Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,656
chart
#310
All reviews
Rating Breakdown
Review RSS Feed
July 2, 2023
Anya should get 10 stars she deserve its best support ever :) she have a big smile when she trying to help me thanks you
Hi, Goodseller Store Anya really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!
July 2, 2023
First let me start by saying the products are beautiful !!!! I Had An Amazing Experience with Trendsi ! , I had the pleasure of having "Anya" help me with the entire process of taking care of my first order . she was quite fast at responding & completed my first order in no time . So far my experience with Trendsi has been pleasant i have had no issues .
Hi, Exceptional customer service is very important to us and we are glad Anya was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
July 2, 2023
Excellent customer care experience by Raymart on concern regarding shopify dropshipping and quality of products.
Hi, Phantoms We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
July 1, 2023
Just spoke to Raymart about how to purchase products on Trendsi He was very helpful and responded quickly
Hi, Tre's Belle Boutique Thank you for your review and we are glad that Raymart was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.
June 30, 2023
The customer service Raymart was very helpful and efficient
Hi KECHENFS, Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.
June 30, 2023
I love Trendsi so far and everything I have ordered has been great quality and TTS but I am most impressed with the customer service I just received from Raymart! He answered all of my questions and was so nice about it and so willing to help! I fully believe that customer service will make or break a company and for people like me who HATE reaching out to anyone for help, he made it the most pleasant experience and now i'm not so nervous to reach back out for help!
Hello The Loft on Main, I'm glad to hear that you had such a positive experience with our customer service team, especially with Raymart. Excellent customer service can indeed make a significant difference in the overall experience with a company. It's great that Raymart was able to address your questions and provide assistance in a friendly and helpful manner, making you feel comfortable reaching out for support in the future. Good customer service often involves attentive listening, clear communication, and a willingness to go the extra mile to assist customers. It sounds like Raymart embodied these qualities and left a lasting impression on you. Providing exceptional customer service is crucial for building trust and loyalty with customers, and this is one of our top priorities! If you have any more questions or need further assistance, don't hesitate to reach out. I'm here to help! ❤️
June 30, 2023
I am still setting up my store and I just need to give a quick shout out to Allan who was very quick to answer the chat and resolve my issue. He provided excellent customer service and I am excited to partner with Trendsi knowing that I will be supported along my journey!
Hi Sarah B Style Co., Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!
June 30, 2023
I started using Trendsi about 2 months ago. I have been very pleased with how easy it has been to share products to my Shopify store and the selection of both missy/jr & plus sizing. Today I had a question about a drop ship order and used the chat feature on Trendsi. It was very easy and Mia was extremely timely and helpful. She answered all my questions about tracking a specific order. Great service by Mia!
Hi, Lady Legacy LLC We are so happy to hear that Mia was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
July 6, 2023
I do not recommend. There is no one to call for assistance. Material is cheap, sizing is horrible. I had to pay $22 to return. Majority of models are Caucasian. With plus size having only one African American model. Shipping is very long, it takes over 10 days to receive. I am writing this so that others are aware of all of the hurdles you will be forced to overcome with an intent to land sales. Not worth your time. Let me add that I am having to pay $26 to restock horrible quality clothing and sizes that are not at all to scale. This $26 is in addition to the $22 for shipping it back. Total rip-off. This is how they make their money.
Hello Giselle's Corner We're deeply sorry to hear that your experience with our app has been disappointing, resulting in a 1-star review. Your feedback is important to us, and we appreciate your honesty. We would like to apologize for any inconvenience caused and assure you that we take your concerns seriously. Your feedback will help us make the necessary improvements and provide a better user experience moving forward. We have sent you an email regarding your review and it will immensely help us if you could provide us more information so we can better improve our service. Thank you for your patience and for giving us an opportunity to make things right.
June 29, 2023
I am very pleased to have Trendsi as my dropshipping option. It has been a great experience so far. I had few issues more from my lock of inexperience on the process but Trendsi support, Gretle was super patience, and very knowledagble. I am very happy with your support.
Hi, Lilly of the Valley, I'm glad to hear that you've had a positive experience with Trendsi as your dropshipping option! It's great that you found our support team, particularly Gretle, to be patient and knowledgeable in assisting you with any issues that arose. Good customer support can make a significant difference in the overall experience, especially for those who are new to the dropshipping process and it is one of our top priorities. If you have any more questions or need further assistance, feel free to ask.
