All reviews

Rating Breakdown

  • 5
    95% (3,468 ratings)
  • 4
    3% (122 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (15 ratings)
  • 1
    1% (35 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 28, 2023

As I am new to Dropshipping, I had a few questions that needed answered. I reached out using the chat option on the app early in the morning. Chette gave me all the information I was looking for and was very quick to reply. I was very pleased to get in touch with a real person when I was expecting automated responses due to my timing.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Pool Stuff, Thank you for your kind words! We're delighted to hear that Chette was able to assist you promptly and effectively. We're here to help, so if you have any more questions or need further assistance, feel free to reach out. Welcome to the world of dropshipping! ❤️

5 / 5 Share

Sept. 27, 2023

I had a great experience with Anya, she was fast in replying and knew the answers to all of my questions. Thanks again for your help Anya!

Store

My Store

Using app

8 days

Developer Reply

Hello, Thank you for your kind words! We're delighted to hear about your positive experience with Anya. We'll be sure to pass along your feedback. If you have any more questions or need further assistance, feel free to reach out. Have a great day!

5 / 5 Share

Sept. 27, 2023

Czar was amazing help. I had so many questions and she was so kind and patient. I love the variety and that they have something for everyone. Number 1 choose for my store supplier!! Thank you so much Czar, you're a rockstar when it comes to customer service! And I have been in customer service for 30 years!! Dave was also so so helpful and I actually know how to use my computer even more lol... Thanks Dave!!!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Blue Dragonfly Boho Trends, Thank you so much for your kind words! We're thrilled to hear about your positive experience with Czar and Dave. We're always here to help and provide the best service possible. If you have any more questions or need assistance, don't hesitate to reach out. We appreciate your support and look forward to serving you again! ❤️

5 / 5 Share

Sept. 27, 2023

Spoke with Mia several times about a issue. Mia absolutely helped me figure out what was going on and how to fix it. Very impressed with her knowledge and helping me with an technical issue that was not hers. Thank you so much 10 stars for you!

Store

VB

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello VB Thank you for your glowing review! We're thrilled to hear that Mia was able to help you resolve the technical issue, even though it wasn't directly related to her responsibilities. Her dedication to assisting you and her knowledge are truly commendable. Your feedback means a lot to us, and we appreciate your 5-star rating! If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help you succeed!

5 / 5 Share

Sept. 27, 2023

I am a new user of the app, but it has been great so far. Customer service is wonderful. Lee, Anya and Chette are the customer service reps who've helped me, and they were all Awesome!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello ARYAZEN LTD Thank you for choosing our app, and welcome to our community! We're thrilled to hear that your experience has been great so far and that our customer service team, including Lee, Anya, and Chette, have all been awesome in assisting you. Your satisfaction is important to us, and we're here to ensure you have a smooth and successful experience. If you have more questions or need further assistance, please don't hesitate to reach out. We're here to support you on your journey!

5 / 5 Share

Sept. 26, 2023

shout out to man Dave Ponce, he has been a great asset in helping me solve a ton of problems. I would highly recommend if anyone want's to start drop-shipping in Fashion Industry, Trendsi is the way to go. :))))

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Unbox Epic, Thank you for sharing your positive experience with Dave Ponce and Trendsi! We're thrilled to hear about the support you received. Wishing you continued success in your drop-shipping venture! 😊

5 / 5 Share

Sept. 26, 2023

I am a new Shopfiy store owner, I didn't understand how to set the shipping rates for products shipping from Trendsi, and I spoke to Gretel who made my life so much easier. Big thank you to Gretel, and the Trendsi team. So, far I feel comfortable working with them.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Kalandrae's Thank you for choosing Trendsi for your Shopify store! We're thrilled to hear that Gretel was able to make your life easier by assisting you with setting up shipping rates. Your comfort is important to us, and we're here to support you every step of the way. If you have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help you succeed!

5 / 5 Share

Sept. 25, 2023

S/O to dave for providing excellent support today. He was friendly, efficient and helpful.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Tu Muneca, Thank you for your kind words! We're delighted to hear that Dave provided you with excellent support. We'll be sure to pass along your feedback to him. If you have any more questions or need further assistance, feel free to reach out. Have a great day!

5 / 5 Share

Sept. 24, 2023

When I tell you they are THERE to help 24/7, I'm not exaggerating... it's 11pm and poor Gretle has been helping me with my ridiculous questions for who knows how long! I highly recommend Trendsi and I think Gretle needs a raise

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Geo Stellita Designs, Thank you so much for your kind words! We're thrilled to hear about your positive experience with Gretle. We'll make sure to pass along your feedback, and we're here for any more questions you may have, no matter the time!

