.uk

Store Using app Total reviews Average rating
Olpro 8 months 6 5.0
5 / 5 Share
Sept. 30, 2016

Terrific app. The free version is more than enough for what I need and the support is wonderful. The app also look amazing on my webpage and works seamlessly with my mobile device. -Specs Collective www.specscollective.com

Store Using app Total reviews Average rating
Specscollective About 2 months 5 4.2
5 / 5 Share
Sept. 26, 2016

Great App, with very useful features, absolute must have! logodive.com

Store Using app Total reviews Average rating
Pixellogo 6 months 11 4.3
5 / 5 Share
Sept. 21, 2016

Great live chat app for my website. Nice Android app too.

Store Using app Total reviews Average rating
Malcolm Roycey About 3 hours 5 5.0
5 / 5 Share
Sept. 9, 2016

Great product, In just a few days it has helped us communicate with our customers online a provide piece of mind to them which has resulted in greater sales. We are delighted with how easy it us to work and how well it runs.

Store Using app Total reviews Average rating
Leather Gallery Za 4 months 2 5.0
5 / 5 Share
Nov. 24, 2016

working great. so glad I found this app! super easy to navigate and their customer service is also very helpful.

Store Using app Total reviews Average rating
Port213 3 months 1 5.0
5 / 5 Share
Sept. 1, 2016

This is the perfect Live Chat app I had been looking. The fact that there is a mobile app is just brilliant. We can respond quickly and easily to our customers and visitors. The support is also really great. Matt was really quick with his responses for my queries. Love it!

Store Using app Total reviews Average rating
Teezindia 34 minutes 3 5.0
5 / 5 Share
Aug. 31, 2016

Love it! Just wished there was a noise that i could add the the chat that was louder? other than that fantastic.

Store Using app Total reviews Average rating
Brazilcarnivalshop 5 months 4 5.0
5 / 5 Share
Aug. 27, 2016

We've been using the free app for a couple of months, no problems, works great!

Store Using app Total reviews Average rating
Merry Bath 4 months 16 5.0
5 / 5 Share
Aug. 25, 2016

Very easy to install, great customer service and user friendly interface. Truly a 'one click install'.

Store Using app Total reviews Average rating
Truckinjerky About 2 hours 2 5.0
5 / 5 Share
Aug. 23, 2016

So far so good! Easy to set up and meshes well with my overall theme of my store. Still on free trial version, check it out! www.Monkey-Threads.com

Store Using app Total reviews Average rating
Monkey Threads About 3 hours 1 5.0
5 / 5 Share
Aug. 22, 2016

We just started using it (free version so far) but find it easy to use and the support is very helpful. I like the way the Chat feature floats in the lower right corner of our website window...and stays there no matter if the customer scrolls up or down. Nice app!

Store Using app Total reviews Average rating
Oakforless About 2 hours 1 5.0
1 / 5 Share
Jan. 27, 2023

Have now put limitations on how many chat you can have on the free plan in order to push people to a paid plan. Moving to another with paid because of this.

Store Using app Total reviews Average rating
Elbilgrossisten Over 7 years 6 4.0
Developer Reply

Hi there. Thank you for your feedback and sorry to see you go :( A few weeks ago, after we introduced some new features, we decided to change our Pricing logic a bit. Since then, we notified our customers that the live chat will be limited to 50 unique visitors monthly unless they have a subscription to our premium plan. The limit was not enforced immediately because we wanted to give our users some time to get used to it. However, it was already enforced now. If this is a crucial factor for your business, and you would like to chat with more visitors, you would need to subscribe to our Communicator plan. This plan, apart from removing the conversations limit, includes many other great features that could support your business. Please reach out to us at [email protected] if you'd like to discuss all the available options. Chris

5 / 5 Share
Aug. 11, 2016

Really cool app. Good to connect with customers

Store Using app Total reviews Average rating
Swell Vision About 2 hours 2 5.0
5 / 5 Share
July 25, 2016

Tidio is a great way to instantly connect with customers. We use it every day!

Store Using app Total reviews Average rating
Westek 2 11 months 1 5.0
5 / 5 Share
July 23, 2016

Great service, makes my business run that much more efficiently and makes my company look more professional to our clients and potential clients.

Store Using app Total reviews Average rating
E K Vintage Wood About 2 hours 2 5.0
5 / 5 Share
Aug. 1, 2016

Tidio has been a great help in servicing our customers in real time. Very easy to set up and a snap to use. Our customers have clearly been happy having support just a click away!

Store Using app Total reviews Average rating
Generalknot 16 days 4 5.0
5 / 5 Share
June 30, 2016

I like the easy set up and the customization you have with this app. It's by far the best I've used. They also have great customer support. Thank you!

Store Using app Total reviews Average rating
Xlvita About 2 months 2 5.0
5 / 5 Share
June 29, 2016

Just getting started, but seems like a great app. Modern design, easy to use and flexible. Also, the iPhone app that goes with it seems really good.

Store Using app Total reviews Average rating
Jackson Wayne About 20 hours 1 5.0
5 / 5 Share
June 28, 2016

This is a great program, which offered us immediate assistance with our website setup and helped us gain & keep new customers. Highly recommend it, and if you don't believe it... TRY it for free!

Store Using app Total reviews Average rating
Shipwreck Mercantile About 3 hours 1 5.0
Previous Page 58 of 61 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.