Transtore ‑ Language Translate
Go global with advanced GPT AI translate & currency converter
Rating
4.7
feedback
800
chart
#2,009
All reviews
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Feb. 10, 2026
I switched to this app after having issues with other translation and currency exchange apps on an expansion store. To my surprise, the custom development I requested was completed within just half a day of installation. This is top-tier service! A special thanks to Chloe for all her incredible help!
Feb. 4, 2026
Absolutely unacceptable. This app wiped out ALL my manual translations. I am beyond angry. This app completely destroyed days of professional, manually written translations without any warning or consent. After granting translation permissions, it automatically overwrote every single manual translation I had carefully created in Shopify Translate & Adapt. This happened right after I contacted support because core languages (Dutch and German, my MAIN website languages) were missing from the language picker. Once they “fixed” that, the app decided to retranslate everything from scratch, ignoring all existing manual content. The result is catastrophic: • Incorrect translations • Unnatural language • Brand-damaging terminology • Product and ingredient names that no native speaker would ever use This is not a small bug. This is a fundamental, dangerous flaw. Any translation app should respect and protect manual translations by default. Overwriting them automatically is reckless and shows zero understanding of how real businesses operate. If you value your brand, your SEO, or your time: DO NOT install this app without a full backup. One action can erase days of work instantly. Completely unacceptable!!!!!
Jan. 29, 2026
Jan. 21, 2026
Very easy to set up. If you have a question, they are very helpful and respond quickly. Highly recommended!
Jan. 14, 2026
Easy to use even RTL for arabic, but i wanted it to have Arabic fonts that i can choose from otherwise great app
Jan. 12, 2026
Jan. 11, 2026
The support was helpful and professional, but the response time was quite long because everything is handled by email. In e-commerce, we really need live chat support—especially on Shopify—to resolve issues faster. Adding real-time chat would greatly improve the experience.
Jan. 1, 2026
I've been using it for almost two years, and it has been very stable and efficient. The customer service is also excellent, with very quick responses. I highly recommend it.
Dec. 28, 2025
NOT FREE
Hi ABEE store admin, We sincerely apologize for any inconvenience this situation may have caused. We would like to clarify that our pricing is clearly displayed on the Shopify App Store, where both a Free plan and a Premium plan are available, allowing merchants to select the option that best suits their needs. Our commitment has always been to maintain transparent and competitive pricing. The Premium plan provides full access to translation, multi-currency, geolocation, and switcher management and customization within a single plan, ensuring better value without splitting essential features across multiple tiers. Additionally, we offer a 7-day free trial so you can fully evaluate all Premium features before making a decision. During this time, we are happy to provide hands-on support to ensure the app functions exactly as expected for your store. If you are open to it, we would welcome the opportunity to assist you further and ensure Transtore is the right solution for your business. Best regards, Chloe Transtore Support Team
Dec. 27, 2025
Excellent customer service. The app team was very friendly and polite, and their communication with customers was superb, ensuring a thorough understanding of their issues. They were willing to provide explanations multiple times if there was any misunderstanding. I thank the entire team, and especially Ms. Chloe, for her kindness and excellent customer service. I wish them continued success.
Dec. 25, 2025
They promote that there is a free version. I installed it and it is only possible to use the native language and no translation in the "free version". You can literally do nothing. Just a waste of time.
Hi ValueShield store admin, Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate the opportunity to clarify. We do offer both a Free plan and a Premium plan, and the Free plan is clearly listed on our Shopify App Store page with its included features. While the Free plan is designed for startups and basic use cases, it does include functional capabilities and is not limited to “doing nothing.” Our Free plan includes unlimited translations and pageviews, support for one target language with manual translation, translation for third-party app content, up to three target currencies, customizable switcher settings, 404 broken link redirection, and country- and IP-based access control. The Premium plan is intended for merchants who require advanced automation, multiple languages, and enhanced customization. We sincerely apologize if there was any confusion and would be happy to assist you in setting up the Free plan correctly or help you evaluate whether the Premium plan would better suit your needs. Please feel free to reach out — we’re here to help. Best regards, Chloe Transtore Support Team
Dec. 24, 2025
Hi there, We sincerely apologize for any inconvenience you may have experienced and truly regret any frustration this situation may have caused. At this time, we have not received any support request or additional details from you. To help us review and address any concerns effectively, we kindly ask that you share more information about the issue you encountered. Any details, screenshots, or error messages would be greatly appreciated. Our team is committed to assisting you and ensuring the best possible experience with Transtore. We look forward to hearing from you and having the opportunity to help. Kind regards, Transtore Support Team
Dec. 18, 2025
The app is presented as free when it's not. Please don't get me wrong: I totally get why such apps would require a subscription, what I dislike is that you discover that you need to pay after having installed it. The 1 star is about this practice of presenting as free something that is not The free plan includes 1 target language, which you would get for free with Shopify translate and adapt. It still has the advantage to include currencies I guess. But if you need anything more, then it will be 15 dollars/months.
Hi Baguette Magick store admin, We sincerely apologize for any inconvenience this situation may have caused. We would like to clarify that our pricing is clearly displayed on the Shopify App Store, where both a Free plan and a Premium plan are available, allowing merchants to select the option that best suits their needs. Our commitment has always been to maintain transparent and competitive pricing. The Premium plan provides full access to translation, multi-currency, geolocation, and switcher management and customization within a single plan. It is also the best choice for merchants who wish to add and manage multiple languages, ensuring a scalable and seamless multilingual experience without splitting essential features across multiple tiers. Additionally, we offer a 7-day free trial so you can fully evaluate all Premium features before making a decision. During this time, we are happy to provide hands-on support to ensure the app functions exactly as expected for your store. If you are open to it, we would welcome the opportunity to assist you further and ensure Transtore is the right solution for your business. We look forward to your response. Best regards, Chloe Transtore Support Team
Dec. 18, 2025
Estas buscando una apps que te ayude a mostrar tu tienda en varios idiomas de manera rápida y sin errores, esta es tu mejor opción, geolocalización y cambio de moneda. Todo en una sola apps y con un equipo de soporte que esta disponible para ayudarte las 24 h.