Trendsi: Fashion Dropshipping
Dropship, wholesale & sourcing high quality fashion clothing
Rating
4.9
feedback
1,457
chart
#269
All reviews
Review RSS Feed
Jan. 21, 2026
Harold from Trendsi support was very helpful and patient. He guided me through setting up shipping rates, answered all my questions, and even shared a helpful link for reference. I really appreciated his support and clear guidance!
Jan. 20, 2026
Jan. 19, 2026
great customer service, ease of use and great collection of products with every range and big shoutout to Anya who helped me in setting my store in a very short time with clear instructions!
Jan. 17, 2026
Amazing, easy to use app, a big thank you to Chette for helping me resolve an issue! 5 stars well deserved.
Jan. 16, 2026
Trendsi has been great for my Shopify store. The product importing process is smooth and the app is easy to use. I had an issue where products were showing as sold out even though inventory was available, and Anya from support helped me fix it quickly by guiding me through the correct shipping and inventory settings. Very helpful, clear, and professional support. Highly recommended.
Jan. 16, 2026
I had some difficulties with getting my store set up, but Anya was an AMAZING help! she not only helped fix the issue but also caught an error i had made on my shopify store. I am truly grateful to have access to Trendsi which makes my life as a business owner so much easier!
Jan. 16, 2026
I love the Trendsi customer support team. Anya was incredible helpful in helping me work through a technical workflow issue. I'm very happy with the service I've received since joining.
Jan. 14, 2026
Store
My Store
Using app
1 day
Hi, Thank you for taking the time to leave a 5-star review. We’re pleased to hear you were satisfied and appreciate your business.
Jan. 12, 2026
Hi Pause Vault, Thank you for your 5-star review. We truly appreciate your support and are glad you had a positive experience.
Jan. 11, 2026
Super makkelijk in gebruik, de producten zijn van hele goede kwaliteit!
Hi avirey.nl, Thank you very much for your positive feedback. We’re glad to hear that the products are easy to use and of high quality.
Jan. 10, 2026
I had trouble with editing a product description and Harold helped me figure it out with great patience! Thanks Harold!
Hi Upland South Boutique, Thank you for your kind feedback. We’re glad to hear that Harold was able to assist you and provide a positive experience. We truly appreciate your support.
Jan. 10, 2026
I am writing this review after paying for the service and spending multiple days attempting to make it usable in a real business environment. The core problem is not learning curve, configuration, or user error. The core problem is that the platform is technically and operationally unprepared for the workflows it actively markets. Basic processes fail silently, critical limitations are not clearly disclosed, and the system forces users into manual workarounds that consume disproportionate time and labor. In practice, this means lost working days, disrupted planning, and wasted human resources. What should be a routine operational setup turns into damage control. For a paid service, this is unacceptable. The support experience reinforces this conclusion. Instead of technical problem-solving, the interaction is dominated by repetitive, surface-level questions and generic apologies. There is no visible technical ownership, no effective escalation, and no sense that the people responding have the authority or competence to resolve real issues. Repeatedly saying “we are sorry” does not compensate for lost time, broken workflows, or failed execution. I want to be clear: I am not requesting a refund. The issue here is not money. The real cost is time already lost and operational momentum already damaged. That cost cannot be recovered retroactively. From a professional standpoint, this creates a strong impression of a company that charges for a service it is not technically equipped to support at scale. The gap between marketing claims and real-world performance is significant, and it is the customer who pays that gap with time and labor. This review reflects my honest experience as a paying user. Any negative perception resulting from this review is not emotional or exaggerated it is a direct consequence of how the product and support actually perform in practice.
Using app
5 days
Total reviews
1
Average rating
1.0
Hi Hot Best Offers – Online Deals & Smart Shopping | OOX, Thank you for taking the time to share such detailed and candid feedback. We sincerely regret the time and operational disruption you experienced while attempting to use our platform. Your comments regarding workflow readiness, undisclosed limitations, and the gap between expected and actual functionality are taken very seriously. We understand that for a paid service, reliability and clarity are critical, and falling short in these areas can result in real business impact. We also acknowledge your feedback about the support experience. Effective technical ownership and meaningful problem resolution are essential, and we recognize that this was not your experience. Your observations have been escalated internally and will be reviewed with our product and support leadership teams to identify where processes, communication, and escalation paths must improve. We appreciate you clarifying that your concern is not about cost, but about lost time and momentum. That perspective is important, and your feedback will be used to help address the operational gaps you’ve described. Thank you again for sharing your experience in such a professional and constructive manner. We value honest feedback like this, as it helps us identify areas that require immediate attention and improvement. One of our team members contacted you to assist you further.
Jan. 9, 2026
Trendsi has been a great partner for my store. The platform is easy to use, product quality is solid, and fulfillment has been smooth. Special shoutout to Ria for her excellent support—she’s been responsive, helpful, and truly goes the extra mile. Highly recommend Trendsi!
Hi Lumière, Thank you for your wonderful feedback and recommendation. We’re delighted to hear that you’ve had a great experience with our platform, product quality, and fulfillment services. We’ll be sure to share your kind words with Ria—she’ll truly appreciate it. Thank you for choosing Trendsi and for your continued support.
Jan. 8, 2026
Hi, Thank you for the 5-star review! We’re glad we could assist and that everything went well. Please feel free to reach out anytime—we’re always happy to help.
Jan. 8, 2026
I Couldn't fix the shipping issue on my own, got in contact with Harold and he was amazing and helped me fairly quickly. He explained the problem and helped me resolve the issue. Thank you!
hi aleenswardrobe, Thank you so much for your kind feedback! We’re glad to hear that Harold was able to assist you quickly and clearly with the shipping issue. We’ll be sure to share your appreciation with him. Thank you for your support!