Trackr Order Tracking, Tracker
Shopify Real-Time Order Tracking Return App | Tracking Page
Rating
4.1
feedback
189
chart
#2,121
All reviews
Rating Breakdown
Review RSS Feed
May 29, 2024
bien
Hello Corner Varity! Thanks a lot for such a high application rate! It's truly appreciated and means a lot :) Our team will do its best to maintain such quality to meet users needs! Best regards, Trackr team
May 15, 2024
Hello Tribu Tendance! Thanks a lot for taking the time to leave us a 5-star rating – it's much appreciated! Our team is really glad to provide our users with best service possible! Best regards, Trackr team
May 13, 2024
This is a great app for my store, my customers can easily write their order number to check their status which minimizes my customer support and is easily navigable.
Hi Limitless Jewellery Team! Thank you for giving us such a high rating, it really means a lot to us! Feel free to reach out to us in case any questions occur. We are here 24/7 :) Best regards, Trackr team
May 6, 2024
Service client au top, merci encore à Ekaterina pour son aide, appli très simple d'utilisation !
Hi newtrends team! Thank you so much for your kind words :) We are happy to know that you are satisfied with our app and support service! Please feel free to reach out whenever any questions occur. Best regards, Trackr team
May 1, 2024
Hi Knifele team, Thank you for your review. We are very sorry that Trackr didn't meet you expectations. If you'd be so kind as to give us more details on difficulties you've faced while using our application, it would be very helpful to find a solution for the issues occurred. Please, do not hesitate to reach out to us and share your thoughts! Best regards, Trackr team
May 1, 2024
Hello Prestige Havenz team! Thank you so much for rating our app! We truly appreciate it :) Should you have any questions or requests, please, don't hesitate to ask! Best regards, Trackr team
April 26, 2024
like it
Hi! Thank you giving us such a high rating, it really means a lot to us! Feel free to reach out to us in case any questions occur. We are here 24/7 :) Best regards, Trackr team
Feb. 19, 2024
Hi! Thank you giving us the highest rating, we appreciate it! Feel free to reach out to us in case any questions occur. We are here 24/7 :) Best regards, Trackr team
Feb. 14, 2024
The customer service is incredibly fast and efficient. The app works great on all my stores.
Hi VivaBeast team! We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community. If you have any further needs or questions about our order tracking service, please reach out! Best regards, Trackr team
Feb. 2, 2024
Great team, they helped us kindly with a translation issue! :)
Hello! Thank you very much for your feedback :) Our support team is always happy to help, we are here 24/7 for our customers :) Warm regards, Trackr team
Jan. 6, 2024
90% of orders do not get tracked. Every time I had to contact support which told me the supplier had to update something. Everytime almost! For Dropshipping is this not a really good approach. I could have flush the money in the toilet then at least I would have some kind of satisfaction with it.
Hi PILAGA! Please accept our sincere apologies for such a situation occurred. All the tracking numbers for your store has been updated already. We've contacted you regarding this issue, but didn't get a response yet. Could you please check our email or get back to us again using this email address [email protected] or Live chat? Thank you in advance! Kind regards, Trackr team
Dec. 17, 2023
Hey LotoTeratai, we appreciate the fantastic review! If you have any further needs or questions about our order tracking service, please reach out! Best regards, Trackr Order Tracking, Returns team
Dec. 5, 2023
Recommended App
Hello JABARNY team! We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community. Best regards, Trackr team
Nov. 16, 2023
This is great love it!!!
Hi PLATINUM ELEGANCE. Thank you for the perfect score. Our entire team deeply appreciates it. Best regards, Trackr team
March 31, 2023
I love this app it is fantastic! Since I installed it on my stores I have reduced my customer emails by 70% it is easy to use, intuitive ergonomic and reliable. This app clearly helps to add euros to my sales...Thanks to Maxim from customer support for his precious help, great app! great support!
Hello there Bébé Paradis Thank you for this positive review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are also happy that our customer service is helpful! We'll keep on providing the best service and do our best to improve every day!. Best regards, Trackr Team
Dec. 9, 2022
I simply love this app, easy to use, intuitive, reassuring for my customers, I have clearly decreased the flow of customer emails by 3, it's an absolute game changer that I recommend to all those who are concerned about their customer satisfaction ... I especially thank Olga for her patience and kindness, great app great support!
Hello AMOREUX DU CHAT Team, Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime! Best regards, Trackr Team
Aug. 28, 2022
Used this app for months and then they decide to release a new update where half of the features of the app are broken. The update should make things better, instead it has ruined the entire system I already had in place and I have spent hours trying to fix these problems. Awful.
April 4, 2022
Ok app but it is sincerely lacking in the support that you can get from them. I have written them over 6 times and asked them to place a text in the center right above the tracking window. They have placed the text there but it looks horrible since it isn't centered and doesn't have any margin or padding from the sides of the window. I have asked them repeatedly to fix it but I have not heard anything back and the issue is still there. This app is good when it works but as it doesn't do that for us I'm forced to give them 1/5
Hello Precovery Team! I'm sorry that you have experienced difficulties with text editing on the Trackr page. Let me inform you that the problem had been fixed about 12 days ago even before this review was left. Please check if it works for you and let us know if it fits your needs or not via [email protected]. Our Team are looking forward to your reply! Thank you :)
Feb. 18, 2022
Great application!! Easy to use and customize. Dropshipping friendly app. You can always ask the support if there are tracking numbers that are not yet registered to the app. As with dropshipping stores, suppliers use different couriers. Kudos to the support team. Thank you for your immediate help always!
Hello! Thank you very much for leaving the review, it's much appreciated! It means a lot to us to know that our customers are happy with the app and get the support they need. We'll do our best to provide quality service and be even better in the future! Best wishes, Trackr Team
Jan. 17, 2022
Magic application, exactly what I was looking for. It's functional, allows you to hide dropshipping information manually and most importantly stays beautiful and uniform to your site, whether on mobile or PC. The support is very responsive and fixes layout issues quickly on demand.
Malinway, Thank you very much for your time to leave a feedback! This inspires our team a lot. If you have any questions in the future - please contact us at [email protected]. We’ll be more than glad to provide all needed help. Best wishes, Trackr team