Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,651
chart
#363
All reviews
Rating Breakdown
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Oct. 17, 2023
I had a delay in one of my customer's orders due to Trendsi's suppliers. Reached out to customer service to inquire about active delay and its impact on current orders. The customer service chat was an amazing experience. Bot prompted questions before I was connected with a customer service representative. Raymart, the representative from Trendsi, was extremely helpful and provided a detailed explanation regarding the location of my customer's package. He also informed me that the domestic tracking number will be available within the next 24-48 hours. I am grateful for the excellent and efficient customer service provided by Trendsi!
Hello The Leisure Collection, Thank you so much for your kind words! We're thrilled to hear about your positive experience with our customer service team, especially with Raymart. We always strive to provide the best support possible, and we're grateful for your understanding regarding the delay. If you have any further questions or need assistance, feel free to reach out. We appreciate your business! ❤️
Oct. 16, 2023
Anya helped me with every question I had and was very professional. She is knowledgable and quick! Ask for Anya!
Hello Elegant Vibe, Thank you so much for your kind words! I'm thrilled to hear that Anya provided you with such excellent service. We're lucky to have her on our team. If you ever need assistance in the future, don't hesitate to ask for her again!
Oct. 16, 2023
I just have to say Raymart helped me so much as I set up my store using Trendsi. He was straight to the point and kind. He gave me ease by showing me how easy it truely is to own my own store and dropship with Shopify and Trendsi!!!! Thank you, Raymart!!!!!!!!
Hi Lovely Is She, Thrilled to hear that Raymart made your experience with Trendsi so seamless and enjoyable! His straightforward approach and kindness truly shine. We're glad he could show you how easy it is to own your store and dive into dropshipping with Shopify and Trendsi. Cheers to your successful venture ahead! 🎉
Oct. 16, 2023
Trendsi is so seemless and has some pretty decent merch. Their customer service is also great! Chette was amazing and helped me with everything I needed and fast.
Hello Better Days, That's awesome to hear! 😊 We're thrilled you had such a seamless experience with Trendsi and found some great merchandise. It's fantastic to know that Chette provided you with amazing and speedy assistance. We can't wait to have you back for more shopping fun! 🛍️💫
Oct. 16, 2023
Chette walked me through Trendsi's shipping costs and answered other questions, Very Helpful and quick at answering queries. Thank you so much Chette.
Hello VANILLA FASHION HOUSE, Thank you for the kind words! We're thrilled to hear that Chette provided you with excellent service and addressed your questions promptly. We appreciate your support and hope to assist you again in the future. Have a fantastic day!
Oct. 16, 2023
Amazing Service, Professional Support Raymart you deserve the 5 star support you provided Thank you we're grateful.
Hello Azar Couture, Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with Raymart. We're dedicated to providing top-notch service and professional support, and it's fantastic to know that we've met your expectations. Your appreciation means the world to us! We're here whenever you need us. Thank you for choosing us, and we look forward to serving you again! ❤️
Oct. 16, 2023
Allan, a Trendsi rep, had information readily available for my questions at 3 a.m.! Prompt and professional, I was given resources to support my questions. Allan was courteous and made me feel welcomed right away. As a new business owner and partner with Trendsi, I was able to proceed forward in confidence with my task. Thank you, Allan!
Hello Notebook No. 7, Wow! Thank you for sharing such a fantastic experience with Allan, our dedicated Trendsi rep! It's truly inspiring to hear how he went above and beyond to assist you, even at 3 a.m. That level of dedication and professionalism is what we strive for. We're thrilled to have you as a new business owner and partner with Trendsi, and we're here to support you every step of the way. Cheers to your confident progress! 🚀 Thank you, Allan! 🌟
Oct. 16, 2023
Very nice app and easy to use, the also has best Team you can work with specially Gretle she was very helpful and resolved my issue immediately great support in no time anytime!!! really highly recommend.
Hello blimsh, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our app and our team, especially with Gretle. We're here to help anytime you need us! Your recommendation means a lot to us. Cheers to smooth sailing ahead! 🚀
Oct. 15, 2023
Anya was super Helpful. I had questions about, labels, packaging and the Live Sales studios and she gave me the deets. Thanks so much. I'm looking forward to growing a quality fashion company teamed up with Trendsi. <3
Hello Prevelli, That's fantastic to hear! We're thrilled that Anya provided you with all the information you needed. We're just as excited to have you on board and can't wait to see your fashion company flourish with Trendsi! If you have any more questions or need further assistance, feel free to reach out. Here's to a successful partnership! 💃🎉 #TeamTrendsi 👗💼💖
Oct. 15, 2023
Chette was very helpful , went above and beyond my request.
Dear Bèl Thank you for your feedback! We're delighted to hear that Chette was very helpful and went above and beyond your request. Our team is dedicated to providing exceptional support, and we're here to assist you with anything you need. If you have more questions or require further support in the future, please don't hesitate to reach out. We're here to help!
Oct. 14, 2023
I recently had the pleasure of interacting with Trendsi's customer service representative, Anya, and I must say she did an excellent job. Anya was not only professional and courteous but also highly knowledgeable and efficient in addressing my inquiries. Her willingness to go the extra mile to assist me left a positive and lasting impression. I highly commend her for her outstanding service.
