All reviews

Rating Breakdown

  • 5
    95% (1,314 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (8 ratings)
  • 1
    1% (19 ratings)

Reviews with Text

  • 89% (1,238)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 2, 2022

May is very helpful with all my questions and quick to respond. I'm always happy to see her name pop up in our chat. Thanks May!!!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Sassy Orchids Thank you for taking the time to leave us a review! We will be sure to pass on the praise to May. Feedback like this is what makes us continue to strive for ways to improve our services so please don't hesitate to reach out again if you need more help.

5 / 5 Share

July 11, 2022

I had an issue regarding a promo code and Chette was able to help me with no issues. She was polite and very professional. Thanks again!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Essence of Honey Welcome to Trendsi and we are so glad you enjoy our services so far. We want to provide not only products but support you in all aspects of your business.

5 / 5 Share

Feb. 28, 2022

It's my first time using the Trendsi App and I had lots of questions. I had a converstion with Gretie who was very helpful in helping me navigate the pp. I love the app and the ease of adding products to my shopify store. I also love the fact that all the products have great descriptions which you can edit however you want.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, ChloChel Here at Trendsi, we strive to provide the best customer service! We will make sure to pass along the compliments to Gretle and please do not hesitate to reach out again anytime you need help.

5 / 5 Share

Feb. 23, 2022

Thank you so much Gretie your the best you really help me learn how to understand how this app works .....and i love it ....5 stars for you......

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Fitness Motivation 101 We are so happy that Gretle was able to help answer all your questions and also excited to help you grow your business! Your success matters to us, so please don't hesitate to reach out again for assistance.

5 / 5 Share

Feb. 19, 2022

I love this app. The products sync right to my story. The orders get processed quickly and they communicate any issues with the order in a very timely manner.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Modest Apparel USA We are glad you like it. It is one of our priorities to make it seamless for our dearest sellers like you. Thank you for your feedback! Please reach out to us anytime should there be any concerns/questions. 💕

5 / 5 Share

Feb. 15, 2022

Fast responses and great support! Whitney was a great help and very quick to get my order corrected.

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Mulberry + Maeve, Thank you so much for taking the time to leave us a review, we are so glad to have you! It is our mission to make life easy for online sellers, so we are so happy to hear that you find Trendsi helpful! Please don't hesitate to contact us with any questions or needs in the future.

5 / 5 Share

Feb. 14, 2022

Harold was very helpful with my missing item and answered all questions and made the process very easy! Would highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi The Velvet Palms Boutique, Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to Harold!

5 / 5 Share

Oct. 8, 2022

I have been using the Trendsi app for several months now and I really like it. It is easy to use with my Shopify store and navigating the app is pretty straightforward. The customer service support is amazingly quick to follow-up with you. I had the pleasure to work with Gretel and she was able to research my issue and answer my question within minutes. This is how customer support is supposed to work! Thank you!

Using app

8 months

Total reviews

6

Average rating

4.5

Developer Reply

Hi My Boutique Vibes, Thank you for leaving us a review and we are so glad that you find our team helpful. Please continue to reach out for any help needed. We are available to assist you 24/7!

5 / 5 Share

Feb. 14, 2022

I had a question. Maria answered my question and provided me with additional information to make sure I was covered. Great service!!

Store

DBK

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi DBK, Thank you so much for your amazing review. It is Trendsi's mission to provide you with the best service and quality products to jumpstart and take your business to the next level and we are so glad you chose us! Please reach out to our 24/7 customer support for any help needed.

5 / 5 Share

Feb. 11, 2022

I am not yet their customer but so far I can evaluate the customer service, Whitney was great helping me

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Vicky and Lucas, We are so happy that Whitney was able to assist you with your questions. We can't wait for you to receive your first sample order. Please don't hesitate to reach out again if you need anything. We are available 24/7!

