All reviews

Rating Breakdown

  • 5
    94% (1,344 ratings)
  • 4
    3% (46 ratings)
  • 3
    0% (5 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (29 ratings)

Reviews with Text

  • 88% (1,267)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 21, 2026

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience and truly appreciate your support. We’re always here to help whenever you need us

5 / 5 Share

Feb. 19, 2026

I just started my online store and work with Trendsi. They have a large inventory, good quality, and fast service and delivery. Everything is handled efficiently. I'm happy to work with Trendsi. Artiex

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Artiex.nl, Thank you for sharing your experience! We’re thrilled to hear that your first experience with Trendsi has been smooth and efficient. It’s great to know that our inventory, quality, and fast service are helping you get your store up and running. We’re excited to continue supporting your online business!

5 / 5 Share

Feb. 19, 2026

I’m genuinely very satisfied with my experience using Trendsi. Their inventory and integration system works smoothly, and when I encountered a syncing issue, it was handled quickly and efficiently. Thanks to their prompt action, my products were back in stock and available on my storefront without any further problems. I would especially like to thank Anya, who provided outstanding customer support throughout the process. She was attentive, clear in her communication, and truly solution-oriented. Her follow-up and dedication made the whole experience stress-free and reassuring. Overall, Trendsi offers a reliable system backed by a professional and caring support team. I highly recommend them to anyone looking for a dependable Shopify partner.

Store

Nameria

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Nameria, Thank you so much for your thoughtful and detailed review. We’re truly grateful for your trust and for taking the time to share your experience with Trendsi. We’re delighted to hear that the inventory and integration system has been running smoothly for you, and that the syncing issue was resolved quickly. We understand how important it is to keep your storefront fully stocked and running without disruption, so it’s wonderful to know our team was able to step in promptly. A special thank you for recognizing Anya’s support. She’ll be thrilled to hear your kind words. Providing clear communication, proactive follow-up, and solution-oriented service is exactly what we strive for, and we’re so glad she made the process stress-free for you. Your recommendation truly means a lot to us. We look forward to continuing to support your success and being a dependable partner for your Shopify business.

1 / 5 Share

Feb. 19, 2026

As a business owner, I find it extremely unprofessional that operations completely stopped due to a holiday without any backup team in place. When you run a fulfillment partnership that other businesses depend on, you cannot simply “pause” processing and expect partners to absorb the losses. Orders were placed within the stated processing window, yet nothing was handled before the break — and no proactive communication was provided. Not having a replacement team or contingency plan during a known holiday period shows a lack of operational responsibility. Businesses that rely on your service are actively spending money on ads and serving customers. Delays like this cause real financial damage. Holidays are predictable. Proper staffing and workflow planning are part of running a serious operation. I strongly suggest improvements in continuity planning, accountability, and proactive communication with partners Mikah says: Please rest assured that we will resume processing your order as soon as operations return to normal. We sincerely appreciate your patience and understanding. says: That's unprofessional. when someone goes to vacation, things should not be stopped another team should take over says: very bad answer to a partner who trust the partnership says: so this product never been processed!!! That;s crazy Mikah Mikah says: We truly understand your frustration and sincerely apologize for the inconvenience this delay has caused. The Lunar New Year is a major holiday in our overseas regions, and unfortunately, many suppliers and couriers close during this period, which impacts order processing. says: I don't care about Lunar or Christmas . this business not joke! says: when the order will be sent then? Mikah Mikah says: Processing will resume as soon as operations are back to normal after the holiday, and your order will be shipped as soon as possible. We sincerely appreciate your understanding during this period. says: Like when? I can't tell my client all this Dramma Mikah Mikah says: We can't provide the exact time and date of shipment yet as this order will still be processed on February 23. says: As our team went on holiday starting February 12, but this order placed on the 8 so u lazy team has time to ship it. i'll just write this in review so other business owners know this fact says: so unrisponsible. can u let you manager call me? i need to change you guys. u causing me a lost Mikah Mikah says: We understand how frustrating this has been. Just to reiterate, the order was placed on the 8th and we have a processing time of 3-4 business days before shipping the order which includes waiting for stocks to arrive from the suppliers. Unfortunately, due to the holiday, many suppliers closed earlier than expected. Mikah says: I can escalate your case to one of our supervisors, and they will get back to you via email. says: Thank u. I loose money in ads not to hear someone is in stupid vacation. I don't take vacation my self Mikah Mikah says: Thank you for sharing your concerns. We truly understand how this delay has impacted your business, and we sincerely apologize for the inconvenience. Mikah says: Do you need help with anything else? says: sorry doesn't bring MONEY. NOT YOUR FAULT says: tHANK YOU

