Trendsi: Fashion Dropshipping
Dropship, wholesale & sourcing high quality fashion clothing
Rating
4.8
feedback
1,439
chart
#382
All reviews
Review RSS Feed
March 23, 2026
It is a really good app and their agent Charles is awesome!!!
Hello, Thanks so much for your feedback! We’re really glad to hear you’re enjoying the app and that Charles made such a great impression—he’ll definitely appreciate the shoutout. If there’s anything we can do to turn your 3-star experience into a 5-star one, we’d love to hear more. Your input helps us keep improving!
March 21, 2026
Hi, Thank you so much for your amazing review! 🌟 We’re thrilled to hear that our team, especially Anya, was able to answer all your questions and make your experience smooth. Your kind words mean a lot to us, and we can’t wait to continue supporting you on your Trendsi journey!
March 21, 2026
Great product selections. Thank you
Hi, We really appreciate you taking the time to leave this 5-star review! 🙏 It’s fantastic to know that our Customer Service team made a difference. Your feedback motivates us to keep providing the best support and service to our Trendsi community. Thank you for being part of it
March 20, 2026
Des articles incroyables!
Hi, We really appreciate you taking the time to leave this 5-star review! 🙏 It’s fantastic to know that our Customer Service team made a difference. Your feedback motivates us to keep providing the best support and service to our Trendsi community. Thank you for being part of it!
March 19, 2026
Hi, Thank you so much for your amazing review! 🌟 We’re thrilled to hear that our team was able to answer all your questions and make your experience smooth. Your kind words mean a lot to us, and we can’t wait to continue supporting you on your Trendsi journey!
March 18, 2026
Hi, Thanks a ton for your 5-star review! 🌟 It’s awesome to hear that our team was able to help with everything you needed. We’re always here for you, so don’t hesitate to reach out next time—and we can’t wait to see you around Trendsi!
March 17, 2026
Hi, Wow! Thank you for the kind words! 😄 We’re so glad our team could help and that all your questions were answered. We love hearing from our users and can’t wait to see you around Trendsi again soon!
March 16, 2026
Ria was very knowledgeable and helpful. She answered all my questions. Thank you so much!
Hi, Thank you for the glowing review! 💛 Our Customer Service team is so happy to know they could help and make things easy for you. It’s always our goal to provide support that makes a real difference, and your feedback means the world to us.
March 16, 2026
Hi, Thank you so much for your amazing review! 🌟 We’re thrilled to hear that our team, especially Anya, was able to answer all your questions and make your experience smooth. Your kind words mean a lot to us, and we can’t wait to continue supporting you on your Trendsi journey!
March 16, 2026
Very helpful Customer Service Support. Anya is the best helper here. Answered to all my questions. Thank you so much, Anya and see you around the Trendsi. :))
Hi Aloora, Thank you so much for your kind words! 😊 We’re thrilled Anya could help and make your experience a great one. We really appreciate you being part of the Trendsi family—see you around! 💛
March 15, 2026
Harold was very helpful and polite. He fixed the technical problem I was having in under 5 minutes. I am very appreciative!
Hi Clover & Coast, Thank you so much for your wonderful feedback! We're delighted to hear that Harold was able to assist you quickly and resolve the technical issue. We truly appreciate you taking the time to share your experience. Please feel free to reach out if you need any further assistance. 😊
March 15, 2026
Very smooth.
Hi, We really appreciate you taking the time to leave this 5-star review! 🙏 It’s fantastic to know that our Customer Service team made a difference. Your feedback motivates us to keep providing the best support and service to our Trendsi community. Thank you for being part of it!
March 13, 2026
Store
My Store
Using app
6 months
Hi, Thank you so much for your 5-star review! We truly appreciate your support and are glad to hear you had a great experience. Please don’t hesitate to reach out if you ever need any assistance. 😊
March 12, 2026
Hello House of Inarah, Thank you so much for the 5-star review! We truly appreciate your support and are happy to hear you had a great experience. If you ever need anything, please don’t hesitate to reach out. We’re always here to help!
