All reviews

Rating Breakdown

  • 5
    95% (3,464 ratings)
  • 4
    3% (122 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (15 ratings)
  • 1
    1% (35 ratings)
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5 / 5 Share

Feb. 5, 2024

I needed assistance with fulfilling my first order. Chette was my representative and she was very patient, friendly and helpful. She walked me through each step and was willing to stay on the line with me while I completed the actions. At first I was very worried but she helped me feel at ease by fixing my problem. Thank you.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Sadity Collections, Thank you so much for your kind words! We're thrilled to hear that Chette provided you with such excellent assistance. We're always here to help, so don't hesitate to reach out if you need anything else. Cheers to smooth sailing with your future orders! 🌟

5 / 5 Share

Feb. 4, 2024

am having a great experience with Trendsi. Easy to work with, great people to help you along way... Like Lorie! Thank you Lorie for helping me get started and putting me on the path to success.

Using app

About 2 months

Total reviews

3

Average rating

4.3

Developer Reply

Hello The unique thread, Thank you for your awesome feedback! We're thrilled to hear you're having a great experience with Trendsi and that Lorie has been such a fantastic help along the way. Here's to your continued success! 🥂

5 / 5 Share

Feb. 4, 2024

really helpful, cooperative "Anya" and most important part is its really easy to add products on shopify

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi LunaLoon Girls Haven, Thank you so much for your kind words! We're thrilled to hear you found our support team, especially Anya, helpful and cooperative. Making product additions a breeze on Shopify is what we aim for! 🚀 Thanks again for choosing us!

1 / 5 Share

June 5, 2024

This is my most recent update on Trendsi as it comes to shipping. If I were to do it again, I would definitely rethink the about the relationship with Trendsi. Their customer service is available, but they are hardly any use at all. Constant delays with shipping and even worse the customer service seems to have no clue at all. They are available and provide lip service at best, and provide timely updates that "we are still working to get the latest and will update you on the latest ..." In the past 30 days for the orders we have sent over, it has been extremely challenging. While their app is good, which anybody can do these days, their operations is almost ineffective and extremely customer unfriendly. ----- Trendsi's customer service is very good. I worked with Chette on a pricing issue and she helped immediately. Very nice! Another day, another wonderful service from Lorie - thank you for help with bulk uploading.

Using app

5 months

Total reviews

6

Average rating

3.0

Developer Reply

Hello Savvy Stylish, Thank you so much for your kind words! We're thrilled to hear that Chette provided prompt assistance with your pricing issue. Our team is dedicated to delivering top-notch customer service, and we're glad to have met your expectations. If you ever need further assistance, don't hesitate to reach out. We're here to help! ❤️

5 / 5 Share

Feb. 3, 2024

Had a great experience with customer service. CHette did a phenomenal job answering my concerns. I greatly appreciated her service and expertise. Thank you

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello KablooeyINK, Thank you so much for your kind words! We're thrilled to hear that Chette provided you with excellent service and expertise. We'll be sure to pass along your appreciation. Looking forward to serving you again soon!

5 / 5 Share

Feb. 3, 2024

Joel at Trendsi was helpful and knowledgeable with a concern I had. I have great experience with Trendsi customer service support. I appreciate your help Joel!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Luxury Elegance Boutique, Thanks for the shoutout! Joel and the Trendsi team are always here to make sure you're taken care of. We're thrilled you had such a positive experience with our customer service. Keep rocking those vibes! 💪

5 / 5 Share

Feb. 3, 2024

Best fashion dropshipping app. Customer service is great. Especially Mary who was very helpful. Mary is such a competent and nice person. We are happy to work with Trendsi.

Store

Heylo

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi Heylo, Thank you for the amazing review! 🌟 We're thrilled to hear you're loving our fashion dropshipping app and that Mary provided exceptional customer service. We'll make sure to pass along your kind words to her. Excited to continue working together with you on Trendsi

5 / 5 Share

Feb. 3, 2024

Trendsi customer support is great! I am very new and had a few questions. I was assisted by Chette who was friendly, patience and quick to answer my questions at 1:00 in the morning. Thank you!

Using app

27 days

Total reviews

22

Average rating

4.9

Developer Reply

Hello Emporium, Thank you so much for the awesome feedback! We're thrilled to hear that Chette provided you with friendly and efficient assistance. Welcome to the Trendsi family, and feel free to reach out anytime with more questions or just to say hi! 😊🌟

5 / 5 Share

Feb. 2, 2024

My representative "Chette" was so helpful. She explained things so that I would gain a better understanding of how the system works. I am so thankful for her attention to detail and professional manner. She is the best!!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Boutique 1025, Thank you so much for your kind words! We're thrilled to hear that Chette provided such helpful and detailed assistance. We're lucky to have her on our team!

