Trendsi: Fashion Dropshipping
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Today , I had a few questions about adding the shipping cost on the products that I am adding to my store. Angelo promptly assisted me, and I was able to complete this section of my shopify store.
Hello Callie Monroe Jewelry Thank you for taking the time to share your positive experience with us! We're delighted that Angelo was able to assist you promptly with adding shipping costs to your products. It's great to know that you were able to successfully complete that section of your Shopify store. If you have any more questions or need further assistance as you continue building your store, please feel free to reach out. We're here to support you every step of the way.
I just had my first experience with Trendsi customer service via their online chat feature and I was SUPER impressed! They responded almost immediately and Gretle walked me through all my questions and gave me great insight into things I didn't know. I'm totally new to drop shipping and she really put me at ease. :)
Hi Tripp + Archer, Thanks for your kind words. It's our mission to help online boutique owners like you to start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.
Customer service is always helpful. Charles especially! Whenever I have a question or need help, he is quick to respond. I give him a five stars.
Hello Jerry's Apparel Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're enjoying our drop shipping service and that we're meeting your expectations. Your success and satisfaction are our top priorities. If you ever need anything or have any questions, please don't hesitate to reach out. We're here to support you every step of the way!
Chette was fantastic helper and was able to reply to many of my questions! Thank you so much! Highly recommended!
Hi Trendy Hip Buys, You're very welcome! We're glad Chette was able to assist you and provide the help you needed. If you have more questions or need further assistance in the future, feel free to reach out. Remember, we're always here to help! ❤️
Angelo and all the other chat representatives have been WONDERFUL to work with! They respond within seconds and have been able to resolve all issues and answer any and all questions with 100% satisfaction! Trendsi has been amazing for my business and their support is spot on! I cannot wait to continue to grow my boutique with their offerings!
Hi The Enchanted Coach, LLC, It's fantastic to hear that you've had such a positive experience with Angelo and the other chat representatives here at Trendsi! We hope you are able to take your brand to the next level with our help! If you have any more questions or need further assistance, feel free to reach out. Best of luck with the continued growth of your boutique! ❤️
My experience has been great! Customer service has been great as well. Gretle was very kind and answered my questions in a timely manner.
Hi K & D Boutique, I'm glad to hear that you've had a positive experience! Excellent customer service, like the help you received from Gretle, can truly make a difference. If you have any more questions or need assistance with anything else, feel free to let us know. We're here to help! ❤️
We love this Platform!!! Trendsi makes dropshipping soooo easy. Support is always prompt with answers...thank you DAVE!
Hello The Glossy Goat, We're glad to hear that you're enjoying Trendsi and finding it helpful for your dropshipping needs! It sounds like you have had a positive experience with our platform and amazing customer support, particularly with Dave. If you have any questions or need further assistance, feel free to ask. ❤️
TRENDSI IS THE BEST! My only complaint is that I didn’t find their company sooner! The ease of having items sent directly to my customers with an invoice with my own logo and name is great! And the Customer Service had been beautiful!! A huge thank you to “Anya” for all of her assistance! I highly recommend Trendsi! ------------------------------------------------------- The system wouldn't let me leave a second review after my first one. So I'm going to add my second review to the bottom of this one. This new review took place on March 2, 2026: I absolutely LOVE Trendsi! I have been working with them for several years now in my business, and I have no intentions of breaking my business relationship. They have always delivered on time, cared for my customer needs, answered PROMPTLY to all my inquiries, walked me through any problems I may have had technically. And tonight I must give a special shout out to Anya & Chette!! THANK YOU BOTH SO MUCH! My Customer lost a diamond in a ring she purchased from our shop five months ago. The 30-day return period was expired and I had no idea how I was going to fix this problem. Anya and Chette gave me a full refund on the ring, and I was able to order the Customer a new one with no charge to her. She was so happy! All of this was done the same day the Customer reached out. No wait time at all! The promptness of assistance always impresses me. I am a true Trendsi Fan!!
Hi Uylee's Boutique, It's great to hear that you've had such a positive experience with Trendsi! Our convenient services, personalized invoicing, and excellent customer service seem to have left a lasting impression on you, we truly appreciate that. Sharing your positive feedback and appreciation for "Anya" and the team is a wonderful way to express your satisfaction. If you have any more thoughts or questions, or if there's anything else you'd like to discuss, feel free to let us know! ❤️
So far I am thrilled with the customer service! They have been hands down the best compared to other drop ship companies I have used! Hopefully they will continue to impress me thank you
Hello Sassen Fashion, You're welcome! :) We're glad to hear that you're having a positive experience with our customer service. Good customer service can make a significant difference in your overall satisfaction and success with a business. If you have any more questions or need assistance with anything else, feel free to ask our amazing customer support team. Happy drop shipping! ❤️
Excellent store, great products, excellent quality clothes and great customer support and services. Special thanks to Gretle that help me with some shipping issues. 100% recommended to install and work for.
Hello DV Clothes Thank you for your glowing review! We're thrilled to hear that you're pleased with our store, products, and the excellent quality of our clothes. We're especially grateful for your acknowledgment of our customer support and services. We're glad Gretle could assist you. Your recommendation means a lot to us. If you have any more feedback or need further assistance, feel free to reach out. We appreciate your support!
