Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,650
chart
#363
All reviews
Rating Breakdown
Review RSS Feed
Nov. 5, 2023
Czar was very quick in responding. Very knowledgeable. Super nice and professional. If possible, I would give her 10 stars!!!
Hi Hoodies For All Kind, Thank you so much for your kind words! 🌟 I'm thrilled to hear that you had a great experience. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! 😊
Nov. 5, 2023
Raymart did a great job answering my questions and was very thorough.
Hello Golden Lychee, Thank you so much for your kind words! We're thrilled to hear that Raymart was able to assist you effectively. If you have any more questions in the future, feel free to reach out. Have a fantastic day!
Nov. 5, 2023
I had a fast experience with Gretle and she was very pleasant. This was a great first time experience.
Hello Jewel ME, Thank you so much for your kind words! We're thrilled to hear that you had a fast and pleasant experience with Gretle. We're looking forward to providing you with many more great experiences in the future!" 🌟
July 28, 2024
Great Company!
Hello Bella Bourget, Thank you so much for your kind words! We're thrilled to hear about your positive experience with Gretle and our customer service team. We're always here to help, so don't hesitate to reach out if you have any more questions or need assistance in the future. Thanks for recommending Trendsi! 😊🌟
Nov. 4, 2023
I had an issue adding the address for Trendsi on my tiktok shop i worked with a rep named Chette who was amazing very patient and got everything taken care of for me. Huge KUDOS to Chette!!!!!
Hi Marie's Gift's, Hey there! 🌟 Thanks a bunch for your awesome feedback! We're thrilled to hear that Chette was able to help you out and get everything sorted. We'll be sure to pass on your kudos to him! If you have any more questions or need further assistance, feel free to reach out. Happy selling! 💃🛍️
Nov. 3, 2023
Thank you Allan for your help :)
Hello Mos Store World, You're welcome! We're glad Allan could assist you promptly! If you have any more questions or need further help, feel free to ask. Have a fantastic day! 😊
Nov. 2, 2023
I had a problem with setting up shipping rates. Anya with customer support was SO kind and HELPFUL!! She took me step by step to resolve the problem. Most of all she was so patient with me. I am very pleased with the customer service!
Hello Sew Southern Kids Couture, That's fantastic to hear! 🎉 We're thrilled Anya could assist you with setting up the shipping rates and that you had such a positive experience. Our team is always here to help, so if you have any more questions or need further assistance, don't hesitate to reach out. Thank you for your kind words! 😊🌟
Nov. 2, 2023
I would absolutely recommend Trendsi for smooth operation and quality service, Best Decision ❤️ Gretle is very communicative and very resourceful
Hello RahLeeBoutique, Thank you so much for your kind words and recommendation! We're thrilled to hear that you've had a smooth experience with us. We'll make sure to pass on your praises to Gretle. If you ever need anything else, feel free to reach out. Cheers to making the best decision! 🌟❤️
Nov. 2, 2023
Customer service is always very helpful when I have any questions about orders or anything I need help with. Gretle helped me just this morning and did a great job!
Hello Curly Mango Clothing, That's awesome to hear! We're thrilled to know that Gretle was able to assist you promptly and effectively. We're always here to help with any questions or concerns you may have. Thank you for taking the time to share your positive experience! 😊👍
Nov. 1, 2023
CHECK OUT THEIR RECENT 1 STAR REVIEWS TOO. THE RECENT ONES SHOW, SOMETHING IS UP WITH SHIPPING AND CUSTOMER SERVICE. My experience with Trendsi as a drop shipper has been frustrating and disappointing. Their customer service was much better prior to October but still had issues, but now it's nothing short of terrible. If you plan to order more than 2 items for your business, be prepared for incompetence. Their shipping and customer service are concerning, with powerless representatives who offer apologies but no real solutions. The support cycle is endless – you report an issue, they promise a response, then close the chat or email without resolution. Communication is a constant struggle, with no real answers. In my recent order, I was even lied to, and some items were canceled because they were out of stock. But in my store, they were fully in stock. When I inquired, I was told that they didn't pass inspection, but instead of offering alternatives, they suggested reordering. However, this only led to further delays and complications. My order, placed on October 18, 2023, has not been fully received, refunds are pending, and my order is now considered lost. Escalation promises have gone unanswered for more than 48 hours. If you're considering Trendsi as a dropshipper, think twice. While they have positive reviews, my experience suggests otherwise. Look for a more reliable and accountable option, as I regret keeping them right before the holidays.
Hi Le Shop, We sincerely appreciate you taking the time to share your recent experience with us, and we want to extend our apologies for the unpleasant customer service you received. At Trendsi, we value every customer, and it's clear that we fell short of our commitment to provide top-notch service in this instance. We believe in complete transparency, even when we've made mistakes. Your feedback is a vital part of our continuous improvement process, and it helps us address areas in need of enhancement. If you'd be willing to give us a second chance, we'd be more than happy to make it right - our team has reached out to you to address your concerns directly and work towards resolving the issues you encountered.
