Upcart—Cart Drawer Cart Upsell
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Thank you so much for the 5-star review! 🙏 We're so happy you're enjoying Upcart! Your support means the world to us. If you ever need anything, our team is always here to help! 😊
EDITED. We had an issue with the app on this specific store (we own several stores with UpCart and are generally happy with it) and uninstalled it, out of frustration, rather than contacting the Rokt team. They did reach out to us and offered to help fix our issue for issue. After some digging, they discovered we had some remnant code from an uninstalled app that was interfering with UpCart (and our site's performance), offered a detailed diagnostic so we could optimize our store. Shout-out to Brandon and his team - they rock!
Thank you so much for the kind words and for trusting Upcart across multiple stores. That means a lot to us! 🙏 We’re really glad we were able to track down the conflicting code and help improve your store’s performance. If you ever run into anything else or want to optimize further, we’re always here to help! 🚀
jam good
Love to hear that you’re enjoying Upcart! Hearing that jam was good made our day! 😄 If you ever want to try new upsell setups or need a hand optimizing your cart, just reach out to us anytime. 💬
Great app and Laura is an amazing support!!
Thank you so much for the awesome review! 🙌 We’re thrilled that Upcart is working well for you and that Laura could support you so quickly. We’ll be sure to pass on the shout out! 💙
WARNING: Doesn't work with Shopify's latest default theme. I spent 1-2 hours setting it up, assuming it would work with the Horizon theme, only to find that it isn't supported. Customer support told me to switch the Dawn theme, which obviously I'm not going to do after the whole site has been built on Horizon. Very disappointed with the app and surprised it doesn't support Shopify Free Themes.
Hi there, we’re really sorry to hear about your experience and completely understand how frustrating this must have been 🙏 Horizon should work with Upcart out of the box, so we’d love to better understand what happened in your setup. We’ll reach out directly to get a bit more context and help get things running smoothly again. Thank you for taking the time to share this feedback. It’s really helpful for us in improving Upcart and making sure experiences like this don’t happen again💡💬
Great app and customer service (John) was super quick and helpful.
Thank you so much for this great review! 🙏 We're thrilled to hear that you find Upcart great, and that John was able to help you quickly! He's fantastic at providing clear guidance and making sure everything works perfectly. We'll pass along your kind words to him! If you ever need anything else, we're always here to help! 😊
John is amazing. Knowledgeable, fast to reply, so good! I love this app
Good en very quick response on my support question! Great app!
GENIAL, ATENCION EXPECTACULAR, TODO MUY PROFESIONAL
Thank you so much for your wonderful review! 🙏 We're thrilled to hear you're having such a great experience with Upcart! It's amazing to see you're already finding value in just one day of using the app. If you ever need anything, we're always here to help! 😊
heel goed! hele goede hulp van Aina heeft de rewards voor mij toegevoegd top!
Jam helped me a lot with an issue and now I have my cart add ons set up!
Thank you so much for this great review! 🙏 We're thrilled to hear Jam was able to help you set up your cart add-ons! He's fantastic at providing clear guidance and making sure everything works perfectly. We'll pass along your kind words to him! If you ever need anything else, we're always here to help! 😊
Thank you so much for the 5-star review! 🙏 We're so happy to have you using Upcart! It's great to see you're already finding value in just 2 hours. If you ever need anything, we're always here to help! 😊
Customer support helped me very good and were clear in their information.
Thank you so much for this wonderful review! 🙏 We're thrilled to hear our customer support team was helpful and provided clear information! We always strive to make sure our customers have the best experience possible. If you ever need anything else, we're always here to help! 😊
Denisse from upcart team was very helpful and kind! Shoutout to her!
Thank you so much for this wonderful review! 🙏 We're thrilled to hear Denisse was so helpful and kind! She's amazing at what she does, and we'll make sure to pass along your shoutout to her! If you ever need anything else, we're always here to help! 😊
A terrible experience, I do not recommend installing it.
Hailey, is the best! She really help me.
If you have questions, don't hesitate to ask for help in support chat! In mycase Laura offered a solution immediately that I was looking for and that all took just 2 minutes! Thank you Laura!
Thank you so much for this wonderful review! 🙏 We're thrilled to hear Laura was able to provide you with an immediate solution in just 2 minutes! She's fantastic at what she does, and we'll pass along your thanks to her! We're glad you're encouraging others to reach out to our support chat. If you ever need anything else, we're always here to help! 😊
Perfect experience with their support. Special Thanks for Laura, she was so nice for us and so helpful.
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