Trendsi: Fashion Dropshipping
Dropship, wholesale & sourcing high quality fashion clothing
Rating
4.8
feedback
1,436
chart
#517
All reviews
Review RSS Feed
March 9, 2022
I contacted Customer Service because one of my customers received the incorrect item. Gretle was very helpful and friendly. I was advised that the issue would be handled within 24-48 hours. I would like to be back in a few days to say that it all worked out!
Hi Blooming Lotus Boutique LLC, Thank you for your honest feedback! As a young company, we will encounter sharp turns and we will promise to be transparent and that includes when we messed up! We always use our user's experience as a motivation to be better and better as we continue to grow and we are so glad to have you with us as we do so! If you need help or have questions, do reach out to our excellent customer support. We are here for you 24/7! 💛
March 9, 2022
Most definitely the best app we have imported. Not just the app, but the very helpful, and available "Mia," with excellent customer service. She is available and sincerely helpful. People behind some other apps obviously use skits, and standardized answers. Trendsi's app loads COGS, and ALL the pictures. Some others do NOT. Also, you can toggle your product choice, to "draft" BEFORE the import, where others do NOT. Platform is easy to use and navigate. Shipping is very good. Trendsi also offers transparency that others do NOT. Trendsi sends blog notes/alert memos to your vendor inbox that are very helpful with inventory management.
Hello Gentle Lady Boutique, Thank you your kind words and honest feedback! Your review means the world to us as it is an affirmation for our hard work to provide the best and highest of standards user experience. Our mission is to provide a human connection that you need as you start and grow your business with us and we are so glad that Mia was able to help you. Please reach out again if you need, we are here for you! 💛
March 7, 2022
I Had Tracking Issues, Trendsi was able to update me on tracking and give me the all the information I needed, they also automatically updated my customers tracking, because I do dropshipping.
Hi, Ms. Mesha Ent Thank you so much for the kind review and our goal is not only to be a supplier but to provide great software and service. Please reach out to us whenever you need more help!
March 2, 2022
May is very helpful with all my questions and quick to respond. I'm always happy to see her name pop up in our chat. Thanks May!!!
Hi, Sassy Orchids Thank you for taking the time to leave us a review! We will be sure to pass on the praise to May. Feedback like this is what makes us continue to strive for ways to improve our services so please don't hesitate to reach out again if you need more help.
July 11, 2022
I had an issue regarding a promo code and Chette was able to help me with no issues. She was polite and very professional. Thanks again!
Hi, Essence of Honey Welcome to Trendsi and we are so glad you enjoy our services so far. We want to provide not only products but support you in all aspects of your business.
Feb. 28, 2022
It's my first time using the Trendsi App and I had lots of questions. I had a converstion with Gretie who was very helpful in helping me navigate the pp. I love the app and the ease of adding products to my shopify store. I also love the fact that all the products have great descriptions which you can edit however you want.
Hi, ChloChel Here at Trendsi, we strive to provide the best customer service! We will make sure to pass along the compliments to Gretle and please do not hesitate to reach out again anytime you need help.
Feb. 23, 2022
Thank you so much Gretie your the best you really help me learn how to understand how this app works .....and i love it ....5 stars for you......
Hi, Fitness Motivation 101 We are so happy that Gretle was able to help answer all your questions and also excited to help you grow your business! Your success matters to us, so please don't hesitate to reach out again for assistance.
Feb. 19, 2022
I love this app. The products sync right to my story. The orders get processed quickly and they communicate any issues with the order in a very timely manner.
Hi, Modest Apparel USA We are glad you like it. It is one of our priorities to make it seamless for our dearest sellers like you. Thank you for your feedback! Please reach out to us anytime should there be any concerns/questions. 💕
Feb. 15, 2022
Fast responses and great support! Whitney was a great help and very quick to get my order corrected.
Hi Mulberry + Maeve, Thank you so much for taking the time to leave us a review, we are so glad to have you! It is our mission to make life easy for online sellers, so we are so happy to hear that you find Trendsi helpful! Please don't hesitate to contact us with any questions or needs in the future.
Feb. 14, 2022
Harold was very helpful with my missing item and answered all questions and made the process very easy! Would highly recommend!
