Trendsi: Fashion Dropshipping

Hi Demelitesltdstores, Hi! Thank you so much for sharing your experience. 😊 We're thrilled to hear that Sherwin Xia was able to resolve your product availability issue so quickly and professionally. It’s wonderful to know your products are now showing as available in your store, and we’re always here to support you whenever you need assistance. We really appreciate your feedback!

Hi KawZulu Online, We really appreciate your kind words! So glad you’re happy with your experience. 😄

Hi REBDOLLS, Hi! Thank you for sharing your experience. 😊 We're thrilled to hear that Harold was able to solve your technical issue quickly and efficiently. It’s great to know your first experience is going so smoothly, and we’re always here if you need any assistance along the way. Welcome aboard, and we look forward to supporting you!

Hello Ms. Clarke, Thank you for bringing this to our attention, and we’re sorry for the frustration you’ve experienced. Our chatbot is currently set up to request your Trendsi account details and order number before routing you to a live agent. This is why it asks for an order number before responding. We understand that, as a seller, you may have questions that don’t require one—and this shouldn’t prevent you from getting support. As an alternative, you may send us an email at [email protected] for further assistance. We’re happy to help 24/7. We truly appreciate your feedback.

Hi COOLANDBAG, Thank you so much for your kind feedback. 😊 We're thrilled to hear that Mikah was able to help and that the synchronization process was smooth and seamless. We hope your customers love the products as much as you do! If you need any assistance or tips along the way, please don’t hesitate to reach out — we’re always here to help.

Hi Foot Fetish-The Brand, Hi! Thank you so much for your kind words — we’re thrilled to hear that Anya and our 24/7 customer service have been so helpful! 😊 We really value your feedback and would love to know: is there anything we could do to make your experience a full 5-star one? Your input helps us keep improving and providing the best service possible.

Hello Beach Groove Swimwear We’re truly sorry for the frustration and disruption this has caused you and your business. You’re absolutely right to expect clear communication and reliable fulfillment, and we understand how delays like this can impact your customers and your brand. In February, our team from the overseas warehouse celebrated Lunar New Year. While we initially communicated a holiday window of February 12–24, order processing was affected earlier than anticipated. Orders placed in early February still needed to undergo our quality inspections, and due to high order volume, shipping was delayed more than expected. That said, orders were never intentionally ignored or abandoned, and we sincerely apologize for the delays being longer than anticipated. Although our warehouse officially ended its Holiday on February 24, our fulfillment team has been actively preparing orders, including yours. Orders are being processed in the sequence they were received during the holiday period. We would greatly appreciate the opportunity to review the specific orders you’re referring to and provide clear updates or solutions where possible. We will reach out to you via email, or you can also reach out to us directly at [email protected] with your order numbers so we can escalate the matter with our fulfillment team. Thank you for bringing this to our attention. We are actively working to stabilize operations and improve communication to ensure situations like this do not occur in the future. We truly appreciate your continued patience.

Hi MAXANDY, Thank you for the 5-star rating! We truly appreciate your support and are always here if you need anything. 😊

Hi brightdaystar.com, Thank you so much! We're thrilled to hear that you had an amazing experience. 😊 We really appreciate your support!

Hi, Thank you so much for the 5-star review! ⭐ We truly appreciate your support and are glad you had a great experience. If you ever need any assistance, we’re always here to help. 😊