Trendsi: Fashion Dropshipping
Dropship, wholesale & sourcing high quality fashion clothing
Rating
4.8
feedback
1,426
chart
#359
All reviews
Review RSS Feed
Jan. 8, 2024
I was using another app for dropshipping and I found it daunting unlike Trendsi. I have found great products for my boutique and am really enjoying my shop transformation. I had questions about returns for my customer and Raymart was so helpful in answering my questions in the online chat. Bernadette is my Onboarding specialist and she has contacted and been in touch with me if I need anything from day 1. I hope to be successful with my shop now that I am using Trendsi.
Hello Heartfelt Delights, LLC, Thrilled to hear you're loving Trendsi! It's fantastic that you've found great products for your boutique, and it sounds like Raymart and Bernadette have been absolute rockstars in providing top-notch support. Here's to a super successful shop transformation! 🌟 If you ever need anything, we're here for you. Cheers to your success with Trendsi! 🛍️✨
Jan. 7, 2024
Trendsi is chat help is amazing!!!! Raymart was awesome!!!! He was able to help me with everything I needed. As a 1st time online shop owner this is a really big deal - as I ask a lot of questions that are probably simple to others.... He was able to help me with no problems. Thanks!
Hello Rustic-Us, Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our chat help and that Raymart was able to assist you with everything you needed. We're here to make your journey as a first-time online shop owner smooth and enjoyable. Don't hesitate to reach out if you have more questions in the future. 💙
Jan. 4, 2024
Had a quick question for Allan and he solved it like a champ. Thank you for taking care of my issue within 5 minutes.
Hello ARmerchFIT, Thrilled to hear about your positive experience with Allan! ⚡ We're here to tackle questions like champs and keep things smooth for you. Feel free to drop by anytime!
Jan. 4, 2024
Chette was sooooo helpful. We spent roughly an hour chatting, trying to figure out an inventory issue. We figured it out together and I could be happier. Our Customer's are happy as well!
Hi Whiskey & Wine Boutique, Hey there! 🌟 Thrilled to hear that Chette rocked your world with top-notch support! Teamwork makes the dream work, right? 🚀 Happy customers all around! If you ever need more assistance, we've got your back. Cheers to problem-solving success! 🎉
Jan. 2, 2024
Excellent app. It's pretty easy to do dropshipping with Trendsi. The customer support of Angelo was very professional.
Hi stylefloss, Thrilled to hear you love the app for dropshipping with Trendsi! 😊 Our team, especially Angelo, is dedicated to providing top-notch customer support. If you ever need assistance or have questions, we're here for you. Happy selling! 💙
Jan. 2, 2024
Great products and wonderful customer service! Czar is always so helpful if I have any questions or need anything!
Hello Ella Mae's Boutique, Fantastic to hear you love our products! 😃 We're thrilled to know that Czar has been such a rockstar in providing excellent customer service. If you ever have more questions or need anything else, we're always here for you! 🌟 Thanks for the awesome review!
Dec. 29, 2023
I am very unhappy with the experience I've had with Trendsi. Although Trendsi provides 24hr representatives, they are not at all helpful or familiar with their own catalog. Terms and conditions change often, and as a small business owner, this is difficult to keep up with. I received several orders from TikTok through my connected store and each order was automatically cancelled. The products come from China (it would be cheaper to find the same products on Aliexpress or Alibaba), so the shipping times are 2 to 3 weeks minimum. I requested to speak with a supervisor. The supervisor's only communication was to copy and paste their new terms. When I emailed her back to ask if there were any US products in their inventory available similar to what was order so that I did not miss the entire sale, I did not receive a response or any effort to rectify the problem. This is not a good dropshipping company and the advertisements are misleading. Small businesses beware.
Hello Body Shrink, We sincerely apologize for the challenges you have encountered with Trendsi. Your feedback is invaluable to us, and we are dedicated to promptly addressing these issues. We recognize the impact on your business and are actively working to enhance our services. Regarding the automatic cancellation of TikTok orders, we want to clarify that this decision was influenced by TikTok's strict shipping policy. We implemented the auto-cancellation for orders originating from our overseas warehouse due to the 5-10 business days shipping time, which did not align with TikTok's shipping policy. However, to provide a more efficient solution for your TikTok orders, we recommend exploring our "TikTok verified" category. This category complies with TikTok's shipping policy, offering faster shipping times. We highly encourage you to consider adding these verified items to your TikTok shop instead. We appreciate your diligence in bringing these concerns to our attention. Moving forward, we are committed to improving communication, clarifying terms, and delivering better support. If you have specific issues you would like us to address or if you have further questions, please feel free to reach out. Thank you for your understanding and patience as we work towards resolving these matters. ❤️
Dec. 27, 2023
Trendsi is impressive for my boutique business!!!! Whenever I have an issue, the customer service is top-notch- Anya is great and very helpful! The chat feature is available 24/7, which is great for small business owners! I would recommend Trendsi to both new and experienced boutique owners!!!
