Transcy: AI Language Translate
Transcy - Shopify Translation App
Rating
4.6
feedback
2,552
chart
#454
All reviews
Review RSS Feed
Nov. 4, 2022
Unfortunately, this is the only rating I can give at the moment. I read their offer to translate into two languages for 9.90, in fact it turned out that a normal translation can be done into 1 language, and the second language will be a translation of something like google translate in real time, that is, it is completely useless for SEO optimization! I would give this app a 5 and use it and recommend to friends if I got what I expected! The Shopify app makes two normal translations completely free of charge and also plans to add more, but here there is only one!
Hi Maria, Here's Brian from Transcy and we sincerely for this inconvenience In relation to your issues as following: 1. First of all, we're so sorry if our app information made you confused. For the basic plan, you can add two target languages including one advance language and one basic language. Please be advised that with basic language, it's will be translated automatically by AI translation. In case you want to add more advance languages, please consider to upgrade your plan 2. We have seen that one of our colleagues is following your case, he gave you a clear explanation, please kindly check your email and let him know if you need further support. Looking forward to hearing from you soonest Best Regards Brian Transcy by OneCommerce
Nov. 4, 2022
Didnt test a lot yet, but support really proactive and helpful. looking forward. Will tell you in some weeks.
Hi Wichard, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce
Nov. 3, 2022
I installed this app and Lee helped me from start to finish I'm delighted with the service. I will highly recommend this app.
Hi Marlene, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce
Nov. 3, 2022
we are delighted to use this app. It helped us a lot for Shopify markets. Especially Vani from support for after sale.
Hi Emin, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce
Nov. 3, 2022
Amazing support and great app. Installed in minute without any problem. Support team helped me alot!
Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce
Nov. 2, 2022
Fast customer support by Harwin. Helpful and straight to the point. Would love it if it was sync with the translation app of Shopify without paying an extra. Good product.
Hi there, This is Kieran from Transcy. Thanks for your review I would like to appreciate your feedback and we will take it into consideration. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce
Nov. 2, 2022
I am using this app now. It's an amazing app with amazing support, Specially Giselle, Thank you really for your efforts.
Hi there, This is Scott from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Scott Transcy by OneCommerce
Nov. 1, 2022
Excellent app, with a variety of features. We had some issues setting it up, contacted support, they were extremely quick and super helpful. Special thanks to Giselle from the support team!
Hi Joseph, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce
Oct. 31, 2022
不明点がある際にチャットを送ると、すぐに対応して下さるので大変助かります。言語スイッチャーを埋め込みたかったのですが、希望の位置に入れられなかったところ、スタッフの方がコーディングしてくださいました。
Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce
Oct. 30, 2022
The app works well, is quite easy to understand and there is swift support 24/7 and is helpful and competent.
Hi Andreas, This is Enzo from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy by OneCommerce
Oct. 30, 2022
I use this help to help me add a second language to my website. Customer support is always able to help you. I don't like that it does automatically the 3rd party apps and you're not able to edit them. Other than that, I am satisfied with the experience so far.
Hi there, I'm Levi from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. For your feedback about the translation quality by third party app, we will seriously note your point and try to find the better way to improve the translation quality Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy by OneCommerce
Oct. 30, 2022
thank u Rosa for helping me set currency on my web )) nice app. and so helpfull stuff. i like it! i will use this app for my another sites
Hi Anastasiia, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce
Oct. 30, 2022
翻訳アプリを複数利用していますが、サポートが素晴らしいです。初心者でもサポートが素晴らしいので設定対応可能です！チャットで都度不明な点をサポート頂き、レスポンスも抜群です。 細かなカスタマイズも行うことができ大満足です。
Hi Yuki, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce
Oct. 29, 2022
Thank you so much. It is so helpful and Nancy help me setup everything up. It is so good to have this app on my store and it works so well.
Hi there, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce
Oct. 29, 2022
I just configured Transcy, and so far am quite happy. The live support I received was fabulous and very helpful in getting things configured.
Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce
Oct. 28, 2022
1000000 lo recomiendo, fue muy amable y me solucionó mis problemas! Muchísimas gracias!! muy contenta
Hi Sandra, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce
Oct. 28, 2022
great customer support! fast and reliable. I strongly recommend them. I had small issues with fonts and they helped me quickly.
Hi Sebastian, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce
Oct. 27, 2022
The app is a bit complicated, but the support is outstanding, just install it and don't think about a thing!
Hi there, I'm Bellamy from Transcy. We would like to thank for your review Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce
Oct. 27, 2022
Amazing app, perfect for our needs, and great support when needed. I quickly upgraded after playing around with it and having support help me through a few special requests.
Hi Gregor, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce
Oct. 27, 2022
Great support team! I was not able to activate everything in the settings of the application. But in the end everything is working with help from the support team
Hi Yvar, I'm Levi from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy by OneCommerce