Using app

About 1 year

Total reviews

4

Average rating

3.0

Developer Reply

Hi Selvanelle, Thank you for taking the time to share this detailed feedback. I sincerely appreciate you being direct about your experience. You’re absolutely right — when businesses rely on us for fulfillment, operational continuity and proactive communication are not optional. We understand that pauses in processing impact advertising spend, customer relationships, and overall revenue. That responsibility is something we take seriously. While holidays are scheduled, the way this was handled did not meet the standard we aim to provide to our partners. In particular, the lack of proactive communication and contingency planning is feedback we are taking to heart. We are currently reviewing our holiday coverage protocols, backup staffing plans, and partner notification systems to ensure this does not happen again. I would truly value the opportunity to make this right. If you’re open to it, I’d appreciate learning more about the specific impact this had on your business so we can both address your immediate concerns and implement improvements that directly support partners like you. Our goal is long-term partnership, and that means earning a 5-star experience — not expecting it. What would have needed to happen differently for this to feel like a 5-star experience for you? Thank you again for holding us accountable. We are committed to improving.

5 / 5 Share

Feb. 19, 2026

I received assistance from Mikah in Trendsi's support team, and I was very pleased with her explanations; she was practical and objective. I give her 5 stars.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your 5-star review! We’re delighted to hear that Mikah provided clear, practical, and objective support. We’ll be sure to share your kind words with her — she’ll truly appreciate it. We’re always here whenever you need assistance!

5 / 5 Share

Feb. 18, 2026

Harold was a huge help and true partner. Would 100% recommend using Trendsi and their team.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time to share your experience. We’re happy to hear that Harold was able to provide the support and guidance you needed as you’re getting started. We truly appreciate your feedback and look forward to continuing to assist you.

5 / 5 Share

Feb. 18, 2026

Harold was very helpful with my many questions, I'm new to Trendsi and had alot of questions, which Harold was very patient and attentive. Thank You again Harold.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Avea Collection, Thank you so much for your thoughtful feedback! We’re so glad to hear that Harold was patient and attentive while answering your questions. Starting something new can come with a lot of uncertainty, and we’re always here to support you every step of the way. We’ll be sure to share your kind words with Harold!

5 / 5 Share

Feb. 18, 2026

Sam was absolutely incredible in helping me set up the shipping. Everything was showing as out of stock, and without her expertise and support, I wouldn’t be able to make any sales. Truly a lifesaver!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Styled Again Ltd, Thank you so much for your wonderful feedback! We’re thrilled to hear that Sam was able to help you get everything sorted with your shipping setup. She truly cares about making sure our partners can keep their businesses running smoothly. We’ll be sure to share your kind words with her — she’ll be so happy to hear this! We’re always here if you need anything.

5 / 5 Share

Feb. 18, 2026

Customer service is great!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with our customer service. Supporting you is always our top priority, and we truly appreciate your kind words.

5 / 5 Share

Feb. 17, 2026

doing good with Trendsi so far. smooth process. Special thanks to Anya for her quick and helpful support.

Store

Drasse

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! We’re thrilled to hear that your experience with Trendsi has been smooth so far. I’ll be sure to pass along your special thanks to Anya — she’ll be happy to hear this! We look forward to continuing to support your success.

5 / 5 Share

Feb. 17, 2026

Thank you Sam at Trendsi for helping me today

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words. We are glad we were able to help resolve your concern today. Please feel free to reach out anytime—We are happy to assist!

5 / 5 Share

Feb. 18, 2026

Outstanding Support & Seamless Dropshipping Partner I’ve had an excellent experience working with Trendsi, especially their support team — Anya and Sam deserve a huge shoutout. As a new Shopify store owner launching a fashion brand (Athlesi), I encountered a few technical sync and product integration questions during setup. Their team was consistently responsive, professional, and incredibly patient. Not only did they fix the issue with a product sync quickly, but they also followed up proactively after the chat to make sure everything was working correctly on my end. More recently, I had to navigate a more complex situation involving an order cancellation and refund with third-party fulfillment. Charles (and Lorie) provided clear, patient, and very professional guidance throughout the entire process, following up until everything was fully resolved. What truly stands out is their attention to detail and kindness in communication. Every interaction felt supportive, not transactional — which is rare when working with apps and integrations. The inventory syncing, order processing, and Shopify integration have been smooth so far, and their documentation plus live support make the onboarding process much easier for new stores. Highly recommend Trendsi to any Shopify fashion or dropshipping brand looking for a reliable supplier with exceptional customer service. Special thanks again to Anya, Sam, Charles, and Lorie for the outstanding support! — Elisa, Athlesi

