All reviews

Rating Breakdown

  • 5
    94% (1,344 ratings)
  • 4
    3% (46 ratings)
  • 3
    0% (5 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (29 ratings)

Reviews with Text

  • 88% (1,267)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 9, 2025

Amazing! I needed some guidance on my Shopify store, I do Dropshipping with Trendsi and Miss Anya was so helpful! She not just patiently walked me step through my issue step by step but she truly made my day. Thank you, Anya, from Trendsi for your amazing customer service!!!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Charming Southern Soul Boutique, Thank you so much for your kind words! We're absolutely thrilled to hear that Miss Anya was able to provide the support you needed and made such a positive impact on your day. Our team is dedicated to helping our sellers succeed, and it means a lot to know that Anya’s guidance and patience made a difference for you. We'll be sure to pass along your wonderful feedback to her! If you ever need anything else as you grow your Shopify store with Trendsi, we're always here to help.

5 / 5 Share

Oct. 9, 2025

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

easy to work

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

I recently had an issue adding products from the Trendsi store to my Shopify store. After reaching out for support, the team, especially Ria, was incredibly helpful! She guided me step by step until the issue was fully resolved, with clear and easy to understand emails. Excellent support and outstanding service, thank you, Ria and the Trendsi team!

Store

GEODI

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Lorie from Trendsi walked me right thru issue, Setting up shipping, resolved my issue Fast

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

customer service has been amazing help. Rita was wonderful! love the clothes also!!

Using app

About 2 months

Total reviews

17

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

I recently reached out to Trndsi customer support for assistance and was fortunate to be helped by Chette. I am truly impressed with the level of service I received. Chette showed remarkable patience while listening to my concerns and took the time to fully understand my issue before providing solutions. What stood out the most was the professionalism and technical knowledge displayed throughout the process. Every question I had was answered clearly, and the guidance I received made the resolution simple and stress-free. It’s rare to come across support that is both compassionate and technically skilled, but Chette delivered both. I left the interaction feeling valued as a customer and confident in the support team’s ability to handle any issue. Thank you, Trndsi, for such excellent service and for having dedicated support representatives like Chette.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

I would like to thank Harold for helping guide me through the set up of Trendsi. Very knowledgeable and friendly. Thank you again Harold!!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

Using app

2 minutes

Total reviews

17

Average rating

4.8

5 / 5 Share

Nov. 21, 2025

Hi, I’m just starting out with dropshipping, and Trendsi’s customer service has already made such a big difference for me. Sam was absolutely wonderful — friendly, professional, and very patient with all my beginner questions. He responded quickly, explained things clearly, and made the whole process so much easier than I expected. It can feel overwhelming when you’re new, but Sam’s support gave me confidence to move forward. I really appreciate the fast and helpful service, and I’m glad I chose Trendsi to get started! Another good experience-11.21.25 I want to give a huge shout-out to Reymant. She was absolutely wonderful and so patient with me. She answered every question clearly and didn’t rush me, even when I was confused and overwhelmed. Her kindness really stood out, and she helped me feel confident about using Trendsi again. Support like hers makes a big difference. Thank you, Reymant, for being so helpful and so kind!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

I had a big issue with my inventory not syncing correctly and was really worried about my store. That’s when I got help from Raymart from the Trendsi support team. He carefully checked everything, guided me step by step, and even took the time to investigate directly in my store. Thanks to Raymart’s help, my products are now syncing perfectly and the stock is showing correctly again. He was patient, clear in communication, and super quick to solve the issue. Also a quick shoutout to Anya for being supportive along the way. Honestly, I couldn’t be happier with the support I received. Trendsi is a great app for dropshipping, but the real value is in their amazing support team – especially Raymart.

Store

Veloro

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

I commend Trendsi for having the most helpful customer support team. Ria got right to the issue and corrected it. Thanks Ria!

Store

EVOKE

Using app

About 1 month

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 1, 2025

I am new to using this supplier for my dropshipping clothing store, but I have to say Sam in customer service was great. She answered all my questions and gave me great tips. When I asked about the Pro she didn't push it, she said I needed to start with the free version first. Most companies these days are trying to get you to buy stuff you don't need or aren't ready for yet.

Using app

14 days

Total reviews

1

Average rating

4.0

1 / 5 Share

Sept. 30, 2025

It feels like they pay for good reviews. I sell handmade jewelry and I was very tired of making everything myself so I figured I'd give this a shot. Their products are ordered from AliExpress I know because I purchased jewelry making supplies from there some of their jewelry pieces I was able to find on AliExpress for a fraction of the cost. To make matters worse I put in an order for 7 items the order was stuck on "processing" for 11 days and now I have a tracking number that says the package hasn't been received yet. This is an oversea shipment so I'm sure it's another 10 days or so before it arrives. Thank God these were samples for me because if they were for an actual customer I would have had to refund them and I would look bad. Also don't put your money in the wallet they have because if you change your mind there is no getting your money back. You have to use it on samples or you forfeit your money. Find their products on AliExpress and order it from there at least it arrives on time. I would rather go back to hurting my hands making jewelry than do this.

Using app

5 months

Total reviews

5

Average rating

4.2

Developer Reply

HI Extrinsic Beauty, Thank you for taking the time to leave this detailed review. I’m truly sorry to hear about your experience—it’s clear that it didn’t meet your expectations, and I completely understand how frustrating that must have been, especially when you were looking for a reliable solution during a busy time. Your concerns about shipping delays, product sourcing, and the wallet refund policy are absolutely valid, and I appreciate you bringing them to my attention. I never want any customer to feel misled or unsupported. While I do work with suppliers to help scale certain parts of the business, my goal has always been to balance quality, transparency, and affordability—and it’s clear we fell short in your case. I would love the opportunity to make this right. If you're open to it, please reach out to me directly so we can either resolve the order issue, offer compensation, or find another way to turn this experience into something more positive. Your feedback truly helps us grow, and I’d be grateful for the chance to improve things and hopefully earn your trust again—maybe even turn this into a 5-star experience in the future. Thank you again for your honesty. Chette Trendsi Customer Support trendsi.com | Your One-Stop Shop Supply Chain Solution

4 / 5 Share

March 25, 2026

Excellent and efficient

Using app

6 months

Total reviews

4

Average rating

4.8

Developer Reply

HI Divine Inspirings, Thank you so much for your order and for leaving a review. We really appreciate your support and your honesty! We always aim to deliver a 5-star experience, so if there was anything that didn’t quite meet your expectations, we’d love to hear more so we can make it right. Your feedback truly helps us grow. Please feel free to reach out anytime—we’d love the opportunity to improve and hopefully earn that 5th star!

5 / 5 Share

Sept. 30, 2025

Store

Aurexus

Using app

20 minutes

Total reviews

1

Average rating

5.0

3 / 5 Share

Sept. 28, 2025

Using app

About 2 years

Total reviews

2

Average rating

4.0

Developer Reply

Hi Encouraging The Truth Organization, Thank you so much for your order and for leaving a review. We really appreciate your support and your honesty! We always aim to deliver a 5-star experience, so if there was anything that didn’t quite meet your expectations, we’d love to hear more so we can make it right. Your feedback truly helps us grow. Please feel free to reach out anytime—we’d love the opportunity to improve and hopefully earn that 5th star!

5 / 5 Share

Sept. 28, 2025

excellente application avec énormément de produits intéressant

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hi Legeekshop, Thank you so much for your positive review! We're thrilled that you're enjoying the app and the wide variety of products. Don’t hesitate to come back and explore even more new items. 😊