Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,660
chart
#313
All reviews
Rating Breakdown
Review RSS Feed
June 29, 2023
really loving trendsi so far. many new items, ready to list with photos and videos. customer service has been great, especially the help I've been getting from Gretle. Would recommend
Hello Beige & Bone, I'm glad to hear that you're enjoying Trendsi and that you've had a positive experience with our customer service, particularly with Gretle. It's great to have a platform that offers new items and provides helpful assistance. Recommending a service based on your positive experience can be valuable for others who are looking for a reliable platform. If you have any specific questions or need further assistance, feel free to ask! ❤️
June 29, 2023
Trendsi has amazing products, trendy yet classy. Clear beautiful product images, products are easy to upload to shopify store, with auto upates, and inventory sync. Orders placed in shopify can be instantly sent to Trendsi for processing, and Trendsi will update shipping info with my customers through shopify. Live online customer support is 24/7, fast responding and helpful. Allan, Chette and other representatives answered my questions and solved my issues every time i contacted them. They are fantastic!
Hello, Touch of Wind, It's great to hear that you have had a positive experience with Trendsi! Offering a range of features and services that are beneficial for your Shopify store is one of our goals. The ease of uploading products, automatic updates, and inventory synchronization can save you time and effort in managing your online store. The integration with Shopify for order processing and shipping updates is convenient, as it ensures a seamless experience for both you and your customers. Having live online customer support available 24/7 is also a valuable feature, especially if you encounter any issues or have questions that need quick assistance. It's wonderful to hear that our representatives Allan, Chette, and others have been responsive and helpful in addressing your inquiries and solving any problems you may have faced. Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help! ❤️
June 29, 2023
I am new to Shopify and Trendsi, but I am so interested in getting my store off the ground and functioning smoothly for my clients...and me. Ha Ha Ha Anyway, I just wanted to write a good note for one of my Managers, Raymart. I was having difficulty altering some product pricing, which I had already pushed to my store. I had a chat with Raymart and within a few seconds, he provided me a solution that saved me from having to remove and re-push to my store via using a bulk edit in the Shopify Admin. How great that was and it saved me hours of work too. Anyway, thank you again Raymart and I hope other shop owners have similar customer service experiences, while working with Trendsi.
Hi "THE HONEY-POT SHOPPE", That's great to hear that you had a positive customer service experience with Raymart at Trendsi! Efficient and helpful support can make a big difference when you're starting and running an online store. It's wonderful that Raymart was able to provide you with a solution to your pricing issue quickly, saving you valuable time and effort. Shopify's bulk editing feature in the admin panel is indeed a handy tool for making changes to multiple products at once. It allows you to streamline your store management tasks and make updates efficiently. It's always beneficial to have reliable customer support and resources available when working with e-commerce platforms like Shopify and this is one of Trendsi's top priorities. If you encounter any more questions or need assistance in the future, don't hesitate to reach out to our customer service team. Wishing you success in getting your store up and running smoothly for your customers and yourself! ❤️
June 28, 2023
still sorta new to this i wish there was phone number to call to speak to them. but I understand their chat is great. Allan was super helpful
Using app
About 1 year
Total reviews
2
Average rating
5.0
Hello The Pretty Penny Boutique by Frilly Frolics, Thanks so much for your review and we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback. ❤️
June 28, 2023
Easy to use! Customer service is nice, I spoke with Gretle! Defiantly going to be a good decision for my business!
Hi, All About Mama Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛
June 27, 2023
I am new to Trendsi and Shopify! I chatted a few minutes with Alan about a clarifying question regarding the return policy for Trendsi. Very easy communication back and forth and he was super nice! Thanks for your help with this "new to me" process.
Hi, Kettle Gulch Clothing Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
Feb. 13, 2024
2/13/24: Hi, I had an issue with products not syncing up properly in my store and Dave was so patient in helping me out, and fixed it. It took a lot of back and forth email exchanges in real-time while we were troubleshooting it. He was able to give me precise directions and finally fixed it for me, thank goodness for that!! Thank you so much Dave!! Hi, I'm new to Trendsi. So far, my experience has been great because the staff Allan guided me through the entire process for onboarding, he was very patient, explaining each step along the way, and with screenshots as well. At no point did he show any impatience or anything like that. I just hope I can have everything set up and working properly, within the next one week.
Hi, Fashion Forward Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!
June 27, 2023
Chette was very helpful. My questions were answered in a timely manner. So far, I have been very happy with the customer service from Trendsi.
Hi, Paradise Palms Collective Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
June 27, 2023
Amazing customer service by Gretle. I am so happy with the delivery of the orders, packaging and more. Thank you Trendsi!
Hi, TheGBond Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
June 27, 2023
Gretle was awesome. Straight to the point and very informative!!! I wish customer service everywhere was as great as they offer customers!
Hi, Clothes Doors Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
June 27, 2023
Trendsi customer support has been a pleasure to work with. I have loved everything I have bought and so have my clients!
Hi, LeVaeh's Boutique Exceptional customer service is very important to us and we are glad one of our team members was able to provide that to you. We will make sure to pass along the compliments. Thank you for the kind review!
June 27, 2023
Czar is always great help. Never leaves me hanging on a limb. Honest, prompt and helpful. One of the best for sure!
Hi, PURULU Czar really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!
June 27, 2023
Every time I have a question, Trendsi support is always well knowledgeable. When I have questions a little more detailed and the support is not sure, they are fairly quick to get me an answer via email so that I can continue on with growing and making my business more user friendly. Tonight I had a rather simple question and Allen was able to answer my question professionally and quick. If you are starting out and you are not sure what you are doing they are a great resource, does not matter if you think it may be a silly question. They will provide you with an answer and help walk you through completing that task.
Hi, The Web Stand LLC Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
June 26, 2023
The Best thus far in the clothing industry if you're just now starting a business, I would suggest you look no further! You found everything you been searching for and thanks Allan for helping in the chat support!
Hi, Rich Girl Avenue Thank you for your review and we are glad that Allan was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.
June 26, 2023
This app works great for dropshipping start-offs and the simple Ui makes it great for users to nevigate throughout the app. Also Gretle -Customer Service was very kind and quick at solving my problems during store set up.
Hi, L.Beso Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
June 26, 2023
I would totally recommend this store! I was already pleased with their products and their prices. By getting some very helpful suggestions today from Gretle, in their chat, she made things so much easier and faster to get them listed online. Thank you so much, Gretle!
Hi, This & That Creations Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
June 26, 2023
I love Trendsi! The fashion is always on trend and ALWAYS new and exciting! Customer Service Assistants Mia, Allan & Gretle, along with others, are always very professional, kind and thorough in assisting anything I need - and no long waits like other chats! They are available 24/7 and very responsive at any time of the day. I would (and have) recommend Trendsi for dropshipping anytime! Trendsi is a company I admire and have watched develope tremendously since I joined. Good on you Trendsi - Keep going strong!
Hi, Divine We are so happy to hear that our CS team members were able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
June 26, 2023
Czar was very helpful and very quick w/ getting back to me to assure that everything I had questions on was running smoothly!
Hi, Southern Poison Exceptional customer service is very important to us and we are glad Czar was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
June 26, 2023
Chette was wonderful in answering all critical questions for my business and really helpful. I would suggest trendsi as one of the best vendors around.
Hi, Mastoreo Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Chette! Please reach out to us anytime, we are available 24/7!
June 26, 2023
Trendsi customer care support is second to none, its professional, they have an amazing stuff with kind ways of approaching clients specially Lorie she was amazing.Thank you trendsi team,thank you lorie.
Hi, Coladies.com Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