June 29, 2023
really loving trendsi so far. many new items, ready to list with photos and videos. customer service has been great, especially the help I've been getting from Gretle. Would recommend
Hello Beige & Bone, I'm glad to hear that you're enjoying Trendsi and that you've had a positive experience with our customer service, particularly with Gretle. It's great to have a platform that offers new items and provides helpful assistance. Recommending a service based on your positive experience can be valuable for others who are looking for a reliable platform. If you have any specific questions or need further assistance, feel free to ask! ❤️
June 29, 2023
Trendsi has amazing products, trendy yet classy. Clear beautiful product images, products are easy to upload to shopify store, with auto upates, and inventory sync. Orders placed in shopify can be instantly sent to Trendsi for processing, and Trendsi will update shipping info with my customers through shopify. Live online customer support is 24/7, fast responding and helpful. Allan, Chette and other representatives answered my questions and solved my issues every time i contacted them. They are fantastic!
Hello, Touch of Wind, It's great to hear that you have had a positive experience with Trendsi! Offering a range of features and services that are beneficial for your Shopify store is one of our goals. The ease of uploading products, automatic updates, and inventory synchronization can save you time and effort in managing your online store. The integration with Shopify for order processing and shipping updates is convenient, as it ensures a seamless experience for both you and your customers. Having live online customer support available 24/7 is also a valuable feature, especially if you encounter any issues or have questions that need quick assistance. It's wonderful to hear that our representatives Allan, Chette, and others have been responsive and helpful in addressing your inquiries and solving any problems you may have faced. Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help! ❤️
June 29, 2023
I am new to Shopify and Trendsi, but I am so interested in getting my store off the ground and functioning smoothly for my clients...and me. Ha Ha Ha Anyway, I just wanted to write a good note for one of my Managers, Raymart. I was having difficulty altering some product pricing, which I had already pushed to my store. I had a chat with Raymart and within a few seconds, he provided me a solution that saved me from having to remove and re-push to my store via using a bulk edit in the Shopify Admin. How great that was and it saved me hours of work too. Anyway, thank you again Raymart and I hope other shop owners have similar customer service experiences, while working with Trendsi.
Hi "THE HONEY-POT SHOPPE", That's great to hear that you had a positive customer service experience with Raymart at Trendsi! Efficient and helpful support can make a big difference when you're starting and running an online store. It's wonderful that Raymart was able to provide you with a solution to your pricing issue quickly, saving you valuable time and effort. Shopify's bulk editing feature in the admin panel is indeed a handy tool for making changes to multiple products at once. It allows you to streamline your store management tasks and make updates efficiently. It's always beneficial to have reliable customer support and resources available when working with e-commerce platforms like Shopify and this is one of Trendsi's top priorities. If you encounter any more questions or need assistance in the future, don't hesitate to reach out to our customer service team. Wishing you success in getting your store up and running smoothly for your customers and yourself! ❤️
June 28, 2023
still sorta new to this i wish there was phone number to call to speak to them. but I understand their chat is great. Allan was super helpful
Using app
About 1 year
Total reviews
2
Average rating
5.0
Hello The Pretty Penny Boutique by Frilly Frolics, Thanks so much for your review and we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback. ❤️
June 28, 2023
Easy to use! Customer service is nice, I spoke with Gretle! Defiantly going to be a good decision for my business!
Hi, All About Mama Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛
June 27, 2023
I am new to Trendsi and Shopify! I chatted a few minutes with Alan about a clarifying question regarding the return policy for Trendsi. Very easy communication back and forth and he was super nice! Thanks for your help with this "new to me" process.
Hi, Kettle Gulch Clothing Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
Feb. 13, 2024
2/13/24: Hi, I had an issue with products not syncing up properly in my store and Dave was so patient in helping me out, and fixed it. It took a lot of back and forth email exchanges in real-time while we were troubleshooting it. He was able to give me precise directions and finally fixed it for me, thank goodness for that!! Thank you so much Dave!! Hi, I'm new to Trendsi. So far, my experience has been great because the staff Allan guided me through the entire process for onboarding, he was very patient, explaining each step along the way, and with screenshots as well. At no point did he show any impatience or anything like that. I just hope I can have everything set up and working properly, within the next one week.
Hi, Fashion Forward Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!
June 27, 2023
Chette was very helpful. My questions were answered in a timely manner. So far, I have been very happy with the customer service from Trendsi.
Hi, Paradise Palms Collective Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
June 27, 2023
Amazing customer service by Gretle. I am so happy with the delivery of the orders, packaging and more. Thank you Trendsi!
Hi, TheGBond Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
June 27, 2023
Gretle was awesome. Straight to the point and very informative!!! I wish customer service everywhere was as great as they offer customers!
Hi, Clothes Doors Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.