Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
1,393
chart
#220
All reviews
Aug. 3, 2025
Customer support is very helpful. I spoke to Harold on two occasions who was super helpful. Definitely went above and beyond to resolve my issue. Overall I feel reassured that support is available on hand when needed. I also love the clothing products on Trendsi. The range is wide and trendy/ fashionable.
Hi Trinity Finds, Thank you so much for your wonderful feedback! We’re thrilled to hear that Harold was able to assist you and go above and beyond—that’s exactly the level of support we aim to provide. We’ll be sure to pass along your kind words to him! We’re also so glad you’re loving the clothing selection on Trendsi. We work hard to curate a wide and trendy range, so it’s great to hear it’s resonating with you. Thanks again for your support—we’re here whenever you need us!
Aug. 3, 2025
Aug. 2, 2025
I'm still new to the app but adding things to my store has been very easy. Assuming this keeps up - you guys have a new fan!
Aug. 2, 2025
Hi FABIA MASERATI SHOP, Yay! Thank you for the 5 stars! We're so happy you loved your experience. It means a lot to us—hope to see you again soon!
July 31, 2025
Ria made the process getting my account approved seamless. she was very helpful! highly reccomend the company!
July 31, 2025
Ria helped me so much figuring out how to navigate the return policy for drop shipping with my online business. This process can be overwhelming and information can be hard to find. Being able to message chat support and get someone kind and helpful like Ria makes this process so much better!
Hi Bella Bruna, Thank you so much for your kind words! We’re thrilled to hear that Ria was able to assist you and make things easier during what can definitely be a complicated process. We know how overwhelming it can feel at times, especially with drop shipping, so it means a lot to know our support made a difference. We’ll be sure to pass your feedback along to Ria — it will absolutely make her day! If you ever need help again, don’t hesitate to reach out. We're always here for you.
July 30, 2025
I had a few quqestions regarding some products here on Trendsi for my store, and Ria was able to answer my questions quick and efficiently! This app integrates perfectly with my shopify store and I couldn't be happier!
July 30, 2025
Hi Small Town Gifts & Homestead Co., Thank you so much for your fantastic review! We’re thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon!
July 29, 2025
Aug. 7, 2025
It would be unfair to call it bad. Because it's a very bad app. It's really painful to experience this on my first order. In total, it was 7 working days. Not the total number of days, but a whopping 7 working days. Still my order hasn't even been shipped. Reason; The product I ordered comes from China. And it can't pass Trendsi's quality control stage. Trendsi, they orders a new product from China. At the moment, it is waiting for the product to come from China. It didn't seem convincing to me at all. I preferred it because it is the app with the highest rating on the Shopify store. But it is very sad to experience that it is not so in my first order. The idea of finding a new app is very frustrating as I have uploaded Trendsi products to my entire store. Because the loss of time, loss of customers, loss of effort puts it in a worse situation than starting from scratch. They don't have any products in stock. It comes from China on order. For this reason, you should specify the delivery date to your customers as at least 3 weeks. Otherwise, it is possible to encounter a lot of cancellations and refunds. Very sad. Trendsi, you let me down. (I'm sharing additional information because I can't write new comments. Although 3 weeks have passed, the product has not yet been shipped. I'm looking forward to it. I'm waiting because I'm curious. I'm waiting because I'm curious about how many months the product will be delivered.) I'm updating my comment. Today is August 7, 2025. The order, placed on July 18, has still not been delivered. Another order has been 2 weeks and still my order has not been delivered. And my client spoke very badly to me for this reason. And although I am currently requesting cancellation and refund, they do not accept it. If you work with TRENDSI, you have to risk your brand being disgraced. Working with such a lousy company will cause you disgrace. Think about it well. Your orders will not arrive and you will not receive a refund.
Hi İdil Silk, Thank you for sharing your honest feedback. I completely understand how frustrating this experience has been, especially on your very first order. Waiting for an extended period without clear updates can be very disappointing, and I’m truly sorry for the inconvenience this has caused you. We strive to provide reliable service and clear communication, and I apologize that we fell short in this instance. Your concerns about shipping times and product availability are very valid, and we appreciate you bringing them to our attention. We want to make things right and improve your experience moving forward. Could you please let us know what specific support or changes would help turn this experience into a 5-star one for you? Your input is invaluable as we work to serve you better. Thank you again for your patience and honesty. We hope to regain your trust and make your future orders seamless.
July 28, 2025
Amazing customer service and Sam was knowledgeable and pleasant to work with.
Hi Twosistersonlineboutique.com, Thank you so much for your kind words! We’re delighted to hear that Sam provided you with excellent service. We appreciate your feedback and look forward to assisting you again in the future!
July 27, 2025
Hi Shoppers Galore, Thank you so much for your fantastic review! We’re thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon!
July 27, 2025
Awesome, enjoying all the products and customer experience, can't wait for start selling.
July 26, 2025
Trendsi has been a game-changer for my store! , and easy integration with Shopify make it incredibly convenient. Huge shoutout to Raymart and Lorie for their amazing support — super responsive and helpful every step of the way. Highly recommend if you're looking to scale your fashion store effortlessly!
Hi Bodyvo, Thank you so much for the wonderful feedback! We're thrilled to hear that Trendsi and our team, especially Raymart and Lorie, have been such great support for your store. We’re here to help you scale and succeed every step of the way! If you ever need anything, just let us know. 😊