Trendsi: Fashion Dropshipping
Dropship, wholesale & sourcing high quality fashion clothing
Rating
4.8
feedback
1,431
chart
#354
All reviews
Review RSS Feed
July 10, 2024
Hi, I am new to trendsi, I just recently launched items to my shopify store. I had a question about an order that had not been fulfilled. I emailed customer support and received a response from Raymart. He was very descriptive in his explanation of the processes and even sent me examples of where to find different filters. Great customer service Raymart.
Hi serendipityandsass, Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Raymart is fantastic, and we're glad he could help you out quickly! 😊
July 8, 2024
I just finish chatting we "Lorie" of customer service. She was courteous, knowledgeable, patience and thorough. She answered all my questions and believe me, I had a lot of questions. The app is very easy to use, and they have a great selection of products. The apps work well with the Shopify platform.
Hi, Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Lorie is fantastic, and we're glad he could help you out quickly! 😊🚀
July 6, 2024
Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎
July 3, 2024
I received great customer from Raymart. Very patient and extremely helpful. Thank you.
Hello Touch Me Textures, Thanks so much for the kind words! Raymart will be thrilled to hear your feedback. We're always here to help! ❤️
July 2, 2024
I chose trendsi for my dropshipping store because they make it so easy to integrate and of course being free is amazing. Charles was very helpful when I had a ton of questions via chat!! I love that I can always access a representative if needed.
Store
My Store
Using app
About 3 hours
Hi there! Thanks for the awesome review! We're thrilled to hear that integrating Trendsi has been a breeze for your store, and that Charles was able to help you out. We're always here for you! ❤️
July 1, 2024
Hi GlossiChic Collection, Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎
July 1, 2024
Trendsi is super easy to connect to the shopify account and it's easy to get help and support from their team. Shout out to Charles for being a great support!!
Hi Inspired Fashion 40, Thanks for the awesome review! We're thrilled to hear how easy it was to connect Trendsi to your Shopify account. Big shout out to Charles for his fantastic support! 🎉
July 1, 2024
Joel was an amazing customer service rep! Really tried his best to help me in the beginnings of my shop opening.
Hello Next Chapter, Thank you so much for your kind words! Joel is thrilled to have been able to assist you in launching your shop. We're here to support you every step of the way! ❤️
June 21, 2025
I am a new online boutique owner (through Shopify) and just had my first customer/order! I dropship my orders at the moment and I had some concerns about shipping delays/processing times since my customer ordered items that all originated from overseas. I used TRENDSI's 24/7 customer service chat and Harold was extremely patient and helpful. He answered all of my questions and provided extra clarification with no problems. Ultimately, I was able to get the answers I needed and the interaction restored my comfortability with using TRENDSI. I do hope that in the future that you will be able to pay extra to expedite Shopify/dropshipping orders. Currently, you can only expedite shipping for samples. However, having 24/7 customer service and being able to speak to an actual rep is amazing! Thank you TRENDSI & Harold for all your help with my first order!
Hi Artemis & Athena, Thank you so much for your review! We're thrilled to hear that Harold was able to assist you effectively and that our 24/7 customer service brought you peace of mind. We appreciate your feedback on expediting orders and will definitely take it into consideration for the future. Congratulations on your first order, and here's to many more! ✨ Thank you for choosing TRENDSI and we will work hard to get that last star! :)
June 29, 2024
Great site.
Hi Luxury Looks Boutique, Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎
June 29, 2024
Today I made my first sale. I was extremely excited. I discovered that my account wasn’t completely set up. I emailed customer support at 2:00am and within 3 minutes I received an email from RayMart. He was the best! He was so patient with me. He was so knowledgeable of the process. I have never engaged in such customer service in my life. Wow I am completely blown away. I can tell he has been trained with customer etiquette. If only we can get more customer service like RayMart displayed. What an amazing experience!
Hello, Suit Yourself Fashion Congratulations on your first sale! 🎉 We're thrilled to hear about your excitement and even more delighted that Raymart was able to assist you promptly and effectively. Thank you for your kind words about our customer service. We strive to provide the best support possible, and it’s fantastic to know Raymart made such a positive impression. We'll be sure to pass along your praise to him. If you need any further assistance as you continue to grow your store, don't hesitate to reach out. We're here for you every step of the way!
