All reviews

Rating Breakdown

  • 5
    94% (1,342 ratings)
  • 4
    3% (46 ratings)
  • 3
    0% (5 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (29 ratings)

Reviews with Text

  • 88% (1,264)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 18, 2024

Easy to Navigate and Easy to import to my Store

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Carly's Boutique & More, Thrilled to hear it! Making choices effortless is what we aim for. Thanks for the awesome feedback! ❀️

5 / 5 Share

July 16, 2024

I have always been assisted promptly and correctly when I have needed assistance. Chette is who I have spoken with numerous times, and I am always happy when I receive her assistance. The clothing is gorgeous and the customer service is phenomenal I would recommend Trendsi to anyone.

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ocean Wave Company, Thanks for the awesome review! I'm thrilled to hear that Chette was able to help you out and make sure all your questions were answered. We'll be sure to pass on your kind words to her! 😊

5 / 5 Share

July 15, 2024

Kind of clueless about how to start and Anya just spent the better part of an hour on the live chat with me answering all of my questions with links, diagrams, etc. she was really patient and gave the confidence to take the next step. Thanks Anya!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jena’s Picks, Thanks for the awesome review! I'm thrilled to hear that Anya was able to help you out and make sure all your questions were answered. We'll be sure to pass on your kind words to her! 😊

5 / 5 Share

July 15, 2024

Hi, I am super excited for the opportunity to team up with Trendsi! Charles provided me all the information needed to wholesale or drop ship my products. I am currently doing, Wholesale! Charles helped me with all the information and was thorough with every question I had, and I had a lot, LOL! Huge shout out and Thank You again, to Charles!!!!

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello Just Bow Gifts, Thank you so much for your kind words! It was a pleasure assisting you. We're thrilled to hear you're excited about our dropshipping methods and we are happy that Carles was able to help you. Here's to boosting your online sales together! πŸš€

5 / 5 Share

July 15, 2024

Great customer support! Lorie just made my day! I have been struggling for days and finally made up my mind to contact the customer support. And with in minutes she solved the out of stock problem of my inventory!! I am really thankful!! She taught me each and every thing step my step, screenshot by screenshot! I have never had a better customer support anywhere in the whole wide world! Honestly!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi The Art Nook, Thanks for the awesome review! I'm thrilled to hear that Lorie was able to help you out and make sure all your questions were answered. We'll be sure to pass on your kind words to her! 😊

5 / 5 Share

July 13, 2024

Got my first order after including some styles on my website only a week prior. Had several questions regarding setup and Raymart was extremely helpful in answering all of them. He was very patient and super knowledgeable. Thanks so much again Raymart for helping me out. Looking forward to increasing my online sales thanks to the ease of Trendsi's dropshipping methods.

Using app

10 days

Total reviews

9

Average rating

5.0

Developer Reply

Hello The Edge, Thank you so much for your kind words! It was a pleasure assisting you. We're thrilled to hear you're excited about our dropshipping methods. Here's to boosting your online sales together! πŸš€

5 / 5 Share

July 13, 2024

Easy to use

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Callipygous Fit, Thanks for the feedback! Glad you found it easy to use! πŸŽ‰ If you have questions, our amazing customer support team is ready to assist 24/7! 😎

5 / 5 Share

July 11, 2024

Trendsi is in a league of its own in terms of excellent product selection, quality, affordability and speedy shipping, but today, I learned how amazing their customer service is! I called with a tech problem that was preventing me from loading new products onto my online shop. My customer service goddess, Chette, walked my 54-year-old computer illiterate self step-by-step as we tried to discover what was causing the error...for close to an hour! She did not give up on me or on fixing the problem. When she finally was able to find what I had done wrong, she helped me fix it, then stayed with me to make sure I could successfully load products and that all my questions were answered. Chette was so patient, friendly and kind - phenomenal! She never made me feel stupid, always saying it was a team effort and we would find the solution. This was THE most positive customer service I have ever had - anywhere. Thank you Chette, and thank you Trendsi. You have a loyal customer for life (P.S., give Chette a HUGE raise!). - Stephanie Thibeault, Curvy Craves, LLC.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Curvy Craves, Wow, Stephanie! Thanks for the glowing review! We're thrilled to hear that Chette provided such amazing support and helped resolve your tech issue. We're proud of our team and delighted to have you as a loyal customer. We'll definitely pass on your praise to Chette. Thank you for choosing Trendsi! πŸ’–

