Tidio Live Chat & AI Chatbots

July 4, 2019

Great app, and even though it takes time to chat with people, it is really worth it. We get a lot of customers in our brick'n'mortar shop thanks to Tidio. Great great customer service also. Don't be affraid to pay to get the features, it's worth it.

June 26, 2019

One of my favorite apps so far! Does exactly what you'd need flawlessly. I tried a few different live chat apps, but tidio ended up being the best

June 25, 2019

Support is exceptional and perhaps the best of any app we have subscribed to! So far, about .06% of visitors have engaged with our semiautomated customer service bot. We will continue to test different variations to see what optimizes engagement the best.

June 25, 2019

Had a problem with the app. Its 12:18am right now. Many other people don't reply at this time they show up their hours available only. Martin actually took time & Help me Understand why the app wasn't showing up on my site and a problem with messenger. Not only that compare to other apps. I love people can send me a message from my site & I'll get an actual text notification alerting me not only that I can contact them from my phone using I guess the tidio app without having to log in. This make it super convenient. Give this app a try you won't regret it. I try others apps and this been the best one for me.

June 24, 2019

I use this app to help me with customer support. I like that I can communicate with my customers over the phone tidio app on the go. Support is very helpful.

July 12, 2021

They have online chat support for the free package. this is great! The support team is very helpful and efficient. -- this is very important for a chat app. they offer online chat & email support. The staffs works great!

June 17, 2019

Incredible livechat app! Integrated seamlessly with Messenger and a super user friendly interface. A steal for both the free, basic option as well as paid! Customer service becomes much easier and helps with conversions when potential buyers understand what they're purchasing on the spot. Thank you for making such a stellar app!

June 11, 2019

I have been using this app for 2 months now. I have both the communicator and chat features for a total of $30 per month. It is a great price point for me. After setting up automatic chat bots, the features and functions are great. I can see my live visitors and monitor this along with Google live view in Analytics. I have downloaded the app on my desktop and also iphone and both work seamlessly. After a Shopify glitch, the support team worked tirelessly to work out the issue. I highly recommend the app.

June 7, 2019

Extremely helpful, and very knowledgeable. Highly recommended! So much information available, and whether you need guidance or step by step support, the team at Tidio are always available to help!

June 5, 2019

A superb app that lets you do everything you could possibly need from a chat app - also has a discreet design which I like. Keep up the good work!

June 5, 2019

really happy for Tidio's customer service. Very professional and helpful. They always reply my message immediately, and solve my problem. Thanks Tidio team, i will always support.

May 30, 2019

I'm so glad I learnt about the existence of this app! Super user friendly, amazing UI, and customizable to your brand! The live chat support team (especially José) is extremely helpful and responsive so you know your questions will always be answered. Highly recommend this app to anyone looking for a live chat feature :)

May 29, 2019

First time using it. Already love it. Support is great and 24/7 available. I spoke to Jose from support with some questions and he answered them and fixed my problem in 2 minutes (I am still on the free version) You can't ask for more. 100% recommended.

May 27, 2019

Seamless UI. Mobile application support to monitor/maintain chat traffic. Super easy control panel. Amazing support team. If you are looking for a modern, easy2use live chat app for your store, this is it! Thank you Tidio!

May 27, 2019

The app is very intuitive and it has lots of features. The support is very responsive and helpful and can be reached instantly via chat. Above all else however, it made my site a lot more professional-looking and functional!

May 26, 2019

I am having a great experience so far. The bot is saving me time and doing a great job capturing leads and assisting my visitors.

May 24, 2019

Have used this app for almost 2 years and its pretty much flawless! It was my ultimate solution to solve my customer's doubts whereever I go whatever the time. I can resolve the issues from my phone wherever I am. Its extremely easy and smooth and I haven't had any issues till date. Totally recommend this to everyone who wants a quick,simple,user friendly chat service for your customer! My store is- https://whysobluelove.com/ If you guys have any inputs/feedback for me to work on, I'm all ears!

May 22, 2019

Great app so far, gives the user amazing control. The staff is very helpful too, helped me solve a few problems I had. I definitely recommend!

May 16, 2019

WOW WOW WOW - this APP is awesome. Powerful and flexible. Customer support is rock solid and held my hand all the way - I highly recommend.

May 10, 2019

I very helpful App to use! The best support team! They reply in Quickest possible time and solved our problem!