Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,654
chart
#310
All reviews
Rating Breakdown
Review RSS Feed
July 17, 2023
Love Shopify and all of its' bells and whistles! But I especially love working with some amazing drop-shippers for my online boutique. Trendsi is a wonderful clothing company and today I was able to work with one of their Customer Service Reps (Chette) who is helping me fix a shipping address issue for one of my customers. So thankful for their dedication to smooth transactions for my customers!
Hello MorganJayne, Thank you so much for your kind words! We're thrilled to hear that you love working with Trendsi and that Chette was able to assist you in resolving the shipping address issue. Our team is dedicated to providing smooth transactions and exceptional customer service. We value your business and are here to support you and your online boutique. If you have any more questions or need further assistance, don't hesitate to reach out. Thank you for choosing Trendsi! 😊
July 16, 2023
I found Trendsi a few months ago, I have been navigating my way thru learning the app and getting items to my store. There are a few minor issues with missing information that applies to certain selling platforms, but, overall I like the app. I like the variety of product and the picture quality is great. I had to chat with customer service today about an upload issue and Anya was very helpful in helping me understand the issue I was having. Although, the issue itself seems a bit restrictive and could be expanded upon. I was attempting to upload one of my collections, but due to many variants with the products, it put me over the 1000 limit for the day with very few products listed on my site. I was under the impression the limit was per product, not per variant of each product as well. All in all still like the app and Anya was very helpful.
Hi SMS Fashion Wear, It's great to hear that you've been using Trendsi and finding it useful for your store. Our variety of products and high-quality pictures are definitely positive aspects. It's also good to know that Anya from our customer service was able to assist you with your upload issue and help you understand the problem. Regarding the upload limit, it seems that you encountered a restriction when trying to upload one of your collections. The limit of 1000 uploads per day can include variants of each product, which might not have been clear to you initially. It's understandable that this limitation could be a bit restrictive, especially if you have many variants for your products. While Shopify has its limitations, it's encouraging to hear that you still like Trendsi overall and that Anya provided helpful assistance. Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help! ❤️
July 15, 2023
I am new to Dropshipping, Shopify and Trendsi. I made a mistake in uploading an incorrect document and decided to try and solve the issue via chat. Anya helped me and fixed the issue immediately. Not only did Anya do her job, but she went above and beyond to have actual human interaction with me. She is a rock star that knows how to handle inbound chats without making everyone feel like she's a bot. A lot of times it is unclear if you are speaking with a real human even when you are these days. I know for sure I have made the right choices in setting up my website and new business for success by utilizing Trendsi and Shopify. She literally made my day and I could have chatted with her all day. I would love an option to be able to email her directly for assistance in the future. Thank you Anya for providing excellent customer care!
Hello, Goth Unicorn Thank you for your review. It's our mission to help online boutique sellers like you to start and grow your fashion businesses. Don't hesitate to reach out when you have any questions or feedback. We are always here to help. Thanks again for finding us.
July 14, 2023
I am new to Trendsi and dropshipping. I have to say, Trendsi has made my venture into starting my online boutique easy peasy. Their selection of items is superb, and their customer service has been spectacular so far. I have done a few online chats and they have been very fast with responses and given great answers. My most recent chat with Angelo was great. He answered my question in a matter of 30 seconds. I would highly recommend Trendsi to everyone.
Hello Tropical Daze Thank you so much for your kind words! We're thrilled to have made your experience with Trendsi and dropshipping a breeze. Our team is dedicated to providing superb items and exceptional customer service. We're glad that Angelo was able to assist you quickly and effectively. Your recommendation means a lot to us. If you ever need further help, we're here for you. Welcome to Trendsi! 😊
July 14, 2023
The app is ok, it’s glitchy especially on mobile. The clothes are decent quality and I would have rated it 4 stars except the two experiences I have had with customer service were horrendous. Not helpful and even snarky and confrontational in tone when I was simply asking if it would be possible to fulfill an order that was showing accepted fulfillment on my end and not in theirs without having to refund the customer and place a new order. It’s all about tone and the tone in this interaction and the 1st one I had where I asked about shipping confirmation showing the item delivered to Los Angeles and not the final destination were just snarky bordering on rude.
