Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,652
chart
#363
All reviews
Rating Breakdown
Review RSS Feed
Oct. 6, 2023
I contacted support and talked with Gretle about Tiktok Shop. She was very efficient and helpful and helped me out in solving my hurdle. Greatly recommended Trendsi!
Hello Urban Frenzy, Thank you for sharing your positive experience with Gretle and Trendsi! We're delighted to hear that you found our support team efficient and helpful. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your recommendation!
Oct. 6, 2023
Great products, great service. Maria in support is amazing and always gets back to me quickly and can resolve any issues
Hello Hazel Chic Boutique, Thank you so much for your kind words! We're thrilled to hear about your positive experience with our products and our support team, especially Maria. We truly value your feedback and look forward to serving you again in the future!
Oct. 6, 2023
Oct. 5, 2023
wonderful help don't know what I would do without them. Very friendly people couldn't ask for better.
Hello Fashion - Gems, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. We're here to help whenever you need us. Have a fantastic day!
Oct. 5, 2023
I am launching soon my Trendsi to Shopify store. www.valssecrets.com. Maria was great with email support answering my questions today.
Using app
4 months
Total reviews
1
Average rating
5.0
Hello VAL'S SECRETS | Fashion Online For Women | Latina Inspired We're glad to hear that Maria was great with email support and able to assist you with your questions. If you ever have more inquiries or need further assistance as you launch your store, please don't hesitate to reach out. We're here to support your success!
Oct. 5, 2023
The customer service was perfect! Allan was very nice and patient with me and answered all of my questions thoroughly. He has made me even more excited to use Trendsi. I would recommend this app to anyone.
Hello EMMORTAL Thank you for your wonderful feedback! We're thrilled to hear that you had a perfect customer service experience with Allan, and that he was nice, patient, and thorough in answering all your questions. We greatly appreciate your recommendation and are excited to have you use Trendsi. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way!
Oct. 5, 2023
Fantastic, Everyone there has been such a great help. I especially appreciate Chette. Thank you
Hello Madame Weathersby Thank you for your fantastic feedback! We're delighted to hear that our team has been a great help to you. Chette and the entire team are here to assist you whenever you need it. If you ever have more questions or require further assistance in the future, please don't hesitate to reach out. We're here to support you!
Oct. 3, 2023
Great selection of products…app is ready user friendly. Highly recommend this app.
Hello 50 Caliber, Thank you for your kind words! We're delighted to hear that you're enjoying our app and finding it user-friendly. We appreciate your recommendation! If you have any further feedback or suggestions, feel free to let us know. 😊❤️
Oct. 3, 2023
Mr Raymart was a great help for me today...glad to be on trends
Hello ayexpressllc, Thank you for sharing your positive experience with Mr. Raymart! We're delighted to hear that he was able to assist you. Welcome aboard and enjoy being on Trendsi! ❤️
Oct. 2, 2023
Raymart did an outstanding job to help me with a customer's return. Thank you so much Raymart for being great at what you do!!!
Hello Gifts 4 Me Too, Thank you for your kind words! We're delighted to hear that Raymart provided you with outstanding assistance. We'll be sure to pass on your appreciation. If you ever need further help, don't hesitate to reach out. Have a wonderful day! ❤️
Oct. 2, 2023
Chette did a great job in assisting me , she my my job a lot easier
Hello NexGen Thank you for your feedback! We're thrilled to hear that Chette did a great job in assisting you and made your job easier. Our team is dedicated to providing the support you need, and we're here to help whenever you require assistance. If you ever have more questions or need further support in the future, please don't hesitate to reach out. We're here to support your success!
Oct. 2, 2023
I am really impressed with service ,specially the support team member name 'ALLAN' was very helpful and kind.
Hello Maven Look Thank you for your feedback! We're delighted to hear that you were impressed with our service, especially with the help of our support team member Allan. Kindness and helpfulness are qualities we greatly value in our team, and we're proud to have Allan as a part of it. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Oct. 1, 2023
Anya was awesome. She resolved our issue so quickly on a Sunday afternoon. I thought I would have to wait until the next day, but Anya was so knowledgeable and helpful, she was able to resolve our issue within a few minutes. Great service!
Hello southernsistersshoppe, Thank you for your kind words! We're thrilled to hear about your positive experience with Anya. We're proud to have her on our team. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! ❤️
Sept. 30, 2023
Trendsi is great, many great products, easy to use and great customer support. Gretle has helped me with all my questions and has resolved any issues
Hello The Gifting Gallery Thank you for your fantastic review! We're thrilled to hear that you find Trendsi great, with a wide range of products and easy-to-use features. We're proud to have Gretle on our team, and we're glad to know that she has been able to assist you with your questions and resolve any issues. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to support you!
