Trendsi: Fashion Dropshipping

Jan. 10, 2022

I was having issues connecting Trendsi to my Shopify store. I spoke with Karen and she was able to immediately help me plus answered a few other questions I had. Thank you Karen for being quick and efficient.

Jan. 6, 2022

I chatted with Lorie to ask several questions about the company. She gave me satisfactory answers . Also, the app is easy to manage.

Dec. 20, 2021

I just downloaded this app and started looking around and asking alot of question. Ms. Lee was very responsive and I felt she really wanted to get my questions answered. i will follow up once I order my samples

May 17, 2022

OMG! I'm here hoping more people use the app so we can get a larger variety of products because so far I am very impressed with this company. Pros: *The app is so easy to use, the photos and descriptions are all very detailed and great quality. *They update my shop immediately when stock changes as well as send an email notification. *Shipping is relatively fast. *Customer support is outstanding. One of my sold products was out of stock and they not only contacted me with options to replace it but recognized it was a set piece to another ordered product and offered to replace the whole thing with another color. *One of the products my customer ordered didn't pass quality check and they sent me an email notifying me and that they'd have a new one ready to ship in a few days. Cons: *I can only add the products to one collection from the app so I have to go back into my shop to add it to other collections. This is especially challenging when I work from my phone because Shopify doesn't let me update the collections either. *Still slightly limited options in the handbags, shoes, middle aged kids and accessories collections. I'd also love to see men's' apparel someday soon. I haven't received the products yet to review packaging/etc., but so far I am so impressed. I have run my boutique from home for 3 years and I scaled beyond my own capabilities. It was dropship or huge overhead costs associated with opening a warehouse and hiring staff. I am so glad I went with dropship. My customers have more options and I have less stress. I had some issues with setting up my shipping and Gretle provided outstanding and quick support. Thank you.

April 1, 2023

I have contacted Customer service Lorie was really helpful ( I have spoken to Lorie a few times and has always been very helpful). I look forward to hearing the outcome of the issue I am having. Trendsi is a great resourse and I highly recommend them to Boutique Owners!

Dec. 13, 2021

I am enjoying using this app so far. The customer service has been very responsive. I dealt with Lorie who was really amazing. Thank you.

Dec. 13, 2021

Hello , i requested support and the information that i received from Karen was quickly and accurate. Thanks

Dec. 12, 2021

I love this app along with people! They have all been so nice and helpful especially Gretle, she answered all of my questions and was pleasant to talk to.

Dec. 10, 2021

Whitney was super helpful! she answered all my questions in a timely matter, and was super polite and responsive

Dec. 3, 2021

I accidentally ordered every sample in my shopping cart, which was more money than I wanted to spend at this time (I plan on going through, and editing before purchasing) . Hazel was able to cancel it immediately and get me a refund. Thanks!

Nov. 29, 2021

I had an issue and a lot of questions and angelo was there to answer every question i had. Also, sent me links to refer to

Nov. 27, 2021

I am new to using Trendsi, I have been enjoying the products they have, easily processing orders, and especially their Customer Service reps all have been very nice and helpful but one agent that stands out is Angelo. Have helped me with a few problems i was having on my end. I am happy with this app so far!

Nov. 25, 2021

I just started with Trendsi and It's my first time adding app to my account actually so i really don't know how to start, but luckily Gretle help me steps by steps and I made it. She really made it very easy for me and I'm happy to know what they offer for us seller, really glad I've found Trendsi.

Jan. 31, 2023

As a business owner, having a reliable supplier is crucial to ensuring my customers are satisfied with the products and services I provide. This company has been my trusted supplier for many years and they have never let me down. Their commitment to providing top-notch customer service and support is unmatched, and their leadership is always striving to improve their offerings. I have been with them since the beginning and I have no plans of switching to another supplier. I highly recommend this company to any business owner looking for a supplier that truly cares about their customers' satisfaction.

Nov. 23, 2021

Maria is an excellent customer service support person. She was able to help me with all of my many questions, and concerns. I had problems with the imported products' inventory quantities zeroing out. The app's developer Sherwin Xia was most helpful and supportive with me in finding a resolution the the problem. David Clifford, Satin-Boutique.com

Nov. 7, 2021

Great customer service. Lee was the customer service representative and was extremely helpful and courteous. Desponded very quick to all my questions.

Nov. 4, 2021

Miles, was extremely helpful with providing assistance with my first order through this app. I love the selection of items and the ease in adding them to my stores. I'm excited to build my business with this company!

Nov. 18, 2021

Jac was great in helping me figure out how to proceed with an order that had an out of stock item. He was very patient with this newbie and it was greatly appreciated! I have also now been helped by Miles and Gretle, and they have been such great help with any issues that have come up. Great attitudes, super friendly, and very helpful.

Oct. 31, 2021

I just started using Trendsi as a supplier and already generating sales. I've found they have an excellent quality products to to choose from in a great variety of styles that I can add to my shop. Also a big plus was Gretle from customer support, she very quickly was able to answer and clear up questions on an order I had placed.

Aug. 16, 2024

11/8/2021 I found myself in need of some help again, and this time I was assisted by Jac. He was amazing too! In a matter of a few minutes, Jac easily advised me of my problem online. Problem solved in less than 10 minutes. It was a big deal for me, as I had no idea what was going on. I am so pleased with Trendsi and you customer service reps. I truly feel, they are the BEST!!! So Very Patient. Thank you JAC!!!! I was looking for an easy way to upgrade my website, and Trendsi looked like just what I needed. I needed to understand the process better. I reached out to Trendsi chat, and I received very informative information from Maria. She was awesome. I one point my internet dropped, but when I was able to reboot, Maria was right there waiting. Thank you Maria!!! 8/16/2024 I was lucky enough to get Raymart to assist me with questions about the post of a dropship order. I needed to understand the process better. Raymart was able to answer all of my questions, and provide a bit more helpful information. I truly appreciate his expertise. He's excellent!!! Thank you Raymart!!! 10 Stars... if possible!!