Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,656
chart
#313
All reviews
Rating Breakdown
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June 27, 2023
Trendsi customer support has been a pleasure to work with. I have loved everything I have bought and so have my clients!
Hi, LeVaeh's Boutique Exceptional customer service is very important to us and we are glad one of our team members was able to provide that to you. We will make sure to pass along the compliments. Thank you for the kind review!
June 27, 2023
Czar is always great help. Never leaves me hanging on a limb. Honest, prompt and helpful. One of the best for sure!
Hi, PURULU Czar really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!
June 27, 2023
Every time I have a question, Trendsi support is always well knowledgeable. When I have questions a little more detailed and the support is not sure, they are fairly quick to get me an answer via email so that I can continue on with growing and making my business more user friendly. Tonight I had a rather simple question and Allen was able to answer my question professionally and quick. If you are starting out and you are not sure what you are doing they are a great resource, does not matter if you think it may be a silly question. They will provide you with an answer and help walk you through completing that task.
Hi, The Web Stand LLC Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
June 26, 2023
I have only used Trendsi for a short period of time and love it so far! I had some questions and decided to use the in-app chat support and Allan responded FAST. Expect polite and helpful customer service. The media quality is another great perk. I have had issues with other apps in the past getting clear, quality media to import. Pictures and videos are awesome and cover all the angles a customer would want to see. Overall love it so far and can't wait to see how it performs with more sales volume!
Hi, Levoix Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!
June 26, 2023
The Best thus far in the clothing industry if you're just now starting a business, I would suggest you look no further! You found everything you been searching for and thanks Allan for helping in the chat support!
Hi, Rich Girl Avenue Thank you for your review and we are glad that Allan was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.
June 26, 2023
This app works great for dropshipping start-offs and the simple Ui makes it great for users to nevigate throughout the app. Also Gretle -Customer Service was very kind and quick at solving my problems during store set up.
Hi, L.Beso Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
June 26, 2023
I would totally recommend this store! I was already pleased with their products and their prices. By getting some very helpful suggestions today from Gretle, in their chat, she made things so much easier and faster to get them listed online. Thank you so much, Gretle!
Hi, This & That Creations Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
June 26, 2023
I love Trendsi! The fashion is always on trend and ALWAYS new and exciting! Customer Service Assistants Mia, Allan & Gretle, along with others, are always very professional, kind and thorough in assisting anything I need - and no long waits like other chats! They are available 24/7 and very responsive at any time of the day. I would (and have) recommend Trendsi for dropshipping anytime! Trendsi is a company I admire and have watched develope tremendously since I joined. Good on you Trendsi - Keep going strong!
Hi, Divine We are so happy to hear that our CS team members were able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
June 26, 2023
Czar was very helpful and very quick w/ getting back to me to assure that everything I had questions on was running smoothly!
Hi, Southern Poison Exceptional customer service is very important to us and we are glad Czar was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
June 26, 2023
Chette was wonderful in answering all critical questions for my business and really helpful. I would suggest trendsi as one of the best vendors around.
Hi, Mastoreo Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Chette! Please reach out to us anytime, we are available 24/7!
June 26, 2023
Trendsi customer care support is second to none, its professional, they have an amazing stuff with kind ways of approaching clients specially Lorie she was amazing.Thank you trendsi team,thank you lorie.
Hi, Coladies.com Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛
June 25, 2023
I am a new boutique owner and so far my experience with Trendsi has been wonderful! It’s so easy to add products from Trendsi to your Shopify store. My first order process was a little confusing so I chatted with Trendsi rep Anya and she was so helpful providing the information I needed to clarify the process for me. Overall a great experience so far!!
Hi, Exceptional customer service is very important to us and we are glad Anya was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
June 25, 2023
10 out of 10. Raymart was extremely helpful, patient and understanding while helping me figure out what was holding me back. Thank you so much Raymart.
Hi, Something for Everyone Raymart really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to him. Please don't hesitate to reach out to our 24/7 support team again!
June 24, 2023
Just open an account with Trendsi and I had a few questions and doubts. I used their chat box in which Czar helped me. She answer all questions that I had and was very helpful and kind. Hopefully, it will be a good experience!
Hi, Marianela's Exclusive Shop, LLC Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
Oct. 5, 2023
So disappointed. Trendsi may have nice clothes, HOWEVER, I didn't know some of my products in my store are from China, which means, whenever China goes on a holiday, the "Shipping Delay" dates will pop up in your store for your customers to see. Trendsi needs to fix this problem. I have removed the tags and they still keep popping up. I have worked with several Trendsi reps and none of them were able to help. I will be looking for another wholesaler. Very disappointing!
Hi, Social Girl We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7
June 23, 2023
I am not new to Shopify but new to Trendsi. I felt in love with their products, photo styling and, wide variety of colors and sizing. It took a little while to efficiently add items to my store by making smaller and item specific collections before sending it over to my store. I am still very early in the process and my store has ben open less than a week. There is one issue that is concerning and I'm currently navigating through. If you would like to sell using Google or Amazon, there is necessary product information that Trendsi does not provide which have proved to be quite frustrating at the moment. There is a solution, but it's just one more thing to list of things you have to do to for your store to be successful. I will say that Gretle was a great help in helping me sort out this issue. I am also a little concerned about shipping and hope these issues have been addressed from the other sellers' complaints. Aside from that, I'm excited to see what happens.
Hi FanciHD, It's great to hear that you're excited about using Trendsi and have had a positive experience with our products, photo styling, and variety of colors and sizing. Starting a new store can be a process that involves learning and navigating through various challenges, so, understandably, you're facing some concerns. It's also encouraging to hear that Gretle helped assist you with sorting out the issue. Customer support can play a vital role in resolving concerns and providing guidance throughout your journey, and this is one of our top priorities. As for shipping, we understand that shipping experiences are important for your customers, and rest assured that we are continuously looking for better options for improving our shipping. Overall, it's fantastic that you're excited to see what happens with your store. Starting a new venture can be challenging and rewarding, and with time and effort, you'll likely find solutions to the obstacles you encounter. Stay proactive, continue exploring your available resources and support, and as your trusted partner, we are always here to help. Let's grow your fashion business together. ❤️
June 23, 2023
Fantastic customer service. whenever I have a question they make sure they get me an answer quickly. I have used Trendsi a few years ago and I must say there has been even better improvements. Thank you Anya for all your help.
June 23, 2023
Chette was wonderful to help me get the Trendsi app set up. I am new to Shopify and she was very patient and helpful.
June 23, 2023
The set-up process has been great so far! Thank you to Chette, who helped me with my questions about starting!
June 22, 2023
This was my first time using the chat for customer support. Raymart guided me through the process of adding the shipping to my store. Definitely, I can see that Trendsi cares and its staff can direct you step by step. Thank you!