Dear Legacy Marketplace Thank you for your glowing review of your interaction with Anya! We're thrilled to hear that she provided you with excellent and professional service. Anya's knowledge and efficiency in addressing your inquiries are qualities we greatly value in our team, and her willingness to go the extra mile is truly commendable. We appreciate your commendation and are here to assist you whenever you need. If you have more questions or require further support in the future, please don't hesitate to reach out. Your satisfaction is our priority!
Oct. 14, 2023
Dave was absolutely exceptional! He answered all of my questions and he gave me insight into the process! I couldn’t have asked for anything more!
Dear MaydeForYou💋 Thank you for your fantastic feedback! We're thrilled to hear that Dave was absolutely exceptional in assisting you, answering your questions, and providing valuable insight into the process. Your satisfaction is important to us, and we're here to ensure you have all the support you need. If you ever have more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help!
Oct. 13, 2023
Great service and excellent customer service. Absolutely love it !!
Hello auraruno Thank you for your kind words! We're delighted to hear that you've had a great experience with our service and that you absolutely love it. Your satisfaction means the world to us! If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way.
Oct. 13, 2023
Lee @ Trendsi was such a delight to work with! She helped me solve my issue in a matter of seconds and it was actually a user error so I appreciate her for being so kind, patient and helpful. Trendsi is an awesome app and store and I absolutely love that they have 24/7 support thus creating a wonderful experience for customers. Lee was friendly and nice as I contacted her at 2 am in the morning to help with a problem. I definitely recommend Trendsi for your clothing needs!
Hello Lady Luxe Treasure Box Thank you for your kind words and recommendation! We're thrilled to hear about your delightful experience with Lee. We understand that user errors can happen to the best of us, and we're here to provide kind, patient, and helpful support whenever you need it, even at 2 am! We're glad to know that you love our app and store, and our 24/7 support is indeed designed to create a wonderful experience for our customers.
Oct. 13, 2023
Lee at Trendsi provided exceptional customer service. She was highly responsive, knowledgeable, and effective in solving my issue. Lee's courteous and friendly approach, along with their timely updates and follow-up, made the entire experience outstanding. I highly recommend their service.
Hello Zaznzip Thank you for your glowing review! We're thrilled to hear that Lee provided you with exceptional customer service, and that she was highly responsive, knowledgeable, and effective in resolving your issue. Lee's courteous and friendly approach, as well as the timely updates and follow-up, truly exemplify the kind of service we aim to provide. We greatly appreciate your recommendation and are here to assist you whenever you need. If you have more questions or require further support in the future, please don't hesitate to reach out. Your satisfaction is our priority!
Oct. 12, 2023
Gretle was amazing. I was wracking my brain trying to figure out how to create and fulfill a bundle order with an Etsy integration. Chatted with another agent that was not able to help but did say I would receive an email for additional support. But I tried the chat again, was lucky to get Gretle and she resolved my issue with a workaround.
Hello Understated, That's fantastic to hear! 🌟 We're thrilled Gretle could come through for you and provide the support you needed. If you ever have more questions or need assistance, don't hesitate to reach out. ❤️
Oct. 12, 2023
Super late horrible service my first order was a nightmare dont waste your time
Dear Musotica.com, I'm truly sorry to hear about your disappointing experience, and I apologize for any inconvenience caused by the delays and service issues with your first order. This falls short of the standards we aim to uphold. Your feedback is crucial to us, and I want to assure you that we take your concerns seriously. I'll personally investigate the details of your order to understand what went wrong and address the issues at their root. If there's anything specific you'd like to share or if you have further concerns, please feel free to reach out directly. We're committed to making things right and ensuring a more positive experience moving forward. Thank you for your understanding, and I appreciate the opportunity to resolve this matter.
Oct. 12, 2023
I love Trendsi, they make it easy to stock your store with all the latest fashion trends, they take wonderful product photos you can use in your store. They get better and better as time goes on. Great, Fast, and Friendly Customer Service, Thank you Maria for all your help.
Hello My CoCos Girl, Thank you so much for your kind words! We're thrilled to hear that you love Trendsi and find our services helpful. We'll be sure to pass along your appreciation to Maria. If you ever need further assistance, don't hesitate to reach out. Happy selling! 😊🛍️
Oct. 12, 2023
Czar was very helpful and informative and I feel much more confident about placing bulk orders. Customer service has been so helpful.
Hi Ocean Dream Boutique, Thank you for your kind words! We're glad to hear that Czar was able to assist you effectively. If you have any further questions or need assistance with your bulk orders, feel free to reach out. We appreciate your business!
Oct. 12, 2023
This review is for my customer service experience. Czar helped me with a problem and she was great! It was solved in 2 seconds :) She was very friendly and professional. Very happy with the experience. Also, the products look really nice and the price + shipping seems reasonable. Overall would recommend :)
Hello Vincent and Violet, Thank you so much for your kind words! We're thrilled to hear about your positive experience with Czar and our products. If you ever need assistance again, don't hesitate to reach out. We appreciate your recommendation! ❤️