March 11, 2026
Not worth it
Hello BLAKHOM, Thanks for sharing your feedback. We’re really sorry to hear that your experience felt “not worth it” — that’s definitely not the standard we aim for. We’d love the chance to make things right and understand what went wrong. If you’re open to it, please reach out to our support team at [email protected] with more details about your order so we can look into it and help resolve the issue. Your feedback helps us improve, and we truly appreciate you taking the time to share it. We hope we’ll have another opportunity to give you a much better experience next time!
March 11, 2026
I’m updating my review because the seller’s response is simply not true. My order has still not been shipped. I contacted customer support again, and they confirmed that they still do not have any shipping information or tracking available for my order. This is extremely frustrating. I placed my order almost a month ago, well before Chinese New Year. When I started asking why it hadn’t shipped, I was told the warehouse was closed for Chinese New Year. However, they have now been open for over two weeks, and my order is still not shipped. Every day I contact customer support, and every day I hear a new excuse about why the order hasn’t been sent. The only “solution” they offer is to wait, which I have already been doing for weeks. A supervisor even told me on March 2nd that the order would ship on March 8th, but now it’s March 10th and there is still no shipment and no update. The supervisor has also stopped responding completely. To make matters worse, the only compensation they offered was $20 on a wholesale order, which is extremely disappointing considering the inconvenience and the amount of time wasted. Instead of offering something reasonable like express shipping or a proper solution, they expect customers to just keep waiting. I have been placing orders with this company for over 2 years, and unfortunately I keep facing the same issues over and over again. For a company of this size, the customer support and problem resolution are far below acceptable standards. Very frustrating and disappointing experience.
Hello BlakWardrob, Thank you for taking the time to share your feedback, and we sincerely apologize for the frustration and delay you’ve experienced with this order. While your order was placed before the Lunar New Year holiday, the delay occurred because one of the items in your order was not yet available at the warehouse before the holiday closure. As a result, the processing time was extended further due to the Lunar New Year break, during which many of our warehouse and logistics partners temporarily close operations. Even after reopening, there can unfortunately be a backlog of orders that takes some time to clear. We completely understand how disappointing it is to receive different updates while waiting, especially after being given an expected shipping date. That experience is not the level of service we aim to provide, particularly for a long-time customer like you. We truly appreciate your support over the past two years and regret that this situation has caused ongoing frustration. Your feedback has been shared with our team for improvement and follow-through moving forward. We are also pleased to confirm that your pending orders has been shipped from our warehouse. We have reached out to you via email with more details on this. Thank you again for your patience and for bringing this to our attention. We genuinely value your continued business and hope to provide a much smoother experience going forward. Best regards, Trendsi Team
March 10, 2026
Chette, help me a lot to set up my store! she is very kind! :D!
Hello maria carlota da praia, Thank you so much for your kind words! 🤩 It was truly a pleasure for us to help you set up your store. We're really happy Chette could support you through the process. Wishing you lots of success with your shop. If you ever need help again, feel free to reach out anytime!
March 9, 2026
I had issues with my products because they were showing out of stock, and I sent a quick email and booked a meeting in less than 30 minutes with Sherwin Xia. Sherwin Xia's professionalism was evident as he resolved the issue within minutes. I am so delighted to have all my products showing as available in my store.
Hi Demelitesltdstores, Hi! Thank you so much for sharing your experience. 😊 We're thrilled to hear that Sherwin Xia was able to resolve your product availability issue so quickly and professionally. It’s wonderful to know your products are now showing as available in your store, and we’re always here to support you whenever you need assistance. We really appreciate your feedback!
March 9, 2026
Platform is very informative and easy to use.
Hi KawZulu Online, We really appreciate your kind words! So glad you’re happy with your experience. 😄