All reviews

Rating Breakdown

  • 5
    95% (3,465 ratings)
  • 4
    3% (122 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (15 ratings)
  • 1
    1% (35 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Jan. 17, 2024

I like the diverse selection at Trendsi, catering to various body types. However, it’s worth noting that the drop ship prices are almost double the wholesale prices, which impacts profit margins. While learning to manage my Shopify store, I received limited guidance from Trendsi, requiring a steep learning curve. I believe more support would be invaluable. It’s my suggestion that the items could be more competitively priced, and the white label opportunity should be accessible to a broader audience. Overall, a promising platform with room for improvement in pricing and support.

Using app

2 months

Total reviews

1

Average rating

2.0

Developer Reply

Hello Empress House by ChaLee, Thank you for sharing your feedback! We appreciate your positive remarks about our diverse selection. We understand your concerns about pricing and support and will certainly consider them for future improvements. Your input is valuable to us as we strive to enhance our platform. If you have any specific suggestions or further details, feel free to share. We're committed to making your experience with Trendsi even better. πŸ’™

5 / 5 Share

Dec. 26, 2023

The support I received from Allan was grade A! He responded quickly and helped me to the complete end! Always thought having my own business would be hard but Trendsi Staff makes it easy! The customer service provide is superb!

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello Passion4Fashion, Thank you so much for your kind words! We're thrilled to hear that Allan provided top-notch support and made your experience with Trendsi so positive. We're here to make your business journey smooth and enjoyable. If you ever need assistance again, feel free to reach out. Cheers to your success!πŸ₯‚

1 / 5 Share

Dec. 24, 2023

This company has bad customer service. After 4 different situations, I'm deleting them from my store.

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Iamglytja, We're genuinely sorry to hear about your experience. We're committed to providing top-notch customer service, and it's disheartening to learn we fell short. Your feedback is crucial for improving, and we'd love the opportunity to make things right. Don't hesitate to get in touch with us directly so we can address your concerns and regain your trust. 🌟

5 / 5 Share

Dec. 23, 2023

Mary was very helpful to change my customers order and responded very quickly.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Khron Store, Thrilled to hear Mary's speedy assistance made a positive impact on your experience! We appreciate your feedback and look forward to serving you again soon. ❀️

5 / 5 Share

Dec. 23, 2023

We would definitely recommend this app. In fact we will recommend this app to anyone in search of a reliable company. Our company had an issue with a customer's order(not their fault come to find out). Our team spoke with one of the representatives (Alan), and he was more than helpful, patient, and polite. Their response time is quicker than any other app we've used. The pricing is reasonable. And they not only helped our business to find the problem, but also helped our company with a solution to fix the issue. And provided us with links to read over to further resolve the issue so it doesn't happen again. The products are amazing! Choosing this app will be a great choice for your stores. You will not regret it. Thank you Trendsi! We appreciate you for all of your help and hard work. It does not go unnoticed. -Heaven Sent Xclusive Team

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Heaven Sent Xclusive, Thank you so much for your glowing review, Heaven Sent Xclusive Team! We're thrilled to hear about your positive experience with Trendsi and our representative, Alan. We're committed to providing excellent service, quick response times, and effective solutions. Your recommendation means the world to us, and we're grateful for the opportunity to support your business. Cheers to continued success and fantastic products! πŸš€πŸŒŸ

5 / 5 Share

Dec. 21, 2023

I've been using Trendsi exclusively for about a year now. No complaints here. Customer service is always helpful. Jules especially! I love the Trendsi x Tik Tok integration. It's super easy to setup and push items to my TT shop. Whenever I have a question or need help, CS is quick to respond. Highly recommend!

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Hello Bella Blue Styles, Hey there! Thanks a million for the awesome shoutout! We're thrilled to hear you've been enjoying Trendsi for a whole year without a hitch. 😊 Big props to Jules and our CS team for keeping you in the groove! πŸŽ‰ And yep, Trendsi x TikTok integration for the win - easy setup and smooth sailing! Anytime you need us, we've got your back. Thanks a bunch for the high recommendation! πŸ™ŒπŸ’™

5 / 5 Share

Dec. 19, 2023

Great alternative to Aliexpress and other competitors out there with a more specific niche.

Using app

30 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello French Fashion Depot, Thanks a million for your fantastic feedback! Thrilled to hear you find us a top-notch. We're all about carving out our unique niche, and your support energizes us to keep pushing the boundaries. Cheers to more great finds and seamless shopping experiences ahead! πŸ’™

5 / 5 Share

Dec. 19, 2023

I must say, Trendsi's customer service is top notch! I have used chat a few times. This time talking with Allen, and every time they have done a superb job and always go above and beyond answering my questions and solving any issues (which have only been minor). I have had great experience all around so far with Trendsi and am thankful for them.

Store

Jewlree

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Jewlree, Thank you so much for your fantastic feedback! We're thrilled to hear that you've had a top-notch experience with Trendsi, especially with Allen's superb customer service. We truly appreciate your support and are grateful to have you as a valued customer. If you ever have more questions or need assistance, we're here for you! 🌟

5 / 5 Share

Dec. 17, 2023

Raymart has helped me multiple times and he replies so quickly and gets me exactly what I need. 2 thumbs up to Raymart.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Wild Burro Boutique, Thrilled to hear you've had such positive experiences with Raymart! 🌟 Thanks a ton for your shoutout and two enthusiastic thumbs up. If you ever need assistance again, Raymart and the team are here for you!

