All reviews

Rating Breakdown

  • 5
    94% (1,337 ratings)
  • 4
    3% (46 ratings)
  • 3
    0% (5 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (29 ratings)

Reviews with Text

  • 88% (1,260)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 19, 2025

I contacted customer service with help completing and shipping my first sale. Lorie was very helpful in assisting me with that. Thank you! Edit: Recently, I have had Harold help me several times. He is very helpful and knowledgable. Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Midgefly, Thank you for your great review! We're so glad to hear that Lorie was able to assist you with completing and shipping your first sale. It's exciting to be part of your journey, and we’re here to support you every step of the way. If you need anything else, feel free to reach out. Thanks again! - Abby

5 / 5 Share

Jan. 20, 2025

Faced a huge shipping issue, which Lori from Trendsi assisted me with. She walked me through the solution to fix it with patience. She was very knowledgable on the topic of my issue and wasted no time getting it fix. I was super happy with her help, especially because it seemed like she went that extra mile.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Gallery La La! Thank you so much for sharing your experience with us! We're thrilled to hear that Lori was able to assist you effectively and provide such excellent service. We truly value her dedication and expertise, and it's wonderful to know she went the extra mile to resolve your shipping issue. Your satisfaction is our top priority, and we're so glad we could make things right for you. If you ever need further assistance, don't hesitate to reach out. We're here to help! Thank you for being the best part of Trendsi! 🧡 - Abby

5 / 5 Share

Jan. 17, 2025

Quick response and Anya answered all my questions. I had no wait time for her to pop on that chat either.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Poshy Printista! Thank you so much for your kind words! We're thrilled to hear that you’re enjoying using Trendsi. Our team works hard to provide a seamless experience, and your feedback means the world to us. Anya will be very happy to read your review! Should you need any assistance, feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] Thank you for being the best part of Trendsi! 🧡 - Abby

5 / 5 Share

Jan. 16, 2025

Wonderful inventory and it's easy to navigate.

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi New Destiny Fashions, Thank you for your wonderful feedback! We’re so glad to hear that you’re enjoying our inventory and finding it easy to navigate. We strive to make the shopping experience as seamless as possible for our customers, and it’s great to know we’re meeting that goal. If you ever need any assistance, feel free to reach out. We’re here to help!

5 / 5 Share

Jan. 16, 2025

Lorena was very helpful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi thehangerclothingcompany, Thank you for your kind feedback! We’re so glad to hear that Lorena was able to assist you. We truly appreciate you taking the time to share your experience. If you need any further help, feel free to reach out. We're here for you!

5 / 5 Share

Jan. 16, 2025

I needed help tracking my order and I was very pleased with the customer service I received. Mariel was very helpful and I appreciate how quickly she resolved the matter.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi SweetKitty's Boutique, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service and that Mariel was able to assist you promptly. We always strive to provide excellent support, and it's wonderful to know that we met your expectations. If you need any further assistance in the future, please don't hesitate to reach out. We truly appreciate your feedback

1 / 5 Share

Jan. 16, 2025

All I can say is that I’m so happy I tried this company out before I launched my business. Out of the 6 orders I made, only 3 arrived with no issues. The rest are lost in transit since the 9th of December and the 16th of December. The courier company they use to ship to Australia is absolutely useless with a phone number that’s disconnected and I’ve ended up having to email them myself, which is another disaster in itself with me going around and around in circles with them. I’ve asked Trendsi to cancel my order and refund as I’ve been waiting 6 weeks for it now. Which they are saying they can’t do. Customer service keeps telling me they understand and that they are sorry. That’s lovely, but what are you actually doing to help me? Apart from telling me you have escalated it to your shipping team. Dear god just cancel my order and let me move on with my life please. Avoid at all costs. Quality of some of the dresses I’ve received as well have been terrible. Although some have been good. That’s my honest review. I’m glad I changed my business plan and moved away from this company

Using app

--

Total reviews

2

Average rating

3.0

Developer Reply

Hello Styled Collective! Thank you for sharing your feedback, and we’re truly sorry to hear that your experience with Trendsi didn’t meet your expectations. We understand how frustrating it can be when things don’t work as expected. One of our account managers will reach out to you via email and we’ll work with you to resolve the issue as quickly as possible. Your satisfaction is very important to us. - Abby

5 / 5 Share

Jan. 14, 2025

I just added Trendsi to my Shopify and I immediately asked a white label question and Mariel was right on it she was patient and very wiling to help! thank you so much!

Using app

17 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hello My Tackie Tees LLC®️, Thanks so much for your kind words! 🙌 We're so glad Mariel could help you out! If you need anything else, feel free to reach out anytime! 😄

5 / 5 Share

Jan. 13, 2025

Link the app to my Shopify store was easily accomplished. It is easily added to my store. The make it so I can create a favorite list and then come back and add what I want to the store. The variety of items to add is awesome!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Creditable Trends, Thank you for your awesome review! We're so glad to hear that linking the app to your Shopify store was a breeze and that you love the favorite list feature. It’s great to know you’re enjoying the variety of items too! We’re excited to keep supporting your store! 🚀✨

5 / 5 Share

Jan. 11, 2025

Charles from Trendsi took the time and understood the situation. He guided me through the steps and explained the process well.

