Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,651
chart
#363
All reviews
Rating Breakdown
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Oct. 28, 2023
Trendsi customer service is great. Chette was very helpful, she answer all my question promptly.
Hello Three-Apparel, Thank you so much for your kind words! We're thrilled to hear about your positive experience with Trendsi customer service. Chette is indeed a valuable member of our team, and we're glad to know she provided you with prompt and helpful assistance. If you have any more questions or need further support, feel free to reach out. We look forward to serving you again in the future! 😊🌟
Oct. 28, 2023
Trendsi is amazing! I just got my first sale(not even a day yet. I literally just fixed my store 3 hours ago LOL) And the customer asked for a size change which I tried to do in Shopify but couldn't, I think because fulfillment was already in progress. Well Long story short, Gretle helped fix it in less than 2 minutes and Trendsi is Amazing! The products sell themselves, customer service is top-notch! I am super excited, can you tell?! This is my first successful Shopify store, y'all in 3 years of trying, 3 years!!! Trendsi is the bomb..that's it
Hello Ornate Glory, That's absolutely fantastic news! 🎉 We're beyond thrilled to hear about your success with Trendsi, especially on your very first day! Gretle and our support team are rockstars, and it's awesome to hear they were able to assist you so quickly. Here's to many more successful years ahead with Trendsi powering your business! 🚀💥 Thank you for being a part of our community! 🙌 #TrendsiRocks 🌟
Oct. 28, 2023
Trendsi has been a great option for me as a brand new online boutique. Their system syncs perfectly with my Shopify store and their customer service is excellent! Gretle, Angelo, and Erika are three of their customer service reps and all three were extremely helpful with questions and resolving a small issue. I also love that I can filter by where the products are coming from, so I can avoid overseas shipping / longer ship times. Some issues with overseas quality and availability, but Trendsi catches it before the products are shipped. I appreciate their attentiveness!
Hi Pixie Petal Boutique, Wow! We're thrilled to hear about your fantastic experience with Trendsi, and we're honored to be a part of your online boutique journey. It's awesome to know that our team, especially Gretle, Angelo, and Erika, could assist you effectively. We're committed to making sure your business runs smoothly, and we're glad to hear that our syncing system with Shopify and product filtering options are making a difference. Thanks for being part of the Trendsi family! 🚀💪
Oct. 28, 2023
It can be difficult to navigate the complexities of order management and inventory sync. However, with Anya from Trendsi by my side, it became a breeze. Her troubleshooting expertise, combined with a patient and understanding demeanor, ensured that all of my concerns were addressed promptly. She not only assisted in resolving the issues I was experiencing, but she also took the time to ensure I understood the solutions. The level of dedication and professionalism exhibited by Anya is commendable, making her an invaluable asset to the Trendsi team. Hats off to such excellent customer service!
Hello Love it Curvy, Thank you so much for your amazing feedback! We're thrilled to hear that Anya was able to provide you with such outstanding support. Her dedication and expertise truly shine through in her interactions with our customers. We're lucky to have her on our team! If you ever need further assistance, don't hesitate to reach out. We're here to help! 🌟
Oct. 27, 2023
I have to say the ease of using Trendsi is a great thing. An when I needed help, reached out to Customer Support and they took care of me immediately. Thank you Allan for the assist. Still fairly new user but so far happy with the experience.
Hello FORMA Fashions, Thank you for your awesome feedback! We're thrilled to hear that you're enjoying Trendsi and finding it easy to use. Our team is always here to assist you whenever you need it. Shoutout to Allan for providing you with top-notch support! 🌟 We're excited to have you as part of our community and look forward to continuing to serve you. Cheers to many more successful experiences with Trendsi! 🚀
Jan. 25, 2024
I have enjoyed using this user friendly app it has made my life and business run smoothly!! Most of all the support is very helpful with every purchase or order. I would like to thank Gretle at Trendsi support she literally replied to my support email within minutes and was so very helpful. This is a dropshipping service I will intend to use for my business for years to come. You should too. I would like to mention Mary from the support team who was and is always going the extra mile to help and assist you.
Hello JUST JEN, That's fantastic to hear! We're thrilled that you're finding our app user-friendly and that it's making such a positive impact on your life and business. It's always our goal to provide excellent support, and we're so glad to hear that Gretle was able to assist you promptly and effectively. We're honored to have you as a long-term partner, and we can't wait to continue supporting your business for years to come. Thank you for your kind words and for choosing us! ❤️
Oct. 26, 2023
Great training and customer service. "Czar" was very helpful and solved my problem quickly. 5 stars to "Czar" and Trendsi.
Hello The Fashion Queens, Thank you so much for your fantastic feedback! 🌟 We're thrilled to hear that you had a great experience with Czar and our team. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! 💪
Oct. 26, 2023
I want to say a huge thank you to Dave @ Trendsi who worked very hard to resolve a problem. I'm so impressed with the time and patience he had. As soon as he resolved my issue he asked if he could check a few other things to make sure they were running well. Thank you Dave, you were kind, patient and so very knowledgable.