July 13, 2023
Today i have a questin and Allan he answered my question quickly and so well. And even i i did not understand the answer, he explained it to me again.. Thank you for your patience.
Hello Clothing Gallery We are glad to hear that Allan was able to assist you promptly and effectively with your question. Providing excellent customer service and ensuring that our customers have a clear understanding of the answers is important to us. We greatly appreciate your kind words and thank you for acknowledging Allan's dedication and patience. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We are here to help and support you. Thank you for being a valued customer! 😊
July 13, 2023
I've only been with Trendsi for a few weeks now, but I can already tell that I'm going to love using this platform. I received the most prompt and helpful advice from my customer service representative Raymart tonight. I honestly didn't expect to be answered at nearly 10pm, and was answered within 5 minutes. Couldn't be happier!
Hello Katie Cole Collective Thank you for sharing your positive experience with Trendsi! We are thrilled to hear that you are already loving our platform. Providing prompt and helpful customer service is one of our top priorities, and we're glad to know that Raymart was able to assist you so effectively, even at a late hour. We are here to support you every step of the way, and if you have any further questions or need assistance, don't hesitate to reach out. Welcome aboard, and we look forward to continuing to serve you! 😊
July 13, 2023
I was nervous to offer drop shipping items to my shop. I’m very passionate about making sure my customers are receiving quality items each time they shop with us. Each item that has arrived from Trendsi has been wonderful! They also have a great system that automatically updates inventory on your own site. Which I’ve learned from trail and error that is not always the case Super happy to be working with Trendsi! Mia at customer support has also been helpful and quick to respond with any help we’ve needed!
Hello The Cheeky Peach Boutique Thank you for your kind words! We're delighted to hear that your experience with Trendsi has been wonderful, and we're here to continue supporting your shop and providing quality items to your customers. If you need any further assistance, Mia and our customer support team are always here to help. Happy drop shipping! 😊
July 13, 2023
Chette was super friendly, informative, and efficient. I'm super new to Shopify, and the dropshipping processes. She was super helpful!!
Hello Becky's Favorite Things, Thanks for your kind words. It's our mission to help online boutique owners like you start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.
July 13, 2023
Contacted email support about an issue & never fixed! Allen took care of it in minutes! Thanks Allen
Hi One Stop Variety Store, Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review! ❤️
July 12, 2023
I had the pleasure of speaking with Lee from customer care, and I must say they were incredibly helpful in clarifying some points regarding their service. Lee demonstrated great knowledge and patience, making the experience smooth and efficient. I appreciate their excellent customer service skills.
Hi SCOZARO, That's wonderful to hear! It sounds like you had a positive experience speaking with Lee from our customer support. Excellent customer service skills, knowledge, and patience are important qualities for a customer care representative to possess. It's great that Lee was able to clarify your points and make your experience smooth and efficient. If you have any other questions or need further assistance, feel free to ask! ❤️
July 12, 2023
I am new to Trendsi and looking forward to a healthy business relationship. I was not clear on how the drop shipping works but Lee was patient and helped me understand, Thank you. I am still adding stuff to my store and I absolutely love the many selection I have to choose from. Can't wait to share with my customers and start selling!
Hello LaBeaute' Boutique, That's great to hear! Welcome to Trendsi, and I'm glad to know that Lee was able to assist you in understanding how dropshipping works. It's wonderful that you're enjoying the wide selection of products available on our website. Having a diverse range of options allows you to cater to different customer preferences and interests. Once you've added all the items you want to your store, you can start promoting them and making sales. Remember to provide clear and detailed product descriptions, high-quality images, and excellent customer service to enhance your customers' experience. Good luck with your new store, and we hope to have a successful and fulfilling business relationship! If you have any more questions or need further assistance, feel free to ask. ❤️
July 12, 2023
Best dropshipping app that I ever used..................................................................................
Hi ConfiBabe, Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!
