All reviews

Rating Breakdown

  • 5
    95% (3,458 ratings)
  • 4
    3% (122 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (15 ratings)
  • 1
    1% (35 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 27, 2024

Trendsi is very user friendly and easy to use for beginners like me! I had trouble with the shipping when I was doing a test order on my site. The customer support responded in a timely manner. Anya helped me with my problems. She was very patient and nice. In the end, I was able to do a test order with the shipping rates! Thank you, Anya! This gives me an optimistic feeling about my brand and having Trendsi as my supplier!

Store

Mad Fab

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Mad Fab, Wow, thank you so much for your fantastic feedback! 🎉 We’re thrilled to hear that you found Trendsi user-friendly and that Anya was able to assist you effectively. It’s great to know that our platform and support team made your experience smooth and positive! Anya will be so happy to hear your kind words. 🙌 We’re delighted that you could complete your test order successfully and that this has boosted your optimism about your brand. Your satisfaction and confidence in Trendsi mean the world to us! Thank you for sharing your experience, and we look forward to continuing to support you on this exciting journey! 🚀

5 / 5 Share

Aug. 26, 2024

Anya was very knowledgeable and able to assist via the chat with fixing the shipping and “sold out” issues I was having. Thank you for your help!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gridiron Boutique, Thank you for your wonderful feedback! 🎉 We’re thrilled to hear that Anya’s expertise made a difference and that she was able to resolve your shipping and “sold out” issues through chat. It’s great to know her assistance was spot-on. If you need any more help or have further questions, don’t hesitate to reach out. We’re here to ensure everything runs smoothly for you!

5 / 5 Share

Aug. 26, 2024

I reached out with a question regarding products I have already added to my Shopify store and was concerned that fixing my issue was going to be a hassle. Dave was able to provide me with a quick answer that was MUCH easier that I was thinking it would be. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dear Autumn, Thank you for sharing your experience! 🌟 We’re so glad to hear that Dave made resolving your issue easier than you expected. It’s fantastic to know that he provided a quick and effective solution to your concern about your Shopify store. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re always here to help and make things as smooth as possible for you!

5 / 5 Share

Aug. 26, 2024

Chette and Trendi are always helpful when I have questions about orders, returns, or anything! Thanks for the help and for always being kind.

Using app

8 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi Velvet Noire Boutique, Thank you so much for your awesome feedback! 🌟 We’re absolutely thrilled to hear that Chette and Trendi have been so helpful with your questions about orders, returns, and more. It’s fantastic to know that their kindness and support have made a difference for you. We’re always here to help and make sure you have the best experience possible. Thanks for the shoutout, and don’t hesitate to reach out if you need anything else!

5 / 5 Share

Aug. 24, 2024

Harold from Trendsi provided excellent assistance with an order update. He communicated clearly and effectively throughout the entire process, ensuring that both my customer and I were satisfied every step of the way. Thanks to his prompt and professional support, my customer is happy and satisfied, and I am as well. I appreciate Harold's dedication to great customer service.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Just Be 72, Wow, thank you for the fantastic feedback! 🌟 We’re thrilled to hear that Harold provided such excellent assistance with your order update. It’s awesome to know that his clear and effective communication made the entire process smooth and satisfying for both you and your customer. We’re so proud of Harold’s dedication to top-notch customer service, and we’ll be sure to pass along your kind words. Thanks for sharing your great experience with us—if you need anything else, we’re here and ready to help!

1 / 5 Share

Sept. 17, 2024

Trendsi looks to be a nice supplier, and I had built my online store with its products, around 700 products configured. I have configured two campaigns on Meta Ads, and when I finally made a sale, the payment to actually buy Trendsi products failed. After 7 days chasing their support, one of the support supervisors, named Mia e-mailed me saying that my personal card was being rejected because it has a high-risk. Instead of solving the issue, she just told me to use a different card instead. How can I use a different card if this card is NOT high-risk, it's my own personal card, used to pay Shopify, used to pay the Meta Ads and used during all my trips without ANY issues. I am very bad as I've spent so many times configuring these products, wasted a lot of money with Ads, and now they just say I am not trustful enough. This is just unacceptable. This is my order details L20240910000130892, waiting to be paid since September 10 (today is September 17).

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ana, our sincere apologies for any inconvenience. This is never the experience we want you to have and we appreciate the feedback. We want to assure you that we are fully committed to making continuous improvements to ensure customer satisfaction. Your account and personal information security is our top most priority and protecting your account is something we take very seriously. We are currently working on your case with the concerned Team to make sure that this issue will be resolved efficiently. Should you need any assistance, feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] Thank you for being the best part of Trendsi!  🧡 - Abby

5 / 5 Share

Aug. 24, 2024

I have been very impressed with the clothing and service from Trendsi and will continue to use them for all of my Boutique needs.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Boutique Bliss, Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that you’re impressed with both our clothing and service. It’s fantastic to know that you’ll be relying on us for all your boutique needs. We’re excited to continue supporting you and providing the best experience possible. If you ever need anything or have any questions, we’re always here for you!

5 / 5 Share

Aug. 24, 2024

easy to import product and very good support

Using app

18 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi Snap Seasons, Thank you for your feedback! 🎉 We’re thrilled to hear that you found importing products easy and that our support team has been very helpful. It’s fantastic to know that everything is running smoothly for you. If you need any more assistance or have questions in the future, don’t hesitate to reach out. We’re here to help and make your experience as seamless as possible!