Hi The Velvet Palms Boutique, Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to Harold!
Feb. 11, 2022
I am not yet their customer but so far I can evaluate the customer service, Whitney was great helping me
Hi Vicky and Lucas, We are so happy that Whitney was able to assist you with your questions. We can't wait for you to receive your first sample order. Please don't hesitate to reach out again if you need anything. We are available 24/7!
Feb. 11, 2022
Excellent drop shipping option and Elin with customer service has been a big help with any issues I may be having :) I also recently worked with Karen in customer service to rectify a small connection issue with shopify and she was knowledgeable and informative. I really couldn’t be happier with their response times and support.
Hi Atomic Wildflower, Your kind review certainly made our day and we'll be sure to pass along the compliments to the team. User experience is VERY important to us, so we are so happy to hear that the set up was easy. Please contact us again with any questions, we are available 24/7! 💛
Feb. 10, 2022
Great app! Karen is very helpful and responds back immediately when having issues and resolves them quickly!
Hi Bia Boutique, We love your review and we are glad that Karen was able to assist you. Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Thank you for your kind review!
Feb. 9, 2022
So far this seems to be the best drop shipping option I have come across. Gretle was incredibly helpful answering my [thousands of] questions!
Hi White Raven Boutique, We appreciate your kind words, it means a lot to us 💕. We will make sure to pass along the compliments to Gretle and make sure to reach out anytime should you have any more thousands of questions and our amazing customer support would love to help 😊.
Feb. 9, 2022
Karen, in customer service is the absolute best! I cannot express how great she is!! Helpful and fast... almost instantly responds and resolves all issues. Working with her and this company has been the greatest experience!
Hi Shop Sydney Sue, The most important thing to us is to make you feel welcome to reach out to our amazing customer support for any help needed and we are so glad that Karen has given you the support that you deserved. Please reach out again for any help needed, we always have your back! 💛
March 27, 2022
Customer service is wonderful! FAST and you get your answers right away! Mia and all the ladies are so helpful! Gretle goes ABOVE and Beyond and communicates with me like an old friend! Just love her caring heart.
Hi Hydrangeas Boutique, Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.
Jan. 28, 2022
I use this app and it is absolutely fantastic. They have great style and great customer service. They respond in minutes. I spoke to Elin and I was updated with so much. I highly recommend this app
Hi iModel Apparel, Your kind review means a lot to us and we are so grateful that you've taken the time to write us a feedback. Elin is a gem and we'll make sure to pass along your compliments to put a smile on her face. You can reach out to our amazing anytime you have questions or need help! 💛
Jan. 20, 2022
So far so good. We just started with Trendsi a few days ago, adding products and setting up. Gretle on the chat window has been wonderful! And we got our first order today.
Hello The Beehive Boutique, Thank you for leaving us a review and congratulations on your first sale! We always want to offer our users the best service, so we are glad we were able to help. Please don't hesitate to reach out again.
Jan. 16, 2022
So far so good I'm glad I found this app and Angelo was very helpful. Looking forward to working with Trendsi.
Hi Acire Fashion, Thanks for the review. We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime!
Jan. 15, 2022
I've been drop-shipping for a several years, and have experience with all sorts of drop-shipping sources from Ali Express to boutique drop-shipping services that charge $300 per month (this does NOT include the cost of the inventory or cost to ship to the customer). I am very impressed with Trendsi and their vision so far. I've had to contact support a couple of times. Angelo is amazing and made sure that my issue was addressed. Trendsi is fairly new, so there are growing pains but that is to be expected and they are on top of it. Just know that as a business owner, it's your responsibility to be on top of things too, in order to anticipate any issues that may occur (one example is over-sells). The private Facebook Group is highly engaged and is a wonderful community of passionate boutique owners. Hannah is amazing, and a wealth of information and inspiration. When I first heard of Trendsi, I was skeptical at first, rolled my eyes and thought, "oh, another fashion drop-shipping company". Well, I'm very happy I installed the app and I see huge potential for the future with Trendsi.
Hi Angelina Belle Boutique, Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you, we'll make sure to pass along the compliments to Angelo and Hannah! 💛