Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,649
chart
#362
All reviews
Rating Breakdown
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Jan. 10, 2024
my client never received order months after purchase
Hello 31 Woman, We're genuinely sorry to hear about the delay in receiving your order. 😔 Our team is here to help resolve this issue ASAP. Please reach out to our customer support, and we'll make sure to get things sorted out for you! Update: Hello 31 Woman, As per investigating, the order you were pertaining to was not checked out from your Trendsi app hence it was not shipped to your customer. We will reach out to you via email for more information on how this can be avoided in the future. Thank you!
Jan. 10, 2024
Anya was very supportive from our chat
Hello Shoperrz, Thrilled to hear that Anya provided fantastic support during your chat! 😊 We're here to make your experience top-notch. If you have any more questions or need assistance, feel free to reach out. Cheers to great success ahead! 🥂
Jan. 8, 2024
This is a 6 stars support. Jules rocks, he's been kind, patient and very knowledgeable in whatever question you can be facing!
Hello EnchantingTop.com, Wow, thank you so much for the incredible 6-star review! 🌟 We're thrilled to hear that Jules rocked your support experience. Kindness, patience, and knowledge are our top priorities, and it sounds like he nailed it. If you ever have more questions or need assistance, we're here for you! 🚀
Jan. 8, 2024
I was using another app for dropshipping and I found it daunting unlike Trendsi. I have found great products for my boutique and am really enjoying my shop transformation. I had questions about returns for my customer and Raymart was so helpful in answering my questions in the online chat. Bernadette is my Onboarding specialist and she has contacted and been in touch with me if I need anything from day 1. I hope to be successful with my shop now that I am using Trendsi.
Hello Heartfelt Delights, LLC, Thrilled to hear you're loving Trendsi! It's fantastic that you've found great products for your boutique, and it sounds like Raymart and Bernadette have been absolute rockstars in providing top-notch support. Here's to a super successful shop transformation! 🌟 If you ever need anything, we're here for you. Cheers to your success with Trendsi! 🛍️✨
Jan. 20, 2024
Angelo and Jules provided exceptional support when I encountered issues with my shop. His expertise and willingness to assist were invaluable in resolving the problem swiftly and effectively. His professionalism and patience made the entire process seamless. I greatly appreciate Angelo's dedication to ensuring customer satisfaction. Thank you for the outstanding assistance
Hello My Threadz Boutique, Thrilled to hear your positive feedback! 🌟 It was a pleasure assisting you with your shop, and I'm delighted we could resolve the issues swiftly. Your appreciation means a lot! If you ever need assistance again, don't hesitate to reach out. Cheers to seamless processes and satisfied customers! 🚀😊
Jan. 8, 2024
Trendsi has great reps working for them. Russete Garcia helped me a ton with all of my questions. There was some things I needed clarification on and she kindly helped me understand everything and patiently worked with me. I was very satisfied with the service and would recommend Trendsi :)
Hello Be Your Own Compass, Thanks a bunch for your awesome feedback! We're thrilled to hear that Russete Garcia provided top-notch assistance and made sure all your questions were answered. Your satisfaction means the world to us, and we truly appreciate your recommendation. Here's to more positive experiences with Trendsi! 🚀😊
Jan. 7, 2024
Trendsi is chat help is amazing!!!! Raymart was awesome!!!! He was able to help me with everything I needed. As a 1st time online shop owner this is a really big deal - as I ask a lot of questions that are probably simple to others.... He was able to help me with no problems. Thanks!
Hello Rustic-Us, Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our chat help and that Raymart was able to assist you with everything you needed. We're here to make your journey as a first-time online shop owner smooth and enjoyable. Don't hesitate to reach out if you have more questions in the future. 💙
Jan. 5, 2024
Russette Garcia and Alan Paz went above and beyond in assisting me with inquiries about shipping and tracking for customer packages. Their prompt and insightful responses swiftly resolved my issues. Demonstrating exceptional patience, they dedicated over an hour of their time online, guiding me through the process of building my Shopify store. I am thrilled to have discovered this remarkable fashion dropshipping opportunity, allowing me to focus on driving traffic to my website. The Trendsi dropshipping software has simplified the entire process, making online profit generation easy and efficient. With my first customer order successfully fulfilled, I am excited about the prospect of selling more Trendsi products. A heartfelt thank you to Russette Garcia and Alan Paz for their outstanding support. Gratefully, Asia :)
Hi OBEASY.COM, Thank you so much for your amazing feedback! 🚀 We're thrilled to hear that Russette and Alan provided exceptional support and made your experience with Trendsi dropshipping a breeze. We're here to help you succeed in driving traffic to your Shopify store and are excited about your first successful customer order! 🛍️ Your enthusiasm fuels our passion. Cheers to more success ahead! 🎉
Jan. 5, 2024
Wonderful help from Chette! I am very excited to work with Trendsi!
Hi RenaRiffelBeauty, Thrilled to hear you're excited! 🚀 Chette is fantastic, and we can't wait for an amazing journey with you at Trendsi! 🌟
Jan. 5, 2024
I am a new TTS seller with lots of questions. Mary was patient with my support request and provided the exact information that I needed to place items on my shop. It was convenient to converse with her via email when I was available, instead of holding in a chat queue, like with other providers. Thank you Mary!
