Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
1,384
chart
#364
All reviews
Review RSS Feed
Dec. 29, 2025
I am new to using the app, but I am extremely happy with the fast response from their customer service
Dec. 28, 2025
Trendsi has been a reliable partner for my business. Even when issues come up, their support team handles them professionally and sees things through to resolution. I especially want to highlight Chette, Harold, Anya etc, who were patient, responsive, and clear throughout the entire process. The follow-up and communication made a real difference. I appreciate the accountability and customer-focused approach. I’ll continue working with Trendsi and recommend them to other sellers looking for dependable support
Dec. 23, 2025
Dec. 17, 2025
Mikah was great as addressing my issues very quickly and professionally, she was very knowledgeable and pleasant to work with. Thank you Mikah!!
Dec. 17, 2025
thank you guys for your unlimited assistance thank you HAROLD for your amazing support
Dec. 17, 2025
Anya my support specialist fixed all my bugs that I spent hours with AI trying to fix. She was responsive,helpful and on top of things. Thank you so much for your help Anya
Dec. 11, 2025
hi, Thank you for the amazing 5-star review! We’re thrilled to hear that you had a great experience. Your support truly means a lot to us, and we can’t wait to welcome you back again soon.
Dec. 8, 2025
I have a Trendsi account and have installed the Trendsi app on my Shopify store. A customer recently ordered a pair of pants in size Medium from my store, but when I checked the product on Trendsi, there was no Medium stock available and only 2 units left in size Small. On my Shopify site, however, the same pants still show more than 50 units available across sizes S, M, and L. Because of this discrepancy, I now need to refund the customer and explain that the item is actually out of stock. After further checking, I discovered that for more than half of the products imported from Trendsi, the available variations, colors, and sizes in Shopify do not match what is shown for the same items on Trendsi. This indicates that the Trendsi app is not syncing inventory and variants with my Shopify store in real time. Please explain why this syncing issue is occurring and provide a solution so that my Shopify inventory always matches Trendsi and this situation does not happen again.
Hi Centprime, Thank you so much for reaching out and for taking the time to explain your experience in detail. We sincerely understand how frustrating and disruptive this situation is—especially when it directly affects your customer and requires you to issue a refund. We know how important accurate, real-time inventory syncing is for running your store smoothly, and we’re truly sorry for the inconvenience this has caused. We completely understand your concern regarding the discrepancy between the inventory shown in your Shopify store and the availability reflected in Trendsi. This is not the experience we want you to have, and we recognize how situations like this can impact customer trust and your business operations. We’d like to investigate this issue further to identify why the inventory and variant syncing is not updating as expected and work toward a reliable solution to prevent this from happening again. Our team can review your account settings, sync configurations, and recent inventory updates to pinpoint the root cause. To help us move forward as quickly as possible, could you please let us know: When you first noticed the inventory mismatch Whether you’ve made any recent changes to sync settings or re-imported products If the affected products were imported individually or via bulk import Most importantly, we’d love to know what would make this a 5-star experience for you. Whether that’s clearer inventory syncing, proactive alerts, or hands-on assistance to ensure everything is aligned, your feedback will help us better support you. Thank you again for bringing this to our attention. We truly value your partnership and are committed to resolving this for you.
Dec. 7, 2025
Harold is the best - processing time, and deliver times can be a challenge during the holiday season, he made it so simple i was able to answer client questions in real time, THANK YOU HAROLD!
Hi, Thank you so much for the kind words! We’re glad Harold was able to support you during the busy holiday season and help make things easier. We truly appreciate you taking the time to share this feedback.
Dec. 7, 2025
Harold is the best
Hi, We greatly appreciate your 5-star rating and kind feedback. Providing a positive and seamless experience for our customers is always our top priority. Thank you for choosing us, and please don’t hesitate to reach out if we can assist you again.
Dec. 7, 2025
Hi, Thank you for your 5-star review. We sincerely appreciate your feedback and are pleased to know that your experience met your expectations. Your support means a great deal to our team, and we look forward to serving you again in the future.
Dec. 4, 2025
nice
Hi, Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a positive experience. Feedback like yours motivates our team to continue delivering great service.
Dec. 3, 2025
Hi Bliss & Beyond, Thank you for the 5-star rating! We appreciate your feedback and are happy to know you’re satisfied with your experience. Please don’t hesitate to reach out if you need further assistance.
Dec. 1, 2025
Hi Shop Viva Bene, Thank you for the 5-star rating! We appreciate your feedback and are happy to know you’re satisfied with your experience. Please don’t hesitate to reach out if you need further assistance.
Dec. 1, 2025
The service is very fast through their live chat. Always that I contact them I got my questions answered.
Hi Sparks, Thank you so much for your wonderful feedback! We’re glad to hear that our live chat team has been consistently fast and helpful whenever you reach out. Providing quick, reliable support is something we truly strive for, and it’s great to know it’s making a positive difference for you. If you ever have more questions or need assistance again, we’re always here to help!
Nov. 28, 2025
Shoutout to Anya for her quick response. LOVE the support I get from the team.
Hi Hinoki, Thank you so much for your kind words! We’re thrilled to hear that Anya was able to assist you quickly. It means a lot to know that you love the support you receive from our team. We’ll be sure to share your shoutout with Anya — it will make her day! If you ever need anything else, we’re always here to help. 💛