Trendsi: Fashion Dropshipping
Dropship, wholesale & sourcing high quality fashion clothing
Rating
4.8
feedback
1,426
chart
#241
All reviews
Review RSS Feed
Aug. 6, 2024
Trendsi is awesome! The customer service is topnotch! I would especially like to thank their representative, Dave. He was such a help. He helped me figure out why my products were showing as sold out even when Shopify and the whole of the internet seemed to provide zero answers! On top of that, they have great products and fast shipping. Super impressed and plan to use them as much as possible!
Hi Designs on 9th, Thank you so much for your incredible feedback! We're thrilled to hear that you love Trendsi and that our customer service, especially Dave, was able to help you out. It’s our goal to make sure you always have the support you need, even when the internet falls short! We're delighted that you’re impressed with our products and shipping too. We can't wait to keep working with you and help your business soar! 🚀✨
Aug. 5, 2024
It's great App to grow your business
Hi Sybaritic Bags & Clothing, Thank you so much! We're thrilled to hear that you find our app helpful for growing your business. If you ever need any assistance or have any questions, feel free to reach out. We're here to support you every step of the way!
Aug. 19, 2024
Extremely disappointed. Saw a potential in this app so I changed my entire niche focus to women's fashion hoping to get things set up for the pre fall-winter season. Spent days doing market research, building up collections on Trendsi, rebuilding my website from scratch, investing on app plug ins etc. Only to be stopped not even half way through attempting to import the collections I created to Shopify. They told me I need to confirm I'm not a bot by purchasing a sample, then they'll remove the limit. How am I a bot when I've been asking questions almost daily and talking to them lol. I'm a drop-shipper, starting out and testing things so I don't have a seller's license yet therefore I cannot place a sample. Long story short, wasted my time, energy, and money on a wasted potential. What a joke, not a funny one. UPDATE: Just wow. One of their leads reached out because I wrote a review, not to help but to potentially get me to take it down and never responded despite responding professionally with my concerns as asked. One of their reps told me earlier that new dropshippers can start and get customer orders without needing to have inventory and that its only needed if I want to get samples. Meanwhile the lead simply says that dropshipping without a business lisence is against their and shopify rules. Imagine targetting dropshippers and don't even know Shopify's policies regarding dropshipping. Glad they rejected me like this. Rejection is protection. All they care about is turning you into a customer of their products ASAP by suggesting you order "samples" because they don't believe every new seller will actually make it. Edit: I almost wasted my time to try them again then remembered how their actions never match their words. With their OWN WORDS on several articles on THEIR WEBSITE as well as one of their representatives told me that I'm not required to obrain a seller's permit or business lisence unless I start generating over a specific number a year or specifically with Trendsi if I want to purchase a sample, being responsible I read their articles and confirmed with their representative first. Then redesigned my website, branding, marketing emails, banners, ads etc to based on their products only to block me not even half way from adding the collections I spent NIGHTS organizing. They emailed me following my review saying to reply if I need any help etc, followed up 2 times to that email and no response. Idk what possessed me to reinstall the app, but thank god I rememebered. Imaging running this kind of business and don't know a thing about shopify's requirements or dropshipping in general, let alone their own policies. AND OH MY LORD, just read this response to this review. Instead of trying to be helpful, they are more worried about dismissing my review. I uninstalled their app because they stopped me from adding products saying I need to order a sample to prove I'm a human due to my activity, not took down my store. Still building it. Tf is wrong with this company, lmao. So disrespectful, after all the communication I had with them, wow. Imagine saying I'm fake just because I wrote my experience, immature is all I can say. Also I just love shopify, me responding to this stupidity is proof enough that I'm real, but my review also shows I've tried their app for 4 days, and they're saying my store was deleted after 3 days of free trial? As if they know me? I'm laughing my butt off. Plus they emailed me on August 5 which I responded to not once but twice from my work email. If actions don't match their words was a company. Circus.
