Trackr: Order Tracking UpSell for Shopify

Trackr: Order Tracking UpSell

Reduce support tickets with branded order tracking
Rating
3.8
Feedback
34
Reviews
Chart
#1,707
Shopify

All reviews

5 / 5 Share
April 3, 2019

I use this application to have a very attractive tracking page within my site vs having my customers go to our couriers site which is lackluster. The App support team are excellent and the application is so easy to use and setup.

Store Using app Total reviews Average rating
Aqua-Tech About 2 months 4 5.0
5 / 5 Share
Feb. 21, 2019

Really good tracking app with great customer support. They customised the app so it functioned better with Shopify shipping notifications.

Store Using app Total reviews Average rating
ToShay.org Almost 2 years 2 5.0
5 / 5 Share
Feb. 11, 2019

This is a great tracker app that works well, with great customer service. We recommend to anyone who needs this feature on their store.

Store Using app Total reviews Average rating
egpro.com 4 days 9 5.0
5 / 5 Share
Jan. 21, 2019

The support is second to none. Trackr's app developers will go above and beyond to make extensive (and meticulous) customizations so that this app integrates seamlessly with any theme. (I have now used this for many sites and each time am amazed by the level of support). The app is a wonderful feature to have on a site as it allows all customers –including those who have not set up an account– to easily track their packages... a great customer service feature to have but also one that pulls people in back on to your site! Overall, A+++

Store Using app Total reviews Average rating
Little Rags & Riches 28 days 3 5.0
5 / 5 Share
Jan. 20, 2019

I have used this app time and time again. It's a wonderful feature to offer on an eCommerce site. Trackr's customer support is second to none. Consistently, over numerous sites, they have gone above and beyond to implement an array of requested customizations to fit very specific design standards of our theme–something that very few app developers will do. The result is a beautifully integrated app. An absolute A+++++

Store Using app Total reviews Average rating
THACKER 18 days 4 4.0
5 / 5 Share
Nov. 15, 2018

The app does what it promises - order tracking info is easily available to customers. We had some problems with the initial setup but Marius offered an outstanding support to make sure the app runs smoothly on all our shops.

Store Using app Total reviews Average rating
Scholl UK About 2 months 4 5.0
5 / 5 Share
Aug. 30, 2018

Amazing customer support. I had installed a few other apps but either ran into inflexible support or none at all. We are a fashion company and the branding is in the details. The support team went above and beyond to make customized changes tot heir app so that it fit on our site seamlessly. A+!

Store Using app Total reviews Average rating
Margot New York 10 days 6 4.3
5 / 5 Share
Aug. 13, 2018

Fantastic customer service. The staff really went the extra mile to help me out with my issues. Even though the problem wasn't fully resolved (problem with shopify not Trackr) I felt as though they were trying their best to see if they could help. Very happy overall.

Store Using app Total reviews Average rating
Huracan Fab About 1 year 1 5.0
5 / 5 Share
March 30, 2018

Trackr is working so well. The support is great after the installation. It didn't work properly at the beginning. The support reacted so fast and trying so hard to make the app work on my website.

Store Using app Total reviews Average rating
Sunken Skull 9 days 3 5.0
1 / 5 Share
March 13, 2018

Doesn't works "order not found"

Store Using app Total reviews Average rating
Little Bouddha About 4 hours 3 3.7
1 / 5 Share
Oct. 12, 2023

APP IS . DOES NOT WORK! CANT TRACK ANYTHING

Store Using app Total reviews Average rating
Precisiondecals Over 1 year 1 1.0
1 / 5 Share
June 27, 2016

it's 0 star review from my side not 1 star review because shopify said give minimum 1 star.Very very worst support. I am very disappointing. Truly very worst support.

Store Using app Total reviews Average rating
Casedodo 5 days 14 4.4
5 / 5 Share
Dec. 17, 2015

First impressions of this app are VERY good, and it supports most of the smaller national postal services too. The layout needed some light css-tweaking on our part to make it fit better in our site, but this is done easily thanks to unique classes. First time you track a package you need to refresh the page once. I was thinking that the notification to do this could be just a bit more highlighted, because it is a pretty imperative part of the general usability. All the texts are easy to modify. Another wish for improvement would be to include a wysiwyg-editor to the general description to allow more styling when writing longer texts. Our tracking page can be found here: http://www.madeofsundays.com/apps/trackorder

Store Using app Total reviews Average rating
Made Of Sundays 2 About 23 hours 7 4.7
5 / 5 Share
Oct. 13, 2015

I would highly recommend this app. I tried and struggled with another tracking app. and eventually gave up and then installed Trackr. It is a brilliant app. that works fantastically. The backup service is brilliant and all my questions and inquiries where answered quickly and efficiently. I am very happy. Thank you.

Store Using app Total reviews Average rating
Paramedic Shop About 13 hours 8 4.8
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