5 / 5 Share

July 10, 2024

Hi, I am new to trendsi, I just recently launched items to my shopify store. I had a question about an order that had not been fulfilled. I emailed customer support and received a response from Raymart. He was very descriptive in his explanation of the processes and even sent me examples of where to find different filters. Great customer service Raymart.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi serendipityandsass, Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Raymart is fantastic, and we're glad he could help you out quickly! 😊

5 / 5 Share

July 9, 2024

Charles was very helpful in answering all my questions I had regarding shipping!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Diamond Eclipse Boutique, Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Charles is fantastic, and we're glad he could help you out quickly! πŸ˜ŠπŸš€

4 / 5 Share

July 8, 2024

I just finish chatting we "Lorie" of customer service. She was courteous, knowledgeable, patience and thorough. She answered all my questions and believe me, I had a lot of questions. The app is very easy to use, and they have a great selection of products. The apps work well with the Shopify platform.

Using app

20 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Lorie is fantastic, and we're glad he could help you out quickly! πŸ˜ŠπŸš€

5 / 5 Share

July 6, 2024

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the glowing review. ❀️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎

5 / 5 Share

July 3, 2024

I received great customer from Raymart. Very patient and extremely helpful. Thank you.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello Touch Me Textures, Thanks so much for the kind words! Raymart will be thrilled to hear your feedback. We're always here to help! ❀️

5 / 5 Share

July 1, 2024

Using app

Over 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Hi GlossiChic Collection, Thank you for the glowing review. ❀️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎

5 / 5 Share

July 1, 2024

Trendsi is super easy to connect to the shopify account and it's easy to get help and support from their team. Shout out to Charles for being a great support!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Inspired Fashion 40, Thanks for the awesome review! We're thrilled to hear how easy it was to connect Trendsi to your Shopify account. Big shout out to Charles for his fantastic support! πŸŽ‰

5 / 5 Share

July 1, 2024

Joel was an amazing customer service rep! Really tried his best to help me in the beginnings of my shop opening.

Using app

About 19 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello Next Chapter, Thank you so much for your kind words! Joel is thrilled to have been able to assist you in launching your shop. We're here to support you every step of the way! ❀️

4 / 5 Share

June 21, 2025

I am a new online boutique owner (through Shopify) and just had my first customer/order! I dropship my orders at the moment and I had some concerns about shipping delays/processing times since my customer ordered items that all originated from overseas. I used TRENDSI's 24/7 customer service chat and Harold was extremely patient and helpful. He answered all of my questions and provided extra clarification with no problems. Ultimately, I was able to get the answers I needed and the interaction restored my comfortability with using TRENDSI. I do hope that in the future that you will be able to pay extra to expedite Shopify/dropshipping orders. Currently, you can only expedite shipping for samples. However, having 24/7 customer service and being able to speak to an actual rep is amazing! Thank you TRENDSI & Harold for all your help with my first order!

Using app

11 months

Total reviews

2

Average rating

4.0

Developer Reply

Hi Artemis & Athena, Thank you so much for your review! We're thrilled to hear that Harold was able to assist you effectively and that our 24/7 customer service brought you peace of mind. We appreciate your feedback on expediting orders and will definitely take it into consideration for the future. Congratulations on your first order, and here's to many more! ✨ Thank you for choosing TRENDSI and we will work hard to get that last star! :)

5 / 5 Share

June 29, 2024

Great site.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Luxury Looks Boutique, Thank you for the glowing review. ❀️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎

5 / 5 Share

June 29, 2024

Today I made my first sale. I was extremely excited. I discovered that my account wasn’t completely set up. I emailed customer support at 2:00am and within 3 minutes I received an email from RayMart. He was the best! He was so patient with me. He was so knowledgeable of the process. I have never engaged in such customer service in my life. Wow I am completely blown away. I can tell he has been trained with customer etiquette. If only we can get more customer service like RayMart displayed. What an amazing experience!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Suit Yourself Fashion Congratulations on your first sale! πŸŽ‰ We're thrilled to hear about your excitement and even more delighted that Raymart was able to assist you promptly and effectively. Thank you for your kind words about our customer service. We strive to provide the best support possible, and it’s fantastic to know Raymart made such a positive impression. We'll be sure to pass along your praise to him. If you need any further assistance as you continue to grow your store, don't hesitate to reach out. We're here for you every step of the way!

5 / 5 Share

June 28, 2024

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Corinne's Boutique Thank you so much for the five-star review! We truly appreciate your support and are delighted to know you had a great experience. If you ever have any questions or need assistance, please don't hesitate to reach out.