All reviews

Rating Breakdown

  • 5
    92% (5,462 ratings)
  • 4
    5% (267 ratings)
  • 3
    1% (43 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (124 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 18, 2023

buena aplicacion para traducciones de tienda automaticas de distintos idiomas y para los cambios de monedas

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Martin, My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share

April 18, 2023

Very good, I am very happy right now, now my website translated to Swedish and Swedish Kron Currency

Store

Homenyx

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Valeh, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share

April 18, 2023

Het gaat wel eens mis, maar dan is er altijd de prima support! Reageren snel en adequaat. Zo wil je het. Hulde !

Using app

7 months

Total reviews

4

Average rating

4.5

Developer Reply

Hi there, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

April 17, 2023

I am delighted to hear that you had an exceptional support experience and would be thrilled to provide you with a detailed review. Firstly, I must commend the support team for their exceptional service. Their professionalism, expertise, and willingness to go above and beyond were truly remarkable. It is rare to find such an outstanding level of customer service in today's world, and I was impressed by their dedication to ensuring that my needs were met. From the moment I contacted the support team, I was treated with respect and kindness. They listened attentively to my concerns and provided me with personalized solutions that were tailored to my specific needs. They were patient, understanding, and never made me feel rushed or unimportant. The support team was also extremely knowledgeable and experienced. They were able to answer all of my questions thoroughly and provided me with a wealth of information that was instrumental in resolving my issues. They were always willing to explain complex concepts in a way that was easy to understand, which was greatly appreciated. Moreover, the support team was incredibly responsive. They were quick to respond to my queries and provided me with regular updates on the progress of my case. This level of communication was reassuring, and I never felt like I was left in the dark. Overall, I cannot express how impressed I am with the support team. They provided me with the best support experience I have ever had, and I am grateful for their exceptional service. If you are looking for a company with outstanding customer support, I highly recommend this team. Thank you again for your fantastic service!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

Sept. 7, 2023

thank you Clara HELP! great !

Store

floysun

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Sun, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

April 17, 2023

Thank you very much for the prompt response! Thank you Alane for your support! You helped me a lot and your service was great!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

April 16, 2023

Tiene muy buena pinta! Fácil de entender, en 5 minutos ya estaba todo en marcha, funcionando perfectamente. Y un servicio de atención al cliente de 10!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Benat, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

4 / 5 Share

April 16, 2023

piano premium molto buono e interessante, si possono cambiare anche le immagini con testo delle altre sezioni. assistenza clienti, dopo i primi fraintendimenti ha capito i miei problemi e ha risolto velocemente tutto. eccellente l assistenza 7/24. disponibili a qualsiasi ora e anche di domenica, sono poche le app che regalano questo servizio.

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

April 16, 2023

Harwin was so so helpful the best support going! thanks team and look forward to more work with you ALL!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Arnold, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

April 15, 2023

VERY fast and efficient support which guides you through everything! They even set up the icons for you so you don't have to spend time on it.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sebastian, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

April 15, 2023

J'ai eu Vani comme interlocutrice, elle m'a apporté une aide précieuse. A l'écoute et patiente avec la clientèle

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

April 14, 2023

With this app, you can easily translate your website into multiple languages, reaching a wider and more diverse audience. You can be confident that the translations will be accurate and consistent, providing a seamless user experience. In summary, thanks to this website translation app, you can effectively communicate with your global audience, expand your reach, and improve brand understanding worldwide.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

April 13, 2023

Great work i use this app on all my shops. The support is verry Nice! Thank you Cassie :) If you have any Question the Support help you.

Store

WOMBEST

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Stefan, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

1 / 5 Share

April 13, 2023

Honestly, I don't get the positive reviews... The translations are not really better than the native app and it's quite expensive for what it is. The most annoying part is that the app is PACKED with unwanted Ads! You are abusing the fact that I allowed your app to be in my store to show me sponsored content that I never asked for - this is an absolute NO GO! If I pay for an app, I do NOT wish to see ANY adverts there. Period.

Using app

About 4 hours

Total reviews

5

Average rating

1.8

Developer Reply

Hi Alexander, This is Carrick and we sincerely apologize for this inconvenience causing to your experience In relation to your issue, we have noted this point and will take it into consideration to improve in the right way. Once again, please accept our apology for this unexpected experience with our app We have seen that one of our colleagues is reaching out you, but unsuccessful, please kindly check your email and let her know if you need further support. Regards, Carrick Transcy by OneCommerce

5 / 5 Share

April 12, 2023

I had a dream, and you realized it. What a patient, efficient and effective support team. Thank you so much.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Berenger, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

April 12, 2023

Best customer support ever, they are the most helpful people to your business, they actually will never let you go before they finish solving your problem! I appreciate everything they have done for us and the business!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mouaz, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

April 12, 2023

great customer support. i recommend working with them. great customer support. i recommend working with them.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Thierry, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

April 12, 2023

el equipo de soporte es super servicial y bastante amigable, ademas de ayudan a solucionar los problemas rapido

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

April 11, 2023

By far the best alternative to translations and currency converters, all the tools necessary for merchants as well as an incredibly efficient customer service.

Using app

12 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Sayalena, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

April 11, 2023

Best support team ever. Special thank you for Rosa. It's definitely the best help I've ever had. Thank you so much Transcy <3

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yıldıray, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce