Trendsi: Fashion Dropshipping
Dropship, wholesale & sourcing high quality fashion clothing
Rating
4.8
feedback
1,431
chart
#359
All reviews
Review RSS Feed
May 25, 2023
Angelo was awesome! He responded quickly and no issues understanding my question. Super friendly and great customer service!
Hi, Blue Mimosa Boutique Thank you for your review and we are glad that Angelo was able to help you with your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any questions or help.
May 25, 2023
So please with Chette from Trendsi and how she handles my problems everytime I need help. She is amazing.
Hi,THE ART CLOSET Thanks for leaving us a review. It is music to our ears! We are so glad that Chette was able to help you every step of the way and we'll make sure to pass along the compliments to her! Please reach out to us anytime; we are available 24/7!
May 17, 2023
Raymart was so incredibly helpful in answering my questions, and helping me find the solution I needed for complete customer satisfaction. Thanks so much for your wonderful help Raymart!
Hi Hope & Heritage, You're welcome! I'm glad to hear that Raymart provided you with exceptional assistance and helped you find a satisfactory solution to your questions. We are here to help you with any further questions or concerns you may have. :)
May 17, 2023
Angelo Helped me within 5mins of a problem I had been trying to resolve on my own for 3 days :) Super helpful and I am thankful for the support.
Hi lakeluxe, That's wonderful to hear! I'm glad Angelo was able to help you quickly and effectively with your problem. It's always a great feeling to receive timely assistance, especially after struggling with an issue for a while. I'm sure Angelo appreciates your gratitude and is happy to have been able to assist you. If you have any more questions or need further support, feel free to ask. ❤️
May 12, 2023
Incredible service from Anya. Easy to import, create orders, install and overall usage of the application.
Hi, Thank you for your review and we are glad that Anya was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.
May 12, 2023
Lee was SO helpful! I made a mess of things but she straightened me out. So, far Trendsi has been a lot of fun. It's like shopping for a living but you don't have to pay. But you also don't get to keep the products. hmmm
Hi, Thank you for your review and we are glad that Lee was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.
May 11, 2023
I have had great experiences with the customer service at trendy. I have received the best attention and answers. The customer Czar had a quick and effective response to all my questions Thank you Odavide store
Hi, Odavide We are happy that Czar was able to assist you. Please don't hesitate to reach out again anytime if you need any help.
May 26, 2025
I initially rated Trendsi with a 5-star review, but unfortunately, my experiences have prompted me to reconsider. One significant issue is the inconsistency in order management. I've encountered problems with orders being canceled without prior notification. It's frustrating to discover sometimes days later that an order, initially planned for shipment, has been slated for cancellation. This lack of communication raises concerns about the reliability of the platform. Moreover, the standard shipping and processing timeframes are frequently surpassed. While US-based suppliers typically deliver on faster schedules, the variable stock availability has become a volatile scenario. This uncertainty compromises the efficiency and reliability of the service. Handling orders seems to be a challenge as well. Some orders lack appropriate designation of labels, leading to confusion and errors in processing. Resolving such issues has proven to be a cumbersome process. Finding a solution often involves escalating the matter to a lead, but the response time is disappointingly prolonged. Persistence is required to ensure that your concerns are heard, especially with urgent matters. Even when issues are seemingly resolved, they tend to resurface. The recurring problems with order cancellations, stocking issues, prolonged delivery timeframes, and the protracted resolution process collectively diminish the overall reliability. I hope these aspects can be addressed to enhance the user experience and restore confidence in the platform.
Hello Luxury on a Dime, Thank you for your kind words! I am so glad to hear that Chette provided you with exceptional service and went above and beyond to ensure that your experience with us was a positive one. I will definitely pass along your gratitude to Chette and recognize her for her efforts. As your trusted partner, we strive to provide the best customer service possible, and we are delighted to hear that Chette was able to assist you effectively and efficiently. We appreciate your business and look forward to serving you in the future. If you have any further questions or concerns, please do not hesitate to reach out to us. ❤️
May 9, 2023
Angelo was quick to respond, and quick to answer. Very friendly and thorough. Overall a good experience with customer service. Thank you!
Hi, Agavebeachboutique Angelo really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to him. Please don't hesitate to reach out to our 24/7 support team again!
May 8, 2023
Gretle, thank you for helping us! was quick to respond and solution the question. she is very nice and friendly.
Hello Sweet Mia's Boutique, Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.
May 8, 2023
I had a couple of questions upon setting up my account reached out to support via the chat feature. Angelo was super quick to respond and answered my questions in detail to get my account up and running right away! By far the best customer service I've received via chat!
Hi Baremoonboutique, I'm glad to hear that Angelo provided you with excellent customer service! It's always great to have a positive experience when seeking support. If you have any further questions or concerns, don't hesitate to reach out to our support team again. We are always here to assist you with any issues you may encounter.
May 8, 2023
Spoke to Mia. and she was really helpful. asked the right questions and worked on the issue very promptly.
Hi Nostalchicks Exceptional customer service is very important to us and we are glad Mia was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
May 6, 2023
I love Trendsi! They set your business up for complete success! Allan is also very friendly and great to work with! He got my shipping info corrected and got my package processed for my customer right away! I love Trendsi!!
Hi, Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.
May 5, 2023
Mary is a great customer service rep. Good app for shipping within the USA from the USA in my opinion. For other products coming from overseas to US, the quality is terrible.
Hi Say More Boutique, Thanks so much for your review and we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.
May 4, 2023
Mary was very helpful to support my issue. The feature I was looking for wasnt available but Mary went above and beyond to get me the information I needed. Support is top notch
Hi, Dawg Food Store Thank you for your review and we are glad that Mary was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.
May 2, 2023
Czar did an amazing job answering all my questions. She went above and beyond making sure that she understood my question.
Hello Live Life Breathe Brands, That's great to hear! Czar is one of the dedicated and thorough people we have in customer support, and I'm glad that she was able to provide you with the answers you were looking for. It's always a pleasure to receive excellent customer service, and I'm sure Czar will appreciate your positive feedback. If you have any more questions or need further assistance, feel free to ask! ♥︎
May 2, 2023
Very excited to find this app! I've been on the hunt for a trendy fashion dropshipping app and this is it. Gretle helped me get started and she was so patient and helpful!
Hi, The Rare Blooms We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
April 29, 2023
Excellent customer service. I was surprised that they answered my queries, so promptly. Thank you, so much Raymart for your efficiency and kind attention!
Hello, One Sul I'm glad to hear that you had a great experience and that Raymart was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Raymart. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.
April 28, 2023
I emailed customer service this morning regarding an account issue and Allan responded faster than I could close my email app. He was able to rectify my problem immediately. Thanks Allan!
Hi, Dalia We are happy that our Allan was able to assist you. Please don't hesitate to reach out again anytime.
April 27, 2023
Angelo was super helpful, quick to reply and very clear on how to help me fix a small issue on my first day of using Trendsi!
Hi, Elle Rae Boutique Exceptional customer service is very important to us and we are glad Angelo was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!