All reviews

Rating Breakdown

  • 5
    95% (1,314 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (8 ratings)
  • 1
    1% (19 ratings)

Reviews with Text

  • 89% (1,238)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 20, 2022

I have talked to a few customer service reps the last few days setting up Trendsi in my store. They have all been very helpful. The company seems to get on chat very fast and will assist with all your concerns and needs. So far, I really like this company. There items are very pretty. Thanks Mia and Kathrine and many more customer service reps for helping me. Very fast service!!! Thanks for all your help Angelo, Lorrie and Jaylene.

Using app

3 months

Total reviews

12

Average rating

5.0

Developer Reply

Hello Oh Em Gee Boutique, We are happy that our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!πŸ’›

5 / 5 Share

Jan. 16, 2022

So far so good I'm glad I found this app and Angelo was very helpful. Looking forward to working with Trendsi.

Using app

22 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Acire Fashion, Thanks for the review. We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime!

5 / 5 Share

Jan. 15, 2022

I've been drop-shipping for a several years, and have experience with all sorts of drop-shipping sources from Ali Express to boutique drop-shipping services that charge $300 per month (this does NOT include the cost of the inventory or cost to ship to the customer). I am very impressed with Trendsi and their vision so far. I've had to contact support a couple of times. Angelo is amazing and made sure that my issue was addressed. Trendsi is fairly new, so there are growing pains but that is to be expected and they are on top of it. Just know that as a business owner, it's your responsibility to be on top of things too, in order to anticipate any issues that may occur (one example is over-sells). The private Facebook Group is highly engaged and is a wonderful community of passionate boutique owners. Hannah is amazing, and a wealth of information and inspiration. When I first heard of Trendsi, I was skeptical at first, rolled my eyes and thought, "oh, another fashion drop-shipping company". Well, I'm very happy I installed the app and I see huge potential for the future with Trendsi.

Using app

3 months

Total reviews

16

Average rating

5.0

Developer Reply

Hi Angelina Belle Boutique, Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you, we'll make sure to pass along the compliments to Angelo and Hannah! πŸ’›

5 / 5 Share

Jan. 14, 2022

Karen was excellent. She got back to me immediately and helped me solve my problem-- quickly. I would highly recommend

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi Cape Cod Fashionista, Thank you so much for your review and we are so glad to hear that Karen assisted you with an issue you encountered! Please feel free to pop by anytime for any questions or help! πŸ’›

5 / 5 Share

Jan. 10, 2022

I was having issues connecting Trendsi to my Shopify store. I spoke with Karen and she was able to immediately help me plus answered a few other questions I had. Thank you Karen for being quick and efficient.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello My Best Friends Closet, Your review means a lot to us! Our mission is to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions or feedback.

5 / 5 Share

Jan. 6, 2022

I chatted with Lorie to ask several questions about the company. She gave me satisfactory answers . Also, the app is easy to manage.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello TotKorner.com, We appreciate your review. We always want to offer our users the best service, so we are glad Lorie was able to help. Please don't hesitate to reach out again.

4 / 5 Share

Dec. 20, 2021

I just downloaded this app and started looking around and asking alot of question. Ms. Lee was very responsive and I felt she really wanted to get my questions answered. i will follow up once I order my samples

Using app

23 minutes

Total reviews

2

Average rating

4.0

Developer Reply

Hello HOODGRIND Apparel, Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Lee! Please reach out to us anytime, we are available 24/7!

5 / 5 Share

May 17, 2022

OMG! I'm here hoping more people use the app so we can get a larger variety of products because so far I am very impressed with this company. Pros: *The app is so easy to use, the photos and descriptions are all very detailed and great quality. *They update my shop immediately when stock changes as well as send an email notification. *Shipping is relatively fast. *Customer support is outstanding. One of my sold products was out of stock and they not only contacted me with options to replace it but recognized it was a set piece to another ordered product and offered to replace the whole thing with another color. *One of the products my customer ordered didn't pass quality check and they sent me an email notifying me and that they'd have a new one ready to ship in a few days. Cons: *I can only add the products to one collection from the app so I have to go back into my shop to add it to other collections. This is especially challenging when I work from my phone because Shopify doesn't let me update the collections either. *Still slightly limited options in the handbags, shoes, middle aged kids and accessories collections. I'd also love to see men's' apparel someday soon. I haven't received the products yet to review packaging/etc., but so far I am so impressed. I have run my boutique from home for 3 years and I scaled beyond my own capabilities. It was dropship or huge overhead costs associated with opening a warehouse and hiring staff. I am so glad I went with dropship. My customers have more options and I have less stress. I had some issues with setting up my shipping and Gretle provided outstanding and quick support. Thank you.