5 / 5 Share

Dec. 17, 2023

Trendsi has been AMAZING at communicating. We had a customer who emailed us right away to change their shipping address, and we immediately sent the request to support but not really knowing when to expect a response because it was pretty late in the day on a Saturday. Allan from support responded to us almost INSTANTLY saying he fixed the shipping address for our customer. Needless to say, we have been very pleased with Trendsi!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi ZazzStore, Thrilled to hear about your positive experience with Trendsi! πŸš€πŸŒŸ We're all about quick and efficient support, and it sounds like Allan nailed it by fixing the shipping address almost instantly. Thanks for choosing Trendsi – here's to many more hassle-free moments! πŸŽ‰βœ¨

5 / 5 Share

Dec. 16, 2023

I love the customer support. I were connected with Czar and she was great. I'm in love with Trendsi

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello QuirkyVibes, Thank you so much for your awesome feedback! We're thrilled to hear that you had a fantastic experience with Czar and that you're loving Trendsi. Our team is always here to provide top-notch customer support, so if you ever need anything else, just let us know. Happy shopping! πŸŒŸπŸ’™

5 / 5 Share

Dec. 14, 2023

They are very quick to respond to emails and chats dealing with questions and orders. I spoke with Harold on their chat and he did not waste any time cordially, answering all of my questions. They are helping me figure out selling on TikTok, which is super helpful. I am very happy to have them as a dropshipping supplier.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Bazaare Mart, Thrilled to hear you're happy with our speedy support, especially with Harold in the chat! We're pumped to assist you on your TikTok selling journey. Thanks for choosing us as your dropshipping supplier – here's to a successful partnership! πŸ₯‚βœ¨

5 / 5 Share

Dec. 11, 2023

Joseph have been a really good help, he answered all my questions and waited for me to resolve any issues that i needed help with.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Maryse Fashion, Fantastic to hear, and kudos to Joseph! 🌟 We're thrilled he provided such excellent assistance, patiently addressing all your questions and helping resolve any issues. If you ever need more support, don't hesitate to reach out. πŸ’™

5 / 5 Share

Dec. 9, 2023

I am new to Trendsi and was having issues setting up shipping. I contacted Trendi and Raymart was able to help be solve my issue. I think I am going to really enjoy this app.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello ShopBeFearless, Thrilled to hear you had a positive experience, and welcome to Trendsi! πŸš€ Raymart and the team are here to make your journey smooth. Happy selling, and don't hesitate to reach out if you need anything else. Cheers to your success! πŸ₯‚πŸ’™

5 / 5 Share

Dec. 8, 2023

Excellent Customer Service. I love the branded invoicing and pretty quick shipping.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello GypsyHeart, Thrilled to hear you loved our service! 🌟 We're all about speedy shipping and stylish invoicing. Thanks a bunch for the shoutout! πŸš€πŸ˜Š

5 / 5 Share

Dec. 8, 2023

Joel is always so much help !! Thank you !

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Robbi & Angel, Absolutely thrilled to hear that, thank you! Joel is indeed a rockstar, and we're delighted to have such a helpful team member. If you ever need assistance again, we're just a message away. Cheers! 🌟

5 / 5 Share

Dec. 8, 2023

I'm greatly appricated the support I nrecieved from Harold on helping me wth my issue. He also helped me with future options . I thank you so much .

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Preslie’s Unique Boutique, Thrilled to hear you had a positive experience, and we're delighted that Harold could assist you with both your current issue and future options! Thank you so much for your kind words and appreciation. If you ever need further assistance, we're here for you! πŸ’™

5 / 5 Share

Dec. 7, 2023

I thank you for assisting me in finding the status of my two orders. Harold, your virtual assistant was very helpful in finding my orders and their status expeditiously. Thank you all. Murelda Bridge.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello LILY OF JAMAICA FASHION HOUSE., Thrilled to hear that Harold, our virtual assistant, could swiftly help you with your orders! We're here to make your experience seamless. If you have any more questions or need further assistance, feel free to reach out. Thanks for your kind words! ❀️

5 / 5 Share

Dec. 6, 2023

I was blessed enough to have an amazing support member by the name of Joseph and my god that man desevers a raise! I had a very difficult issue that has been causing me headaches for the past week or so and after giving him a life story on my problem he was very professional and respectful to my issue and came up with a solution that just saved my store and a whole lot more! couldn't be happier and more thankful he's definitely a keeper!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Tomorrowstore.co, Wow! Joseph is a rockstar! πŸš€ We're thrilled he could turn your stressful situation around. Thanks for the shout-out, and we'll make sure he gets the recognition he deserves! πŸ’™

5 / 5 Share

Dec. 6, 2023

This is an interesting platform with a lot of stylish collections and convenient integrations. Many thanks to Anya for answering all my questions quickly and in detail.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello The Chic Cover, Delighted to hear you're loving our platform and collections! 🌟 Huge thanks to Anya for the quick and detailed responses. We're thrilled to have you with us! πŸš€