Trendsi takes all feedback and reviews seriously. More details regarding this feedback: Trendsi is legally obligated to request business licenses or seller permits before we allow businesses to use our dropshipping or wholesale services. Compliance with these requirements is crucial as it helps protect both our business and other dropshippers & wholesalers. Furthermore, we do not mandate our sellers to purchase samples. However, should the sellers wish to acquire a sample, they would need to submit their seller permit for compliance purposes. We did not at any time ask the seller to update or remove their Shopify review and can provide proof of the conversation at any time. As of 8/3 this store has been closed after the 3 day free trial and we suspect this is not a valid review from a legitimate business. Trendsi is committed to maintaining transparency and trust within our community and therefore, have chosen to respond to this review publicly.
Aug. 2, 2024
I had a query about Moissanite products, and Joel, the representative, was incredibly patient and helpful in assisting me. I am thoroughly impressed with Joel's exceptional service and the quality of Trendsi's products. I am excitedly looking forward to introducing Trendsi's dropshipping and their amazing product selection to my friends and family.
Hi MK XCLUSIVE, Thank you so much for your wonderful feedback! 🌟 We're delighted to hear that Joel was incredibly patient and helpful in assisting you with your Moissanite product query. We're thrilled that you're impressed with both Joel's exceptional service and the quality of Trendsi's products. We can't wait for you to introduce Trendsi's dropshipping and our amazing product selection to your friends and family. Welcome to the Trendsi family, and thanks for your support! 🙌✨
Aug. 1, 2024
"Chette" was my customer service rep today. She was very professional and helpful. She was able to resolve my issue quickly and provided me with a follow up by email.
Hi Coco's Collections, Thank you so much for your kind words! 🌟 We're delighted to hear that Chette provided you with professional and helpful service. It's great to know she resolved your issue quickly and followed up by email. Your satisfaction is our priority, and we truly appreciate your feedback. Thanks for being a part of the Trendsi family! 🙌✨
July 30, 2024
Amazing customer service. Just spoke with Dave and as a new business still learning the ropes, he patiently took the time to explain in detail how drop shipping works and payments work on their site. I appreciate all the help he gave me.
Hi Fete Chic Boutique, LLC, hank you so much for your amazing feedback! 🌟 We're thrilled to hear that Dave provided you with exceptional customer service. As a new business, we know how important it is to understand the ropes, and we're glad Dave could patiently explain how dropshipping and payments work on our site. Your appreciation means a lot to us. Welcome to the Trendsi family, and we're here to support you every step of the way! 🙌✨
July 29, 2024
Shout out to Charles for helping answer all my questions. Being new to all of this its nice having kind knowledgeable customer service to help. He rocked at every question I asked!
Hi Stemens Apparel and Accessories, Thank you so much for your awesome shout-out! 🌟 We're thrilled to hear that Charles was able to answer all your questions and provide the knowledgeable and kind support you needed. Being new to all of this can be challenging, and we're glad Charles rocked at every question you asked! Welcome to the Trendsi family, and we're here to support you every step of the way! 🙌✨
July 29, 2024
Love!
Hi RESORT-CHIC OMK BOUTIQUE, Wow, thank you so much for the love and the 5-star review! 🌟 We're absolutely thrilled to hear that you're enjoying your experience with Trendsi. Your support means the world to us. Thanks for being such an amazing part of the Trendsi family! 🙌✨
July 27, 2024
I 100% would recommend Trendsi for a drop shipping app
Hi Kloak, Thank you so much for your fantastic recommendation! 🌟 We're thrilled to hear that you would 100% recommend Trendsi for a dropshipping app. Your support means the world to us. Thanks for being an amazing part of the Trendsi family! 🙌✨
July 26, 2024
Hi Elevated Essentials Hub, Wow, thank you so much for the 5-star review! 🌟 We're over the moon to hear that you're loving your experience with us. Your support and satisfaction mean the world to us. Thanks for being a part of the Trendsi family! We're here to keep delivering excellence. 🙌✨
July 26, 2024
Joel is an absolute beast of a customer service rep! Friendly and fast - he handled my inquiry like a pro and got me the answer I needed. Keep doing what you're doing!
