Trendsi: Fashion Dropshipping
Dropship, wholesale & sourcing high quality fashion clothing
Rating
4.8
feedback
1,431
chart
#354
All reviews
Review RSS Feed
Feb. 21, 2024
Big thanks to Czar for sorting out my pricing issue , I'm Super grateful for the help, Keep up the good work!
Hi Minx, Hey there! Thanks a bunch for the shoutout! 🌟 Glad we could help sort things out for you. Here's to smooth sailing ahead! 🚀
Feb. 21, 2024
Raymart was amazing! thanks for all your help.
Hi Old Money Collection, Absolutely thrilled to hear you had a fantastic experience with Raymart! We're here to assist anytime you need us. Cheers to more awesome moments ahead! 🥂
Feb. 20, 2024
Honest Review: Customer service is good. Product quality could be good but also bad. Huge Disclaimer: shipping rates are really bad. Just got my first two orders and they are both late. Will probably take 2-3 weeks to arrive. For this reason this supplier will never be a good option. You can make a bit of money but your customers will never be satisfied and will never place another order.
Hello Melizafashion, Thank you for sharing your thoughts with us. We're glad you appreciated our customer service. We understand your frustration about the shipping issues you faced with your recent order. It was placed during the Lunar New Year when our suppliers and shipping team were on holiday. ❤️ To avoid such problems, we inform our Trendsi users about holidays like Lunar New Year well in advance. We provide early announcements and a holiday shipping calendar to help users plan accordingly. We also offer a success guide to minimize shipping delays during holiday periods. Transparency is important to us. Hence, we send email notifications for delays as soon as they're identified. We're always working to improve our processes and provide a better experience for our customers. Your feedback is crucial, and we'll strive to do better in the future. Thank you for bringing this to our attention. If you have any more questions or concerns, please feel free to contact us.
Feb. 19, 2024
My Partner and I are working on doing dropshipping, but we've face numerous technical challenges. But my encounter with a customer help agent with Trendsi name Joel, has encouraged us more to keep pushing and bring our shop to life. Timely responses, problem solving ideas and so many more. You have a doubt? Try Trendsi and be glad.
Hello LEX & Miss V., Thanks for sharing your experience! It's great to hear that Joel from Trendsi's customer support team has been such a motivating force for you. Keep pushing forward, and with that kind of support, there's no doubt your shop will thrive! 💪
Feb. 18, 2024
Nothing but good things to say in our dealings with Trendsi so far and we got our questions answered by Czar
Hi ALLRJ, Thanks a bunch for the positive vibes! We're thrilled you've had a great experience with Trendsi, and Czar was happy to assist. Here's to more fantastic interactions ahead! ❤️
Feb. 16, 2024
I had to change an address for a customer, and Chette made it quick and easy!
Hello Bitty Bee Boutique, Thanks for the shoutout! Glad we could zip through that address change for you! 🚀
Feb. 11, 2024
Czar was amazing! very helpful. I just downlowned this to add more to my ecommerce store and had lots of questions! Very patient and answered everything!
Hello Boho Travel Boutique, Thank you so much for your kind words! It was a pleasure assisting you with your ecommerce journey. Don't hesitate to reach out if you have any more questions in the future. Keep rocking your store! 🚀
Feb. 11, 2024
"Chette" was very helpful , explainations were simple and problem was solved ! this is my 2nd time having to contact support and it is always easy chat and they always answer any questions I have and resolve any issues
Hi VAZLUXE.COM, Thank you for your awesome feedback! We're thrilled to hear that Chette provided such helpful and simple explanations to solve your problem. We aim to make every interaction easy and effective for our customers, and we're delighted to know we've hit the mark for you twice now. If you ever have more questions or need assistance in the future, feel free to reach out! ❤️
Feb. 11, 2024
Anya was wonderful in promptly replying to my emails. Her customer service was wonderful and she answered all of my questions within an hour through email! Trendsi definitely has excellent customer service!
Hello Milk and Sand, Thank you so much for your kind words! We're thrilled to hear that Anya provided you with prompt and excellent customer service. We strive to make sure all your questions are answered quickly and efficiently. Looking forward to serving you again soon! 🌟
Feb. 6, 2024
What amazing customer service! I lost my connection and the next person read the past conversation and helped me get our shipping set up as customer's were not able to check out! Everything about this service has been so simple and easy to use and the products are good we ordered a few to take pictures of and test out quality! Definitely suggest this company's app and products!