July 12, 2023
I am new to Trendsi. I just got my first order. I absolutely love everything I received! The quality of everything is great! The ship time was good as well. I also love the customer service. Everyone I have spoken to was very helpful and professional. Love Trendsi!!
Hi BDKK Fashionique, That's wonderful to hear! Congratulations on your first order from Trendsi, and I'm glad to hear that you had such a positive experience. It's always great when a company delivers high-quality products and provides excellent customer service. We are glad to have impressed you with the quality of the items you received. It's important to receive products that meet your expectations, and it's great that We have delivered on that front. Customer service plays a crucial role in any business, and it's fantastic to hear that our customer service team was helpful and professional when you reached out. Having a positive interaction with customer service can make a significant difference in the overall experience as it ensures that your concerns and questions are addressed promptly. Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help. ❤️
July 12, 2023
Had Anya help me today! Got back to me very quickly and answer all my questions, clearly... No roundabout answers avoiding any of my questions... Clear feedback to go on with my day without worrying about something that wasn't answered.
Hello caradella.us, I'm glad to hear that Anya was able to assist you effectively and provide clear and prompt responses to your questions. Exceptional customer service is very important to us and we are glad Anya was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️
July 12, 2023
Trendsi is amazing. The whole experience has worked wonders for my business. I just sent an email with an updated address, and Allen emailed back very quickly and corrected my customers order right away. Love Trendsi!!
Hello Secrets Fashion Boutique, Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. We will make sure to pass along the compliments to Allan. Please feel free to contact us for anything you need, we are always happy to help. ❤️
July 12, 2023
I recently contacted Trendsi for customer support and had a great experience. I first spoke to Chette on July 12, 2023, to resolve an issue with shipping rates fixing and product import. Chette was very helpful and professional in trying to troubleshoot the issue. We were able to identify the problem and fix it quickly. The other day, I spoke to Raymart to resolve an issue with the media download of the products and video sync. Raymart was also very helpful and professional. He was able to help me download the media files and sync them with my videos. I am very grateful for the help of both Chette and Raymart. They were both very patient and understanding, and they were able to resolve my issues quickly. I would highly recommend them to anyone who needs customer support from Trendsi.
Hi Handpicked, Thank you for your detailed review! Exceptional customer service is very important to us and we are glad Chette and Raymart were able to provide that to you. Please feel free to reach out if you have any questions, we are always here to help! ❤️
July 11, 2023
I recently tried out the Trendsi fashion app and I must say, it's a good one! What really stood out to me was the exceptional customer service. I had the pleasure of interacting with Gretle, who went above and beyond to assist me. Her help made my experience even more enjoyable. Highly recommend giving Trendsi a try!
Store
WoBlack
Using app
5 months
Hi WoBlack, That's wonderful to hear! It sounds like you had a positive experience with us and our customer service representative, Gretle. Exceptional customer service is one of our priorities. Thank you for sharing your recommendation for Trendsi. It's valuable for others who may be considering trying out our app to hear about positive experiences like yours. If you have any more questions or need assistance with anything else, feel free to ask! ❤️
July 11, 2023
I've had to use Trendsi support chat 2 times within the past week, both times were effortless and Issues were resolved in a timely manner. Anya specifically was a lot of help, replied quickly and she was very knowledgeable. I would definitely recommend this app. The products are beautiful, simple to integrate with your store, and any issues you face you have an entire support team that is extremely knowledgeable and you can never hesitate to reach out to them and save a lot of time instead of trying to figure it out for yourself.
Store
GymWearX
Using app
3 months
Hello GymWearX, Thank you for your review. We are glad that you enjoy using Trendsi. Let us know if you have any additional feedback or question. As your trusted partner, we are always here to help. Thank you for sharing your recommendation. If you have any other questions or need further assistance, feel free to ask! ❤️
July 10, 2023
I haven't started yet, but the customer service is very good, thank you
Store
vabiana.com
Using app
5 months
Hello, vabiana.com Thank you for your feedback! We're glad to hear that you've had a positive experience with our customer service team. If you have any questions or need support as you begin your journey with us, please don't hesitate to reach out. We appreciate the opportunity to serve you.