All reviews

Rating Breakdown

  • 5
    95% (3,473 ratings)
  • 4
    3% (122 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (15 ratings)
  • 1
    1% (35 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 16, 2023

I am VERY PLEASED with the help I received from Gretle! I'm new to this, and she answered several question for me. She was very professional and very interested in helping to answer all of my questions. I hope all of your staff are as great a representative as Gretle!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Prominent Trends Gretle really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

5 / 5 Share

June 16, 2023

Angelo has been amazing with communicating to me! I've had so many issues getting ahold of anybody in other platforms. Very happy with the provided information! Thanks Angelo!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Kawaii Cozy Cottage We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to to provide not only quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

5 / 5 Share

June 16, 2023

I had a question about my order and Jenny was friendly, courteous and got me answers. thank you so much for the great customer service!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, June Bugz Thank you for your review and we are glad that Jenny was able to help you with your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

5 / 5 Share

June 16, 2023

I have been using Trendsi for the first 6 months of 2023, and love the drop shipping products and service they have available. Allen has been a great help in customer support if I have an issue and it is corrected quickly. Also, I use their live area at Dallas Market to create excitement for new items and get a live video in during market. Highly Recommend

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi,Simply Polished Boutique Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Allan! Please reach out to us anytime, we are available 24/7!

5 / 5 Share

June 15, 2023

I had a problem adding my shipping information and Chette help me get it right very nice and friendly

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Bea's Tees Shop Chette really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

5 / 5 Share

June 15, 2023

Jenny was very helpful, courteous and resourceful with the information that she gave me. I am grateful for her patience and guidance through the Trendsi return process, etc. I am very pleased with the customer service that I have received thus far. Keep on SHINING, Jenny! Customer service is essential...

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi, Gifts R Unique Thank you for your review and we are glad that Jenny was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any questions or help.

5 / 5 Share

June 15, 2023

So easy to add products to my store! Support is also super helpful, thankful for Czar; she walked me through how to re-connect my store and was super responsive and knew her stuff. Best dropshipping app I have ever used!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, moonflowerclothingco We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

5 / 5 Share

June 15, 2023

Exceptional customer service! Prompt and helpful responses about my customers shipping and tracking number questions. Thankful for the help!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi, StellaRosely Boutique Exceptional customer service is very important to us and we are glad that one of our team members was able to provide that to you. We will make sure to pass along the compliments. Thank you for the kind review!

4 / 5 Share

June 15, 2023

I've been very happy with Trendsi so far. The only downside is that shipping isn't as fast as my customers would like since the products are coming from overseas. The quality of the clothing has been good and customer service is extremely helpful. I spoke with Gretle today and she was the best!

Using app

15 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello Anything But Ordinary Boutique, Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. We understand that you would like to have a faster shipping and we are making every effort to ensure that orders are delivered to the customers as soon as possible. You may also try the products that are shipped from the USA as they have shorter shipping timeframe. Please feel free to contact us for anything you need, we are always happy to help.

5 / 5 Share

June 15, 2023

I'm so impressed by the customer service and the great products. Gretle helped me so quickly and she her personality was so dope... I would whole heartedly recommend Trendsi..... Great company great products and great customer service....

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, EG3BEATS MERCH Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

5 / 5 Share

June 14, 2023

I really love this app so far. I am so thankful for all of Chette's help and guidance tonight with my inventory issues. Thanks again Chette!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Augie & April, Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

5 / 5 Share

June 14, 2023

So far the customer service is great. It takes some time to upload products but everything looks amazing, I am so glad I stumbled on this app!

Using app

24 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello The Pink Pigs, Thanks for your kind words. It's our mission to help online boutique owners like you to start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together. ❤️

5 / 5 Share

June 14, 2023

Glad to work with Trendsi to grow my business! Jenny in support is wonderful to work with when issues arise and helps resolves issues quickly and efficiently.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Emma June Co. Boutique, That's great to hear! Effective and efficient support is crucial for resolving any issues that may arise and ensuring smooth operations for your business. It's always beneficial to have a reliable support system in place to assist you when needed and this is one of our top priorities If you have any specific questions or need further assistance, feel free to let us know! ❤️

5 / 5 Share

June 14, 2023

The SUPPORT TEAM was very helpful and helped me solve all the issues that I had and provided me some additional tips

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi AG Designz, That's great to hear! It's always wonderful when the support team is able to assist you effectively and provide valuable tips. Good customer support can make a big difference in resolving any issues you may have encountered and this is one of our top priorities. If you have any more questions or need further assistance, feel free to ask! ❤️

5 / 5 Share

June 14, 2023

Czar was extremely helpful with explaining an error that was made on my behalf. Lesson learned - super friendly and helpful and quick!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Southern Rose Posh, Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

5 / 5 Share

June 19, 2023

Jenny was so helpful when I could not get my collections to populate to add new items to. She was able to troubleshoot somethings & walk me through how to fix it so that I could continue to stop my boutique with Trendsi products! Had another issue & Chette was able to walk me through it, then was able to help me with 3 different issues after, all within under an hour. If I had to figure it out on my own, it would of taken me days! Thanks so much for quick- helpful assistance!

Using app

5 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello Black Barn Boutique, That's great to hear that Jenny was able to assist you effectively with troubleshooting and fixing the issue you were facing with your collections. It's always valuable to have helpful support when encountering challenges in running your boutique. It's also wonderful to hear that you can continue offering Trendsi products to your customers. If you have any more questions or need further assistance, feel free to ask. We're here to help! ❤️

5 / 5 Share

June 14, 2023

Mia was so helpful in helping with understanding How I can return one of my customers item shipping.. she was quick and was very pleasant to speak with!

Store

ZeroGT

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi, ZeroGT We are so happy to hear that Mia was able to provide great service. Our goal at Trendsi to to provide not only quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

5 / 5 Share

June 14, 2023

Mia was so helpful in helping with understanding the status of my item's shipping.. she was quick and was very pleasant to speak with!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, GLAMISIMA Mia really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

5 / 5 Share

June 14, 2023

the support is very quick and effective, the special motion to Lorie,who helped me to find very fast an issue to my problem.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Myfamily Gifts Co We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

5 / 5 Share

June 14, 2023

I needed to reach out to Trendsi today concerning some shipping questions. I worked with Allan and he was magnificent!! He was very helpful and understanding. He answered my questions and did so in a timely manner. I never experienced a problem with Trendsi customer service. They are a great team. Allan was wonderful and I am grateful for his time and knowledge on the situation.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!