Tidio Live Chat & AI Chatbots

Feb. 12, 2019

I've been using Tidio App for two sites over the past year and half, Great features and automation to drive sales and customer interaction. I am also part of their Facebook group where you can speak directly to their staff. I had a few issues and started speaking to Rafal, 30 mins later.... everything was finely tuned to work nicely between two sites under one account. You can not go wrong with this app because of their crew specifically Rafal. He is a pro and can take your business to the next level. We will always use Tidio because of the customer service they give as well as a great product! Thanks again, Rafal!

Feb. 12, 2019

I've been using Tidio App for two sites over the past year and half, Great features and automation to drive sales and customer interaction. I am also part of their Facebook group where you can speak directly to their staff. I had a few issues and started speaking to Rafal, 30 mins later.... everything was finely tuned to work nicely between two sites under one account. You can not go wrong with this app because of their crew specifically Rafal. He is a pro and can take your business to the next level. We will always use Tidio because of the customer service they give as well as a great product! Thanks again, Rafal!

Feb. 11, 2019

If you're looking for an app that allows you to communicate directly with your customers, look no further! The chat works flawlessly on both desktop and mobile and the GUI can be customised with ease. The support for the app has also been exceptional! Thanks to the Tidio Team!

Feb. 11, 2019

As a growing store, we love being available to our customers as much as possible, in an easily accessible and convenient way. While not always the most user-friendly on the back-end, their support is A+ and they always help us get where we want to be.

Feb. 7, 2019

These guys made something great. Finally someone who understands the importance of good UX/UI in chat. Easy to use, integrate and customize. Free solution and very affordable upgrade options.

Feb. 6, 2019

The customer service is great - Thank you Martin! I haven't been able to use the product much yet, however, I believe this is going to be a great product for me.

Feb. 4, 2019

Perfect! Support is obviously immiadiate, considerate and very understanding, I mean that's their selling point so no wonder but still very impressive. The UI is simple and straght to the point. Integration with shopify is seemless and it works great out of the box!

Feb. 1, 2019

Oscar is most helpful! They are always on standby and their customer service is fantastic. They answer all of my questions, they jump through all the hoops I set up too haha. Will keep this app forever, it's amazing!

Feb. 1, 2019

Very usefull app! Great service (through a chat function, off course) - but also just very nice features. You see returning custumers, you see all their previously visited pages on your site. Really nice way to interact with your customers! Je kunt de app ook zo gebruiken dat klanten automatische Nederlandse tekst ontvangen, komt net even iets klantvriendelijker over dan alle standaard teksten.

Jan. 31, 2019

Great support team, awesome platform. Very well designed! and we are so in love with the Delivery Tracking bot!

Jan. 31, 2019

Brilliant app. The customised bots setup really makes the possibilities endless. Has reduced the strain on my support by a huge amount!

Jan. 31, 2019

It is very easy to install and works great, I have been using it for a few days and I think I'll keep it for definitely.

Feb. 15, 2019

I really like this app and would really recommend. It's easy and have all what you need. Greetings ⇒ https://spar-king.com/

Jan. 29, 2019

Have been using Tidio Live Chat App for a little over 2 weeks now and can safely say this is the best Live Chat App out there and every website should have this installed. Best thing about it is you can manage Live Chats wherever you go and their user interface is the easiest to use out of all Live Chats. Its simple smart and great to use.

Jan. 27, 2019

This app is great, and the free version works fine. The customer service is good as well. Once my sales hit a certain point, I'm going to upgrade to their paid service.

Jan. 25, 2019

Excelente aplicación, estare al pendiente de la sucripcion basica aver como esta, pero dentro de lo que cabe esta genial super, me encanto

Jan. 25, 2019

I have just set up this app and was surprised at what it can do to support my business. I had one issue which I created when I first started. I contacted support and Rafal was online at once and provided the solution for me. So far I like what I am testing.

Jan. 24, 2019

I was getting a lot of visitors to my site but conversions were low. I wanted to see if adding a chat feature + bots would help. It did! I've saved several abandon carts already by being able to communicate directly with potential customers at the point of sale. Plus Tidio's customer service is top notch - not surprsingly their chat feature works really, really well. Highly recommend!

Jan. 24, 2019

Tidio Live Chat is the one… don't look further!! I tried many and this one is the BEST!! Also - The Support is OUTSTANDING!! - 100% Recommended.

Jan. 23, 2019

Probably the best chat app on shopify, looks great and easy to use. alot of features for free.......