Store

Athlesi

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Athlesi, Thank you so much for the amazing review! 🎉 We’re thrilled to hear that Anya, Sam, Charles, and Lorie made your onboarding and order management seamless. Supporting new Shopify brands like Athlesi and making the experience smooth and stress-free is exactly what we strive for. Your kind words mean the world — and we’re always here to help you grow! 🚀

5 / 5 Share

Feb. 16, 2026

Working with Trendsi support — especially Micah — was an absolute game‑changer. I was dealing with a tricky Shopify–Trendsi inventory sync issue that had my products showing the wrong stock levels, and Micah stepped in like a total pro. The instructions were crystal clear, the guidance was smooth, and the entire process felt effortless. Micah didn’t just fix the problem — he made the whole experience feel easy. If you ever need help with Shopify or Trendsi syncing, trust me, you want someone like Micah in your corner. Absolute rockstar support.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello MiGa Sage, Thank you so much for the glowing review! 🌟 We’re thrilled Micah could make the tricky Shopify–Trendsi sync feel effortless. We’ll be sure to pass along the praise! So glad we could turn a stressful situation into a smooth experience for you!

4 / 5 Share

Feb. 16, 2026

Brilliant communication with Mikah via chat. Very knowledgeable

Store

My Store

Using app

4 months

Developer Reply

Hello, Thank you so much for the fantastic feedback! ⚡️ It was an absolute pleasure chatting with you. We're thrilled to hear you found the communication clear and helpful. Mikah always aims to make every interaction smooth, informative, and positive. We truly appreciate your support!

1 / 5 Share

Feb. 16, 2026

Misleading fashion partner. I always face an issue with Trendsi platform. They always mislead the sellers. Because of Trendsi, my business has been negatively impacted. Trendsi always misled us. I purchased the order within the given dates, and yet my purchase products are still affected by the Lunar New Year. There support provides silly or childish excuses. I have adjusted the funds and purchased the products so that customers receive their orders as soon as possible. Then, I found out that these orders are also affected. This is unacceptable.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Harlan Forge, We’re truly sorry to hear about your experience, and we completely understand how frustrating this must feel, especially when you’ve done everything possible to make sure your customers receive their orders on time. That dedication to your business is exactly what we value in our partners. We want to clarify that holiday impacts like Lunar New Year can sometimes extend beyond standard purchasing dates due to supplier closures and logistics backlogs. That said, your experience with support and communication should never feel dismissive or unclear — and we take that seriously. Your business matters to us, and we’d really appreciate the opportunity to review your specific orders and make this right. We will investigate further and provide a clear, detailed update to you through email. We’re committed to improving and to supporting your success. Thank you for being part of Trendsi.

5 / 5 Share

Feb. 16, 2026

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi SHOP BAM, Thank you for the stars! ✨ If you have more questions or need help with, just reach out to our amazing customer support and we're always ready to help.

5 / 5 Share

Feb. 15, 2026

New to Trendsi.. ran into a glitch.. but Harold was able to quickly get me up and running. Totally my fault as I downloaded app before buying domain name.. but Harold walked me through the steps to connect my store and now I am all set. Thank you Harold! Used chat again and Chette was very helpful is showing me how to configure and update shipping rates as without this properly done the inventory would not sync with shopify. Kudo's to Chette for properly identifying the issue and walking me thru the configuration steps!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi there DISTURBEDNATION.COM We truly appreciate you taking the time to share your experience. Excited to see your store thrive — we’ve got your back every step of the way! 🚀

5 / 5 Share

Feb. 15, 2026

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Anodafashion, Thank you so much for your feedback and for being part of Trendsi. We can’t wait to serve you even better next time! 💛

5 / 5 Share

Feb. 13, 2026

Using app

About 7 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello Thean Capital LLC, Thank you so much for your feedback and for being part of Trendsi. We can’t wait to serve you even better next time! 💛

4 / 5 Share

Feb. 13, 2026

Trendsi is an alright clothing service. They need more inventory for the US. They seem to always be out of stock or some variants are mostly out. I did need some help with their customer service and Sam sent me all the info I needed in order to find exactly what I needed fast. Thanks Sam! Hope I get you again.

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi namparoger, Thank you so much for your honest feedback! We truly appreciate you sharing your experience. 🙌 We hear you on the inventory — we’re working on improving availability so you can find what you need without the wait. Your input helps us get better every day! And we’re so glad Sam was able to jump in and get you taken care of quickly! ⭐ We’ll be sure to pass along the shoutout — she’ll love hearing it. Thanks again for being part of Trendsi. We can’t wait to serve you even better next time! 💛