Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,654
chart
#310
All reviews
Rating Breakdown
Review RSS Feed
Aug. 27, 2023
I just started a dropshipping store and I needed some assistance with general questions regarding trendsi return policy and procedure. I just wanted to be familiar with the process in case i needed to process a return in the future. Gretle was incredible! very knowledgeable, her guidance has helped me tremendously.
Hello Style Sense, Thank you so much for your kind words! We're delighted to hear that Gretle was able to assist you effectively. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to help! ❤️
Aug. 26, 2023
Easy integration into Shopify. Great customer support. Lorie was exceptional and promptly answered my questions.
Hello, Nifty Clothing Thank you so much for your review! We're so glad that received the help that you need. Please feel free to contact us for anything you need, we are always happy to help.
Aug. 26, 2023
"Lorie" She really helped me lot to understand Trendsi. I really appreciate it, She guided about my concern on shipping cost and refund policies.
Hi, B4 Brand Lorie really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again
Aug. 25, 2023
I got a little confused on my first attempt to add an item and Gretle was awesome and patient. She walked me through my kinks and this is the best option for me and my busy schedule.
Hi, WHO'S THAT LADY BOUTIQUE We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
Aug. 25, 2023
Do not use them. They are terrible at processing and shipping. Customer ordered 1 item and it was still processing after 2 weeks. They claimed it didn't pass quality inspection 3 times and that was the reason for the delay. They lie just so you don't ask them to cancel the order. If you want to have to do multiple refunds, use them, If not DO NOT USE THEM.
Dear Rooted Natural LLC, I sincerely apologize for the frustration and inconvenience caused by the processing and shipping delays you've experienced. This is not the standard of service we aim to provide, and I understand your disappointment. Your feedback is taken seriously, and I'm committed to investigating the situation further to ensure this doesn't happen in the future. I apologize for any misinformation and assure you that our team is working to improve our processes. If there's anything specific I can do to address your concerns or if you have further details to share, please feel free to reach out directly. We value your feedback and are dedicated to making things right. Thank you for bringing this to our attention, and I appreciate your understanding.
Aug. 25, 2023
Blown away by how streamlined this provider is! Amazing customer service, Gretle will save your day! Such a breeze, user friendly, Im sure their will be many success stories from this provider. I wish everyone whos starting a shop good luck, if your reading about Trendsi youve already got amazing luck!
Hi, PrintItAndSendIt Thank you so much for such a great review! We work really hard to offer the best service so you can enjoy the fun parts of your business. Please don't hesitate to reach out again for any help needed.
Aug. 24, 2023
I had questions about supplying a Brick-and-Mortar store and the, tech support is Amazing!!! thank You, Lorie,
Hello Laesmarthome Thank you so much for your wonderful review! We're thrilled to hear that our tech support team, especially Lorie, could provide you with amazing assistance regarding supplying your Brick-and-Mortar store. If you have any more questions or need further help in the future, don't hesitate to reach out. We're here to ensure your experience is top-notch.
Aug. 24, 2023
Its an a amazing app and their customer support is fast and they really help. One named Lorie helped a lot 10/10 service.
Hello Furberry Thank you for your fantastic review! We're delighted to hear that you're enjoying our app and that our customer support has been speedy and helpful. Lorie is truly dedicated to providing top-notch assistance, and we're thrilled that she could help you effectively. If you ever need further assistance or have more questions, please feel free to reach out. We're here to ensure your experience remains exceptional.
Aug. 24, 2023
Maria's speed and accuracy in answering my questions exceeded my expectations. Her customer service was exceptional, and of course 5 stars.
Hello Ezybliss Thank you so much for your wonderful review! We're thrilled to hear that Maria's speed and accuracy in assisting you went above and beyond your expectations. Providing exceptional customer service is what we strive for, and we're delighted that she could deliver that for you. If you ever have more questions or need further assistance, please don't hesitate to reach out. Your satisfaction is our priority.
Aug. 23, 2023
I thought the drop-shipping process would be problematic especially when it comes to following up on my customers orders. The Customer Service I received from Gretle to my surprise was phenomenal. She promptly answered all my questions regarding the customer order and when should they expect to received their order.
Hi Yolanies, I'm glad to hear that Gretle provided exceptional customer service and addressed your concerns regarding the drop-shipping process. We always strive to ensure a smooth and reliable experience for our customers. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for your feedback! ❤️
Aug. 23, 2023
Still early in the game for me but customer support is excellent thus far i.e. timely & helpful - a big shout out to Allan! I will be sure to follow up with another review as I have opportunity to assess other aspects of Trendsi.
Hi Contemplate Change, Thank you for your positive feedback! We're glad to hear that you've had a great experience with our customer support, especially with Allan. We look forward to hearing more from you as you continue to explore Trendsi. If you have any questions or need further assistance, feel free to reach out. ❤️
Aug. 23, 2023
They are truly the best, they respond quick when you have a problem and really give a lot of efforts to resolve the solution. I had a beautiful encounter with Czarina and she was super helpful!
Hello Puraeleganza, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team, especially with Czarina. We're here to help whenever you need us. 😊
Aug. 23, 2023
This app is great! And the customer service is fantastic. It is very responsive. Czar helped me today -she is very knowledgeable. I have always gotten great help from Trendsi whenever i need it - almost immediately.
Hello BLOOMZ BOUTIQUE, Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app and experiencing excellent customer service. We're here to help whenever you need us, and we're glad Czar provided you with knowledgeable assistance. Your satisfaction is our priority, and we look forward to serving you in the future. ❤️
Aug. 23, 2023
I'm new to Trendsi- with dropshipping... So I had a few hiccups, or problems and reached out to chat support. When I tell you Mia the chat support person walked me through everything I needed... She did exactly that and more! She assured me that I was on the right path, and checked my orders for me as well. I appreciate her going over and beyond, and not just the "general" chat answers!!! Thank you MIA
Hi Sasha Chique, Thank you so much for your kind words! We're thrilled to hear that Mia provided you with exceptional support and went above and beyond to help you navigate through the challenges. We're here to ensure your experience with Trendsi is smooth and successful. If you have any more questions or need assistance in the future, feel free to reach out. Welcome to the Trendsi family! ❤️
Aug. 22, 2023
Raymart (chat assistant) was very helpful in getting me the information I needed about when my products would ship. He also provided me with additional information so I know when my customers should expect their dropshipped items in the future. Thank you for your quick and courteous customer service!
Hello Lucky Lobster of Maine, You're very welcome! I'm glad to hear that Raymart was able to assist you effectively and provide you with the information you needed. If you have any more questions or need further assistance in the future, feel free to reach out. We're here to help! ❤️
Aug. 22, 2023
Trendsi's customer service is wonderful. Mia was very responsive and quick with her answers, even when it's a small simple question.
Hello Bee Tree Boutique We truly appreciate your kind words about Trendsi's customer service! It's fantastic to hear that Mia was able to provide you with quick and responsive assistance, even for the smallest of questions. Your satisfaction is important to us, and we're here to help with any queries you might have in the future. Thank you for choosing Trendsi!
Aug. 21, 2023
Love Trendsi! Customer service has also been wonderful. After working with Allan, he helped me to understand the process better and was so easy to work with. He answered all my questions and I am very grateful because I am new to this. Very happy!
Hello Tangerine Goddess Thank you so much for sharing your positive experience with Trendsi and our customer service team! We're thrilled to hear that Allan was able to provide you with clear guidance and address all your questions. It's fantastic to know that he made your experience smooth, especially as you're new to this. We're here to assist you every step of the way, so if you have any more questions or need further help, don't hesitate to reach out. Your success means a lot to us!
Aug. 21, 2023
Today , I had a few questions about adding the shipping cost on the products that I am adding to my store. Angelo promptly assisted me, and I was able to complete this section of my shopify store.
Hello Callie Monroe Jewelry Thank you for taking the time to share your positive experience with us! We're delighted that Angelo was able to assist you promptly with adding shipping costs to your products. It's great to know that you were able to successfully complete that section of your Shopify store. If you have any more questions or need further assistance as you continue building your store, please feel free to reach out. We're here to support you every step of the way.
Aug. 21, 2023
I love the customer service,Angelo was a great help to me today, he answered all of my questions about the issue I was having and made sure I had a good understanding about how shipping orders worked. This is my first successful order and I wanted everything to be in order and with Angelo's help I'm satisfied that my orders will be handled by the professionals you are. Thanks again..
Hello G.O.A.T DS We're thrilled to hear about your positive experience with our customer service, and thank you for your kind words! Angelo is truly dedicated to ensuring our customers' satisfaction, and we're delighted that he could assist you effectively with your questions and concerns. Congratulations on your first successful order! We're committed to providing professional and reliable service to ensure your orders are in great hands. Should you have any more inquiries or need assistance in the future, don't hesitate to reach out.
Aug. 21, 2023
Thank you Dave! You have been fantastic and so very helpful and patient with me. You helped me for days trying to guide me through the processes of setting up my store and going through everything with me with a fine toothed comb
Hello inner peace originals Thank you for your kind words! It was a pleasure assisting you in setting up your store. Your patience and dedication are much appreciated. If you need further help, don't hesitate to reach out. Best of luck with your new store!