Trendsi: Fashion Dropshipping
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Czar is always eager and quick to help, wonderful support for a small business owner! I also worked with Maria who provided insight to resolve issues with my TikTok shop.
Hello The Sunflower Studio Thank you for your kind words! We're delighted to hear that Czar has been consistently eager and quick to assist you. Supporting small business owners is a priority for us, and we're here to help whenever you need it. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support your business every step of the way!
So far Trendsi has been AMAZING. I have spoken to several reps at this company and all have been wonderful, especially Raymart. The helpful tips and suggestions to better my experience has made all the difference. I haven't had to wait more than 30 min for an email reply yet. This kind of customer service is unheard of in today's world. They deserve 5 Stars across the board in all areas, especially syncing to my Shopify account. It is the easiest process out of all the other dropshippers I have used. I do hope in the near future they add more product's to their accessory area as well as SHOES! Not much of a selection on either and that would be a major plus for my business because I like to stick with 1 company instead of going with several people. I cannot wait to see how far I go in the online boutique industry using Trendsi.
Hello Happily Ever Atchison Shop Co., Thank you so much for your kind words! We're thrilled to hear about your positive experience with Trendsi and the exceptional service provided by our team, especially Raymart. We're constantly working to improve and expand our product offerings, so your feedback about accessories and shoes is greatly appreciated. We're excited to continue supporting your online boutique business and can't wait to see your success with Trendsi. If you have any further suggestions or questions, feel free to reach out. Thank you for being a valued part of our community! ❤️
Gretle helped me as i was new to Trendsi and she was amazing. She took the time to walk me through setting up things I needed help with. She was very patient and knowledgeable. Also adding the products was very easy to do. I'm so happy I found this app.
Hello Nightlife Dresses, Thank you for sharing your positive experience with Gretle! We're thrilled to hear that she provided you with excellent support and made the onboarding process smooth for you. We're glad you find adding products easily and that you're happy with the app. If you have any more questions or need further assistance, feel free to reach out. Welcome aboard! 🥂
Gretle was very attentive to my needs when I experienced an issue with adding products. Turned out it was something that I was doing incorrectly. Gretle was very patient and made sure that my issue was resolved quickly.
Hello CBELLE NYC, Thank you for sharing your experience! We're glad to hear that Gretle provided you with attentive and patient assistance. We're always here to help if you need anything else. ❤️
I can't say enough good things about the customer support at Trendsi. Gretle was prompt, knowledgeable, and incredibly helpful for newbie like myself. The kind of service that keeps customers coming back. Bravo!
Hello GraceActive, Thank you so much for your kind words! We're thrilled to hear about your positive experience with Gretle and our customer support team. We're here to help, so if you ever have any more questions or need assistance, don't hesitate to reach out. We appreciate your business and look forward to serving you again! ❤️
i had a very bad experience with customer service who only talk and calm you down with no actions taken! i felt that they don't even understand me and no actions taken for my issue! two days long i was literally angry till i met Anya, she was smart enough to take actions, solving my entire issue! i give 5 stars to anya! but the 3 stars to trendsi because they hire some people are not ready enough to handle problems and solve them, please choose people like anya!!
Hello Orchid Unique You're very welcome! We're thrilled to hear that Chette provided you with such nice and helpful assistance. If you ever need more help or have any questions, please feel free to reach out. We're here for you!
Customer service is always great! The agents Gretle, Czarina, Anya, Raymart, Dave, Chette, Maria, Lee and everyone else always does their best to help you out! The quality of the clothing and the wide variety of fashionable choices is also amazing! Thank you!
Hello KissandLull Thank you so much for your kind words and for recognizing our dedicated team members – Gretle, Czarina, Anya, Raymart, Dave, Chette, Maria, Lee, and everyone else. We're thrilled to know that our customer service has been consistently great, and we appreciate your praise for the wide variety of fashionable choices and the quality of our clothing. Your support means the world to us, and we're here to assist you with all your fashion needs. If you ever have more questions or need assistance, please don't hesitate to reach out.
Gretle, I am so happy she helped me with my question. This was my first order. Gretle was very very helpful. Thank you for an awesome team. Lezlie
Hello Sassy and Simple, We're delighted to hear that Gretle provided you with such helpful assistance on your first order! Thank you for your kind words and for choosing our team. We look forward to serving you again in the future. ❤️
Trendsi seems like it’s gonna, be a game changer for my business. Thanks Anaya for walking me through everything on trendsi
Hi No More Young, We are delighted to hear that Trendsi is making a positive impact on your business! Anaya is truly a gem when it comes to guiding users. Here's to continued success with Trendsi! 🚀🥂
Angelo was very helpful
Hello MobbMall, Thank you for your kind words about Angelo! We're delighted to hear that he was able to assist you effectively. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! ❤️
so far so good set up was really easy allan helped me get all my docs goin and approved
Hello Hava-Kini We're delighted to hear that your experience with Trendsi has been smooth and hassle-free. It's fantastic to know that our setup was easy for you, and we're grateful to Allan for helping you with your documents and approvals. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you every step of the way!
