Tidio Live Chat & AI Chatbots

March 12, 2019

Load time is significantly faster than Tawk.to that we were using previously. Support is immediate and fantastic! 5 star App for sure!

March 11, 2019

i never used a live chat app. the best app i think , will still use this app in my next store on line

July 1, 2024

You guys are all great - always there when I need you and super helpful. The Tidio chat app has been really beneficial for our business as our customers always have a lot of questions or can be a little shy and like to stay anonymous. It's also perfect for capturing leads while we sleep with the auto-bot. Really love how user-friendly and intuitive it is and have thoroughly enjoyed creating automations. Thanks a million from www.Siliconelovers.com!

March 11, 2019

Updated after a few days use: Not much activity yet - one live chat, and the customer seems to have left after I responded. and I'm still not sure whether LiveChat is for me. However, I would like to note that customer service is first rate. Questions are answered quickly, thoroughly, and professionally. I had never used a live chat app, looked at the reviews and decided to give Tidio a try. Setup was a breeze. I had some questions during the setup, and used Tidio's live chat to get answers. Response was quick and thorough. No one has live chatted me yet, so I don't have that experience. But so far, the customer service is excellent, and the dashboard is good-looking and intuitive. Certainly worth a try.

March 6, 2019

I use Tidio to help me automate. It is awesome. I am basing this review on only 48 hours of use, but it so far out of the 3 or so I have used over the last 2 years, this is by FAR the best. Worth every penny!

March 1, 2019

Ich habe den Chat hier in Shopify und auf meiner Webseite erstellt. Das war ein wenig kompliziert, da ich zwei Accounts begonnen hatte ( TIPP: zuerst den Shopify Account registrieren und dann das Skript in die Website einfügen). Aber es wurde mir via Live Chat sofort geholfen!!! Tolles Beispiel, wie der Chat funktioniert! Ich denke, dass ich noch viel Spaß mit dem Live Chat haben werde :)

March 1, 2019

Perfeito podemos dizer que e o melhor sistema chat online que ja utilizamos surpreendente. suporte prestado e de excelência Estamos felizes com o serviço Parabéns.

Feb. 28, 2019

This is definitely one of the best 3 or 4 apps on Shopify ever! And honestly speaking you won't find better help desk than that! Highly recommended :)

Feb. 28, 2019

Bom Dia! Fui atendido pelo Brasileiro José, muito atencioso por sinal, me deu todo suporte necessário e superou as minhas expectativas. Adorei esse aplicativo, muito eficiente, dinâmico e ótimo designer. Estarei em breve atualizando meu pacote, vou analisar os detalhes do seu aplicativo. Só tenho agradecer!!! José és o The Best!!!!!

Feb. 27, 2019

Check out carbonthat.com.au for as a test site. The Free plan is plenty, but depending on your site sessions, investing an extra few dollars a month, is well worth it. And Props to Martin from Live Chat, helped me every step of the way! Links well with the iOS app, great job guys.

Feb. 26, 2019

Great app, great customer service. Would recommend to anyone wanting a multi chat solution without breaking the bank.

Feb. 26, 2019

I'm in love. Thanks for making such an amazing addon. One click install. No coding. Heaps of options. Looks great. Works great. Automation is insane. Couldn't be better. Oh and the mobile app works great too.

Feb. 23, 2019

This app is amazing. Even if you get the free plan it gets the job done and you can download the app on your phone to reply faster to clients. 5 Stars

Feb. 22, 2019

Really great support. Useful app and does exactly what i was looking for. Thanks for the help Rafal!

Feb. 22, 2019

A subtle addition to any site that really helps with customer assistance. Works great in free mode as well.

Feb. 22, 2019

Chefswarehouse.co.uk is a new start-up store running under ultra-efficient process principles. We were looking for a best in class chat app to communicate with customers so Tidio came to our attention - But Hey, we've discovered we can do so much more for customer service & engagement with predefined & editable bots. Looking forward to developing our own customer-friendly AI functionality to stay lean & efficient - and of course customer friendly. So far delighted with Tidio, their help ...and really simple to understand videos. Peter

Feb. 21, 2019

Awesome app and customer service. It's very intuitive and easy to use. Jose is the best, very helpful, fast and knowledgeable.

Feb. 18, 2019

Great App to get in touch with your customers professionally and the support is very comprehensive and fast to find the right solution!

Feb. 12, 2019

Top app, look no further! Everything works as stated and its insane for conversions and customer engagement. Thanks guys

Feb. 12, 2019

I've been using Tidio App for two sites over the past year and half, Great features and automation to drive sales and customer interaction. I am also part of their Facebook group where you can speak directly to their staff. I had a few issues and started speaking to Rafal, 30 mins later.... everything was finely tuned to work nicely between two sites under one account. You can not go wrong with this app because of their crew specifically Rafal. He is a pro and can take your business to the next level. We will always use Tidio because of the customer service they give as well as a great product! Thanks again, Rafal!