Hi Silked LLC, Thank you so much for the fantastic feedback! We're thrilled to hear that our customer service team could assist you promptly and efficiently. Making sure your shipping setup was smooth is our priority! We're glad you found our app easy to use and enjoyed the quality of our products. We appreciate your support and look forward to serving you again in the future! ❤️
Feb. 5, 2024
I've always receive prompt responses and the assistance that I need whenever I contact support.
Hi One Clear Paradigm, Thrilled to hear you've been experiencing such speedy and helpful support! We're always here to lend a hand whenever you need it. Thanks for your kind words! ❤️
June 5, 2024
This is my most recent update on Trendsi as it comes to shipping. If I were to do it again, I would definitely rethink the about the relationship with Trendsi. Their customer service is available, but they are hardly any use at all. Constant delays with shipping and even worse the customer service seems to have no clue at all. They are available and provide lip service at best, and provide timely updates that "we are still working to get the latest and will update you on the latest ..." In the past 30 days for the orders we have sent over, it has been extremely challenging. While their app is good, which anybody can do these days, their operations is almost ineffective and extremely customer unfriendly. ----- Trendsi's customer service is very good. I worked with Chette on a pricing issue and she helped immediately. Very nice! Another day, another wonderful service from Lorie - thank you for help with bulk uploading.
Hello Savvy Stylish, Thank you so much for your kind words! We're thrilled to hear that Chette provided prompt assistance with your pricing issue. Our team is dedicated to delivering top-notch customer service, and we're glad to have met your expectations. If you ever need further assistance, don't hesitate to reach out. We're here to help! ❤️
Jan. 31, 2024
Czar did a great job on our chat and helped me get my order straighten out super quick and easy!!
Hello Comfortably U, Thank you so much for your kind words! I'm thrilled to hear that Czar was able to assist you efficiently. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback! 💙
Jan. 28, 2024
Spoke with Jules and he was SO helpful and quick to respond. Very pleasant to work with!
Hi castle creations boutique, Thank you for your kind words! We're delighted to hear that Jules provided helpful and prompt assistance. It was a pleasure working with you too! ❤️
Jan. 27, 2024
I recently reached out to Trendsi support to inquire about the private label branding process for while label vendors. Joel was kind, respectful, and prompt in assisting me in what I needed to do to get the process started.
Hello Studio 1471, Thank you for sharing your positive experience with Trendsi support. We're thrilled to hear that Joel was able to assist you promptly and with kindness. If you have any more questions or need further assistance, feel free to reach out. We appreciate your business! ❤️
Jan. 25, 2024
Had a small hiccup today with inventory not syncing (which was probably user error). Wasn't expecting much when I used the chat assistant, but once I got through the automated answers, the representative, Angelo, was a huge help. He knew exactly what was wrong and we were able to resolve the problem in a few clicks. Thanks Angelo!
Hello Karmony, Thank you for sharing your experience! We're delighted to hear that Angelo provided excellent assistance and resolved the issue efficiently. We can't wait for you to give us that last star to make it 5 stars. 🌟😊 If you have any more questions or need further support, feel free to reach out. We appreciate your feedback! 💙
Oct. 23, 2024
We have been with Trendsi for 4 years and haven't had any problems, quality has been good, which has given us great reviews on TrustPilot. Customer service has been great and Representatives Czar and Raymart were very helpful with a pre-order I had during Spring Festival/Lunar New Year. I know everyone's experience is different. However, so far, we've been happy with our relationship with Trendsi.
Hi Teddy Blaze, Thank you for sharing your positive experience with Trendsi! We're thrilled to hear that you've had a great two years with us. We appreciate your kind words about our product quality, customer service, and the assistance provided by Representative Czar. We look forward to continuing to meet your expectations and appreciate your ongoing support.💙🥂
Dec. 12, 2024
Harold was so helpfully! Walked through everything and answered all my questions!
Hello Apricot Lane Duluth, Thank you for your kind words! We're glad Mary could assist you and address all your questions. If you have any more, feel free to ask!
Jan. 23, 2024
Thank you Chette for helping me today... fast customer service. Awesome app. Can't wait to upload all their products to my store. Well done.
Hello GreenLifeHuman Emporium, Hi there! Thanks a ton for your shoutout! 🌟 Thrilled to hear you had a speedy and awesome experience. Buckle up for the product upload journey – we're here to make it a breeze!
Jan. 18, 2024
Trendsi customer support is AMAZING! Chette helped me with an order today. She was helpful, kind, and quickly gave me the information I needed for an order. I have been super happy with the service I have received from customer support.
Hello Bougie Julie's Boutique, Thank you so much for your fantastic review! We're thrilled to hear that Chette provided you with amazing support and made your experience with Trendsi a positive one. We truly appreciate your kind words and look forward to continuing to exceed your expectations in the future! 😊🌟