Trendsi: Fashion Dropshipping
Dropship, wholesale & sourcing high quality fashion clothing
Rating
4.8
feedback
1,430
chart
#478
All reviews
Review RSS Feed
July 29, 2025
Aug. 7, 2025
It would be unfair to call it bad. Because it's a very bad app. It's really painful to experience this on my first order. In total, it was 7 working days. Not the total number of days, but a whopping 7 working days. Still my order hasn't even been shipped. Reason; The product I ordered comes from China. And it can't pass Trendsi's quality control stage. Trendsi, they orders a new product from China. At the moment, it is waiting for the product to come from China. It didn't seem convincing to me at all. I preferred it because it is the app with the highest rating on the Shopify store. But it is very sad to experience that it is not so in my first order. The idea of finding a new app is very frustrating as I have uploaded Trendsi products to my entire store. Because the loss of time, loss of customers, loss of effort puts it in a worse situation than starting from scratch. They don't have any products in stock. It comes from China on order. For this reason, you should specify the delivery date to your customers as at least 3 weeks. Otherwise, it is possible to encounter a lot of cancellations and refunds. Very sad. Trendsi, you let me down. (I'm sharing additional information because I can't write new comments. Although 3 weeks have passed, the product has not yet been shipped. I'm looking forward to it. I'm waiting because I'm curious. I'm waiting because I'm curious about how many months the product will be delivered.) I'm updating my comment. Today is August 7, 2025. The order, placed on July 18, has still not been delivered. Another order has been 2 weeks and still my order has not been delivered. And my client spoke very badly to me for this reason. And although I am currently requesting cancellation and refund, they do not accept it. If you work with TRENDSI, you have to risk your brand being disgraced. Working with such a lousy company will cause you disgrace. Think about it well. Your orders will not arrive and you will not receive a refund.
Hi İdil Silk, Thank you for sharing your honest feedback. I completely understand how frustrating this experience has been, especially on your very first order. Waiting for an extended period without clear updates can be very disappointing, and I’m truly sorry for the inconvenience this has caused you. We strive to provide reliable service and clear communication, and I apologize that we fell short in this instance. Your concerns about shipping times and product availability are very valid, and we appreciate you bringing them to our attention. We want to make things right and improve your experience moving forward. Could you please let us know what specific support or changes would help turn this experience into a 5-star one for you? Your input is invaluable as we work to serve you better. Thank you again for your patience and honesty. We hope to regain your trust and make your future orders seamless.
July 28, 2025
Amazing customer service and Sam was knowledgeable and pleasant to work with.
Hi Twosistersonlineboutique.com, Thank you so much for your kind words! We’re delighted to hear that Sam provided you with excellent service. We appreciate your feedback and look forward to assisting you again in the future!
July 27, 2025
Hi Shoppers Galore, Thank you so much for your fantastic review! We’re thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon!
July 27, 2025
Awesome, enjoying all the products and customer experience, can't wait for start selling.
July 26, 2025
Trendsi has been a game-changer for my store! , and easy integration with Shopify make it incredibly convenient. Huge shoutout to Raymart and Lorie for their amazing support — super responsive and helpful every step of the way. Highly recommend if you're looking to scale your fashion store effortlessly!
Hi Bodyvo, Thank you so much for the wonderful feedback! We're thrilled to hear that Trendsi and our team, especially Raymart and Lorie, have been such great support for your store. We’re here to help you scale and succeed every step of the way! If you ever need anything, just let us know. 😊
July 26, 2025
My experience with Harold was very quick and easy and straight to the point. He provided me all the necessary links I needed to start my return process.
Hi The Christian Girl Boutique, Thank you for your feedback! We're glad to hear Harold was able to assist you quickly and efficiently. If you need any more help, feel free to reach out anytime!
Sept. 15, 2025
Harold, Raymart, Sam helped me very fast and well i apperciate really much the service was perfect
July 26, 2025
July 25, 2025
A mis ochenta años y con pocos conocimientos de tecnología ,estoy emprendiendo en un droshiping con Shopify y trendsi, y tenia muchas dudas. ,entonces me comunique con la ayuda de trendsi para aprender un poco, y tuve la inmensa suerte de que me atendieron primero Lorie y después Harold,, fue una experiencia increíble, me atendieron super amables , se adaptaron a mis tiempos y a mi idioma, me explicaron con manzanas como se dice , cada cosa , gracias a ellos aquí sigo, llevando productos a mi tienda .Mi reconocimiento y mi agradecimiento y que bueno que tengan gente tan profesional y amables ,10 puntos para ellos.
