Trendsi: Fashion Dropshipping
Dropship, wholesale & sourcing high quality fashion clothing
Rating
4.8
feedback
1,452
chart
#284
All reviews
Review RSS Feed
March 3, 2026
They completely shutdown their shipping operation in February They gave a window of 2/12-2/24 of slow shipping but they actually stopped shipping as of 2/1. I have orders that are now over a month old that have no delivery status. This is unacceptable. Their customer service team seems to not care because it is not their problem. This is no way to run a business. You took orders/money from customers with no problems but cannot ship the products. I'm having to cancel orders for my customers and it is tarnishing my brand. I have also received no feedback on orders that are still in a warehouse processing status that are 3-4 weeks old. I'm now receiving chargebacks from my customers. I'm actively looking for new vendors because this is not ok.
Feb. 26, 2026
Feb. 26, 2026
The team does a great job, big callout to Mikah who is always very helpful! I have been a client for about a year, and I can see the company's growth with more products and faster customer service. I would like to see faster shipping times for overseas products as well as the option for expedited shipping.
Feb. 26, 2026
Hey, thanks so much to Chette, she really helped me with a situation I was struggling, she’s sooo kind and nice, I really appreciate that, thank you
Feb. 25, 2026
Excellent products. Super helpful support. Sam was quick, helpful, polite and friendly
Feb. 24, 2026
Thank you so much Sam and Lorie for helping me out throughout the situation where I was stuck.
Feb. 24, 2026
OMG, I wish I would have found them sooner! First off, the items are super friggin' cute! I know my customers would love the items because *I* love the items. Secondly, the support team was quick, helpful, friendly, and effective. (Who knew that was allowed, right??!) For context, I have a soon to be ex-vendor that's the polar opposite, so I really appreciate actually having great vendors to partner with. Basically, so far things have moved very quickly and I'm really optimistic and looking forward to working more with Trendsi. I know I've been very effusive; I promise I'm not a plant. I'm just really excited to be finally getting off the ground with a vendor that doesn't drag you down, you know?
Feb. 21, 2026
Hi, Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience and truly appreciate your support. We’re always here to help whenever you need us
Feb. 19, 2026
I just started my online store and work with Trendsi. They have a large inventory, good quality, and fast service and delivery. Everything is handled efficiently. I'm happy to work with Trendsi. Artiex
Hi Artiex.nl, Thank you for sharing your experience! We’re thrilled to hear that your first experience with Trendsi has been smooth and efficient. It’s great to know that our inventory, quality, and fast service are helping you get your store up and running. We’re excited to continue supporting your online business!
Feb. 19, 2026
I’m genuinely very satisfied with my experience using Trendsi. Their inventory and integration system works smoothly, and when I encountered a syncing issue, it was handled quickly and efficiently. Thanks to their prompt action, my products were back in stock and available on my storefront without any further problems. I would especially like to thank Anya, who provided outstanding customer support throughout the process. She was attentive, clear in her communication, and truly solution-oriented. Her follow-up and dedication made the whole experience stress-free and reassuring. Overall, Trendsi offers a reliable system backed by a professional and caring support team. I highly recommend them to anyone looking for a dependable Shopify partner.
Hi Nameria, Thank you so much for your thoughtful and detailed review. We’re truly grateful for your trust and for taking the time to share your experience with Trendsi. We’re delighted to hear that the inventory and integration system has been running smoothly for you, and that the syncing issue was resolved quickly. We understand how important it is to keep your storefront fully stocked and running without disruption, so it’s wonderful to know our team was able to step in promptly. A special thank you for recognizing Anya’s support. She’ll be thrilled to hear your kind words. Providing clear communication, proactive follow-up, and solution-oriented service is exactly what we strive for, and we’re so glad she made the process stress-free for you. Your recommendation truly means a lot to us. We look forward to continuing to support your success and being a dependable partner for your Shopify business.