Store

P.FLWD

Using app

5 months

Total reviews

3

Average rating

2.3

Developer Reply

Hi P.FLWD, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Our team is so glad to have you onboard and as we continue to grow, we will definitely work hard to be better and better. πŸ’› We do everything we can to create a seamless experience with all the help you need so that you will be a lifelong customer of ours. We want you to know that we heard you, and we are listening! Reach out to our team any time for any questions, suggestions or help needed. πŸ’›

5 / 5 Share

April 1, 2023

I have contacted Customer service Lorie was really helpful ( I have spoken to Lorie a few times and has always been very helpful). I look forward to hearing the outcome of the issue I am having. Trendsi is a great resourse and I highly recommend them to Boutique Owners!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Dandelion Wish Boutique, LLC, We truly appreciate your amazing feedback! Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Please reach out again, we are available 24/7!

5 / 5 Share

Dec. 13, 2021

I am enjoying using this app so far. The customer service has been very responsive. I dealt with Lorie who was really amazing. Thank you.

Using app

4 months

Total reviews

6

Average rating

4.5

Developer Reply

Hi ProLyf Styles, We appreciate your excellent review. Feedback like this is what makes us continue to strive for ways to improve our services. We'll make sure to pass along the compliments to Lorie. Thank you!

5 / 5 Share

Dec. 13, 2021

Hello , i requested support and the information that i received from Karen was quickly and accurate. Thanks

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Giga Store, A thousand thanks for your review! We are so happy that Karen was able to assist you with your request. Please don't hesitate to reach out again if you need anything. We are available 24/7!

5 / 5 Share

Dec. 12, 2021

I love this app along with people! They have all been so nice and helpful especially Gretle, she answered all of my questions and was pleasant to talk to.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mae Mae Boutique, Thank you so much for your review. We love you back and we are so glad that our team was able to provide you the best service that you deserved. Please reach out again if you have any questions. We are available 24/7!

5 / 5 Share

Dec. 10, 2021

Whitney was super helpful! she answered all my questions in a timely matter, and was super polite and responsive

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dollhouse Boutique, We are so glad that Whitney was able to help you, we agree that she is a gem πŸ’› Thank you so much for making our day with your kind review and please reach out again if you need help. We are here for you!

5 / 5 Share

Dec. 3, 2021

I accidentally ordered every sample in my shopping cart, which was more money than I wanted to spend at this time (I plan on going through, and editing before purchasing) . Hazel was able to cancel it immediately and get me a refund. Thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nola Wells, Thank you so much for your review! We'll make sure to pass along the compliments to Hazel to put a smile on her face and please reach out to our customer service for any questions or help again!

5 / 5 Share

Nov. 29, 2021

I had an issue and a lot of questions and angelo was there to answer every question i had. Also, sent me links to refer to

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi Shari Simone, We're always thankful for you, we are glad that Angelo was able to assist you with everything that you need. Please reach out whenever you need help!

5 / 5 Share

Nov. 27, 2021

I am new to using Trendsi, I have been enjoying the products they have, easily processing orders, and especially their Customer Service reps all have been very nice and helpful but one agent that stands out is Angelo. Have helped me with a few problems i was having on my end. I am happy with this app so far!

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi Everything Perfect, In behalf of the whole team, Welcome to Trendsi! πŸŽ‰ Thank you so much for your review and we are so glad that Angelo was able to helped you, you are right he is a gem! Please continue to reach out for any questions!

5 / 5 Share

Nov. 25, 2021

I just started with Trendsi and It's my first time adding app to my account actually so i really don't know how to start, but luckily Gretle help me steps by steps and I made it. She really made it very easy for me and I'm happy to know what they offer for us seller, really glad I've found Trendsi.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi its me and beyond, Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and please reach out to our team for any questions. We are available 24/7!

5 / 5 Share

Jan. 31, 2023

As a business owner, having a reliable supplier is crucial to ensuring my customers are satisfied with the products and services I provide. This company has been my trusted supplier for many years and they have never let me down. Their commitment to providing top-notch customer service and support is unmatched, and their leadership is always striving to improve their offerings. I have been with them since the beginning and I have no plans of switching to another supplier. I highly recommend this company to any business owner looking for a supplier that truly cares about their customers' satisfaction.

Using app

Almost 2 years

Total reviews

6

Average rating

4.8

Developer Reply

Hi Lavish Fix, Thank you for the review! We'll make sure to pass along the compliments to Gretle and the whole team. πŸ’›

5 / 5 Share

Nov. 23, 2021

Maria is an excellent customer service support person. She was able to help me with all of my many questions, and concerns. I had problems with the imported products' inventory quantities zeroing out. The app's developer Sherwin Xia was most helpful and supportive with me in finding a resolution the the problem. David Clifford, Satin-Boutique.com

Using app

10 days

Total reviews

28

Average rating

5.0

Developer Reply

Hi SatinBoutique, We'll make sure to pass along the compliments to Maria, she is indeed an excellent support! Please don't hesitate to reach out again when you need help. 😊

5 / 5 Share

Nov. 7, 2021

Great customer service. Lee was the customer service representative and was extremely helpful and courteous. Desponded very quick to all my questions.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mimozza Essence, We are thrilled that you loved your experience. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please reach out again for any help needed!