Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,645
chart
#367
All reviews
Rating Breakdown
Review RSS Feed
July 1, 2024
Store
My Store
Using app
About 1 month
Hi there! Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎
July 1, 2024
I am still feeling Trendsi out overall. Customer service is good overall. Charles was super helpful. I interacted with another agent, Harold last week and he wasnt the most helpful. Will update my review after more experience with the company.
Hi TROVE, Thanks for sharing your thoughts! We're glad Charles could assist you. We're committed to improving, so your feedback is valuable. Looking forward to showing you our best in the future!
July 1, 2024
Hi Gift85, Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎
July 1, 2024
Joel was an amazing customer service rep! Really tried his best to help me in the beginnings of my shop opening.
Hello Next Chapter, Thank you so much for your kind words! Joel is thrilled to have been able to assist you in launching your shop. We're here to support you every step of the way! ❤️
June 30, 2024
It is user-friendly, and its update system is amazing!
Hi Namponline, Thanks a lot! We’re thrilled to hear you find it user-friendly and love the update system! 😊
June 30, 2024
Awesome Store! High quality products
Hi ZAAPLI, Thanks a bunch! We're thrilled you love our store and products! 🛍️✨ If you have questions, our amazing customer support team is ready to assist 24/7!
June 29, 2024
I am a new online boutique owner (through Shopify) and just had my first customer/order! I dropship my orders at the moment and I had some concerns about shipping delays/processing times since my customer ordered items that all originated from overseas. I used TRENDSI's 24/7 customer service chat and Harold was extremely patient and helpful. He answered all of my questions and provided extra clarification with no problems. Ultimately, I was able to get the answers I needed and the interaction restored my comfortability with using TRENDSI. I do hope that in the future that you will be able to pay extra to expedite Shopify/dropshipping orders. Currently, you can only expedite shipping for samples. However, having 24/7 customer service and being able to speak to an actual rep is amazing! Thank you TRENDSI & Harold for all your help with my first order! ✨
Hi Artemis & Athena, Thank you so much for your review! We're thrilled to hear that Harold was able to assist you effectively and that our 24/7 customer service brought you peace of mind. We appreciate your feedback on expediting orders and will definitely take it into consideration for the future. Congratulations on your first order, and here's to many more! ✨ Thank you for choosing TRENDSI and we will work hard to get that last star! :)
June 29, 2024
Great site.
Hi Luxury Looks Boutique, Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎
June 29, 2024
Perfect!
Hello Janette Boutique, Thank you so much! Glad you enjoyed it! 😊 If you have questions, our amazing customer support team is ready to assist 24/7!
June 29, 2024
Today I made my first sale. I was extremely excited. I discovered that my account wasn’t completely set up. I emailed customer support at 2:00am and within 3 minutes I received an email from RayMart. He was the best! He was so patient with me. He was so knowledgeable of the process. I have never engaged in such customer service in my life. Wow I am completely blown away. I can tell he has been trained with customer etiquette. If only we can get more customer service like RayMart displayed. What an amazing experience!
Hello, Suit Yourself Fashion Congratulations on your first sale! 🎉 We're thrilled to hear about your excitement and even more delighted that Raymart was able to assist you promptly and effectively. Thank you for your kind words about our customer service. We strive to provide the best support possible, and it’s fantastic to know Raymart made such a positive impression. We'll be sure to pass along your praise to him. If you need any further assistance as you continue to grow your store, don't hesitate to reach out. We're here for you every step of the way!
June 28, 2024
Charles was a great help with getting my selling permit approved! Great response times, awesome products, great pictures
Hello, Coastal Cowgirl Boutique Thank you so much for your wonderful review! We're delighted to hear that Charles was able to assist you in getting your selling permit approved. Our team takes pride in providing prompt and effective support, and we're thrilled that you had a great experience. We're also glad to know that you're enjoying our products and pictures. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help!
June 28, 2024
Hello, Corinne's Boutique Thank you so much for the five-star review! We truly appreciate your support and are delighted to know you had a great experience. If you ever have any questions or need assistance, please don't hesitate to reach out.
June 27, 2024
Hello Gibson's Thank you so much for the five-star review! We truly appreciate your support and are delighted to know you had a great experience. If you ever have any questions or need assistance, please don't hesitate to reach out.
June 27, 2024
I had a general question and Harold was very knowledgeable and had the answer right away.
Hi Chica, Thanks for your review! We're thrilled to hear that Harold was able to help you quickly and efficiently. Your satisfaction is our top priority!
June 27, 2024
There is a wide selection of merchandise to choose from and no cost to test a product online! So appreciate this option.
Hello Style Rx, Thank you so much! We're thrilled you enjoyed our selection and the free trial option. Your satisfaction is our top priority! 🌟
June 27, 2024
I like the app as they have several different options to choose from, the process to migrate the data to the website its simple and fast.
Hi Noble and Rebel, Thanks for the awesome review! We're thrilled to hear you enjoyed the variety of options and the speedy, simple data migration. 😊
June 26, 2024
I love it, it is so easy to use and they have so many products, the best art is that they don't ask you for a membership
Hi RoSal Shop, Thank you so much! We're thrilled to hear you love it. We're all about keeping things simple and accessible, and we're glad you appreciate our wide range of products and no membership requirement.❤️
Aug. 28, 2024
Product selection, order support and dropshipping are solid. Too often, however, I sell an item from their stock that was showing 1 available only to be notified later they don't have it. Support pretty much just says "Oh well, get over it". With their app, there's no way to set a Safety Stock or otherwise counter the inventory inaccuracy. Their app has few useful config options and locks you out of doing anything for inventory in Shopify. In general, they don't have any tech support for their app. The support team gives it their best shot but they're reading off a script. I can't keep selling items that aren't in stock, so I'm moving on.
Hello Maison de Modes, Thanks for your feedback! We're glad you like our product selection and dropshipping. We're sorry for the inventory sync issues you're facing. We understand how crucial this is and are working hard to fix it. Your support details are helpful, and we're prioritizing this with our technical team. We'll keep you updated and ensure a smoother experience moving forward. Thanks for your patience!
June 26, 2024
I'm new to trendsi and shopify platforms so trying to figure out the quirks.. I have not sampled any of the clothing yet or tested the ship time.. I did test the order from my site and cancellation.. I needed assistance with releasing the funds from Shopify which Harold was very helpful with! Thanks so much!
Hello Resort Ready, Welcome to the Trendsi and Shopify community! It's great to hear you're diving in and testing things out. We're thrilled that Harold could assist you with the funds issue. If you have any more questions or need further help, don't hesitate to reach out. Happy selling! 🚀
June 26, 2024
Harold was so fast in responding to my email for a sizing change for my customer's order. I am going on vacation today and was so pleased to handle this within minutes!
Hi Virtuous Lion, Thanks for the awesome review! We're thrilled to hear Harold could help so quickly. If you have questions, our amazing customer support team is ready to assist 24/7! 😎