All reviews

Rating Breakdown

  • 5
    94% (1,342 ratings)
  • 4
    3% (46 ratings)
  • 3
    0% (5 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (29 ratings)

Reviews with Text

  • 88% (1,264)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 7, 2025

10/7/25: A huge shoutout to Sam for quickly looking into my order issues, well done Sam! 2/13/24: Hi, I had an issue with products not syncing up properly in my store and Dave was so patient in helping me out, and fixed it. It took a lot of back and forth email exchanges in real-time while we were troubleshooting it. He was able to give me precise directions and finally fixed it for me, thank goodness for that!! Thank you so much Dave!! 8/7/2025: Had a fraudulent order come in, and it was quickly resolved, thank you so much Harold, for your quick action and support!! 8/15/2025: Thank you very much Sam, for helping me quickly navigate customer returns, hoping to receive the product quickly!! Hi, I'm new to Trendsi. So far, my experience has been great because the staff Allan guided me through the entire process for onboarding, he was very patient, explaining each step along the way, and with screenshots as well. At no point did he show any impatience or anything like that. I just hope I can have everything set up and working properly, within the next one week.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Hi, Fashion Forward Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!

2 / 5 Share

Oct. 5, 2023

So disappointed. Trendsi may have nice clothes, HOWEVER, I didn't know some of my products in my store are from China, which means, whenever China goes on a holiday, the "Shipping Delay" dates will pop up in your store for your customers to see. Trendsi needs to fix this problem. I have removed the tags and they still keep popping up. I have worked with several Trendsi reps and none of them were able to help. I will be looking for another wholesaler. Very disappointing!

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Social Girl We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

4 / 5 Share

June 23, 2023

I am not new to Shopify but new to Trendsi. I felt in love with their products, photo styling and, wide variety of colors and sizing. It took a little while to efficiently add items to my store by making smaller and item specific collections before sending it over to my store. I am still very early in the process and my store has ben open less than a week. There is one issue that is concerning and I'm currently navigating through. If you would like to sell using Google or Amazon, there is necessary product information that Trendsi does not provide which have proved to be quite frustrating at the moment. There is a solution, but it's just one more thing to list of things you have to do to for your store to be successful. I will say that Gretle was a great help in helping me sort out this issue. I am also a little concerned about shipping and hope these issues have been addressed from the other sellers' complaints. Aside from that, I'm excited to see what happens.

Store

FanciHD

Using app

27 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi FanciHD, It's great to hear that you're excited about using Trendsi and have had a positive experience with our products, photo styling, and variety of colors and sizing. Starting a new store can be a process that involves learning and navigating through various challenges, so, understandably, you're facing some concerns. It's also encouraging to hear that Gretle helped assist you with sorting out the issue. Customer support can play a vital role in resolving concerns and providing guidance throughout your journey, and this is one of our top priorities. As for shipping, we understand that shipping experiences are important for your customers, and rest assured that we are continuously looking for better options for improving our shipping. Overall, it's fantastic that you're excited to see what happens with your store. Starting a new venture can be challenging and rewarding, and with time and effort, you'll likely find solutions to the obstacles you encounter. Stay proactive, continue exploring your available resources and support, and as your trusted partner, we are always here to help. Let's grow your fashion business together. ❤️

4 / 5 Share

June 21, 2023

good customer service thank you everything was corrected thank you i cant help to get more help when i needed it very helpful

Using app

12 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello STYLEZ FOR YOU, You're welcome! We are glad to hear that your issue was resolved and that you received good customer service. Exceptional customer service is very important to us and this is one of our top priorities. If you ever need further assistance in the future, don't hesitate to reach out. We're here to help! ❤️

5 / 5 Share

June 19, 2023

Excellent customer service. In fact they answered my question in like 5 minutes. Thank you so much!!

