Trendsi: Fashion Dropshipping
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I’ve just started using Trendsi for my Shopify dropshipping store, and so far, the experience has been really positive. The app is very easy to navigate, and the setup process was smooth, which is a huge plus when you're just starting out. Even though I’m still in the early stages, I’ve found the product selection to be stylish and well-organized. Importing items to my store was quick and simple, and everything feels beginner-friendly so far. I haven’t had to contact support yet, but everything is working well and I’m excited to continue using Trendsi as I grow my store. Definitely a promising start!
Hi Alfra Retail LLC, Thank you so much for sharing your experience! We're so glad to hear that your start with Trendsi has been positive and that the app has been easy to navigate and set up. We aim to make things as simple as possible for beginners, so it’s great to know it’s been smooth sailing for you so far. We're excited to be part of your journey as you grow your Shopify dropshipping store! If you ever need assistance or have questions down the road, feel free to reach out—we’re always here to help. Best of luck as you continue building your store, and thank you for choosing Trendsi!
i wish i could leave less than a star but trendsi is HORRIBLE. DO NOT USE THEM, genuinely you are better off using aliexpress or smt, ive placed two orders for customers and the first one of the items "wasn't sufficient quality" so they ended up canceling it, and they took 18 days to ship, so much for 5-10 day shipping, these liars. and then the second order just got canceled out of nowhere, no heads up no notification no nothing, so i had to get the customer the product elsewhere and they ended leaving negative feedback cuz the order took so long overall yeah theyre super bad, i had high hopes but nope. i never leave reviews but this app have genuily been so inconvenient and annoying i couldn't stay quiet. USE A DIFFERENT SUPPLIER.
Hi Fallen Gate, First, I want to sincerely apologize for the frustration and inconvenience you’ve experienced with your orders. I completely understand how disappointing it is when things don’t go as expected, especially when you’ve invested time and effort into setting up your store and fulfilling customer orders. The delays and issues you’ve encountered are absolutely not the standard we aim to provide, and I’m really sorry that we fell short of your expectations. Your feedback is incredibly valuable, and I’m already looking into this with our team to understand what went wrong and to make improvements moving forward. I’d love the opportunity to make this right for you and turn your experience into a 5-star one. If you’d be willing to give us another chance, please let me know, and I’ll personally ensure that your next order is handled with extra care. If you can share more details about the canceled order and the quality issues, we can also address those specifically and work towards a solution. Thank you for giving us the chance to improve, and I hope we can regain your trust moving forward. Best regards, Chette Trendsi Customer Support
customer service representative was awesome. Quick response time with clarification.
Hi House Of A'mour, Thank you so much for sharing your experience! We’re thrilled to hear that Harold was able to assist you quickly and provide the clarification you needed. We’re lucky to have him on our team, and we’ll be sure to pass along your kind words to him. If you need any further assistance, don’t hesitate to reach out. We’re always here to help!
I love it and everything is so easy
Hi Spa City Trends, Thank you so much for your awesome feedback! We're thrilled to hear that you're loving everything and finding it easy to use. If you ever need anything or have more questions, feel free to reach out. We're here to help!
Harold is patient and very helpful. He’s been supportive with getting me started and with all my questions. Still working my way through the app. So far, it seems like a good addition to my store.
Hi HOCO Boutique, Thank you so much for the kind words! We’re so glad to hear that Harold has been helpful and supportive as you get started. It’s great to know that the app is already making a positive impact on your store. If you have any more questions or need further assistance as you continue exploring, we’re always here to help. Wishing you lots of success with your store
I needed a resell authorization letter and reached out to Trendsi support. I was very lucky to get Anya who was so fast in getting me that letter. Thank you Anya for your fast response! You are so appreciated!
Hi The Trend Hub, Thanks for the awesome feedback! We’re happy Anya could quickly help you with the resell authorization letter. She’ll definitely appreciate your kind words. Feel free to reach out anytime if you need further assistance — we’re always here to help!
Easy to use so far!
Hi Virtual Boss VIP Store, Awesome to hear! We’re happy it’s been easy for you to use. Let us know if you need anything — we’re always here to help!
I love Trensi for my store, for faster shipping in Canada and America, also good quality products and great customer service.
Hi Littles Collection, Thanks for the awesome feedback! We're so glad to hear that Trendsi is helping with faster shipping and high-quality products for your store. We’re also happy our customer service has been helpful — we’re here anytime you need us!
I have been using this app for the past 3 1/2 years. Harold from Trendsi has always been very helpful and is so kind. I appreciate his customer support. He deserves to be employee of the month. Treat him to a free lunch, please.
Hi Ruby Idol Apparel, Thank you so much for your amazing feedback! We’re so grateful to have you as a long-time user of the app, and we’re thrilled to hear that Harold has been such a helpful and kind support to you over the years. We’ll definitely pass along your compliment to him, and we agree — he deserves all the recognition! We appreciate your support, and we’ll continue to be here for you whenever you need assistance.
Raymart & Harold were the absolute BEST to work with! They stayed in constant communication and got my problem resolved successfully! Trendsi and their customer service has been an excellent dropshipping experience!
Hi Wiley Mae Whimsies, Thank you so much for the fantastic feedback! We’re thrilled to hear that Raymart and Harold were able to assist you and keep you updated throughout the process. We’ll be sure to pass along your kind words to them — they’ll be so happy to know their efforts made a difference. We're so glad to hear you've had a great dropshipping experience with Trendsi, and we look forward to continuing to support you!