5 / 5 Share

Feb. 1, 2024

Chette is absolutely amazing and she makes sure all of your questions are answered with no judgement passed! A++++ Customer Service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Creations LTD., Thank you so much for your kind words! We're thrilled to hear that Chette provided you with amazing customer service. If you have any more questions or need assistance in the future, feel free to reach out. A++++ satisfaction is what we aim for! 💪❤️

5 / 5 Share

Feb. 1, 2024

I reached out to Trendsi regarding an issue I had with the app and Anya was amazing. She was able to resolve the issue within minutes of me sending the request ticket. Absolutely fantastic customer service and the app is awesome too. I highly recommend it to anyone who is thinking of doing something similar to us. Thank you Anya. Regards. Pindi Sahota. Founder. Babbazon.com

Using app

11 days

Total reviews

7

Average rating

5.0

Developer Reply

Hello Babbazon, Thank you for your kind words! We're thrilled to hear that Anya provided you with fantastic customer service and swiftly resolved your issue. We appreciate your recommendation and are delighted to have you as a satisfied user of our app. 💙

5 / 5 Share

Feb. 1, 2024

Quick response and help me with whatever I needed assistance with. Representative Lee is very helpful and went out of her way to assist me with something I really didn't know for a customer.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello LifeisCraftyy, Thank you for your kind words! I'm delighted to hear that Representative Lee was able to assist you effectively. If you have any more questions or need further assistance in the future, feel free to reach out. We're here to help! :)

5 / 5 Share

Jan. 31, 2024

I had my first order and was unsure of the process because Trendsi works differently than a previous vendor. I contacted a representative, Joel, and he was immediately helpful and super friendly. My issue was resolved within a couple minutes! So thankful for great customer service!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Spellbound Clothing and More, Thank you so much for your kind words! We're delighted to hear that Joel provided you with excellent and friendly assistance. If you have any more questions or need further help, feel free to reach out. We appreciate your business! 💙

5 / 5 Share

Jan. 31, 2024

I am new here and not sure of a few things. Czar was a wonderful help to me and made my day with the knowledge to answer my questions. Thank you Trendsi - Fashion Dropshipping.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Abundant Boutique, Thank you for your kind words! We're thrilled to hear that Czar provided excellent assistance and made your experience with Trendsi - Fashion Dropshipping a positive one. If you have any more questions or need further help, feel free to reach out. 💙

5 / 5 Share

Jan. 31, 2024

Czar did a great job on our chat and helped me get my order straighten out super quick and easy!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Comfortably U, Thank you so much for your kind words! I'm thrilled to hear that Czar was able to assist you efficiently. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback! 💙

5 / 5 Share

Jan. 30, 2024

Great selections! The support team is also so responsive and helpful! Shoutout to Czar for the prompt resolution and providing resources for me to resolve my shipping issue.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Herban Mystic, Thank you for your kind words! We're thrilled to hear you had a positive experience with our selections and support team. We'll make sure to pass on your shoutout to Czar. If you have any more questions or concerns, feel free to reach out.

5 / 5 Share

Jan. 29, 2024

Recently needed help with shipping confusion and had to contact customer support. Chette responded quickly, was friendly and answered all my questions. Chette also gave me advice so I would be able to avoid future problems with my store

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Salco.Boutique LLC, Thank you for your positive feedback! We're delighted to hear that Chette provided prompt and helpful assistance with your shipping concerns. We appreciate your business and look forward to serving you again in the future. If you have any more questions or need further assistance, feel free to reach out. ❤️

5 / 5 Share

Jan. 29, 2024

Harold was awesome at answering all of my difficult questions and he was extremely patient with me. Thank you!!!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello April Lee Boutique, Thank you so much for your kind words! I'm thrilled to hear that Harold was able to assist you with your difficult questions and that his patience made a positive impact. We appreciate your feedback!

5 / 5 Share

Jan. 29, 2024

Angelo did an excellent job of helping me fix a setting that was incorrect. Yes it was my fault it was incorrect but he helped me fix it, fast. Thanks and great job!

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello CurveKit, Thank you for your positive feedback! I'm glad Angelo could assist you efficiently. If you have any more questions or need further assistance, feel free to reach out. Have a great day! 💙

5 / 5 Share

Jan. 28, 2024

Spoke with Jules and he was SO helpful and quick to respond. Very pleasant to work with!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi castle creations boutique, Thank you for your kind words! We're delighted to hear that Jules provided helpful and prompt assistance. It was a pleasure working with you too! ❤️