Trendsi: Fashion Dropshipping
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I chatted with Lorie tonight - I could not access my account as previously with the text of the phone number. She showed me how I could access via Shopify Admin. I was also having an issue with customers not being allowed to ship - she helped me identify that issue - Shopify cannot seperate shipping when one ships from multiple locations. So the info provided assisted me in making the changes to allow customers to use to get shipping - we were getting an error prior. New to Trendsi via Shopify and just working out the "kinks" - Lorie was very helpful.
Hi, N-V-Us Fashions & Boutique Thanks for your feedback, We will make sure to pass along the compliments to Lorie. Please continue to reach out should you need help with anything else!
Customer service is super quick and resposive! Angelo was very helpful in getting an issue resolved for me. Gretle helped me out super quick with an issue I had while on vacation!
Thank you Shopify. I opened chat and Gretle was immediately on the chat and very helpful Great customer service! Also, just helped me out on a Sunday night at 10:24 pm in less than a minute response to my question!Thank you!
Hey Cason Couture, Thank you so much for leaving us your review and we are so glad that Gretle was able to help you! We'll make sure to pass along the compliments to Gretle to put a smile on her face 😊 If you need help, we are here for you 24/7!
The customer service was wonderful! I had a question today, and Mia helped me out very quickly! This is a great drop shipping app to have on your website. I highly recommend!
Hello All About You Boutique, We appreciate your review and we're sure that Mia does too! Your review means a lot to us and it is an affirmation for our hard work. Trendsi's mission is to provide the best user experience and we are so happy that we've hit the mark for you. If you need help, do reach out to us anytime! We're here for you 😊
Lorena patiently answered my question and gave me relevant links to review. I give it a 5 star and appreciate my customers orders arriving on time. I do suggest getting a sample because some fabrics may be thinner than it appears. Otherwise, so far so good and I appreciate the prompt customer service.
Hi VIZORRE FASHIONS AND DESIGNS, Thank you for your honest review! This helps is greatly in making sure that we provide the best user experience and we hope we will hit that mark for you! If you need further help with anything, please feel welcomed to reach out to our awesome customer support again! You are much appreciated 💛
Most definitely the best app we have imported. Not just the app, but the very helpful, and available "Mia," with excellent customer service. She is available and sincerely helpful. People behind some other apps obviously use skits, and standardized answers. Trendsi's app loads COGS, and ALL the pictures. Some others do NOT. Also, you can toggle your product choice, to "draft" BEFORE the import, where others do NOT. Platform is easy to use and navigate. Shipping is very good. Trendsi also offers transparency that others do NOT. Trendsi sends blog notes/alert memos to your vendor inbox that are very helpful with inventory management.
Hello Gentle Lady Boutique, Thank you your kind words and honest feedback! Your review means the world to us as it is an affirmation for our hard work to provide the best and highest of standards user experience. Our mission is to provide a human connection that you need as you start and grow your business with us and we are so glad that Mia was able to help you. Please reach out again if you need, we are here for you! 💛
I Had Tracking Issues, Trendsi was able to update me on tracking and give me the all the information I needed, they also automatically updated my customers tracking, because I do dropshipping.
Hi, Ms. Mesha Ent Thank you so much for the kind review and our goal is not only to be a supplier but to provide great software and service. Please reach out to us whenever you need more help!
May is very helpful with all my questions and quick to respond. I'm always happy to see her name pop up in our chat. Thanks May!!!
Hi, Sassy Orchids Thank you for taking the time to leave us a review! We will be sure to pass on the praise to May. Feedback like this is what makes us continue to strive for ways to improve our services so please don't hesitate to reach out again if you need more help.
I had an issue regarding a promo code and Chette was able to help me with no issues. She was polite and very professional. Thanks again!
Hi, Essence of Honey Welcome to Trendsi and we are so glad you enjoy our services so far. We want to provide not only products but support you in all aspects of your business.
Thank you so much Gretie your the best you really help me learn how to understand how this app works .....and i love it ....5 stars for you......
Hi, Fitness Motivation 101 We are so happy that Gretle was able to help answer all your questions and also excited to help you grow your business! Your success matters to us, so please don't hesitate to reach out again for assistance.
I love this app. The products sync right to my story. The orders get processed quickly and they communicate any issues with the order in a very timely manner.
Hi, Modest Apparel USA We are glad you like it. It is one of our priorities to make it seamless for our dearest sellers like you. Thank you for your feedback! Please reach out to us anytime should there be any concerns/questions. 💕
Fast responses and great support! Whitney was a great help and very quick to get my order corrected.
Hi Mulberry + Maeve, Thank you so much for taking the time to leave us a review, we are so glad to have you! It is our mission to make life easy for online sellers, so we are so happy to hear that you find Trendsi helpful! Please don't hesitate to contact us with any questions or needs in the future.
Harold was very helpful with my missing item and answered all questions and made the process very easy! Would highly recommend!
Hi The Velvet Palms Boutique, Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to Harold!
I am not yet their customer but so far I can evaluate the customer service, Whitney was great helping me
Hi Vicky and Lucas, We are so happy that Whitney was able to assist you with your questions. We can't wait for you to receive your first sample order. Please don't hesitate to reach out again if you need anything. We are available 24/7!
Excellent drop shipping option and Elin with customer service has been a big help with any issues I may be having :) I also recently worked with Karen in customer service to rectify a small connection issue with shopify and she was knowledgeable and informative. I really couldn’t be happier with their response times and support.
Hi Atomic Wildflower, Your kind review certainly made our day and we'll be sure to pass along the compliments to the team. User experience is VERY important to us, so we are so happy to hear that the set up was easy. Please contact us again with any questions, we are available 24/7! 💛
Great app! Karen is very helpful and responds back immediately when having issues and resolves them quickly!
Hi Bia Boutique, We love your review and we are glad that Karen was able to assist you. Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Thank you for your kind review!
So far this seems to be the best drop shipping option I have come across. Gretle was incredibly helpful answering my [thousands of] questions!
Hi White Raven Boutique, We appreciate your kind words, it means a lot to us 💕. We will make sure to pass along the compliments to Gretle and make sure to reach out anytime should you have any more thousands of questions and our amazing customer support would love to help 😊.
Karen, in customer service is the absolute best! I cannot express how great she is!! Helpful and fast... almost instantly responds and resolves all issues. Working with her and this company has been the greatest experience!
Hi Shop Sydney Sue, The most important thing to us is to make you feel welcome to reach out to our amazing customer support for any help needed and we are so glad that Karen has given you the support that you deserved. Please reach out again for any help needed, we always have your back! 💛
Customer service is wonderful! FAST and you get your answers right away! Mia and all the ladies are so helpful! Gretle goes ABOVE and Beyond and communicates with me like an old friend! Just love her caring heart.
Hi Hydrangeas Boutique, Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.
I use this app and it is absolutely fantastic. They have great style and great customer service. They respond in minutes. I spoke to Elin and I was updated with so much. I highly recommend this app
Hi iModel Apparel, Your kind review means a lot to us and we are so grateful that you've taken the time to write us a feedback. Elin is a gem and we'll make sure to pass along your compliments to put a smile on her face. You can reach out to our amazing anytime you have questions or need help! 💛
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