Transcy: AI Language Translate for Shopify

Transcy: AI Language Translate

Auto-translate & convert currency by location. Sell globally.
Rating
4.5
Feedback
2,577
Reviews
Chart
#1,922
Shopify

All reviews

5 / 5 Share
May 6, 2025

Great support team, encounter with problem for install and using Transcy, contact their support team, they are almost online all the times, and reply fast, help resolved problems, thank you very much. thank you very much for your help. thank you very much for your help.

Store Using app Total reviews Average rating
Developer Reply

Hi XIAODON, I'm Levi from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy by OneCommerce

5 / 5 Share
Dec. 6, 2022

This app is great, and the customer service is very attentive; it helped me solve the problem in a timely manner, and it is very caring. I recommend this app

Store Using app Total reviews Average rating
EU.HOOKII About 8 hours 3 5.0
Developer Reply

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share
Dec. 3, 2022

very nice customer service and this plug works very well, the third party also works well for this plug.

Store Using app Total reviews Average rating
SKYLOONG About 1 hour 2 4.5
Developer Reply

Hi there, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share
Dec. 2, 2022

Very usefull app, I have used for currency translate and works perfectly. Translate for very particular currency in the world

Store Using app Total reviews Average rating
atra About 23 hours 2 5.0
Developer Reply

Hi Matilda, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share
Jan. 3, 2023

We contacted support for a little favor and thanks to support advisor Bo the update was done fast and accurately! Kindly recommend!

Store Using app Total reviews Average rating
energy365.ch 2 months 3 5.0
Developer Reply

Hi Wai, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share
Dec. 2, 2022

the support you get to set it all up is really outstanding. it's simple and easy to use! Also amazing that you can add an additional language!

Store Using app Total reviews Average rating
zpieces About 1 hour 1 5.0
Developer Reply

Hi Zahra, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share
Dec. 1, 2022

Pauline from Al Language Trasnlate was an amazinng help with setting up this app on my site. In 30 minutes with Pauline my site was translated and ready to go.

Store Using app Total reviews Average rating
Imaginariumandcompany About 1 hour 1 5.0
Developer Reply

Hi there, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share
Dec. 1, 2022

Just started to use this app. Great support! Shen solved all my problems and answered all my questions.

Store Using app Total reviews Average rating
Alohagaia About 1 hour 1 5.0
Developer Reply

Hi Denis, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share
Feb. 5, 2025

Apps has become more complex with time but great support from Eleanor today. Thank you

Store Using app Total reviews Average rating
AudioSoundMusic Almost 3 years 7 5.0
Developer Reply

Hi Herve, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share
Nov. 30, 2022

Support helped me to configure my client's store and customize some settings. They gave the necessary time for the good customer experience of the store. Excellente support

Store Using app Total reviews Average rating
Poké-Swiss About 7 hours 2 5.0
Developer Reply

Hi Marco, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share
Nov. 30, 2022

Thank you Molly for the help to the installation ! It was very nice, simple and accurate. And the plugin work's very well

Store Using app Total reviews Average rating
Le Repère des Belettes 33 minutes 2 5.0
Developer Reply

Hi Séverine, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

4 / 5 Share
Nov. 30, 2022

Yet to fully set it up but looks promising. Shen was very helpful in assisting with the app and how it works and functions

Store Using app Total reviews Average rating
Tom Voyager SA About 2 hours 2 4.5
Developer Reply

Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share
Nov. 29, 2022

It is not the first translation app that we have tried and so far really satisfied with this app. I had some questions/issues and was helped very quickly and well by Joliann! Keep it up Team Transcy!

Store Using app Total reviews Average rating
Laudeen 14 days 4 5.0
Developer Reply

Hi Claudia, Here's Scott from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Scott Transcy by OneCommerce

5 / 5 Share
Nov. 29, 2022

Very helpful customer service that helped me out with the set up and customization. I highly recommend them.

Store Using app Total reviews Average rating
mitchellbrandsmea.com About 3 hours 4 5.0
Developer Reply

Hi Imad, This is Enzo from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy by OneCommerce

5 / 5 Share
Nov. 29, 2022

I needed help setting up the app and the customer support was amazing! Shiro helped from start to finish very quickly. My experience has been great.

Store Using app Total reviews Average rating
Starpil Wax 1 day 8 4.8
Developer Reply

Hi Saul, My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share
Nov. 29, 2022

Sehr gute App, hatte vorher eine andere App, die garnicht funktionierte im Shop. Der kundenservice schrieb mich direkt per Chat an und fragte ob es behilflich sein kann. Ich hab nun innerhalb von 30 Min meinen kompletten Shop übersetzt. Spitze! Dankeeeeee Very good app, previously had another app that didn't work at all in the shop. The customer service wrote me directly via chat and asked if they could help. I have now translated my entire shop within 30 minutes. Top! Thankss

Store Using app Total reviews Average rating
Rosense About 1 hour 2 5.0
Developer Reply

Hi Birol, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share
Nov. 29, 2022

Available to assist with everything right away and every question and issue was answered right away. Thank you, great job!!!

Store Using app Total reviews Average rating
Shopping Island 42 minutes 3 3.7
Developer Reply

Hi there, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

4 / 5 Share
Nov. 29, 2022

Very good customer service, app a bit less immediate to understand than others, but does the job well.

Store Using app Total reviews Average rating
Roads of Beauty About 1 month 1 4.0
Developer Reply

Hi Michela, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share
Nov. 28, 2022

Bo from OneCommerce was very helpful and made the process so easy. The app is everything I needed and more!

Store Using app Total reviews Average rating
HIGH PAW About 1 hour 2 5.0
Developer Reply

Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share
Nov. 27, 2022

I had some issues with my switcher options and Harwin really helped me he took the time to understand my issue and was able to gather the right answer and solution I am so happy ! earlier I had also spoken to Jaxber he introduced me to the basics of the app. Thank you!

Store Using app Total reviews Average rating
Semences Nouveau Paysan About 3 hours 1 5.0
Developer Reply

Hi Ruxandra, I'm Levi from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Levi Transcy by OneCommerce

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