Transcy: AI Language Translate
Transcy - Shopify Translation App
Rating
4.6
feedback
2,557
chart
#461
All reviews
Review RSS Feed
Nov. 25, 2025
Great support, Anna responds very quickly, she's always super friendly, and very patient when it comes to many questions on my part.
Sept. 3, 2025
übersetzt mit verschiedenen Tools (free und paid möglich), eigene Überarbeitung der Übersetzung möglich, Support unterstützt bei Anliegen sehr schnell und kompetent
Sept. 1, 2025
Do not use this APP, because it will modify your store content and image and links without your permission. The translation quality is very poor. Moreover, the translation content cannot be withdrawn, and customer service will not help you restore it.
Hi sir, This is Joe, and we apologize for the trouble you've been experiencing. 1. Regarding the modification of images and links: We understand why it would be alarming to see content change without direct action. What you experienced is a protective measure within our app. When translating theme content, image links can be mistaken for translatable text. To prevent these links from breaking and causing errors on your store, our app logically replaces them with the default image. This ensures your store remains functional for customers. 2. Regarding translation quality: While our built-in AI provides a strong starting point, we know that language is nuanced. That's why we provide the flexibility for you to either connect to a different AI translation service of your choice or manually refine any text to ensure it meets your quality standards. 3. Regarding restoring previous versions: Our system allows you to revert to older versions for any content that you have translated or edited directly within our app. We have looked into your case and found that the translations were synced from a third-party app, which is why the revert function isn't available for this specific content. We recognize this is a gap in our service, and we have passed this feedback to our development team to consider for a future update. Our records show that a member of our support team is already assisting you. To ensure you get the best possible help, please continue working with them, and they will be able to provide further assistance. Best Regards Joe Transcy by FireGroup Technology
Aug. 15, 2025
Aug. 14, 2025
Ich hatte mit meiner Internetseite ein kleines Problem, da viele stellen meiner Seite individuell programmiert wurde. Die App hat einiges an texte nicht erkannt nach Kontaktaufnahme mit dem Support wurde es innerhalb von einer Stunde geklärt. Sehr guter Support
Aug. 10, 2025
Aug. 6, 2025
Teresa was very patient in helping me solve the problem, and this plugin is very useful.