TikTok
All reviews
Think before you install this app if you are a business but not yet registered for VAT. The app demands that you have a VAT registration number (I'm in the UK). If you don't have one, you're in a loop. Why not try the HELP section. Nope, they get back to you fairly quickly, but robotically just say "all EU and UK businesses must add their VAT number"....DESPITE telling them that my business did not have one and it is non compulsory for UK businesses under £86K turnover or there about...the help was utterly useless and to be frank, not fit for purpose. Now the app is in Limbo...meaning it's not totally installed due to no VAT number but I can't actually delete it from my Shopify store without going into the code...brilliant, just what I needed. Now I can waste more of my time delving into the guts of the Shopify code. I've always thought Tik Tok was probably nonsense, my experience with the company confirms that they are just that ...nonsense.
Hi GMI team — we're so sorry for the frustration around this VAT issue. We've recently updated our VAT requirements, so if you'd like to give TikTok another try, you should now be able to bypass this step to create your TikTok Ads Manager account. If you have any questions getting started, please reach out through our contact form and our team will get in touch to assist: https://www.tiktok.com/business/en-US/contact
Meh! Not VAT registered? No TIK TOK for you. Better to find out these things sooner, rather than later doncha think?
We're sorry for any frustration here! We've recently updated our VAT requirements, so you should now be able to bypass this step to create your TikTok Ads Manager account. If you have any questions getting started, please reach out through our contact form and our team will get in touch to assist: https://www.tiktok.com/business/en-US/contact
We use this App to create ADS, till now, everything goes well, we will use this App to increase our sales in future
So far so good! I am new to the business part of tiktok and it have gotten me sales. So i think that its a good sales channel and i'm loving it.
Worked good. I´m excited for the actual results and the conversion rate of tiktok´s audience. See you soon
Does everything it should do! Tiktok is simple easy and works great for advertisers. With FB being the giant they are, having other options are important for advertisers.
SMALL BUSINESS - BEWARE! Uninstalling, and highly disappointed as they fraudulently lie about their ad credit for small businesses. We initially downloaded the app as we were emailed about a Small Business Credit for advertising, which took forever to verify our business account as they were not disclosing what documents they needed from us, so we ended up uploading all of our business documents and finally got approved. After doing so, we were emailed to claim our credit which we did, and took us to the Advertising Manager and we assumed that we would be able to use this credit on our ads but was not applied to our account and were charged for the ads we were supposed to get credit for. Upon following up with TikTok Business support, they were stating we needed to claim the credit by 12/15 (not disclosed in the email anywhere, and we did claim it on 12/10), and then closed our ticket with no attempt at resolving. I filed another claim, asking where in the email is this information to be then told that the ad credit is no longer available in my country (US), yet we received an email 01/05 stating that there is another small business ad credit we can apply on the account, which does not disclose an expiration. There is no resolution on their part, they are not looking to help small businesses during these difficult times due to their fraudulent "ad credit"
Thank you for your review. We are so sorry about your experience and would like to try and help if we can. Please email us at [email protected] and we'll see what we can do! Hope to talk to you soon.
I really like it, so easy to intall tiktok pixel and easy to control my tiktok ads account. Thank tiktok
easy to install. works well does everything i need it to do. Installs pixel for you, makes running ads cake.
Everything with setting up my business was seamless so far. I am looking forward to using all of the marketing features TikTok has to offer. I am excited to see where this takes my business.
Easy so far. Reasonable time to set up and easy to create the first campaign. We will see how it performs for our very specific audience.
This app is a lot of fun to use personally and I would like to see how it can improve website sales by advertising for my business too.
Great - had a few issues once I linked to TikTok (it kept saying "internal server issue") but it worked after a couple tries. Other than that it was great and just a few clicks to get linked up! Thanks for creating an app to make it easier for small-ish businesses like us!!
good,good,good app to get the ads,good,good,good app to get the ads,good,good,good app to get the ads,good,good,good app to get the ads
Signed up for the app after finding that it now integrated with Shopify. Very straight forward setup. Not unlike the Facebook or Instagram channels... but being a first round implementer is going to be good for us
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