Hi Ruby's Rubbish®, Thank you so much for your amazing feedback! 🌟 We're thrilled to hear that Joel provided you with such outstanding service. Friendly and fast is exactly what we strive for, and it's wonderful to know he handled your inquiry like a pro. We’ll be sure to share your kind words with Joel. Thanks for being a part of the Trendsi family, and we’ll keep doing our best to serve you! 🙌✨
July 24, 2024
Thank you very much ' RAYMART' , he solved my problem within couple minutes. he has good knowledge. I was frustrated with this problem, but he solved. once again thank you 'TRENDSI TEAM' and 'RAYMART'.
Hi Megaroyal, Thank you so much for your wonderful feedback! 🌟 We're delighted to hear that Raymart was able to solve your problem so quickly and effectively. His knowledge and dedication truly shine through. We're sorry for any frustration you experienced, but we're glad Raymart could turn things around for you. Thank you once again from the entire Trendsi team and Raymart! We're here for you whenever you need us. 🙌✨
July 24, 2024
New to business and about to launch my website soon. So I had some questions about EVARA's return and shipping policies, and Chette was incredibly helpful. They provided clear, concise answers and guided me through the process with patience and professionalism. Thanks to Chette, I feel confident about my further process now. Excellent Service !!
Hi Evara, Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that Chette was able to provide the clear, concise answers and guidance you needed. Starting a new business can be daunting, but we're here to make it as smooth as possible for you. Welcome to the Trendsi family, and best of luck with your upcoming website launch! If you need any further assistance, we're always here to help. Excellent service is what we're all about! 🙌✨
Dec. 6, 2024
Integrating products from Trends is so seamless it seems too easy. I am so glad that I intergrated Trends products into my Shopify store. They have such a great selection. 12/06/24 I've had my first shipping issue which made me very nervous, Trendsi support representative Anya was very professional and really helped me calm down by offering to personally monitor the situation. Working with her to make sure my customers wishes were carried out to rectify her shipping issue was great. Ten out of ten, do recommend!
Hi Cart Retail, Thank you so much for your fantastic feedback! 🌟 We're thrilled to hear that integrating products from Trendsi into your Shopify store has been seamless and easy. It’s wonderful to know you're enjoying our great selection. Welcome to the Trendsi family – we're here to support you every step of the way! Happy selling! 🙌✨
July 24, 2024
Many products to choose from! Happy Shopper!
Hi Fashionontheboardwalk, Thank you so much for your awesome review! 🌟 We're thrilled to hear that you're enjoying the wide variety of products we offer. Happy shoppers like you make our day! Thanks for being a part of the Trendsi family, and happy shopping! 🙌✨
July 22, 2024
I was having issues bulk uploading inventory into shopify. Trendsi immediately got back to me. Joel , was super supportive , pleasant and helped timely. Love Trendsi!!
Hi Liarian Unlimited, Thank you so much for your wonderful review! We're delighted to hear that Joel was able to assist you. Our team takes pride in providing prompt and effective support, and we're thrilled that you had a great experience.
July 19, 2024
The have great clothes at a great price.
Hi dEsignZ Ann Love LLC, Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎
July 18, 2024
Easy to Navigate and Easy to import to my Store
Hi Carly's Boutique & More, Thrilled to hear it! Making choices effortless is what we aim for. Thanks for the awesome feedback! ❤️
July 16, 2024
I have always been assisted promptly and correctly when I have needed assistance. Chette is who I have spoken with numerous times, and I am always happy when I receive her assistance. The clothing is gorgeous and the customer service is phenomenal I would recommend Trendsi to anyone.
Hi Ocean Wave Company, Thanks for the awesome review! I'm thrilled to hear that Chette was able to help you out and make sure all your questions were answered. We'll be sure to pass on your kind words to her! 😊
July 15, 2024
Kind of clueless about how to start and Anya just spent the better part of an hour on the live chat with me answering all of my questions with links, diagrams, etc. she was really patient and gave the confidence to take the next step. Thanks Anya!
Hi Jena’s Picks, Thanks for the awesome review! I'm thrilled to hear that Anya was able to help you out and make sure all your questions were answered. We'll be sure to pass on your kind words to her! 😊