Store

My Store

Using app

About 2 months

Developer Reply

Hi, Thank you so much for your kind words! We're thrilled to hear that Charles was able to guide you through the process and provide the support you needed. We always strive to offer the best experience for our customers, and it's great to know we hit the mark! Let us know if you need anything else. 😊

5 / 5 Share

Jan. 11, 2025

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Hello Bel Air Boutique, Thank you so much for the 5-star review! We're thrilled you had a great experience! 😊 Your support means a lot to us!

5 / 5 Share

Jan. 10, 2025

customer support fantastic Lorie helped me out and reassured me excellent

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Beautiful Woman, Thank you so much for your kind words! We're thrilled to hear that Lorie was able to assist and reassure you. We're always here to help, and we truly appreciate your feedback. 😊

5 / 5 Share

Feb. 12, 2025

As a Shopify store owner, I've been thrilled with my experience using Trendsi as a fashion supplier. Their Luxe collection stands out with its top-notch quality, which my customers love. One of the highlights has been their fast shipping times, ensuring that orders arrive promptly. The customer service is exceptional, especially when using the Trendsi chat. I recently had a TikTok shop connection issue, and Mariel was incredibly polite and helpful in resolving it quickly. Her excellent response time made the whole process smooth and stress-free. Overall, I highly recommend Trendsi for any fashion retailer looking for reliable service and quality products. UPDATE: Trendsi product selection in the Luxe and TikTok verified categories is impressive. Quality is excellent, and the customer service chat offers quick assistance. Just today, Harold helped solve my order problem within 5 minutes. Love this app!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello Magenta Muse, Thank you so much for the amazing review! We're thrilled to hear that Trendsi's Luxe collection and fast shipping have been a hit with your customers. We're also glad Mariel could help resolve your TikTok shop issue smoothly! Your recommendation means the world to us. We’re excited to continue supporting your fashion store with top-notch products and exceptional service! Keep rocking those sales! 🙌✨

5 / 5 Share

Jan. 10, 2025

Mariel answered all my questions with knowledge!

Using app

19 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello Uncommon Things, Thank you so much for the kind words! I'm thrilled I could help with your questions! 😊

5 / 5 Share

Jan. 8, 2025

Lorena helped me quickly and efficiently! Thank you!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello TealMoon Online Boutique, Thank you so much for your kind words! We're thrilled to hear that Lorena was able to assist you quickly and efficiently. We truly appreciate your feedback! 😊

5 / 5 Share

Jan. 8, 2025

The app is user-friendly and integrates very well with Shopify.

Using app

About 2 hours

Total reviews

7

Average rating

4.1

Developer Reply

Hi LuvPretty, Thanks for the awesome feedback! We're thrilled to hear that the app is working smoothly for you and integrates seamlessly with Shopify. We appreciate your support!

5 / 5 Share

Jan. 7, 2025

Excellent customer service - good shipping!

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi NEWYORKLISTED, Thank you so much! We're thrilled to hear you had a great experience with our customer service and shipping. We appreciate your feedback!

5 / 5 Share

Jan. 6, 2025

Trendsi is one of the best dropshipping suppliers that I use. The products are good quality and the shipping is usually around 5-7 days. It's wonderful! Their customer service is super. Raymart helped me walk through combining orders so that I could send packages to same customer. This ended up saving me money. Thanks Raymart for being amazing.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Hi Carolina's Beaches, Thank you so much for your awesome review! We're thrilled to hear that you're loving the quality of our products and the fast shipping. It’s great to know that Raymart was able to help you save money by combining orders—what a win! We’re so happy to have you as a customer and can't wait to keep supporting your business! 😊

5 / 5 Share

Jan. 3, 2025

I am very new to Trendsi and wanted help with updating my contact info using the Chat, the response was quick, and then i had few other questions with regard to how the Order is managed and how the returns are handled, Chette is very very quick, responsive, knowledgable and helpful, I will definitely want to write more reviews as I use the application, during this conversation I am really happy as a new customer to Trendsi and appreciate Chette for the help provided. So far I can recommend Trendsi is a good Dropshipping application to be used as they are here to help and make it easy for the users.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Larkya LLC, Thank you so much for your awesome review! 😊 We’re thrilled to hear you’re having such a great experience with Trendsi, and we're glad Chette could assist you so effectively. It’s fantastic to know that our team is helping you feel confident as you get started. We’re excited to have you on board and can’t wait to continue supporting you as you use the app! Thanks for the recommendation, and don’t hesitate to reach out if you need anything else! 🚀

5 / 5 Share

Jan. 2, 2025

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello GirlyBay, Thanks so much for the 5 stars! We’re thrilled you had a great experience, and we really appreciate your feedback. Hope to see you again soon!