Transcy: AI Language Translate

Hi there, This is Patrick from Transcy. Thank you so much for your great rating Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

Hi Yi, This is Brian and we personally apologize for any inconvenience causing to your experience - For AI translation, it's a known issue that we are using an AI Translation System including Google, so sometimes quality will not meet customer's expectation due to specific language/context/situation/business industry. However, we guarantee that the system is being upgraded frequently, and the quality keeps improving when time goes - We have definitely noted your point that you're unable to edit many currencies at once. Also for the issue regarding to USD as default currency, we still can help you edit it with 2 decimals - We have seen that one of my colleagues has reached out you via email, please consider to reinstall the app and let us have a chance to support your case with the highest priority. Hope to hear from you soon Regards, Brian Transcy by OneCommerce

Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

Hi there, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

Hi there, Here's Oriana from Transcy. Thank you so much for your comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

Hi there, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

Hi there, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

Hi there, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

Hi there, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

Hi there, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

Hi there, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

Hi there, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

Hi there, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

Hi there, This is Brian and we're deeply sorry for any inconvenience causing to your experience. - For the duplicating price digits, please be advised that this issue is coming from other app which conflicts with Shopify's currency format. After that, we have corrected its format for you and it's now showing properly. For other related issues, they're fixed as well, please kindly check it again - Also we have seen that one of our colleagues is reaching out you via email, please let them know if you need further support. Hope to hear from you soon. Regards, Brian Transcy by OneCommerce

Hi there, My name's Selina from Transcy and we're deeply sorry for any inconvenience causing to your experience - We understand your frustration with the translation quality and the differences you've noticed. Transcy relies on the Google Translate API, which can sometimes produce results that vary from the public Google Translate interface due to ongoing system adjustments within Google. We regret any inconvenience this has caused." - For DeepL concern, we're wondering you misunderstood in choosing DeepL plan. To have integration with our app, you need to choose DeepL API plan, I have seen one of my colleagues is reaching out to give the clear explanation, please let them know if you need further support Regards, Selina Transcy by OneCommerce