Hello Sparkle & Peony Boutique, Thrilled to hear you're loving Trendsi for your boutique business! 🌟 Anya and our customer service team are here to rock your experience, and the 24/7 chat feature is a game-changer, right? Thanks a bunch for recommending Trendsi - here's to continued success for your boutique! 🛍️💖
Dec. 24, 2023
This company has bad customer service. After 4 different situations, I'm deleting them from my store.
Hi Iamglytja, We're genuinely sorry to hear about your experience. We're committed to providing top-notch customer service, and it's disheartening to learn we fell short. Your feedback is crucial for improving, and we'd love the opportunity to make things right. Don't hesitate to get in touch with us directly so we can address your concerns and regain your trust. 🌟
Dec. 17, 2023
Raymart has helped me multiple times and he replies so quickly and gets me exactly what I need. 2 thumbs up to Raymart.
Hello Wild Burro Boutique, Thrilled to hear you've had such positive experiences with Raymart! 🌟 Thanks a ton for your shoutout and two enthusiastic thumbs up. If you ever need assistance again, Raymart and the team are here for you!
Dec. 14, 2023
They are very quick to respond to emails and chats dealing with questions and orders. I spoke with Harold on their chat and he did not waste any time cordially, answering all of my questions. They are helping me figure out selling on TikTok, which is super helpful. I am very happy to have them as a dropshipping supplier.
Hello Bazaare Mart, Thrilled to hear you're happy with our speedy support, especially with Harold in the chat! We're pumped to assist you on your TikTok selling journey. Thanks for choosing us as your dropshipping supplier – here's to a successful partnership! 🥂✨
Dec. 9, 2023
I am new to Trendsi and was having issues setting up shipping. I contacted Trendi and Raymart was able to help be solve my issue. I think I am going to really enjoy this app.
Hello ShopBeFearless, Thrilled to hear you had a positive experience, and welcome to Trendsi! 🚀 Raymart and the team are here to make your journey smooth. Happy selling, and don't hesitate to reach out if you need anything else. Cheers to your success! 🥂💙
Dec. 8, 2023
Joel is always so much help !! Thank you !
Hello Robbi & Angel, Absolutely thrilled to hear that, thank you! Joel is indeed a rockstar, and we're delighted to have such a helpful team member. If you ever need assistance again, we're just a message away. Cheers! 🌟
Dec. 7, 2023
I thank you for assisting me in finding the status of my two orders. Harold, your virtual assistant was very helpful in finding my orders and their status expeditiously. Thank you all. Murelda Bridge.
Hello LILY OF JAMAICA FASHION HOUSE., Thrilled to hear that Harold, our virtual assistant, could swiftly help you with your orders! We're here to make your experience seamless. If you have any more questions or need further assistance, feel free to reach out. Thanks for your kind words! ❤️
Dec. 6, 2023
This is an interesting platform with a lot of stylish collections and convenient integrations. Many thanks to Anya for answering all my questions quickly and in detail.
Hello The Chic Cover, Delighted to hear you're loving our platform and collections! 🌟 Huge thanks to Anya for the quick and detailed responses. We're thrilled to have you with us! 🚀
Dec. 1, 2023
This is a great app and good products. The customer service is great. Dave helped me and he was wonderful, knowledgeable, & quick to respond. Thanks Dave!
Hello The Resale Boutique, Thank you so much for your awesome feedback! We're thrilled to hear you love our app and products. 😊 Big shoutout to Dave for his wonderful and quick assistance! 🚀 We appreciate your support and look forward to serving you even better in the future. 🌟
Nov. 24, 2023
Chette was very helpful. I had a concern about delivery status for a customer and Chette was able to locate the package and explain the delivery process so that I could keep my customer assured and up to date on the status of her order.
Hello 3 Gen Handbags and More, Thrilled to hear about your positive experience! 🌟 Chette is indeed a rock star. We're all about making sure your customers are happy and well-informed. Thanks for choosing us for your boutique – we're here to keep things smooth and stylish! 👗📦
Nov. 24, 2023
Lee was amazing! She was extremely helpful and resolved our issue quickly.
Hello Zen Lily Boutique, Thrilled to hear that, and thanks a bunch for sharing your experience! We're lucky to have Lee on our team. If you ever need assistance again, we're here for you! 🚀✨
Nov. 20, 2023
I had the pleasure of having Allan giving me step by step instructions for making sure my shopify store was set up and integrated properly with Trendsi. His knowledge was key. I really appreciated his help.
Hello McKinley K., Hi there! 🌟 Thanks a bunch for your awesome review! We're thrilled to hear that Allan could assist you step by step in getting your Shopify store all set up with Trendsi. Our team is dedicated to providing top-notch support, and it's fantastic to know that Allan's knowledge made a real difference for you. If you ever need more help or have questions, we're always here for you.
Nov. 19, 2023
Great App. Representatives are very responsive if you need their assistance. Czar was of great help on the 24/7 chat.
Hello NicholesGifts, Delighted to hear you're enjoying our app! 🌟 Thanks a bunch for the shoutout! We're thrilled Czar could assist you round the clock. If you ever need more help, we're just a message away! 🚀 #CustomerSuccess