Customer Service is great. Angelo did a fantastic job of communicating, including sending videos and screen captures through the chat feature
Hi Harper Landing, We are glad to hear that you had a positive customer service experience with Angelo! Effective communication, including the use of videos and screen captures, can make a significant difference in resolving issues and providing a better overall support experience. It seems like Angelo went above and beyond to assist you, which is always our goal. If you have any more questions or need further assistance, feel free to ask! ❤️
Spoke with Allan in customer service. He was very helpful and had answers to all my questions. The chat feature made it easy to communicate.
Hello Illbility Thank you for your positive feedback! We're glad to hear that Allan was very helpful and provided answers to all your questions. Our chat feature is designed to make communication easy and efficient, and we're pleased that it worked well for you. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help and provide excellent support whenever you need it. Thanks again for choosing us!
As I launch my first e-commerce store on Shopify, I got stuck in fully understanding the shipping process. I reached out to customer service on Trendsi and Lorie was very responsive and helpful in answering my questions. I'm waiting for delivery of the products to ensure quality and understand the timing, but so far, so good!
Hell, WiseButterfly Shop We're thrilled to hear that Lorie from our customer service was responsive and helpful in addressing your shipping questions. We understand the importance of getting everything right for your first e-commerce store, and we're here to support you every step of the way.
I have made my first sale with the Trendsi application. So far, my experience has been excellent and the communication has been very effective. All my questions have been answered. My last communication regarding the status of the first order was successful. I thank Chette for her quick assistance.
Hello OCEANOS SHOP Congratulations on making your first sale with Trendsi! We're thrilled to hear that your experience has been excellent and that communication has been effective. We strive to provide top-notch support, and we're glad all your questions have been answered satisfactorily. Chette is a valuable member of our team, and we're grateful for her quick assistance in updating you on the status of your first order. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing Trendsi, and we wish you continued success with your sales!
Very user friendly app with super communications and customer service! Lorie always goes above and beyond when I email in with questions.
Hello Poetry Tea Dollhouse Thank you for your kind words! We're thrilled to know that you find our app user-friendly and that our communication and customer service have been exceptional. Lorie is an invaluable member of our team, and we're glad she goes above and beyond to assist you with any questions. If you ever need further support, don't hesitate to reach out. We appreciate your positive feedback!
Trendsi is an amazing app and highly recommend using! I am new to this process and everyone I have contacted has been so knowledgeable and has helped me get everything set up for my store. Gretle was very patient in helping me troubleshoot some issues I was having today. Thank you Gretle!
Hi ooo so cute, Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️
I have been mad at Trendsi twice today. 1st because they texted me and I no longer had the app installed. I had removed it because I sell geeky women things and generally they don't carry that kind of apparel. But they said they had a Barbie Malibu dreams collection. I couldn't find it and was mad all over and I guess mad that it wasn't actually Barbie but Barbie themed. All of that is moot as what I did see I loved and they have added some tees to their site that I CAN sell. So I grabbed a few. They responded to my questions in a kind manner (though I was a bit short, but not on purpose, I got a call just as I was typing, hit send too soon). My only real complaint is that they need to make it exceedingly clear that you can install and use Trendsi without a subscription. You only pay when your customer orders. with that in mind, I'm thinking of starting a secondary store, with all the fashion deliciousness I see. Their process of importing to your store is the best I've seen on SHopify so far. Very clean and streamlined. Good app for those wanting to give Shein a run for their money.
Hello The Pink Controller, Thank you so much for your generous and detailed review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help. ❤️
Need assistance with setting up my shipping and delivery and Anya was very patient with me. Anya was able to solve my concerns in a very efficient time. Thanks Anya for your excellent service
Hello Zen Allure Beauty®️ You're very welcome! We're thrilled to hear that Anya provided you with patient and efficient assistance in setting up your shipping and delivery. Our team takes pride in delivering excellent service and ensuring our users have a smooth experience. If you have any more questions or need further help with anything, don't hesitate to reach out. Anya and the rest of our support team are here to help you at any time. Thank you for your kind words and for choosing us! We're here to support you on your journey.
Allan was super helpful and went above and beyond. can't ask for more than that. He was very knowledgeable and willing to help.
Hello, My Store Thank you so much for your kind words! I'm thrilled to hear that Allan was able to provide exceptional assistance and demonstrated a willingness to go the extra mile. We truly appreciate your feedback and are here to help anytime you need us. Have a wonderful day!
Probably will be leaving Trendsi. This is a dropshipping company using dropshipping to receive their items and with this process I can't give my customers what I promise. I take pride in servicing my customers in the time I promised them and Trendsi can't do this for my company. Also, there is little diversity with their models. One African American model, One Asian model, haven't seen any Latina models and a host of caucasian models. This is very difficult to allow my customers to know who I am and who I represent. I love diversity and would rather a company that takes pride in it as well. Trendsi does not. I emailed them regarding this and their response was their models are in rotation. Makes zero sense. I do love their merchandise but their shipping and diversity issues out-weighs everything else. I truly hope they fix these issues.
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