Hello Oxmoor Goods, Thanks a bunch for your awesome feedback! 😊 I'm thrilled to hear that Mary could assist you so effectively. We're all about making things convenient for our sellers, and it's fantastic to know that the email support worked well for you. Don't hesitate to reach out if you have more questions – we're here to help you succeed! 🚀✨
Jan. 4, 2024
Had a quick question for Allan and he solved it like a champ. Thank you for taking care of my issue within 5 minutes.
Hello ARmerchFIT, Thrilled to hear about your positive experience with Allan! ⚡ We're here to tackle questions like champs and keep things smooth for you. Feel free to drop by anytime!
Jan. 4, 2024
I had an issue with my store that I could not figure out for a few weeks. Allan was able to walk me step by step through the process to correct a very simple setting that had been inadvertently changed in my settings. Customer service is top notch!
Hello Boutique 139, Thrilled to hear we could assist you, and thanks a bunch for the shoutout! We're here to make things right, one step at a time. Cheers to smooth sailing ahead with your store! 🌟
Jan. 4, 2024
Chette was sooooo helpful. We spent roughly an hour chatting, trying to figure out an inventory issue. We figured it out together and I could be happier. Our Customer's are happy as well!
Hi Whiskey & Wine Boutique, Hey there! 🌟 Thrilled to hear that Chette rocked your world with top-notch support! Teamwork makes the dream work, right? 🚀 Happy customers all around! If you ever need more assistance, we've got your back. Cheers to problem-solving success! 🎉
Jan. 3, 2024
Love this App easiest integration I have come across
Hello FOR THE LOVE OF TEE-SHIRTS, Thrilled to hear you love our app! Making integration easy is what we aim for. Thanks a bunch for your positive feedback! 🚀
Jan. 3, 2024
Czar has helped me answer all my questions! Opening a shopify store isnt the easiest when you dont know much about it and czar helped me with all the questions i had! Super confident this will be a great collab together !(:
Hello MOMENTS, That's fantastic to hear! 🚀 Thrilled to have been of help on your Shopify journey. Here's to a successful collaboration! If you have any more questions down the road, feel free to reach out. Cheers to your flourishing store! 🌟😊
Jan. 2, 2024
Excellent app. It's pretty easy to do dropshipping with Trendsi. The customer support of Angelo was very professional.
Hi stylefloss, Thrilled to hear you love the app for dropshipping with Trendsi! 😊 Our team, especially Angelo, is dedicated to providing top-notch customer support. If you ever need assistance or have questions, we're here for you. Happy selling! 💙
Jan. 2, 2024
Great products and wonderful customer service! Czar is always so helpful if I have any questions or need anything!
Hello Ella Mae's Boutique, Fantastic to hear you love our products! 😃 We're thrilled to know that Czar has been such a rockstar in providing excellent customer service. If you ever have more questions or need anything else, we're always here for you! 🌟 Thanks for the awesome review!
Dec. 29, 2023
I am very unhappy with the experience I've had with Trendsi. Although Trendsi provides 24hr representatives, they are not at all helpful or familiar with their own catalog. Terms and conditions change often, and as a small business owner, this is difficult to keep up with. I received several orders from TikTok through my connected store and each order was automatically cancelled. The products come from China (it would be cheaper to find the same products on Aliexpress or Alibaba), so the shipping times are 2 to 3 weeks minimum. I requested to speak with a supervisor. The supervisor's only communication was to copy and paste their new terms. When I emailed her back to ask if there were any US products in their inventory available similar to what was order so that I did not miss the entire sale, I did not receive a response or any effort to rectify the problem. This is not a good dropshipping company and the advertisements are misleading. Small businesses beware.
Hello Body Shrink, We sincerely apologize for the challenges you have encountered with Trendsi. Your feedback is invaluable to us, and we are dedicated to promptly addressing these issues. We recognize the impact on your business and are actively working to enhance our services. Regarding the automatic cancellation of TikTok orders, we want to clarify that this decision was influenced by TikTok's strict shipping policy. We implemented the auto-cancellation for orders originating from our overseas warehouse due to the 5-10 business days shipping time, which did not align with TikTok's shipping policy. However, to provide a more efficient solution for your TikTok orders, we recommend exploring our "TikTok verified" category. This category complies with TikTok's shipping policy, offering faster shipping times. We highly encourage you to consider adding these verified items to your TikTok shop instead. We appreciate your diligence in bringing these concerns to our attention. Moving forward, we are committed to improving communication, clarifying terms, and delivering better support. If you have specific issues you would like us to address or if you have further questions, please feel free to reach out. Thank you for your understanding and patience as we work towards resolving these matters. ❤️
Dec. 28, 2023
I was having some issues with set up. Mary went above and beyond in assisting me. She was a wealth of knowledge. I am up and running now. Thank you Mary!
Hello Aly Darlings, Thrilled to hear you're up and running! 🚀 Big thanks to Mary for her stellar support and wealth of knowledge. Cheers to smooth sailing ahead! 🌟
Dec. 27, 2023
Trendsi is impressive for my boutique business!!!! Whenever I have an issue, the customer service is top-notch- Anya is great and very helpful! The chat feature is available 24/7, which is great for small business owners! I would recommend Trendsi to both new and experienced boutique owners!!!
Hello Sparkle & Peony Boutique, Thrilled to hear you're loving Trendsi for your boutique business! 🌟 Anya and our customer service team are here to rock your experience, and the 24/7 chat feature is a game-changer, right? Thanks a bunch for recommending Trendsi - here's to continued success for your boutique! 🛍️💖