Sept. 29, 2023
I love this app from the moment that I found it they have everything that I was looking for. They reach out to you very quickly. The process was fast. They respond quickly to questions and concerns. Czar answered my question so quickly I was on my way.
Hello The Glamour Belle Thank you for your enthusiastic feedback! We're thrilled to hear that you love our app and that it met all your expectations. Providing fast and efficient service is a top priority for us, and we're delighted that Czar was able to answer your question quickly, helping you on your way. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help you every step of the way!
Sept. 29, 2023
I am writing this review to express my profound disappointment with Trendsi, particularly concerning their shipping and customer service. I have been a loyal Trendsi customer for over four years and have recently encountered a series of issues that have severely impacted my business. First and foremost, the shipping times have become unacceptably slow. I made a purchase on September 22, and as of today, an entire week has passed, and my order has not even been shipped. When I reached out to customer service for assistance, their response was far from satisfactory. They repeatedly assured me that it would take only "3-4 days" for my order to process, which has proven to be incorrect. Furthermore, I have discovered that many of the products available on Trendsi can be found on AliExpress and the Kakaclo app at significantly lower prices. This discovery has raised questions about the value of continuing my business relationship with Trendsi. To make matters worse, when I inquired about the status of my package, I was given false information by one of Trendsi's representatives, claiming that the package was already in transit overseas. This misinformation is unacceptable and further erodes my trust in this platform. Additionally, I attempted to update my review using another account, but I encountered a problem. It appears that Trendsi does not allow me to modify my review, which raises concerns about transparency and accountability. Throughout my time with Trendsi, I have noticed several inconsistencies and untruths, such as their response regarding the availability of men's clothing. When I inquired about this, I was told that the men's section had been recently removed, which was not the case. In summary, my experience with Trendsi has been marred by slow shipping times, inaccurate information from customer service, price disparities with other platforms, and difficulties in updating my review. I have encountered numerous issues, including customer cancellations due to delays, items going out of stock, and slow restocking procedures. As a long-standing customer, I expected better service and reliability from Trendsi. Unfortunately, my recent experiences have left me with no choice but to express my dissatisfaction with this platform.
Sept. 29, 2023
I am just starting out with this amazing app and the customer service is around the clock and ready to assist. Chette is great! I would like to have her as my personal rep but they are all great.
Hello SNUGLYBABE Thank you for your kind words! We're thrilled to hear that you're enjoying your experience with our app and that our customer service team, especially Chette, has been there for you around the clock. Please know that our entire team is dedicated to assisting you whenever you need help. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support your journey!
Sept. 28, 2023
I was very concerned about making sure the quality of items that I wanted to offer in my ecommerce store were going to be on par and to do that I needed questions answered about the return policy etc. Lee and Czar were both very helpful and informative and I feel much more confident about placing sample orders to check the products and being able to return them hopefully without any issue now in order to make my store is the best I can possible make it so that all parties are happy including myself and my customers as that is my main goal and also to be partnering with a company that shares the same values of quality, integrity and great service. Thank you!
Hello Haute Gals, Thank you for sharing your experience with us! We're delighted to hear that Lee and Czar were able to provide you with the information you needed. We're committed to upholding the highest standards of quality, integrity, and service, and we're excited to partner with you in creating a fantastic shopping experience for your customers. If you have any more questions or need further assistance, feel free to reach out. We're here to help! ❤️🌹
Sept. 28, 2023
I have all great experiences with Trendsi! I just got off off customer support chatting with Czar who was very helpful and friendly! She knew what I was going to ask before I had the chance to type it out! Wonderful service!
Hello Painted Arrow Boutique, Thank you for sharing your positive experience with us! We're thrilled to hear that Czar provided you with helpful and friendly customer support. We're committed to delivering excellent service, and we're glad to have met your expectations. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support! 🥂
Sept. 28, 2023
As I am new to Dropshipping, I had a few questions that needed answered. I reached out using the chat option on the app early in the morning. Chette gave me all the information I was looking for and was very quick to reply. I was very pleased to get in touch with a real person when I was expecting automated responses due to my timing.
Hello Pool Stuff, Thank you for your kind words! We're delighted to hear that Chette was able to assist you promptly and effectively. We're here to help, so if you have any more questions or need further assistance, feel free to reach out. Welcome to the world of dropshipping! ❤️