Using the Trendsi app on Shopify has been a great experience. Everything runs smoothly, and transferring a large number of products takes just a few moments. The app is well-organized, and all products are neatly categorized, making browsing and selection very efficient. One of the standout features is the customer service. Lorie, in particular, has been incredibly polite, knowledgeable, and responsive — sometimes replying to emails in under 5 minutes! The order fulfillment process is also very user-friendly and always on time. Overall, Trendsi has made managing our store much easier. Highly recommend!
Hi Eliot Shops, Thank you so much for the fantastic feedback! We're thrilled to hear that using the Trendsi app on Shopify has been such a great experience for you. It's wonderful to know that the product transfer process and organization have been efficient for you. We're also so glad to hear that Lorie has provided such exceptional support — she truly is a star! We'll be sure to pass along your kind words to her. We're grateful for your recommendation, and we look forward to continuing to support your store’s success
This app is very useful for retail. It not only provides clothing but also private labeling and warehousing, which is great for an individual business to be able to get their name out there. I chatted with Lorena from customer care today, and shout out to you by the way, what an awesome experience Lorena was able to resolve all questions I had. They have a 24/7 chat which is also great for the night owls. 5stars is the highest I’m allowed to give, you all deserve all five of them. Thank you for Trendsi
Hi DFHR Thank you so much for your amazing feedback! We’re thrilled to hear that the app is helping your business grow, and that our private labeling and warehousing options have been a great fit for you. We're so glad Lorena could provide you with such a positive experience — we’ll be sure to pass along your shout-out to her! And we’re happy you’ve found our 24/7 chat helpful. Your kind words and 5-star rating truly mean the world to us. Thanks again for choosing Trendsi — we look forward to supporting you as you continue to grow your business!
Lorie was very patient with me on my concerns and questions. She helped me through the process I was needing
Hi Distressed Confidence, We really appreciate your feedback — thank you! Lorie is awesome, and we’re so happy she could help you with all your questions and concerns. We’ll make sure to let her know you appreciated her support!
Mariel is great! Customer service is always great here on the chat.
Hi Love Supplies, Thank you so much for your kind words! We're thrilled to hear that Mariel provided you with great service. We’re proud of our customer service team, and we’ll be sure to pass along your compliment to her!
Hello! I just completed my first wholesale purchase with branding on Trendsi. The process was super simple. I had the pleasure of working with Chette and she was SO helpful, kind and efficient! Really appreciate her responding quickly and giving me all the answers I needed to move forward. Will certainly use Trendsi again for wholesale and hope to work with Chette in the future!
Hi Champagne Dreams, Thank you so much for your amazing feedback! We're thrilled to hear your first wholesale experience with branding went smoothly. Chette is truly a gem, and we’re so glad she was able to support you with kindness and efficiency. We’ll be sure to pass along your kind words to her! We look forward to working with you again soon — and hope Chette gets the chance to assist you again!
Hi Quirky Birds Apparel and Décor, Thank you so much for the 5-star review! We're thrilled to hear you had a great experience. Your support truly means a lot to us, and we look forward to serving you again soon!
I just wanted to shoutout Lorie for being an awesome customer support and answering all my questions. Just starting out my drop shipping journey and there's still lots to learn. I'm glad it wasn't hard to reach support and it wasn't an AI bot answering my questions. Thanks Lorie!
Hi Filo, Thank you so much for your kind words! We're so glad to hear that Lorie was able to assist you and provide the support you needed. It’s fantastic that you’re starting your dropshipping journey, and we’re here to make sure you have all the help you need along the way! We’ll be sure to pass your shoutout along to Lorie – she’ll be thrilled! If you have any more questions or need anything else, don’t hesitate to reach out. We’ve got your back every step of the way!
As a new online boutique, the dropship option has made it incredibly easy.
Hi The Painted Sagebrush, "Thank you so much for your feedback! We’re thrilled to hear that the dropship option has made things easier for your new online boutique. Our goal is to make the process as seamless as possible, and it’s great to know it’s working for you! If you ever need anything else or have any questions as you grow your boutique, we’re always here to help!
I had contacted customer service today; March 30th, and spoke with Mariel. It was the best experience with customer service I have ever had with any fashion company I have had to deal with. I needed to ask a few pressing questions on one order which required my assistance in an immediate response. Mariel was more than receptive to my concerns, my immediate need, and my requirement to for assistance due to the fact I had many mishaps on my own errors. I was able to receive my answers in a quick ,responsible, courteous, professional manner without leaving any doubt or concerns by the end of our conversation. I was more than satisfied with the service I received. It was an outstanding response from Mariel! Highly recommend Trendsi and their customer service! Especially with Mariel!!
Hi Primrose Signature Boutique, Wow, thank you so much for sharing such an incredible review! We’re absolutely thrilled to hear that Mariel was able to provide you with the best customer service experience you’ve had. We’ll definitely pass along your kind words to her – she’ll be so happy to hear that she made such a positive impact! 🙌 It’s our priority to ensure our customers are taken care of, and we’re so glad we were able to meet your needs. Thanks again for recommending Trendsi, and we look forward to continuing to provide you with amazing service in the future!
Love Trendsi. Thank you.
Hi, Wow, thank you so much for the amazing 5-star review! 🎉 We’re absolutely thrilled to hear that you had such a fantastic experience! Your support means the world to us, and we’re beyond excited to keep delivering top-notch service and products. If there’s anything else we can do to make your experience even better, don’t hesitate to reach out. Here’s to many more awesome moments ahead! 🚀💫
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