June 28, 2024
Hello, Corinne's Boutique Thank you so much for the five-star review! We truly appreciate your support and are delighted to know you had a great experience. If you ever have any questions or need assistance, please don't hesitate to reach out.
June 27, 2024
I had a general question and Harold was very knowledgeable and had the answer right away.
Hi Chica, Thanks for your review! We're thrilled to hear that Harold was able to help you quickly and efficiently. Your satisfaction is our top priority!
June 27, 2024
There is a wide selection of merchandise to choose from and no cost to test a product online! So appreciate this option.
Hello Style Rx, Thank you so much! We're thrilled you enjoyed our selection and the free trial option. Your satisfaction is our top priority! 🌟
April 11, 2025
Update 4/11/25: The Trendsi app is helpful to get their products initially into Shopify. Once there, however, the app's functionality keeping inventory synced between Shopify and Trendsi is hit or miss. In a recent audit, easily half of the items I checked had significantly less inventory at Trendsi than was shown on my Shopify store. When an item is deleted on Trendsi, their app is supposed to change the status of the item in Shopify to "Draft". More often than not, this doesn't work. All of these scenarios lead to making sales for which they don't have the inventory. While I like their inventory, Trendsi is not a reliable drop shipping option. --------------------------- Product selection, order support and dropshipping are solid. Too often, however, I sell an item from their stock that was showing 1 available only to be notified later they don't have it. Support pretty much just says "Oh well, get over it". With their app, there's no way to set a Safety Stock or otherwise counter the inventory inaccuracy. Their app has few useful config options and locks you out of doing anything for inventory in Shopify. In general, they don't have any tech support for their app. The support team gives it their best shot but they're reading off a script. I can't keep selling items that aren't in stock, so I'm moving on.
Hello Maison de Modes, Thanks for your feedback! We're glad you like our product selection and dropshipping. We're sorry for the inventory sync issues you're facing. We understand how crucial this is and are working hard to fix it. Your support details are helpful, and we're prioritizing this with our technical team. We'll keep you updated and ensure a smoother experience moving forward. Thanks for your patience!
June 26, 2024
Beyond the sheer selection they offer, the Customer Service and Support is top-notch. Available 24/7, and always quick to help ... whether it's helping with order status with Lorie or wrangling technical issues with Dave. 10 out of 10.
Hello, Bella Road Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with our customer service team, especially with Lorie and Dave. Providing excellent support and ensuring your satisfaction are top priorities for us, and it's great to know that we've met your expectations. We appreciate your feedback and your recommendation. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here for you 24/7!
June 25, 2024
I must say Trendsi, Has great Technical support. Chette helped me out to set up my shopify shipping, she was great and very patient with me and walked me thru, to fix the Issue. Great service.
Hello, Merchandise Emporium Thank you for sharing your wonderful experience with Trendsi's technical support! We're thrilled to hear that Chette was able to assist you with setting up your Shopify shipping and that her patience and guidance made the process smoother for you. Your satisfaction is our priority, and we truly appreciate your kind words. If you have any more questions or need further assistance, please don't hesitate to reach out.
June 25, 2024
I love this app. The apparel is top notch. great customer service, and shipping doesn't take too long to reach my customers. My customers boasts to me about how great the quality of the apparel is. i highly recommend this app for women's fashionable clothing.
Hello, Trendy Fashions R-US LLC Thank you so much for your wonderful review! We're thrilled to hear that you and your customers are enjoying our apparel and that our shipping and customer service have met your expectations. Your recommendation means a lot to us. If you ever need any further assistance, we're always here to help!
June 24, 2024
Thank you Dave for all of your help today! You were AWESOME!!!! I appreciate all that you did for me and all of the information that you provided today!
Hello MaddisonCo Inc, Thank you so much for your wonderful feedback! We're thrilled to hear that Dave was able to assist you effectively and provide you with all the information you needed. Your appreciation means a lot to us and to Dave. If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help!
June 24, 2024
Had a wonderful experience today, all my questions were answered. The representative was very knowledgeable and fast with getting me answers. Thank you Chette you are the best!!
Hello Lala's Trends, Thank you so much for your kind words! We're delighted to hear that you had a wonderful experience and that Chette was able to assist you quickly and knowledgeably. We take pride in providing excellent customer service, and it's great to know that Chette made a positive impact. If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help!