5 / 5 Share

Feb. 11, 2022

Excellent drop shipping option and Elin with customer service has been a big help with any issues I may be having :) I also recently worked with Karen in customer service to rectify a small connection issue with shopify and she was knowledgeable and informative. I really couldn’t be happier with their response times and support.

Using app

7 days

Total reviews

10

Average rating

5.0

Developer Reply

Hi Atomic Wildflower, Your kind review certainly made our day and we'll be sure to pass along the compliments to the team. User experience is VERY important to us, so we are so happy to hear that the set up was easy. Please contact us again with any questions, we are available 24/7! 💛

5 / 5 Share

Feb. 10, 2022

Great app! Karen is very helpful and responds back immediately when having issues and resolves them quickly!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi Bia Boutique, We love your review and we are glad that Karen was able to assist you. Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Thank you for your kind review!

5 / 5 Share

Feb. 10, 2022

I'm new to drop shipping and Whitney with Trendsi customer service we GREAT! She walked me through things and gave me a few suggestions that would help me get set up. 10/10 Would Recommend!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Southern SweetT Studio, She is a gem, isn't she? We are very happy that you are pleased with your Trendsi experience and we aim to continue to excel in what we do. We will make sure to pass along the compliments to Whitney! ❤️

5 / 5 Share

Feb. 9, 2022

So far this seems to be the best drop shipping option I have come across. Gretle was incredibly helpful answering my [thousands of] questions!

Using app

About 1 hour

Total reviews

5

Average rating

3.8

Developer Reply

Hi White Raven Boutique, We appreciate your kind words, it means a lot to us 💕. We will make sure to pass along the compliments to Gretle and make sure to reach out anytime should you have any more thousands of questions and our amazing customer support would love to help 😊.

5 / 5 Share

Feb. 9, 2022

Karen, in customer service is the absolute best! I cannot express how great she is!! Helpful and fast... almost instantly responds and resolves all issues. Working with her and this company has been the greatest experience!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Shop Sydney Sue, The most important thing to us is to make you feel welcome to reach out to our amazing customer support for any help needed and we are so glad that Karen has given you the support that you deserved. Please reach out again for any help needed, we always have your back! 💛

5 / 5 Share

March 27, 2022

Customer service is wonderful! FAST and you get your answers right away! Mia and all the ladies are so helpful! Gretle goes ABOVE and Beyond and communicates with me like an old friend! Just love her caring heart.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Hydrangeas Boutique, Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.

5 / 5 Share

Feb. 6, 2022

Gretle from the help center was very friendly, helpful and provided all the answers I needed. Trendsi recommended.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Active Fashion Source, Thank you so much for your kind words, we really appreciate it. We will make sure to pass along the compliments to Gretle and if you ever need help again, please do not hesitate to reach out to our amazing 24/7 customer support! 😊

5 / 5 Share

Jan. 28, 2022

I use this app and it is absolutely fantastic. They have great style and great customer service. They respond in minutes. I spoke to Elin and I was updated with so much. I highly recommend this app

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi iModel Apparel, Your kind review means a lot to us and we are so grateful that you've taken the time to write us a feedback. Elin is a gem and we'll make sure to pass along your compliments to put a smile on her face. You can reach out to our amazing anytime you have questions or need help! 💛

4 / 5 Share

Jan. 25, 2022

Estoy comenzando con app y esta muy bonita, me aclararon todas las duda Whitney fue muy atenta y contesto todas mis pregunta. Estoy enamorada de la pagina..

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Hello Black Styling, We appreciate your review and glad you find your experience with our app and service enjoyable and efficient so far! We'll make sure to pass along the compliments to Whitney. Please reach out again anytime! 💛

5 / 5 Share

Jan. 20, 2022

So far so good. We just started with Trendsi a few days ago, adding products and setting up. Gretle on the chat window has been wonderful! And we got our first order today.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello The Beehive Boutique, Thank you for leaving us a review and congratulations on your first sale! We always want to offer our users the best service, so we are glad we were able to help. Please don't hesitate to reach out again.