Trendsi: Fashion Dropshipping

Love Trendsi and there clothes! also Harlod is an all star at supporting me and my business and ensuring any issues or questions I have are answered and taken care of

I love the fashion selections. However, I continued to get shipping problems at checkout. I contacted Dave in support. He got right on it. Diagnosed the problem and fixed it! It was my configuration error. I cannot say enough about this level of support. Nor, can I say enough about the quality and great price points for their products.

Lorie Lique, gave me a fast and knowledgeable response.

I had trouble with some products not showing on my online store. Raymart was very helpful in fixing the problem for me!

Trendsi is awesome! The customer service is topnotch! I would especially like to thank their representative, Dave. He was such a help. He helped me figure out why my products were showing as sold out even when Shopify and the whole of the internet seemed to provide zero answers! On top of that, they have great products and fast shipping. Super impressed and plan to use them as much as possible!

It's great App to grow your business

Extremely disappointed. Saw a potential in this app so I changed my entire niche focus to women's fashion hoping to get things set up for the pre fall-winter season. Spent days doing market research, building up collections on Trendsi, rebuilding my website from scratch, investing on app plug ins etc. Only to be stopped not even half way through attempting to import the collections I created to Shopify. They told me I need to confirm I'm not a bot by purchasing a sample, then they'll remove the limit. How am I a bot when I've been asking questions almost daily and talking to them lol. I'm a drop-shipper, starting out and testing things so I don't have a seller's license yet therefore I cannot place a sample. Long story short, wasted my time, energy, and money on a wasted potential. What a joke, not a funny one. UPDATE: Just wow. One of their leads reached out because I wrote a review, not to help but to potentially get me to take it down and never responded despite responding professionally with my concerns as asked. One of their reps told me earlier that new dropshippers can start and get customer orders without needing to have inventory and that its only needed if I want to get samples. Meanwhile the lead simply says that dropshipping without a business lisence is against their and shopify rules. Imagine targetting dropshippers and don't even know Shopify's policies regarding dropshipping. Glad they rejected me like this. Rejection is protection. All they care about is turning you into a customer of their products ASAP by suggesting you order "samples" because they don't believe every new seller will actually make it. Edit: I almost wasted my time to try them again then remembered how their actions never match their words. With their OWN WORDS on several articles on THEIR WEBSITE as well as one of their representatives told me that I'm not required to obrain a seller's permit or business lisence unless I start generating over a specific number a year or specifically with Trendsi if I want to purchase a sample, being responsible I read their articles and confirmed with their representative first. Then redesigned my website, branding, marketing emails, banners, ads etc to based on their products only to block me not even half way from adding the collections I spent NIGHTS organizing. They emailed me following my review saying to reply if I need any help etc, followed up 2 times to that email and no response. Idk what possessed me to reinstall the app, but thank god I rememebered. Imaging running this kind of business and don't know a thing about shopify's requirements or dropshipping in general, let alone their own policies. AND OH MY LORD, just read this response to this review. Instead of trying to be helpful, they are more worried about dismissing my review. I uninstalled their app because they stopped me from adding products saying I need to order a sample to prove I'm a human due to my activity, not took down my store. Still building it. Tf is wrong with this company, lmao. So disrespectful, after all the communication I had with them, wow. Imagine saying I'm fake just because I wrote my experience, immature is all I can say. Also I just love shopify, me responding to this stupidity is proof enough that I'm real, but my review also shows I've tried their app for 4 days, and they're saying my store was deleted after 3 days of free trial? As if they know me? I'm laughing my butt off. Plus they emailed me on August 5 which I responded to not once but twice from my work email. If actions don't match their words was a company. Circus.

I had a query about Moissanite products, and Joel, the representative, was incredibly patient and helpful in assisting me. I am thoroughly impressed with Joel's exceptional service and the quality of Trendsi's products. I am excitedly looking forward to introducing Trendsi's dropshipping and their amazing product selection to my friends and family.

"Chette" was my customer service rep today. She was very professional and helpful. She was able to resolve my issue quickly and provided me with a follow up by email.

Amazing customer service. Just spoke with Dave and as a new business still learning the ropes, he patiently took the time to explain in detail how drop shipping works and payments work on their site. I appreciate all the help he gave me.

Love!

Joel is an absolute beast of a customer service rep! Friendly and fast - he handled my inquiry like a pro and got me the answer I needed. Keep doing what you're doing!

Thank you very much ' RAYMART' , he solved my problem within couple minutes. he has good knowledge. I was frustrated with this problem, but he solved. once again thank you 'TRENDSI TEAM' and 'RAYMART'.

New to business and about to launch my website soon. So I had some questions about EVARA's return and shipping policies, and Chette was incredibly helpful. They provided clear, concise answers and guided me through the process with patience and professionalism. Thanks to Chette, I feel confident about my further process now. Excellent Service !!

Integrating products from Trends is so seamless it seems too easy. I am so glad that I intergrated Trends products into my Shopify store. They have such a great selection. 12/06/24 I've had my first shipping issue which made me very nervous, Trendsi support representative Anya was very professional and really helped me calm down by offering to personally monitor the situation. Working with her to make sure my customers wishes were carried out to rectify her shipping issue was great. Ten out of ten, do recommend!

I was having issues bulk uploading inventory into shopify. Trendsi immediately got back to me. Joel , was super supportive , pleasant and helped timely. Love Trendsi!!

The have great clothes at a great price.

Easy to Navigate and Easy to import to my Store

I have always been assisted promptly and correctly when I have needed assistance. Chette is who I have spoken with numerous times, and I am always happy when I receive her assistance. The clothing is gorgeous and the customer service is phenomenal I would recommend Trendsi to anyone.