Upcart—Cart Drawer Cart Upsell
Boost AOV w/ slide cart, reward bar, upsell cart &...
Rating
4.6
feedback
720
chart
#58
All reviews
April 3, 2025
Thank you very much for taking the time to leave us a kind review, please let us know how we can continue to support you! 🙏
April 2, 2025
Great app, Hailey was able to create a video to address my issue!
Thanks so much for the lovely feedback! 😊 We're so glad to hear Hailey was able to help and even went the extra mile with a video! We love making things as clear and easy as possible, so it’s wonderful to know that made a difference for you. If you ever need anything else, we’re just a message away. Thanks again for letting us work with you! 💛
April 2, 2025
I could not be happier with the help I received from Jacinda! She went above and beyond to help me diagnose and solve my problem, which ended up not being an issue with UpCart at all! Jacinda not only looked through the site herself, but also made videos for me which I will refer to in the future as well. She was also very patient as I was very busy today and was frequently away from my desk which I greatly appreciated. Thank you Jacinda and team!
Thank you so much for the amazing feedback! 💛 We're absolutely delighted to hear that Jacinda was able to go above and beyond for you and that's exactly the kind of support we strive for. It’s awesome to know the videos will continue to be helpful, and we truly appreciate your kind words about her patience and dedication.🙏 Even when the issue wasn’t with UpCart, we're so glad we could still be part of the solution. We'll be sure to pass your thanks along to Jacinda, we're sure she’ll be thrilled to hear this! Thanks again for taking the time to share your experience — we’re lucky to have you with us! 😊
April 2, 2025
Super service , Fast , reslove my issue on the spot
Thank you so much for taking the time to leave us a kind review! 🤗. We're so glad you enjoyed our fast and super service and even happier that we could resolve your issue quickly! Please let us know how we can continue to assist you 🙏
April 2, 2025
I'd give 0 reviews if I could. Expensive, mediocre app with the worst customer service I've ever seen in the Shopify app store. I asked for support on a very simply issue, but it has not been solved after almost two weeks. When asking support to help me I always get a copy-paste answer that's totally useless. I'm going to look for a different app with good support. Definitely not recommended.
Hi there, we’re truly sorry to hear about your experience and understand how frustrating this situation must have been. This isn’t the level of service we want to provide, and we take your feedback seriously. Our team has reached out directly to review your case and make sure the issue is resolved properly. We appreciate you sharing this with us! It helps us improve both our product and our support moving forward. 💬✨
April 1, 2025
Hailey was super professional and polite.. i had several issues that i couldn't figure out and she was able to provide me a demo video and fix all my concerns with no problem!! Thank you for being kind & Polite
Thank you so much for the kind words! We’re thrilled to hear that Hailey was able to guide you through everything with such professionalism and kindness.🤗 It’s great to know the demo video helped and that your concerns were taken care of with ease. We truly appreciate you sharing your experience, it means a lot to the whole team. ❤️ Don’t hesitate to reach out if there’s ever anything else we can help with!
April 1, 2025
Very good CS and goated app
Appreciate it! Glad you’re liking it—means a lot 🤗 Happy our support was very good! 😊
March 31, 2025
easy to use and very helpful
Thanks a ton! Really glad to hear it's been easy to use and helpful! 😊 Please let us know how we can continue to assist you 🙏
March 29, 2025
Great app. Patti from Customer Support was brilliant and helpful and friendly. The app was recommended by friends and would recommend it to others, especially considering the helpful support team!
Love hearing this—thank you! 😊 So glad Patti was able to help out and made the experience a great one. We’re thrilled the app came recommended, and it means a lot that you’d pass that recommendation along too. Always here if you need anything! 🙌
March 27, 2025
The app works great! When we had a problem John was friendly and very helpful.
Thanks so much for the kind words! 😊 So glad to hear the app’s working well for you, and that John was able to jump in and help out when you needed it. We’ve always got your back—feel free to reach out anytime! 🙌
March 27, 2025
Hailey was super helpful and her service was fantastic! 5 stars.
That’s awesome to hear—thank you! 😊 Hailey will be so happy to know she made such a great impression. We really appreciate the 5 stars and are always here if you need anything else! 🙌⭐
March 26, 2025
Amazing product and customer support! Hailey was amazing and patient with helping me with the cart and adding a free gift at checkout. Thank you!