Feb. 19, 2026
As a business owner, I find it extremely unprofessional that operations completely stopped due to a holiday without any backup team in place. When you run a fulfillment partnership that other businesses depend on, you cannot simply “pause” processing and expect partners to absorb the losses. Orders were placed within the stated processing window, yet nothing was handled before the break — and no proactive communication was provided. Not having a replacement team or contingency plan during a known holiday period shows a lack of operational responsibility. Businesses that rely on your service are actively spending money on ads and serving customers. Delays like this cause real financial damage. Holidays are predictable. Proper staffing and workflow planning are part of running a serious operation. I strongly suggest improvements in continuity planning, accountability, and proactive communication with partners Mikah says: Please rest assured that we will resume processing your order as soon as operations return to normal. We sincerely appreciate your patience and understanding. says: That's unprofessional. when someone goes to vacation, things should not be stopped another team should take over says: very bad answer to a partner who trust the partnership says: so this product never been processed!!! That;s crazy Mikah Mikah says: We truly understand your frustration and sincerely apologize for the inconvenience this delay has caused. The Lunar New Year is a major holiday in our overseas regions, and unfortunately, many suppliers and couriers close during this period, which impacts order processing. says: I don't care about Lunar or Christmas . this business not joke! says: when the order will be sent then? Mikah Mikah says: Processing will resume as soon as operations are back to normal after the holiday, and your order will be shipped as soon as possible. We sincerely appreciate your understanding during this period. says: Like when? I can't tell my client all this Dramma Mikah Mikah says: We can't provide the exact time and date of shipment yet as this order will still be processed on February 23. says: As our team went on holiday starting February 12, but this order placed on the 8 so u lazy team has time to ship it. i'll just write this in review so other business owners know this fact says: so unrisponsible. can u let you manager call me? i need to change you guys. u causing me a lost Mikah Mikah says: We understand how frustrating this has been. Just to reiterate, the order was placed on the 8th and we have a processing time of 3-4 business days before shipping the order which includes waiting for stocks to arrive from the suppliers. Unfortunately, due to the holiday, many suppliers closed earlier than expected. Mikah says: I can escalate your case to one of our supervisors, and they will get back to you via email. says: Thank u. I loose money in ads not to hear someone is in stupid vacation. I don't take vacation my self Mikah Mikah says: Thank you for sharing your concerns. We truly understand how this delay has impacted your business, and we sincerely apologize for the inconvenience. Mikah says: Do you need help with anything else? says: sorry doesn't bring MONEY. NOT YOUR FAULT says: tHANK YOU
Hi Selvanelle, Thank you for taking the time to share this detailed feedback. I sincerely appreciate you being direct about your experience. You’re absolutely right — when businesses rely on us for fulfillment, operational continuity and proactive communication are not optional. We understand that pauses in processing impact advertising spend, customer relationships, and overall revenue. That responsibility is something we take seriously. While holidays are scheduled, the way this was handled did not meet the standard we aim to provide to our partners. In particular, the lack of proactive communication and contingency planning is feedback we are taking to heart. We are currently reviewing our holiday coverage protocols, backup staffing plans, and partner notification systems to ensure this does not happen again. I would truly value the opportunity to make this right. If you’re open to it, I’d appreciate learning more about the specific impact this had on your business so we can both address your immediate concerns and implement improvements that directly support partners like you. Our goal is long-term partnership, and that means earning a 5-star experience — not expecting it. What would have needed to happen differently for this to feel like a 5-star experience for you? Thank you again for holding us accountable. We are committed to improving.
Feb. 19, 2026
I received assistance from Mikah in Trendsi's support team, and I was very pleased with her explanations; she was practical and objective. I give her 5 stars.
Hi, Thank you so much for your 5-star review! We’re delighted to hear that Mikah provided clear, practical, and objective support. We’ll be sure to share your kind words with her — she’ll truly appreciate it. We’re always here whenever you need assistance!
Feb. 18, 2026
Harold was a huge help and true partner. Would 100% recommend using Trendsi and their team.
Hi, Thank you for taking the time to share your experience. We’re happy to hear that Harold was able to provide the support and guidance you needed as you’re getting started. We truly appreciate your feedback and look forward to continuing to assist you.
Feb. 18, 2026
Harold was very helpful with my many questions, I'm new to Trendsi and had alot of questions, which Harold was very patient and attentive. Thank You again Harold.
Hi Avea Collection, Thank you so much for your thoughtful feedback! We’re so glad to hear that Harold was patient and attentive while answering your questions. Starting something new can come with a lot of uncertainty, and we’re always here to support you every step of the way. We’ll be sure to share your kind words with Harold!
Feb. 18, 2026
Sam was absolutely incredible in helping me set up the shipping. Everything was showing as out of stock, and without her expertise and support, I wouldn’t be able to make any sales. Truly a lifesaver!
Hi Styled Again Ltd, Thank you so much for your wonderful feedback! We’re thrilled to hear that Sam was able to help you get everything sorted with your shipping setup. She truly cares about making sure our partners can keep their businesses running smoothly. We’ll be sure to share your kind words with her — she’ll be so happy to hear this! We’re always here if you need anything.
Feb. 18, 2026
Customer service is great!
Hi, Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with our customer service. Supporting you is always our top priority, and we truly appreciate your kind words.
Feb. 17, 2026
doing good with Trendsi so far. smooth process. Special thanks to Anya for her quick and helpful support.
Hi, Thank you so much for your kind words! We’re thrilled to hear that your experience with Trendsi has been smooth so far. I’ll be sure to pass along your special thanks to Anya — she’ll be happy to hear this! We look forward to continuing to support your success.