Nov. 1, 2023
Love Trendsi and their amazing products and prices! My support rep Allan was super friendly and helpful and quickly answered my questions. Definitely recommend this app!
Store
My Store
Using app
9 months
Hello, That's fantastic to hear! 🌟 We're thrilled you're loving Trendsi and had such a positive experience with Allan. Thanks for the glowing review and for recommending us! We're here for anything you need. Happy shopping! 🛍️💫
Nov. 1, 2023
I worked with Erica in Customer Service and she was very helpful!
Hello AccessoryFlair, That's fantastic to hear! 🎉 We're thrilled to know Erica provided you with excellent service. If you ever need further assistance, don't hesitate to reach out. Thanks for being a part of our community! 🌟
Nov. 1, 2023
Anya was a great help for my start-up. Guiding me patiently with all my inquiries. Thank you so much!
Hello MuDi, That's fantastic to hear! We're thrilled Anya could assist you so effectively. Don't hesitate to reach out if you have any more questions. Here's to the success of your start-up! 🚀
Oct. 31, 2023
As someone who has 3 jobs including Boutique owner, I need an app that is easy and straightforward to use, has all the right features to help with efficiency and offers true expedited shipping options. The absolute most important feature for me, as a drop ship business owner, is the automatic inventory updates and "out of stock alerts". Trendsi provides all of this and More! Knowing that I have knowledgeable, friendly and supportive customer support staff at my finger tips who respond so quickly is also invaluable. Today, Anya exceeded my expectations with a critical need.. I was wow'd by her service and her communication. I am beyond impressed with Anya as well as all of my previous interactions with Trendsi support. It feels good to work with a trustworthy and supportive vendor!
Hello On Fleek Boutique, Wow! It's so inspiring to hear about your dynamic and busy schedule as a Boutique owner with multiple jobs. It's great to know that Trendsi is meeting your needs so effectively, especially with key features like automatic inventory updates and "out-of-stock alerts". And having responsive customer support like Anya must make a world of difference. We're thrilled to have earned your trust and support! Keep up the amazing work! 💪🌟
Oct. 29, 2023
The customer support at Trendsi is absolutely wonderful! IF you cannot find exactly what you are looking for, the customer support there will gladly help you, without judgement! I am new to this whole process, and they are patient and kind to me! Shout out to Czar for answering my most recent question, and I am certain it will not be my last!
Hello Dock Belle, Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with our customer support team, especially with Czar! We're here to help you every step of the way. Don't hesitate to reach out if you have any more questions or need assistance. 😊🛍️
Oct. 29, 2023
I had a customer service issue and Anya was able to quickly assist me with the reason behind it. :)
Hello Cutey Drops, That's fantastic to hear! 🌟 We're thrilled that Anya was able to swiftly address your concern. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! 😊🚀
March 23, 2024
Every employee I have ever interacted with at Trendsi is amazing! They are quick, nice and have the answers to all my questions. I truly appreciate all the employees I have worked with especially Raymart. The Trendsi team goes above and beyond with each interaction. Thank you! Tonight on 3/12/24 I worked with Dave and WOW!! I am amazed. You guys have truly hired the best talent. He helped me with so much making sure my store is squared away before we launch. I could not be happier. Thanks again Dave!! Raymart is pretty awesome as well!
Hello Bellani Blu, Wow! Thank you so much for your incredible feedback! We're thrilled to hear about your positive experiences with our team, especially with Raymart. We're dedicated to providing quick, helpful, and friendly support, and we're so glad to know we've hit the mark. Thanks for being a valued part of the Trendsi community! 🚀
Oct. 29, 2023
Customer Service is wonderful, I ask stupid questions sometimes but they are always helpful and help me through the process
Hi Becky’s Treasures, Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our customer service team. Don't worry about any questions you have – we're here to help no matter what! Looking forward to assisting you again in the future. 😊
Oct. 28, 2023
Trendsi customer service is great. Chette was very helpful, she answer all my question promptly.
Hello Three-Apparel, Thank you so much for your kind words! We're thrilled to hear about your positive experience with Trendsi customer service. Chette is indeed a valuable member of our team, and we're glad to know she provided you with prompt and helpful assistance. If you have any more questions or need further support, feel free to reach out. We look forward to serving you again in the future! 😊🌟
Oct. 28, 2023
Trendsi is amazing! I just got my first sale(not even a day yet. I literally just fixed my store 3 hours ago LOL) And the customer asked for a size change which I tried to do in Shopify but couldn't, I think because fulfillment was already in progress. Well Long story short, Gretle helped fix it in less than 2 minutes and Trendsi is Amazing! The products sell themselves, customer service is top-notch! I am super excited, can you tell?! This is my first successful Shopify store, y'all in 3 years of trying, 3 years!!! Trendsi is the bomb..that's it
Hello Ornate Glory, That's absolutely fantastic news! 🎉 We're beyond thrilled to hear about your success with Trendsi, especially on your very first day! Gretle and our support team are rockstars, and it's awesome to hear they were able to assist you so quickly. Here's to many more successful years ahead with Trendsi powering your business! 🚀💥 Thank you for being a part of our community! 🙌 #TrendsiRocks 🌟