5 / 5 Share

Aug. 23, 2024

Store

HJG

Using app

23 minutes

Total reviews

9

Average rating

4.4

Developer Reply

Hi HJG, Woohoo! 🎉 Thank you so much for the 5 stars! We’re over the moon to hear you had a fantastic experience with us. Your kind words really make our day and fuel our passion to keep delivering top-notch service. If there’s anything more we can do for you or if you have any questions, just give us a shout. Thanks again for being awesome!

5 / 5 Share

Aug. 23, 2024

I’ve been thoroughly impressed with Trendsi! Their clothing is incredible, but what truly stands out is their lightning-fast customer service. I had a minor issue with my order, and their team resolved it almost instantly with a friendly and efficient approach. Dropshipping with them is a breeze!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Before The Cruise, Wow, thank you for such an amazing review! 🌟 We’re absolutely thrilled to hear that you’re impressed with Trendsi and our lightning-fast customer service! It’s fantastic to know that our team could resolve your issue quickly and with a smile. We’re delighted that dropshipping with us is a breeze for you! If you ever need anything or have more feedback to share, we’re always here and eager to help. Thanks again for your awesome support!

5 / 5 Share

Aug. 22, 2024

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Alpha Plus Size Clothing, Thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience with us. Your positive feedback truly means a lot and motivates us to continue delivering the best service possible. If you ever need anything or have any questions in the future, don’t hesitate to reach out. Thanks again for your support!

5 / 5 Share

Aug. 22, 2024

I like the ease of using Trendsi and all the simple functions that comes along with it. I don't have to guess how it works, all the instructions laid out nicely and easy to follow.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi East Hills Casuals, Thank you for your feedback! I’m glad to hear that you’re enjoying the ease of using Trendsi and finding the functions straightforward. It’s great to know that the instructions are clear and easy to follow—our goal is to make the process as seamless as possible for you. If you have any questions or need further assistance, feel free to reach out. We’re here to help!

5 / 5 Share

Aug. 22, 2024

anya was a huge help with a huge problem got it fixed and now it is all perfect started with 160 items showing sold out ended with 160 items for sale, if i ever have another issue i hope she is the one to help

Store

My Store

Using app

6 days

Developer Reply

Hi My Store, Thank you so much for your kind words! I’m thrilled to hear that Anya was able to resolve the issue and get everything back on track. It’s great to know that all 160 items are now available for sale. I’ll be sure to pass on your feedback to her—she’ll be delighted to hear that her assistance made such a positive impact. If you have any more issues or need further help in the future, don’t hesitate to reach out. We’re always here to assist!

5 / 5 Share

Aug. 21, 2024

Harold Helped me out a ton on my advertisement question; No complaints about Trendsi from me!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Golden Threads Apparel, Glad to hear Harold was able to help! Thanks for the positive feedback—we’re happy you’re enjoying Trendsi! ❤️

5 / 5 Share

Aug. 20, 2024

Anya, Dave, Charles and Ingrid are amazing!! The support they gave me was outstanding. They responded to all of my questions so quickly! And I had a lot of them! They gave me excellent customer service! They guided me on how to setup a few things so graciously and promptly. I’m so glad I picked Trendsi!! Thanks for all you do!! You guys are amazing and so professional.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Uncommon Purpose, Thank you so much for the kind words! We’re thrilled to hear that Anya, Dave, Charles, and Ingrid were able to support you so well. We’re always here to help, and it’s awesome to know you had such a positive experience with us. Thanks for choosing Trendsi—we’re glad to have you with us! 🙌✨

5 / 5 Share

Aug. 20, 2024

Lorie is the best! She was very helpful and answered all my questions I had with great depth and thought!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Emerald XO Ivy Thank you for the amazing 5-star review! 🌟 We’re thrilled to hear that Lorie provided such thoughtful and in-depth assistance, answering all your questions. We’re proud to have her on our team and are glad she was able to make your experience a great one. If you have any more questions or need further help, we’re always here for you!

4 / 5 Share

Aug. 20, 2024

Customer support was excellent when I reached out for help. Lorie provided great assistance and addressed my concerns effectively.

Using app

About 17 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hello, The Globe Mart Thank you for the kind words and the 4-star review! 🌟 We’re glad to hear that Lorie provided excellent support and effectively addressed your concerns. We’re always looking to improve, so if there’s anything we can do to make your experience a 5-star one, we’d love to hear your thoughts. Your feedback is valuable to us!

5 / 5 Share

Aug. 19, 2024

Joel was very helpful in directing me to where my selling permit should be located in my account, thank you! Appreciate your help :)

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Whimsical Design Thank you so much for the 5-star review! 🌟 We’re glad to hear that Joel was able to assist you with your seller's permit and provide the help you needed. We’re always here to make things as smooth as possible for you. If you have any more questions, feel free to reach out—we’re happy to help anytime!

5 / 5 Share

Aug. 19, 2024

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

I'm really impressed with Trendsi! The selection is fantastic, and the customer support is outstanding. Anya & Dave are particularly exceptional, always providing quick and knowledgeable assistance. Excellent service all around!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, LavateroO Thank you so much for the fantastic 5-star review! 🌟 We’re delighted to hear that you’re impressed with Trendsi’s selection and that our customer support team, especially Anya & Dave, have been exceptional in assisting you. We’ll be sure to pass along your kind words to them. Providing excellent service is what we strive for, so it’s great to know we’re hitting the mark. If you need anything else, we’re always here to help!