So far my experience has been great-- I am brand new to all of this, and Trendsi has been by far the easiest integration with my Shopify store. Czar was super helpful (and patient and knowledgeable) when I needed to reach out to support in the chat! I had a million questions, and she was able to respond quickly and actually answer what I was asking in simple terms that I was able to understand. Awesome/definitely recommend!
Hello Closet of Ren Thank you for your kind words about Allan! We're delighted to hear that he provided you with incredible customer service and made opening your shop a seamless transition. If you ever need further assistance, Allan and our team are here to help.
Allan was so helpful this morning. I appreciate him immensely for making opening my shop an easy transition. Incredible customer service!! Thanks Allan!
Hello Good Karma Culture Thank you for your kind words about Allan! We're delighted to hear that he provided you with incredible customer service and made opening your shop a seamless transition. If you ever need further assistance, Allan and our team are here to help.
I am delighted to share my recent experience with the support I received from Trendsi. I reached out to Trendsi support team and the responsiveness of their support team was simply remarkable. Specially, Lorena understood my situation and responded promptly. Her timely response helped me. Thank you Lorena !!
Hello PRAYANS, Thank you for sharing your wonderful experience with Trendsi support! We're thrilled to hear that Anya provided you with exceptional assistance and that her expertise and prompt responses exceeded your expectations. We'll make sure to pass on your appreciation to Anya. If you ever need further assistance, don't hesitate to reach out. Have a great day! ❤️
I was having some issues today with my TikTok Shop. Being pretty new to ecomm, I jumped the gun a bit and thought, since Trensdi has been amazing integrating into my Shopify store that everything would integrate the same with my TT Shop. I quickly learned after an order was placed that wasn't so much the case. I hit the chat button in a panic thinking I wouldn't get a response; Being after business hours. Maria quickly picked up the chat. She was such a breath of fresh air, helping me understand better and walking me through what I needed to do on my TT Shop. She also sent me some pointers on what to do when I get orders through there instead of my Shopify site. She truly saved my day. Kudos to Maria!!!
Hello House of Sass, Thank you for sharing your experience! We're glad Maria could help you out and provide the guidance you needed. We're here to support you every step of the way with your TikTok Shop. If you have any more questions or concerns, don't hesitate to reach out. We appreciate your patience and understanding as you navigate the world of e-commerce. ❤️
I was having an issue with my customer not being about to check out due to the shipping address. I spoke with Maria and she helped me get it all worked out. She was great to talk with and very patient with me as I am new and I am still learning the ins and outs of Trendsi! Thanks to her kindness and ability to help I look forward to working with them for a long time.
Hi Southern Belle Nails & Boutique, Thank you for sharing your experience! We're thrilled that Maria could assist you effectively and make your onboarding process smoother. We're here to support you every step of the way as you navigate Trendsi. Looking forward to a great partnership ahead!
I thought the drop-shipping process would be problematic especially when it comes to following up on my customers orders. The Customer Service I received from Gretle to my surprise was phenomenal. She promptly answered all my questions regarding the customer order and when should they expect to received their order.
Hi Yolanies, I'm glad to hear that Gretle provided exceptional customer service and addressed your concerns regarding the drop-shipping process. We always strive to ensure a smooth and reliable experience for our customers. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for your feedback! ❤️
Still early in the game for me but customer support is excellent thus far i.e. timely & helpful - a big shout out to Allan! I will be sure to follow up with another review as I have opportunity to assess other aspects of Trendsi.
Hi Contemplate Change, Thank you for your positive feedback! We're glad to hear that you've had a great experience with our customer support, especially with Allan. We look forward to hearing more from you as you continue to explore Trendsi. If you have any questions or need further assistance, feel free to reach out. ❤️
I'm new to Trendsi- with dropshipping... So I had a few hiccups, or problems and reached out to chat support. When I tell you Mia the chat support person walked me through everything I needed... She did exactly that and more! She assured me that I was on the right path, and checked my orders for me as well. I appreciate her going over and beyond, and not just the "general" chat answers!!! Thank you MIA
Hi Sasha Chique, Thank you so much for your kind words! We're thrilled to hear that Mia provided you with exceptional support and went above and beyond to help you navigate through the challenges. We're here to ensure your experience with Trendsi is smooth and successful. If you have any more questions or need assistance in the future, feel free to reach out. Welcome to the Trendsi family! ❤️
Today , I had a few questions about adding the shipping cost on the products that I am adding to my store. Angelo promptly assisted me, and I was able to complete this section of my shopify store.
Hello Callie Monroe Jewelry Thank you for taking the time to share your positive experience with us! We're delighted that Angelo was able to assist you promptly with adding shipping costs to your products. It's great to know that you were able to successfully complete that section of your Shopify store. If you have any more questions or need further assistance as you continue building your store, please feel free to reach out. We're here to support you every step of the way.
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