Transtore ‑ Language Translate
Go global with advanced GPT AI translate & currency converter
Rating
4.6
feedback
788
chart
#2,024
All reviews
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Feb. 26, 2026
It's very easy to use. When I encounter problems, the technical support staff can quickly help me solve them. I recommend this application.
Feb. 20, 2026
App annoncée comme gratuite alors que ce n'est pas le cas. Il faut payer (meme une somme minime), pour avoir plus d'une langue. C'est assez mensonger de le présenter comme gratuit.
Dear Secrets de Bikers admin, Thank you for your feedback. We would like to clarify that our pricing structure is presented clearly and transparently on our Shopify app listing. We offer two distinct plans: a Free plan and a Premium plan. The Free plan is genuinely free of charge and allows merchants to use the application with one target language, along with the features explicitly listed. For merchants who require multiple languages and advanced functionality, we offer an optional Premium plan. The Premium plan includes a $1 introductory first month, after which standard pricing applies. All pricing details and feature differences are disclosed prior to installation. Our app is not advertised as providing multiple languages free of charge, and we make a clear distinction between what is included in the Free plan and what is available under the Premium plan. Transparency is extremely important to us, and we do not engage in misleading pricing practices. We remain at your disposal should you wish to discuss your needs further. Sincerely, Chloe Transtore Support Team
Feb. 19, 2026
2/19/26: We were a 5+ year merchant using this app and were previously grandfathered into lifetime access. After reinstalling, that access was removed without warning or transition plan. When we left a negative review reflecting this experience, support stated that lifetime access would be reviewed again once the review was updated or removed. We were also informed that access may be restricted when negative feedback is received. Conditioning feature restoration on modifying a review raises serious concerns regarding Shopify’s review integrity policies, which prohibit incentivized or conditional review manipulation. Feature access and public feedback should be handled independently. Tying account privileges to review changes undermines trust in the Shopify App Store ecosystem. We believe merchants should be aware of this before installing. 2/16/26: So sad, used to be an excellent app but now does absolutely nothing after a re install. Time to find another
We’re sorry for any confusion this situation may have caused, and we truly appreciate that you’ve used our app for the past 1 year. First of all, we would like to clarify that we have never officially communicated or guaranteed any “grandfathered lifetime access.” Since introducing our new pricing model, the Free plan includes feature limits. These limits are clearly stated on our App Store listing for new installs, and existing merchants received email communication prior to the pricing update going live. Feature access is not conditioned on modifying or removing a review. If any previous message was interpreted that way, we apologize for the wording - that was not our intention. If you prefer not to upgrade, you’re welcome to continue using the Free plan within its limits or explore another free alternative that better fits your needs. Thank you again for your feedback.
Feb. 10, 2026
I switched to this app after having issues with other translation and currency exchange apps on an expansion store. To my surprise, the custom development I requested was completed within just half a day of installation. This is top-tier service! A special thanks to Chloe for all her incredible help!
Feb. 4, 2026
Absolutely unacceptable. This app wiped out ALL my manual translations. I am beyond angry. This app completely destroyed days of professional, manually written translations without any warning or consent. After granting translation permissions, it automatically overwrote every single manual translation I had carefully created in Shopify Translate & Adapt. This happened right after I contacted support because core languages (Dutch and German, my MAIN website languages) were missing from the language picker. Once they “fixed” that, the app decided to retranslate everything from scratch, ignoring all existing manual content. The result is catastrophic: • Incorrect translations • Unnatural language • Brand-damaging terminology • Product and ingredient names that no native speaker would ever use This is not a small bug. This is a fundamental, dangerous flaw. Any translation app should respect and protect manual translations by default. Overwriting them automatically is reckless and shows zero understanding of how real businesses operate. If you value your brand, your SEO, or your time: DO NOT install this app without a full backup. One action can erase days of work instantly. Completely unacceptable!!!!!
Jan. 29, 2026
Jan. 21, 2026
Very easy to set up. If you have a question, they are very helpful and respond quickly. Highly recommended!
Jan. 14, 2026
Easy to use even RTL for arabic, but i wanted it to have Arabic fonts that i can choose from otherwise great app
Jan. 12, 2026
Jan. 11, 2026
The support was helpful and professional, but the response time was quite long because everything is handled by email. In e-commerce, we really need live chat support—especially on Shopify—to resolve issues faster. Adding real-time chat would greatly improve the experience.
Jan. 1, 2026
I've been using it for almost two years, and it has been very stable and efficient. The customer service is also excellent, with very quick responses. I highly recommend it.
Dec. 28, 2025
NOT FREE
Hi ABEE store admin, We sincerely apologize for any inconvenience this situation may have caused. We would like to clarify that our pricing is clearly displayed on the Shopify App Store, where both a Free plan and a Premium plan are available, allowing merchants to select the option that best suits their needs. Our commitment has always been to maintain transparent and competitive pricing. The Premium plan provides full access to translation, multi-currency, geolocation, and switcher management and customization within a single plan, ensuring better value without splitting essential features across multiple tiers. Additionally, we offer a 7-day free trial so you can fully evaluate all Premium features before making a decision. During this time, we are happy to provide hands-on support to ensure the app functions exactly as expected for your store. If you are open to it, we would welcome the opportunity to assist you further and ensure Transtore is the right solution for your business. Best regards, Chloe Transtore Support Team
Dec. 27, 2025
Excellent customer service. The app team was very friendly and polite, and their communication with customers was superb, ensuring a thorough understanding of their issues. They were willing to provide explanations multiple times if there was any misunderstanding. I thank the entire team, and especially Ms. Chloe, for her kindness and excellent customer service. I wish them continued success.