Trackr: Order Tracking/Tracker

Jan. 17, 2022

Magic application, exactly what I was looking for. It's functional, allows you to hide dropshipping information manually and most importantly stays beautiful and uniform to your site, whether on mobile or PC. The support is very responsive and fixes layout issues quickly on demand.

Dec. 31, 2021

Works well, Excellent and fast support from Donatas www.Satin-Boutique.com [home of finest made to order Satin Bedding and more]

Dec. 30, 2021

Excellente application ! Très intuitive et facile d'utilisation. Le support client est vraiment à l'écoute et très réactif. De plus, le suivi des commandes est bien détaillé et clair. Je recommande cette application, au top !

Nov. 1, 2021

i highly recommanded , this app hel me a lot for costomers request about his items AAAAAAAAAAAAA AAAAAAAAAAAAA A

Jan. 17, 2022

This app is great, and the support team helped me customize the appearance on my store to look very on-brand. No need to select carriers like some other tracking apps, and the annual plan is a great value. The one thing this app doesn't do that I wish it did is provide an estimated delivery date, even if it was just based on the history of other packages Trackr has logged. My customers are always asking for an ETA, and this app doesn't currently provide that. Update Jan 17, 2022: The Trackr team has added an estimated arrival date section to the app, and I'm changing my review to 5 stars!

Sept. 15, 2021

I used the app to help my customers track their items. Thought it was a good feature to have however it was not really used. One thing I dislike is how complicated it is to cancel the subscription. There is no button or even a section on how to cancel even in the FAQ's. I think it a very big oversight on the developers behalf to not have the option to cancel subscription with ease. hence the two stars

Sept. 6, 2021

The app is excellent and its performance is amazing, but their Support and Developers Team is still better. They not just fixed an issue for us, they improved their app for us. Never found so efficient and dedicated professionals.

Aug. 25, 2021

This is a great app with easy-to-use features for my customers. The support from the app developers is on point. They were so diligent in communications and follow-up.

Aug. 18, 2021

I have just signed up for the yearly plan but am in trial stage. The App was set up quickly even though I found the dashboard a bit cumbersome. After chatting with support by email I have discovered there is no management dashboard where I can see all orders and their status. This is a real issue for me and I can bot believe that a paid app does not have this. I am not sure how the app will work and how customers will get their notifications etc. I might have to uninstal but will see how it goes for now

Aug. 15, 2021

Application que je conseil vivement, simple et intuitive loin des chichis de certaines applications qui au final ne servent à rien. Support très réactif j ai eu des problèmes mineures qui ont été réglés à chaque fois en moins de 30 mins.

July 30, 2021

Useful tracking app, very responsive and helpful support. Had some questions with carriers matching, issue was solved the same day. Possibility to show products on tracking page. Thanks a lot!

July 26, 2021

Very good app for providing shipment information for our customers, including email notifications about updated status. All needed couriers supported, have features for drop shippers. Strongly recommend.

March 20, 2021

Bonjour, J'ai reçu mon colis en avance, ce qui en soit est une bonne nouvelle mais le hic c'est que sur votre application, mon colis est encore en cours de transit du coup, je n'ai pas reçu le mail de validation comme quoi mon colis est bien arrivé... je souhaiterais avoir une explication de votre part merci.

March 11, 2021

This wasn't exactly what we were looking for. So we deleted the app. After a few days, Eoscity refunded the $48 annual subscription.

March 3, 2021

Good app, it works pretty well and do what we ask for it. Very useful when you do dropshipping and you don't want your customer see where the product come from. Support very reactive, when you have a tracking problem they will resolve it in 24h.

Feb. 4, 2021

The application is really well done. I want to report that I had a need and the development team helped me in no time. good guys

Jan. 23, 2021

Muy bien aplicación. La atención al cliente es magnífica. Nos han solucionado todas las incidencias con inmediatez. Muchas gracias!!!!

Jan. 20, 2021

Great app and customer service. Not only it provides options for custom css, their team also helped me with custom edits. - 6 stars

Jan. 16, 2021

Application simple d'utilisation et claire pour nos clients. Le service client au top ! Aimable, pédagogue et efficace Merci la team !

Jan. 5, 2021

Je mets 5 Etoiles, car tout simplement, c'est une SUPERBE Application ! Très Professionnelle pour le Suivi du Colis du Client, les Notifications de mises à jour du Cheminement de la Commande sont d'ailleurs envoyées (si on le souhaite) automatiquement au Client dans sa Boite Mail. Franchement je n'ai pas trouvé meilleure Application que celle-ci. En plus elle est vraiment simple à utiliser ! Aussi, leur Equipe est vraiment réactive et polie ! Ils répondent absolument à toutes vos questions et dans les plus courts délais. D'ailleurs, je ne comprends pas trop les Notes avec 1 Etoile seulement... ? En tous les cas personnellement, JE RECOMMANDE VIVEMENT ET SANS HESITATION cette Application ! Sans compter aussi le très bon Rapport Qualité-Prix !!!