Using app

3 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi, Michelle's Attic Treasures Gift & Thrift We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to to provide not only quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

5 / 5 Share

June 18, 2023

Chette was great! First Trendsi order in the books and was unsure on some of the processing. Had a few things I didn't finish setting up and was able to get that completed and confirm order was there and ready to go!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Pyper and Plum Chette really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

5 / 5 Share

June 16, 2023

I had a question about my order and Jenny was friendly, courteous and got me answers. thank you so much for the great customer service!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, June Bugz Thank you for your review and we are glad that Jenny was able to help you with your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

5 / 5 Share

June 16, 2023

I have been using Trendsi for the first 6 months of 2023, and love the drop shipping products and service they have available. Allen has been a great help in customer support if I have an issue and it is corrected quickly. Also, I use their live area at Dallas Market to create excitement for new items and get a live video in during market. Highly Recommend

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi,Simply Polished Boutique Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Allan! Please reach out to us anytime, we are available 24/7!

5 / 5 Share

June 15, 2023

Exceptional customer service! Prompt and helpful responses about my customers shipping and tracking number questions. Thankful for the help!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi, StellaRosely Boutique Exceptional customer service is very important to us and we are glad that one of our team members was able to provide that to you. We will make sure to pass along the compliments. Thank you for the kind review!

5 / 5 Share

June 15, 2023

I'm so impressed by the customer service and the great products. Gretle helped me so quickly and she her personality was so dope... I would whole heartedly recommend Trendsi..... Great company great products and great customer service....

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi, EG3BEATS MERCH Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

5 / 5 Share

June 14, 2023

So far the customer service is great. It takes some time to upload products but everything looks amazing, I am so glad I stumbled on this app!

Using app

22 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello The Pink Pigs, Thanks for your kind words. It's our mission to help online boutique owners like you to start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together. ❤️

5 / 5 Share

June 19, 2023

Jenny was so helpful when I could not get my collections to populate to add new items to. She was able to troubleshoot somethings & walk me through how to fix it so that I could continue to stop my boutique with Trendsi products! Had another issue & Chette was able to walk me through it, then was able to help me with 3 different issues after, all within under an hour. If I had to figure it out on my own, it would of taken me days! Thanks so much for quick- helpful assistance!

Using app

5 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello Black Barn Boutique, That's great to hear that Jenny was able to assist you effectively with troubleshooting and fixing the issue you were facing with your collections. It's always valuable to have helpful support when encountering challenges in running your boutique. It's also wonderful to hear that you can continue offering Trendsi products to your customers. If you have any more questions or need further assistance, feel free to ask. We're here to help! ❤️

5 / 5 Share

June 7, 2024

great product at reasonal prices, always helpful

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, DIVA USA Gretle really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

5 / 5 Share

June 10, 2023

Anya was a great help explaining the importing processes and ways to set-up shopify to import products efficiently. Thank you once again.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi GIGI BLU, Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help. ❤️

5 / 5 Share

June 4, 2023

Thom was great. She answered my questions and helped me to better understand how things work. Thank you

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Southern Grace Boutique Exceptional customer service is very important to us and we are glad Thom was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

5 / 5 Share

June 2, 2023

Anya, was beyond helpful adding products and informing me of the process step by step! I can't thank her enough!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Carri Ann Couture, Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

5 / 5 Share

May 30, 2023

I want to thank Anya for helping me with my Shopify questions. Great communication! I'm new to drop shipping and she walked me through valuable information

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello CrownofCouture, Thanks for your kind words. It's our mission to help online boutique owners like you start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.

5 / 5 Share

May 27, 2023

Chat feature is super helpful! Raymart was able to answer my question in just a few minutes and will save me time. Thank you so much!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Three Bears Boutique Exceptional customer service is very important to us and we are glad Raymart was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

5 / 5 Share

Nov. 14, 2025

I wanted to updat my review from May of 2023 to November of 2025. I just want to add a shout out to "Sam" who I had a great experience with. Trendsi Support has consistently been outstanding since I have been using this app. They are always attentive to your needs and do all they can to help. Thank you Support for all the hard work.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Hi, Carbone's Marketplace Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

4 / 5 Share

May 25, 2023

Chette was great!! She immediately solved my issue, provided the answers I was looking for, and was very kind and professional!

Using app

Over 1 year

Total reviews

13

Average rating

4.8

Developer Reply

Hi ENE TRENDS, Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.