5 / 5 Share

Sept. 24, 2023

AMAZING customer service. Gretle was super helpful at helping me figure out how to properly submit an order from my shopify website and locate 2 other orders. She was super quick and responsive. This has made me feel very secure in building an online boutique with the help of Trendsi.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello The Boog & Wink, Thank you so much for your kind words! We're thrilled to hear about your positive experience with Gretle and our customer service team. We're here to support you every step of the way in building your online boutique. If you have any more questions or need assistance, feel free to reach out. Happy selling! 🛍️🌟

5 / 5 Share

Sept. 24, 2023

Gretel was very knowledgeable and helpful regarding my issue. She was able to get the info I needed to feel at ease about my purchase. Thank you Gretel ☺️

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello NGAMI FASHION, Thank you for your kind words! We're delighted to hear about your positive experience with Gretel. If you have any further questions or need assistance in the future, feel free to reach out. 😊

5 / 5 Share

Sept. 24, 2023

Trendsi has incredible customer support. I love the fact that you can reach them 24/7. Maria in customer service is extremely knowledgeable, friendly, and was quick to help answer my questions thoroughly.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Dash Of Sparkle Boutique, Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our customer support, especially Maria, to be knowledgeable, friendly, and efficient. We're committed to providing top-notch service 24/7. If you have any more questions or need assistance in the future, don't hesitate to reach out. We appreciate your support!

5 / 5 Share

Sept. 24, 2023

I recently had the pleasure of interacting with customer support team, and I must say, it was an exceptional experience. In an age where customer service often falls short,has truly set a gold standard for how businesses should treat their customers. Thankyou CHETTE to making the experience and onboarding smooth

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Trend Archives, Thank you for your kind words! We're delighted to hear about your exceptional experience with our customer support team. We're committed to providing top-notch service, and it's great to know that we've met your expectations. We'll make sure to pass on your appreciation to Chette for making your onboarding process so smooth. If you ever need assistance in the future, don't hesitate to reach out. ❤️

5 / 5 Share

Sept. 24, 2023

Gretle was very helpful and patient when answering my questions.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Dama Boutique, Thank you for your kind words! We're delighted to hear that Gretle provided you with excellent assistance. If you have any more questions in the future, don't hesitate to reach out. We're here to help! ❤️

5 / 5 Share

Sept. 23, 2023

I spent many hours reviewing dropship suppliers before finalling choosing Trendsi for my store and so far I'm glad I did. I've just begun adding trendsi products to my store so I haven't had a lot of time working with the app personally. I would like to add a shout out to Chette with Trensi support though who did a great job (on a Saturday) personally answering my questions about how to include video clips in my store. This was my first experience asking Trendsi for support and I wasn't dissappointed. Thanks again Chette !

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Louis The Hatter, Thank you for sharing your positive experience with Trendsi! It's great to hear that Chette provided you with helpful support. We're glad you chose us for your store. If you have any more questions, feel free to reach out. Happy selling! ❤️

5 / 5 Share

Sept. 22, 2023

I am still new to drop shipping and the representative Gretle Altavano made it so easy and was very helpful and professional, I am glad I made the choice to use Trendsi.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello SO WITHIN, SO WITHOUT LLC, Thank you for sharing your experience! We're delighted to hear that Gretle provided you with excellent support and made your drop shipping journey smoother. Welcome to Trendsi, and we're here to assist you every step of the way! ❤️

5 / 5 Share

Sept. 21, 2023

Gretle with Trendsi is amazing. She is super kind and works fast! Best customer service!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Boutique Blush, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Gretle and Trendsi. We're always here to provide you with the best customer service possible. If you have any further questions or need assistance, feel free to reach out. We appreciate your support! 🥂

5 / 5 Share

Sept. 21, 2023

I love the App, the beauty of the products, but best of all you get a human anytime you need assistance. Gretle helped me settle my log in issue with my multiple emails and I was feeling frustrated but she was so helpful. She was patient and kind and she helped me get everything in order. 5 star customer Service ! You are not alone with this drop shipper.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello YouAreSoGood, Thank you so much for your kind words! We're thrilled to hear that you love the app and our products. We're especially proud of our dedicated support team, and we're delighted Gretle was able to assist you effectively. Your satisfaction is our priority. If you ever need further assistance, feel free to reach out. We appreciate your support and look forward to serving you again! 🌟

4 / 5 Share

Sept. 21, 2023

Very good app and easy to use. I will recommend Trendsi to anyone interested in online fashion sales. Gretle was very patient and courteous as she assisted me simlessly.

Using app

2 months

Total reviews

3

Average rating

4.0

Developer Reply

Hello Chinnystores, Thank you for your kind words! We're thrilled to hear that you had a great experience with Trendsi and with our helpful team member, Gretle. We appreciate your recommendation! If you have any further feedback or questions, feel free to reach out. Happy shopping!

5 / 5 Share

Sept. 21, 2023

Dave, Very helpful, understanding of my questions, very professional and courteous. completly helped. Thanks Wendy

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello City Girl Curvez Boutique, Thank you for your kind words! I'm glad to hear that you found our assistance helpful and professional. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help! ❤️