Thank you so much for the kind words! 😊 We're thrilled to hear you're loving the product, and that Hailey was able to jump in and help out with patience and care. Adding that free gift at checkout can be such a nice touch—glad she got you sorted! Looking forward to continuing to work with you 🙌🎁
March 23, 2025
Working with brandon was very easy and he was helpful. The issue at hand was confusing but he was able to help me solve it.
Thanks for sharing! 😊 So glad to hear Brandon made things easy and was able to help you work through a confusing issue. That’s what we’re here for! Don’t hesitate to reach out if anything else comes up 🙏
March 22, 2025
Great app and Amazing Support.
Thanks so much! 😊 We’re really glad you’re enjoying the app and the support team’s been helpful. Always here if you need anything—just give us a shout! 🙌🚀
March 19, 2025
Patti was excellent in helping me solve my issues. Absolute professional!
Love hearing that—thanks so much! 😊 Patti will be thrilled to know she made such a great impact. She’s definitely a pro, and we’re lucky to have her! Looking forward to continuing to work with you! 🙌
March 16, 2025
Absolutely Outstanding Support from Brandon! I can't say enough good things about the support I received from Brandon! From the very start, he was incredibly friendly, professional, and genuinely invested in helping me out. I had quite a few questions about setting up shipping protection as a gift and customizing the cart on my store, and Brandon guided me through every single step with clear and thorough explanations. Not only did he provide solutions right away, but he also went the extra mile by pointing out potential improvements to my store’s setup. He was super patient and even noticed small details that I hadn’t thought about myself. His attention to detail and willingness to help were top notch! What really stood out was how Brandon made me feel supported throughout the whole process like I was chatting with a friend who genuinely wanted my store to succeed. I couldn’t have asked for better service. Thanks to Brandon, my cart now looks great on both desktop and mobile, and I’ve got everything running smoothly! Huge shoutout to Brandon for his dedication and expertise. You're truly a legend!
Thank you so much for your fantastic feedback! We're absolutely delighted to hear about your outstanding experience with Brandon. 😁 His commitment to providing friendly, professional, and detail-oriented support is exactly what we strive for, and it’s wonderful to know he made such a positive impact on your setup. ❤️ Going the extra mile to ensure everything runs smoothly—and even offering insightful recommendations—is a testament to his dedication. 🎉 We’ll be sure to share your kind words with Brandon, and we truly appreciate you being part of our community. If you ever need anything else, we’re always here to help. Wishing you continued success with your store! 😊
March 14, 2025
Thank you so much for taking the time to leave us a nice review, we really appreciate it 🙏. Please don't hesitate to reach out and let us know how we can continue to support you! 😀
March 14, 2025
We have only had a little awhile but its increased our sales and it works flawlessly! Highly recommend you customize your cart with this.
Thank you for sharing your experience! 🙏 We're thrilled to hear that customizing your cart has already made a positive impact on your sales and is working flawlessly for you. It’s great to know that you're seeing results so quickly! 🎉 We truly appreciate your recommendation and are excited to see your continued success. If you ever need any assistance we’re always here to help. Happy selling! 😊
March 14, 2025
For me, upcart is the best cart app of all. Really good support and many features that anyone can use to raise conversions and a clean setup
We're super happy to hear that you love UpCart and find it the best cart app out there. ❤️Glad you're enjoying the features, the clean setup, and our support team—we’re always here to help! Hope you keep crushing it with conversions, and if you ever need anything, just give us a shout! 😊
March 12, 2025
Best solution I've found for my cart. Personally works better than anything I've had custom coded as well. Fitting the full screen on mobile and easy upsells. It's exactly what I was looking for. Fast customer support, quite literally instant responses. And always able to provide a solution but also the reasoning behind it. Nothing but great positives to say about Upcart.
Really appreciate you sharing your experience! 🤗 It’s awesome to hear that UpCart has been the best solution for your cart—especially outperforming custom-coded setups. The full-screen mobile fit and easy upsells are definitely game-changers! And huge shoutout to our support team for keeping things fast and helpful. 😀 We’re all about making sure you not only get a solution but also understand the "why" behind it. Thanks again for the kind words—we’re thrilled to have you on board! 😊