Hello Bre & Millie, That's fantastic to hear! 🌟 Thank you for sharing your experience with Dave. We're thrilled he could assist you efficiently and go the extra mile to ensure everything is running smoothly. We're lucky to have him on our team! If you need anything else, don't hesitate to reach out. Have a great day! 😊🚀
Oct. 26, 2023
Not happy with the overseas shipping. It is taking longer than expected especially when the order sets at the warehouse for 3 or 4 days before it is shipped to the U.S. I will be pulling all of the products from overseas in the near future or finding another supplier as they have very few plus size items in the U.S. Warehouse
Hi Attitude-Me, We sincerely apologize for the challenges you faced with your shipping experience. Recognizing the significance of timely deliveries, we are actively working to enhance our overseas shipping process. Regarding orders originating from our overseas warehouse, please note that we have a processing time of 3-4 business days. This ensures a thorough quality check for the items we dispatch, guaranteeing their excellent condition upon arrival. Your feedback is immensely valuable to us, and we thank you for your understanding as we tackle these issues. We remain dedicated to improving our U.S. warehouse selection, and we invite you to stay tuned for exciting updates! We appreciate your patience and value you as a customer. 🚀
Oct. 26, 2023
Czar was super helpful! She answered all my questions and resolved my issues. Thanks a lot!
Hello Jobless Cat, That's fantastic to hear! We're thrilled Czar could assist you promptly and effectively. Don't hesitate to reach out if you have more questions in the future. Thank you for your kind words! 😊🌟
Oct. 25, 2023
The attention from Gretle Altavano was excellent and she was able to completely clarify all my questions.
Hello BOHEDIA, That's fantastic to hear! 👏 Gretle Altavano is a rockstar, and we're thrilled she provided you with such excellent service! If you ever have more questions, don't hesitate to reach out. Thanks for choosing us! 🌟
Oct. 24, 2023
Trendsi is super user-friendly, sources great inventory and the support is super fast and helpful! I contacted them earlier about an issue with an order and Anya responded within minutes and completely resolved the issue, I was shocked at how prompt and friendly her service was when I have waited for days for a response or had difficulty resolving issues using other dropshipping apps. Highly recommend!!
Hello Driftwood Boutique, Thank you so much for your fantastic feedback! We're thrilled to hear that you've had such a positive experience with Trendsi. Our team, especially Anya, is dedicated to providing fast and friendly support. We're grateful for your recommendation and look forward to continuing to serve you! ❤️
Oct. 24, 2023
Dave was amazing! I just started using Tiktok Shop and have had issues on the tiktok side, Dave was extremely helpful and literally walked me thru step by step! Would highly recommend using Trendsi!
Hello Diversely You Boutique, That's awesome to hear! 💥 Dave sounds like a true TikTok Shop expert, guiding you every step of the way. Thanks for sharing your positive experience! We're thrilled to have you on board with Trendsi! 🚀
Oct. 24, 2023
It has been such a great experience to work with Trensdi, such a nicely built page and they offer great support. Raymart is a kind agent from Trendsi, who helped me and walked me through my inventory, assisting me with syncing products to show in or out-of-stock items on my store website. I was able to learn how to navigate through my store and correct or adjust my inventory, all through his excellent support. Raymart went above and beyond to help me with my questions and any issues I was experiencing were resolved. I feel valued and cared for. Thank you once again for your help, Raymart!!! I am very pleased with Trensdi and their support team, and I highly recommend them.
Hello Epiclater, Thank you so much for your kind words! We're thrilled to hear about your fantastic experience working with Raymart and the Trendsi team. It's wonderful to know that you found our platform user-friendly and that Raymart provided such excellent support in navigating your store and managing your inventory. We're committed to ensuring our users feel valued and cared for. Your recommendation means a lot to us! If you ever need further assistance, don't hesitate to reach out. Thanks again! ❤️
Oct. 23, 2023
So far so good! The one technical issue I had trouble with, Raymart was able to help get the problem solved.
Hello The Prissy Palm, That's awesome to hear! 🚀 We're thrilled that Raymart was able to resolve your technical issue. If you ever need further assistance, don't hesitate to reach out. We're here to keep things running smoothly for you! 😄👍
Oct. 23, 2023
Easy to use and great customer service.
Hello The DannyC, Thrilled to hear you found our product easy to use! Our team is always here to assist you. Thanks for the positive feedback! 😊🌟
Oct. 22, 2023
Anya Esteva was so helpful . What I really like is that she understood right way what I needed help with. As well as gave me extra tips that I wasn't aware of about this app. I' am loving the Trendsi app so far. Thank you for your fast and professional customer service.
Hello loveperseveres, That's fantastic to hear! We're thrilled that Anya provided you with such excellent assistance and went above and beyond to help you make the most of the Trendsi app. We're glad you're enjoying your experience! If you have any more questions or need further help, don't hesitate to reach out. Thank you for your kind words and for being a part of our community! 😊🚀
Oct. 22, 2023
Anya was of great assistance. She was precise and quick with her replies.
Hello Arrayl, That's fantastic to hear! We're thrilled Anya could provide you with such efficient and accurate assistance. Thank you for taking the time to share your positive experience! If you ever need help again, don't hesitate to reach out.
Oct. 22, 2023
I talked to Anya from the customer service. She was such a nice person and she tried to solve the issue immediately and went above and beyond. Great costumer service.
Hello INNOVENCHI, That's fantastic to hear! Anya sounds like a rockstar in customer service. It's always a pleasure to know that our team is going the extra mile. Thanks for sharing your positive experience! 🌟
Oct. 21, 2023
Czar was fantastic. I needed help finding a customer order and linking everything to my store. She was patient and helped me set everything up. Thank you, Czar!
Hello NPD Nancy Ping Designs, That's awesome to hear! 🌟 Czar and the rest of our customer support are always happy to assist. Glad your experience was smooth and successful! If you need anything else, don't hesitate to reach out. Cheers to a thriving store! 🚀🛍️