Tidio Live Chat & AI Chatbots

Jan. 23, 2019

Great app, exactly what I have been looking for and so many features all for free! Customizable as well so its great! Thanks!

Jan. 18, 2019

Bonjour, je remercie Olek qui m'a aider pour mettre en place l'application. Le service client est de qualité, je vous conseille cette application, car c'est la seule qui garde votre client sur la page de votre site en bref, c'est une vraie messagerie.

Jan. 17, 2019

Great customer support for any questions - they practise what they preach with an amazing live chat. Rafal was the best. In addition - the app is phenomenal.

Jan. 14, 2019

very helpful app especially when im running my own website. and their customer services are beyond helpful. love it.

Jan. 14, 2019

¡This is definitely a magic thing! Despite of my store being recognized as one of the top 20 Shopify Stores on traffic (compared with stores that opened the same week I did), I have been struggling to convert traffic into sales since 3 months ago. I installed the app, configured 1 Bot and immediately started selling!

Jan. 11, 2019

Love the app! Great Customer support and lots of customization . The bot features are Great. I reached out to the team and there support was top notch.

Jan. 10, 2019

We use Tidio on several websites and it's awesome! Easy to install on desktop and mobile. All needed settings can be customised. And above all support is always there to help.

Jan. 8, 2019

App works great and the customer service is awesome. very fast response and very helpful. it's so useful to be able to use the phone app on the go and chat with customers!

Jan. 7, 2019

A very amazing app i like all the advance feature that it offers very much ahead than any other messenger app here

May 4, 2020

I have been using Tidio for just over a year now and it's the best apps I've ever installed on my store. I would highly recommend Tidio for anyone looking to have an online chat on their website that looks modern, easy to use, and with great support. Chatting with customers is now one of the best ways to engage, which can be the difference in a sale. When I moved to Tidio from what I was using previously, the difference was immense. This app has made it a really enjoyable experience to chat with our customers helping them with their purchase or just a general question. Having fast customer service is now becoming a key way to stand out from your competition. For those of us who have tons of customers, we can't always reply to messages instantly, so with Tidio you can setup bots to do the work for you. Great when scaling, as you can handle multiple chat requests all at once. If your not at that stage yet...... its still worth trying Tidio out.

Dec. 11, 2018

Tidio has satisfied all my LiveChat needs. Customizable greetings and color schemes on my website, notifications and LiveChat via my phone, and solid customer service. Very happy I went with Tidio. Thank you!

Dec. 10, 2018

amazing service from Oscar. I've been so dumb today and he was really patient and guided me step by step :) Thanks!

Dec. 4, 2018

The app works great. Was facing a little complication during the setup but Tidio live chat was very helpful and solved the issue in minutes. All working perfectly fine now. Thanks

Dec. 5, 2018

Defaulted to paid plan. Lucky I saw it and downgraded myself to free. I wonder if I am going to get charged if I didn't see it. ======== Update: I was not charged. Olek Potrykus from customer service contacted me through email and after several round of replies I understood that they do not have anything like a defaulted to a paid plan (though I saw it in the app. If I ever see it again I'll probably show it) and there will be a screen that gives the user a choice to continue on the paid plan or continue as basic. So in the end, everything is as normal! Thank you Olek!

Nov. 23, 2018

Great customer service, super nice and helpful with setting everything up! They helped me set up live chat and other things like translations

Oct. 25, 2018

Super well integrated app for live chat! Very happy with the service provided by Tidio. Olek helped me resolve an issue with the plugin and now it is working great!

Oct. 24, 2018

Amazing apps. A must have for any website. Great interface, intuitive bot, friendly and fast support. Highly recommend to anyone. Definitely an A+.

Oct. 19, 2018

Very great app. I love that it does everything, abandoned carts, chat and automations. The have a mobile app and desktop app that makes it very realistic for our small team to be available for chat all whenever required

Oct. 18, 2018

Amazing app and great live support! this app makes your website damn good! love it! highly recommend it!!!!!!

Oct. 18, 2018

i used this app and i am happy, customer services is very helpfully and friendly also you can get very quick support from them.