Trackr Order Tracking, Tracker
Shopify Real-Time Order Tracking Return App | Tracking Page
Rating
4.2
feedback
193
chart
#1,813
All reviews
Rating Breakdown
Dec. 18, 2024
Very good app. Easy to install. Worked right out of the bat. Had no problems with it at all.
Hi, WhatNaturalsLove.com! Thank you very much for sharing your experience! It’s a pleasure to hear you enjoyed our app and found it easy to use. If any questions arise or assistance needed, don't hesitate to reach out to us — we're happy to help! Best regards, Trackr team
Dec. 12, 2024
App interessante e performante. Peccato che da dei problemi con GLS Italy. Per le mie spedizioni non viene riconosciuto l'OutForDelivery e pertanto non riesco a usare l'evento come trigger per Klaviyo. Spero risolvano, altrimenti sarò costretto a cambiare.
Ciao Best Pet&House! Grazie per aver trovato il tempo di scrivere una recensione, apprezziamo il tuo feedback! Ci dispiace sapere che non abbiamo soddisfatto pienamente le tue aspettative. Le assicuro che i nostri sviluppatori stanno attualmente lavorando a un'integrazione personalizzata per risolvere il problema dello stato OutForDelivery. Non appena riceveremo aggiornamenti dal nostro team, vi contatteremo immediatamente. Per qualsiasi altra domanda, non esiti a contattarci: saremo lieti di aiutarla! Cordiali saluti, Trackr team
Nov. 30, 2024
Hello, Diamond Painting Expert! Many thanks for the 5-star rating! We're happy to know that our app met your expectations. If any questions arise or assistance needed, don't hesitate to contact us. Best regards, Trackr team
Nov. 29, 2024
Great app
Hi, De Diamond Painter, Thank you very much for sharing your positive feedback, we really appreciate it! Feel free to reach out to us any time, should you have any questions. Best regards, Trackr team
May 29, 2024
bien
Hello Corner Varity! Thanks a lot for such a high application rate! It's truly appreciated and means a lot :) Our team will do its best to maintain such quality to meet users needs! Best regards, Trackr team
May 15, 2024
Hello Tribu Tendance! Thanks a lot for taking the time to leave us a 5-star rating – it's much appreciated! Our team is really glad to provide our users with best service possible! Best regards, Trackr team
May 13, 2024
This is a great app for my store, my customers can easily write their order number to check their status which minimizes my customer support and is easily navigable.
Hi Limitless Jewellery Team! Thank you for giving us such a high rating, it really means a lot to us! Feel free to reach out to us in case any questions occur. We are here 24/7 :) Best regards, Trackr team
May 6, 2024
Service client au top, merci encore à Ekaterina pour son aide, appli très simple d'utilisation !
Hi newtrends team! Thank you so much for your kind words :) We are happy to know that you are satisfied with our app and support service! Please feel free to reach out whenever any questions occur. Best regards, Trackr team
May 1, 2024
Hi Knifele team, Thank you for your review. We are very sorry that Trackr didn't meet you expectations. If you'd be so kind as to give us more details on difficulties you've faced while using our application, it would be very helpful to find a solution for the issues occurred. Please, do not hesitate to reach out to us and share your thoughts! Best regards, Trackr team
May 1, 2024
Hello Prestige Havenz team! Thank you so much for rating our app! We truly appreciate it :) Should you have any questions or requests, please, don't hesitate to ask! Best regards, Trackr team
April 26, 2024
like it
Hi! Thank you giving us such a high rating, it really means a lot to us! Feel free to reach out to us in case any questions occur. We are here 24/7 :) Best regards, Trackr team
Feb. 19, 2024
Hi! Thank you giving us the highest rating, we appreciate it! Feel free to reach out to us in case any questions occur. We are here 24/7 :) Best regards, Trackr team
Feb. 14, 2024
The customer service is incredibly fast and efficient. The app works great on all my stores.
Hi VivaBeast team! We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community. If you have any further needs or questions about our order tracking service, please reach out! Best regards, Trackr team
Feb. 2, 2024
Great team, they helped us kindly with a translation issue! :)
Hello! Thank you very much for your feedback :) Our support team is always happy to help, we are here 24/7 for our customers :) Warm regards, Trackr team
Jan. 6, 2024
90% of orders do not get tracked. Every time I had to contact support which told me the supplier had to update something. Everytime almost! For Dropshipping is this not a really good approach. I could have flush the money in the toilet then at least I would have some kind of satisfaction with it.
Hi PILAGA! Please accept our sincere apologies for such a situation occurred. All the tracking numbers for your store has been updated already. We've contacted you regarding this issue, but didn't get a response yet. Could you please check our email or get back to us again using this email address [email protected] or Live chat? Thank you in advance! Kind regards, Trackr team
Dec. 17, 2023
Hey LotoTeratai, we appreciate the fantastic review! If you have any further needs or questions about our order tracking service, please reach out! Best regards, Trackr Order Tracking, Returns team
Dec. 5, 2023
Recommended App
Hello JABARNY team! We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community. Best regards, Trackr team
Nov. 16, 2023
This is great love it!!!
Hi PLATINUM ELEGANCE. Thank you for the perfect score. Our entire team deeply appreciates it. Best regards, Trackr team
March 31, 2023
I love this app it is fantastic! Since I installed it on my stores I have reduced my customer emails by 70% it is easy to use, intuitive ergonomic and reliable. This app clearly helps to add euros to my sales...Thanks to Maxim from customer support for his precious help, great app! great support!
Hello there Bébé Paradis Thank you for this positive review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are also happy that our customer service is helpful! We'll keep on providing the best service and do our best to improve every day!. Best regards, Trackr Team
Dec. 9, 2022
I simply love this app, easy to use, intuitive, reassuring for my customers, I have clearly decreased the flow of customer emails by 3, it's an absolute game changer that I recommend to all those who are concerned about their customer satisfaction ... I especially thank Olga for her patience and kindness, great app great support!
Hello AMOREUX DU CHAT Team, Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime! Best regards, Trackr Team