All reviews

Rating Breakdown

  • 5
    89% (2,245 ratings)
  • 4
    5% (117 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    5% (121 ratings)

Reviews with Text

  • 98% (2,467)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 31, 2021

Fantastic support from Teresa, she helped us get everything set up! Really good app so far, it has tons of features!

Store

CarCan

Using app

About 7 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Kyle, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 31, 2021

Great features and customization possibilities. Customer support was fast and efficient! Thanks Lisa for your support

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Eva, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 31, 2021

This app really helped translate my whole website and really saved me a lot of time. I got a little confused when I started using the app but Jennifer from the help team of Transcy really made it easy for me!

Store

BIGSALE

Using app

26 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Hassan, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 31, 2021

Great customer service and support team, and quite easy to use app. I recommend this app. Go for it.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Edouard, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 31, 2021

Great support and the app is easy to use! We are just starting to use the app but the reactivity of the after sales service was great in order to help us in starting to use the app.

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Wilco, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 29, 2021

awesome app i really like this translating app and the jennifer support team is really helpful really thanks for quick support

Using app

10 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Hi Terence, I'm Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 29, 2021

Amazing app with a very efficient supporting team. Jane is super responsive and helpful, also friendly. Impressive experience of using this app.

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, I'm Neil from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 29, 2021

Le service client est top. J'ai parlé avec Lisa pendant des heures et elle a travaillé jusqu'au que mon problème a été résolu. Super bonne expérience !

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mercedes, My name's Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

4 / 5 Share

Oct. 28, 2021

Very easy to use, good support team. Love the automatic sync function to shopify. The only bad thing is it seems a bit slow sometimes.

Using app

4 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi Michaela, Here's Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review and feedback about our app. Rest assured that we will do our best to deserve your trust. In relation to your concern as the loading speed, I have seen my colleague has sent you a follow up email, please response to them so they can help you further, thanks. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 27, 2021

The App is easy to use, gets frequents updates and provides an excellent customer service. The Transcy representative provides a timely assistance. You can speak with them in real time. And so far they've been able to solve all the problems we had.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 11, 2025

I was very satisfied with the support of Serenaa at Transcy , she answered very professionally to all my questions . All my doubts were clarified .

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ivone, This is Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. For your concern as Portugal language in Brasil has a few differences, I will note this point and improve it for future update. Also we allow users to edit their translation if the translation does not reach your expectation, you can try to edit it. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 27, 2021

The best APP for translate page and the best support. With everything I needed, they helped me! :)) )

Using app

About 14 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi TADA, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 25, 2021

Easy to use application with comprehensive function. Online chat support is efficient, friendly and patient.

Using app

4 days

Total reviews

3

Average rating

4.7

Developer Reply

Hi Lisa, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 25, 2021

Online customer service is very friendly, online at any time, to help solve various problems, the APP has a comprehensive function, can take into account all the functions

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi Dawei, Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 23, 2021

Amazing service. andy did everything quickly. i must say that the team is fast and quick to respond..

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Garik, I'm Diego from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 23, 2021

I am having a nice experience so far with this app, it's simple to use. I started with the free version then switched up for a paid option because I wanted to add more languages and currency. I recommend!

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi Brenda, Here's Timothy from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 22, 2021

Great app! It delivers what it promises. The customer support quickly responded to all my questions.

Using app

About 5 hours

Total reviews

8

Average rating

5.0

Developer Reply

Hi Thiago, My name's Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 21, 2021

This app is user friendly. And their customer support is super helpful, they help me the problem immediately, so highly recommend this app if you need to make translation.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi CheungYuk, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 21, 2021

The app works great! doesn't slow down your site. Customer support is EXTREMELY HELPFUL!!!!!! They're the reason this app takes your experience to the next level!

Using app

1 day

Total reviews

5

Average rating

4.8

Developer Reply

Hi Yat, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 20, 2021

the best app for translation. All is automated and easy to set up. The support is very kind and helpful, thank you !

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi Milen, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency