All reviews

Rating Breakdown

  • 5
    95% (3,472 ratings)
  • 4
    3% (122 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (15 ratings)
  • 1
    1% (35 ratings)
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5 / 5 Share

June 22, 2023

I am a completely new user of Shopify & Trendsi. I received 5 orders in the first 2 days of launching my website. I had a lot of questions regarding "Fulfillment" and "Delay Processing". Anya from customer service helped me so much! She was Awesome! She was very helpful and very patient. I learned new things :) I found Trendsi on social media and knew I wanted to work with them. Dropshipping is definitely the way to go. I hope to continue to grow and learn more about the process. I know that if I have more questions, Trendsi Customer Service will be there :) Poppy Chic Boutique

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Poppy Chic Boutique, That's wonderful to hear that you had a positive experience with our customer service representative, Anya! It's always great to have a helpful and patient support team to assist you when you're new to a platform like Shopify and Trendsi. Exceptional customer service is one of our top priorities. :) As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Best of luck with your Shopify store and your journey with Trendsi! ❤️

5 / 5 Share

June 22, 2023

Anya was very helpful and fast on the support! Helped me with my questions and my account. Thank you so much :)

Using app

10 months

Total reviews

3

Average rating

5.0

4 / 5 Share

June 22, 2023

Anya is so responsive and humble she resolved my query quickly. Thank you anya i am happy your response.

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Bold wear We are happy that Anya was able to assist you. Please don't hesitate to reach out again anytime.

4 / 5 Share

June 21, 2023

good customer service thank you everything was corrected thank you i cant help to get more help when i needed it very helpful

Using app

12 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello STYLEZ FOR YOU, You're welcome! We are glad to hear that your issue was resolved and that you received good customer service. Exceptional customer service is very important to us and this is one of our top priorities. If you ever need further assistance in the future, don't hesitate to reach out. We're here to help! ❤️

5 / 5 Share

June 21, 2023

Czar was kind, patient and extremly helpful! solved my issue quickly and efficiently. Thank you so much!

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Phoenix Paradise Life, You're welcome! We're glad to hear that Czar was able to assist you effectively and provide a positive experience. We are here to help with any questions or issues you may have. If there's anything else we can assist you with, please feel free to let us know! ❤️

5 / 5 Share

June 20, 2023

Maridom was such a sweetheart! I had my first order through Trendsi and was nervous about shipping. She looked up the order and made sure we were good to go! I really appreciated it. Thank you so much Maridom!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sunflowers & Cotton T's Boutique, LLC, Thanks for your kind words. It's our mission to help online boutique owners like you start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together. ❤️

5 / 5 Share

June 20, 2023

Jenny has been amazing. Very quick to respond and to help. Shes also very thorough with any explanation to make sure i can understand which i love. I would highly recommend her.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, La Zinnia Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

5 / 5 Share

June 20, 2023

I've looked through a lot of sites to find my supplier and I hope no one finds this place cause I want it ALL TO MYSELF! Chette was a huge help and answered all of my dumb questions with patience, kindness, and was very informative. if you don't use this app, fine by me cause this is untapped gold!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, StrongHer Fashion Chette really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

5 / 5 Share

July 11, 2023

7/11/23 Updated Review.... Almost a month since my previous review. Finding much more confidence in everything, I just have to say how grateful I am for Trendsi. As always, customer support ready to answer every question I have (thank you Gretle) and in addition to that, they have set everything up flawlessly for our stores. Very little leg work on our end all the way to checkout, they provide everything in a seamless system. Thank you!! 6/19/23 I really couldn't be more appreciative for the instant chat service. I'm brand new to this and its very convenient to have all my questions answered instantly! Thank you Thom

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Regal Retail, Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions. ❤️

5 / 5 Share

June 25, 2023

I just found out about Trendsi and spoke to Allan and he was awesome! Answered all my questions clearly, very professional! Thank you Allan! Today 06/25/2023 contacted Trendsi and got Anya, I couldn't understand why I kept getting error "Page Unresponsive", but it only happened on Trendsi website, but Anya was very professional, extremely patient trying to figure out why this kept happening. I started getting very upset, because I finally found a platform where customers don't have to wait "Forever" to receive their products and now I'm experiencing issues omg, but Anya continued to be professional and extremely patient. To make long story short, I figured out it was my browser, although Anya kept telling me and leading toward the browser it just would not register. After further troubleshooting it was extensions I had on my browser! I contacted Trendsi and got lucky to get Anya again, I got the opportunity to apologize to Anya for kept asking to speak with someone other than Anya and as from the start Anya still professional and patient. Thank you Anya for be available when I really needed assistance! I am grateful! Thank you!

Using app

About 1 year

Total reviews

10

Average rating

4.6

Developer Reply

Hi D'Zani Fashion, Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review! ❤️

5 / 5 Share

June 19, 2023

Czar Helped me gain some understanding about something I was unaware of. The information was very helpful.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, mybosszilla.com Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

5 / 5 Share

June 19, 2023

Excellent customer service. In fact they answered my question in like 5 minutes. Thank you so much!!

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Hi, Michelle's Attic Treasures Gift & Thrift We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to to provide not only quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

5 / 5 Share

June 19, 2023

Raymart was an amazing help when I couldn't get into my account. He was very fast and was bale to solve my problem in less then 5 minutes. Also extremely polite and asked if I needed more help. Excellent customer service

Using app

About 1 year

Total reviews

2

Average rating

3.5

Developer Reply

Hi, T4x Quadruple Love Thank you for your review and we are glad that Raymart was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

5 / 5 Share

June 18, 2023

Chette was great! First Trendsi order in the books and was unsure on some of the processing. Had a few things I didn't finish setting up and was able to get that completed and confirm order was there and ready to go!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Pyper and Plum Chette really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

5 / 5 Share

June 17, 2023

Anya was absolutely amazing. She analyzed our companies needs and she was able to effectively get us on board. THANK YOU, ANYA! Amazing company.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Mod Vintage Exceptional customer service is very important to us and we are glad Anya was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

5 / 5 Share

June 17, 2023

The customer service is very prompt, patient, and informative. My customer service rep, Anya, was very kind and cleared up some confusion I had regarding documentation requirements. I sincerely hope to continue working with Trendsi in the future!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Blurp Fashions Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

5 / 5 Share

June 17, 2023

I love how quickly the products have gotten to my customers and the products are so perfect. I'm so glad I was able to find this amazing company to help me in my venture for my online boutique. I will definately be ordering from here if and when I'm able to actually open up a little store front boutique. thank you again for your wonderful products that I can offer to my customers.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Lynn's Boutique 31 We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to to provide not only quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

4 / 5 Share

June 17, 2023

Great customer service skills! The Trendsi team stayed with me until my problem was solved and was very helpful with the troubleshooting.

Using app

7 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Epic Swim and Skate We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

5 / 5 Share

June 17, 2023

I have a new store and one of my first orders needed to have a size changed. I contacted Trendsi on a Saturday morning and Lori was able to change the order within minutes. Hassle-free. Hope things continue to go smoothly!

Using app

7 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi, Gusty Blue Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

5 / 5 Share

June 16, 2023

I am VERY PLEASED with the help I received from Gretle! I'm new to this, and she answered several question for me. She was very professional and very interested in helping to answer all of my questions. I hope all of your staff are as great a representative as Gretle!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Prominent Trends Gretle really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!