Trackr: Order Tracking UpSell

This app is great, and the support team helped me customize the appearance on my store to look very on-brand. No need to select carriers like some other tracking apps, and the annual plan is a great value. The one thing this app doesn't do that I wish it did is provide an estimated delivery date, even if it was just based on the history of other packages Trackr has logged. My customers are always asking for an ETA, and this app doesn't currently provide that. Update Jan 17, 2022: The Trackr team has added an estimated arrival date section to the app, and I'm changing my review to 5 stars!

The app is excellent and its performance is amazing, but their Support and Developers Team is still better. They not just fixed an issue for us, they improved their app for us. Never found so efficient and dedicated professionals.

I have just signed up for the yearly plan but am in trial stage. The App was set up quickly even though I found the dashboard a bit cumbersome. After chatting with support by email I have discovered there is no management dashboard where I can see all orders and their status. This is a real issue for me and I can bot believe that a paid app does not have this. I am not sure how the app will work and how customers will get their notifications etc. I might have to uninstal but will see how it goes for now

Useful tracking app, very responsive and helpful support. Had some questions with carriers matching, issue was solved the same day. Possibility to show products on tracking page. Thanks a lot!

This wasn't exactly what we were looking for. So we deleted the app. After a few days, Eoscity refunded the $48 annual subscription.

Good app, it works pretty well and do what we ask for it. Very useful when you do dropshipping and you don't want your customer see where the product come from. Support very reactive, when you have a tracking problem they will resolve it in 24h.

Great app and customer service. Not only it provides options for custom css, their team also helped me with custom edits. - 6 stars

Goodygood app. Made simple. Works fine. This is the example for simple solution for simple need - track your parcel. Thanks team!

The perfect app for online orders tracking! Well made, simple to use, and free trial available for testing the service!

Very impressive app for order tracking. Looks like well build and with fair pricing. I would want to have more customisation for tracking page and hope team reads this review and plans on such updates :)

Great app to use. Shane was very helpful with helping explain how it all works and how to get the most out of it.

Started to use it recently. Good UI and easy set up. Hope to save lot of time for parcel tracking. Also price is very good. Keep it up guys!

Thanks for the app. Tracking really good and fast. Much better then the apps I used before!

Love the app. Very useful and save me lots of time dealing with customers who asks about the parcel delivery! Recommend!

Very well made app. Easy setup and I was impressed with feedback from support!

Muy buena atención al cliente y fundamental esta app en cualquier tienda. Los clientes ya no preguntan constantemente cuando llegará el pedido.

The app works perfectly, it has saved us a lot of work for our orders. But the best, the technical team. We had a problem on our subject and they fixed it immediately. 100% recommended!

My installation went smooth. The support staff had me up & running the same day I purchased the app.

worked good for me. good value for the price. I'm just unsure right now if I will renew for another year or find another option. Thank you.

I use this application to have a very attractive tracking page within my site vs having my customers go to our couriers site which is lackluster. The App support team are excellent and the application is so easy to use and setup.