Tidio: AI Chatbot & Live Chat
All reviews
This is the perfect Live Chat app I had been looking. The fact that there is a mobile app is just brilliant. We can respond quickly and easily to our customers and visitors. The support is also really great. Matt was really quick with his responses for my queries. Love it!
Love it! Just wished there was a noise that i could add the the chat that was louder? other than that fantastic.
We've been using the free app for a couple of months, no problems, works great!
Very easy to install, great customer service and user friendly interface. Truly a 'one click install'.
So far so good! Easy to set up and meshes well with my overall theme of my store. Still on free trial version, check it out! www.Monkey-Threads.com
We just started using it (free version so far) but find it easy to use and the support is very helpful. I like the way the Chat feature floats in the lower right corner of our website window...and stays there no matter if the customer scrolls up or down. Nice app!
Have now put limitations on how many chat you can have on the free plan in order to push people to a paid plan. Moving to another with paid because of this.
Hi there. Thank you for your feedback and sorry to see you go :( A few weeks ago, after we introduced some new features, we decided to change our Pricing logic a bit. Since then, we notified our customers that the live chat will be limited to 50 unique visitors monthly unless they have a subscription to our premium plan. The limit was not enforced immediately because we wanted to give our users some time to get used to it. However, it was already enforced now. If this is a crucial factor for your business, and you would like to chat with more visitors, you would need to subscribe to our Communicator plan. This plan, apart from removing the conversations limit, includes many other great features that could support your business. Please reach out to us at [email protected] if you'd like to discuss all the available options. Chris
Really cool app. Good to connect with customers
Tidio is a great way to instantly connect with customers. We use it every day!
Great service, makes my business run that much more efficiently and makes my company look more professional to our clients and potential clients.
Tidio has been a great help in servicing our customers in real time. Very easy to set up and a snap to use. Our customers have clearly been happy having support just a click away!
I like the easy set up and the customization you have with this app. It's by far the best I've used. They also have great customer support. Thank you!
Just getting started, but seems like a great app. Modern design, easy to use and flexible. Also, the iPhone app that goes with it seems really good.
This is a great program, which offered us immediate assistance with our website setup and helped us gain & keep new customers. Highly recommend it, and if you don't believe it... TRY it for free!
Seems like a great product (I've only began to use it, so will update this comment if things s=change as I use it more and more!), and the support staff are very helpful:-) www.balingtapedirect.com UPDATE 12 AUG 2016. I have found this App to be gr8. and already I am earning more sales because of communication via the app from customer who want to know more before making a purchase. Its Gr8:-) Also I need some help and contacted the support team, and I have to say the response was fast and very helpful. 10 outta 10.
Just switched to Tidio from Zopim and I am very happy so far, much less glitchy and looks great!
Just made the switch from Zopim.
Really helpful tool for instant communication with your customers and closing more deals on the spot ;)
We run an online bookstore specialised in English prep-tests in Japan. Live chat is not yet still popular in Japan. However, we have received very positive feedbacks from users so far who have interacted with us via the live chat that is offered by Tidio team. Since our user base is mainly Japanese, supporting Japanese language is a very crucial aspect for us to choose a live chat solution and Tidio is proven to be a great option to support Japanese language. Our experience with Tidio has been very successful one and we really appreciate Tidio for their platform and great supports.
Very impressed that I received a chat just 5 minutes after install and turn a "on the verge" unhappy customer, into a happy one with just a couple of pieces of info about their order.
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