Store
My Store
Using app
6 days
Hi, Thank you so much for sharing your experience! We're thrilled to hear that Lorie and Harold could support you so well and make your journey into dropshipping smooth and enjoyable. Age and tech skills are never barriers—it's all about learning and growing, and we're here to help every step of the way. Wishing you great success with your Shopify and Trendsi store!
July 25, 2025
Anytime I have a question, trendsi support ( Anya ) is so prompt and helpful. I love this app and company. Thank you for all you do!
July 25, 2025
Being new at dropshipping I had a few settings off. Lorena was awesome and we got it figured out.
Hi Southern T's Boutique, Thanks for sharing! I’m glad Lorena could help you get everything sorted out. If you have any more questions as you continue with dropshipping, feel free to reach out anytime!
July 25, 2025
Thank you so much Chette for your help today :)
Hi, SunLit Thank you so much for the 5-star review! We're thrilled to hear you had a great experience. Your support means a lot to us, and we're here anytime you need assistance. 💛
July 24, 2025
Hi Urban Cowgirl, Thank you so much for the 5-star review! We're thrilled to hear you had a great experience. Your support means a lot to us, and we're here anytime you need assistance. 💛 Ask ChatGPT
July 24, 2025
First we must give a huge shout out and 5 stars to Lorena at Trendsi support, cool vibes, and the most awesome support, absolutely no complaints at all, she made our onboarding experience a breeze. Now for Trendsi, we have just downloaded the app and we must say this is most impressive, and seems like its a sure way to win in the fashion industry especially for new beginners, it even offers private labeling to keep your business on brand for your customers. And on top of that its so many products you can choose from. Right now we are exploring and once we have gotten our feet all the way into the water, we will leave a updated review for new merchants who will want to give a try. But far as where we stand, Trendsi is a GO TO. No question.
Hi Precious Hollows, Thank you so much for the amazing feedback! We're absolutely thrilled to hear that Lorena made your onboarding experience smooth and enjoyable — we’ll definitely pass along your kind words to her. We're also excited that you’re finding the app impressive and full of potential for your business. Trendsi was built with sellers like you in mind, and it’s great to know you’re enjoying the features and exploring all the product options. We can’t wait to hear more once you’ve settled in — and we’re always here if you need any support along the way. Welcome to the Trendsi family!
July 24, 2025
Lorena is amazing! She knew everything and responded so quickly.
Hi Lunaria, Thank you so much for your kind words! We're thrilled to hear that Lorena was able to assist you quickly and effectively. We'll be sure to pass along your appreciation to her — feedback like this truly means a lot to our team! 💛 Ask ChatGPT
July 23, 2025
Raymart and Sam were super helpful and kind. I had a problem, and they quickly helped me fix it without any hassle. They listened, explained things clearly, and made everything easy. I really appreciate their help and would definitely recommend them to others. Thanks again!
Hi Mermaid Club, Thank you so much for the wonderful feedback! We're thrilled to hear that Raymart and Sam were able to assist you quickly and kindly. It’s great to know they made the process smooth and easy for you — that’s exactly the kind of experience we strive to provide. We truly appreciate your recommendation and are so glad to have you as part of the Trendsi community. If you ever need anything else, we’re always here to help!
July 21, 2025
I love this company. Great products.
Hi Dazzled Bags & Accessories, Thank you so much for the kind words! We’re thrilled to hear that you love the company and our products — it truly means a lot to us. We’re grateful to have you as part of the Trendsi community, and we're always here if you need anything!
Oct. 13, 2025
Very satisfied with the quick resolution. The sale has started, and customers are loving the products!
Hi SHOPUES, Thank you for sharing your feedback, and I’m truly sorry to hear about the delay you and your customer experienced. We completely understand how frustrating this can be, especially when it impacts your business and customer satisfaction. We’d love the opportunity to turn this around for you. If you could share the order number or any additional details, I’ll personally look into it and do my best to make it right. Your experience matters to us, and we’d really appreciate the chance to improve it — and hopefully turn it into a 5-star one.