All reviews

Rating Breakdown

  • 5
    93% (629 ratings)
  • 4
    1% (9 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (31 ratings)

Reviews with Text

  • 95% (647)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 5, 2025

Because the support was fast and helpfull

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind review of how our support was fast and helpful! 🙏. Please let us know how we can continue to assist you! 😁

5 / 5 Share

Jan. 3, 2025

Great app, great customer service - always prompt in their responses and easy to deal with. Highly recommend to other brand owners.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us such a nice review on our great customer service and app. 🙏 You're recommendation means a lot to us! 😁 Please let us know how we can continue to assist you!

4 / 5 Share

Dec. 23, 2024

Store

Parman

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for taking the time to leave us a nice review! Please let us know if there's anything we can do to improve your experience with us 🙏.

5 / 5 Share

Dec. 22, 2024

Store

VIMVY

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a nice review! We really appreciate it! Please let us know if there's anything we can do to continue to grow with you! 😁

5 / 5 Share

Dec. 21, 2024

Fantastic app! The upsell features have significantly increased our cart conversions, and the customer service team is top-notch—responsive, helpful, and truly dedicated to helping us succeed. Highly recommend it to anyone looking to boost their sales!

Using app

About 1 year

Total reviews

8

Average rating

4.6

Developer Reply

Fantastic Review! We are so happy that you not only enjoyed our app, but our amazing customer service team as well!! 🤗 We're glad that we were able to help you succeed and look forward to continuing to work with you as we both grow together! ☺️

5 / 5 Share

Dec. 20, 2024

Hailey was super helpful! Great customer service and great product!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hailey will be so happy to hear that she was super helpful and gave great customer service 🤗. We're so glad you're enjoying our app as well! Please let us know if we can help with anything else 😃

5 / 5 Share

Dec. 19, 2024

Had issues with translation, and Hailey quickly helped me set it up. Really easy app to implement !

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad Hailey could quickly help you with getting that translation working for you! We appreciate your feedback on how easy the app is to implement and look forward to continuing to work with you! 😄

5 / 5 Share

Dec. 18, 2024

Perfect!

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a nice review, we really appreciate it! Please let us know if there's anything we can help with going forward 😁

5 / 5 Share

Dec. 12, 2024

I've had Upcart for about a year now and no problem so far. It has definitely helped increase sales.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for working with us for so long! We know we've made some changes and are so happy to hear you've had no issues with us! Looking forward to continuing to work with you in the future! 😁😁

5 / 5 Share

Dec. 12, 2024

Great support! Very patiently and kind. Great app

Store

Azouna

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a kind review 😀 Please let us know if there's anything we can do to improve your experience with us 😄

5 / 5 Share

Dec. 10, 2024

Really helpful, John helped and sorted our problem within minutes. App works great, especially the upsells to add products on at the end.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

John will love this! Thank you so much for sharing your great experience with our support and how you're enjoying our app! We really appreciate it!! 🙏 We look forward to continuing to grow with you so please let us know if there's anything we can do to assist you in the future! 😁

5 / 5 Share

Dec. 9, 2024

Super fast and responsive technical support - they are there when you need them!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

We're so happy you loved our fast and responsive support! Please let us know if there's anything we can do to make your experience with us even better!!

1 / 5 Share

Dec. 9, 2024

Doesn't work- Not a fan of apps that hold my customers ransom in such a way. 5 Days into my Selling Plan trial it disabled all purchases (not just upsells) demanding I get a Selling Plan despite being on the "free" trial for it.

Using app

5 days

Total reviews

3

Average rating

1.0

Developer Reply

Hi there! I took a look at your support ticket, and it seems you may have left this review on the wrong app! Based on the images you sent us in the support ticket, you must have meant to leave this review on the app called "Buy Button". The images you had sent us picture the "Buy Button" app and not UpCart. I suggest reaching out to the "Buy Button" app's support team so they can look into this issue for you and possibly offer compensation for the lost sales as well! If you do ever have any concerns with UpCart, please let us know at [email protected] and we'd be more than happy to look into them! Hope you have a wonderful day, thanks!

5 / 5 Share

Dec. 7, 2024

Amazing !!! Patti fixed my problem so quickly, she was really nice and very professionnal. Thank you so much !!!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

We agree, Patti is very nice and professional and we know that she is going to be pumped to read this review from you!! Thank you so much and please let us know if we can help you with anything in the future 😁

5 / 5 Share

Dec. 6, 2024

Super easy to use, converts great, support staff is very helpful in making customizations

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your kind words! We're so happy you enjoy how easy our app is to use, our great support staff and that you're seeing great conversion from using us 😁 Please let us know if we can assist you with anything going forward!

5 / 5 Share

Dec. 6, 2024

Super sweet, very knowledgeable, happy to help, and quick to respond. So grateful for your help!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Dom and the rest of the support team are going to be so happy to read this review from you! Thank you so much for sharing your kind words on how kind, knowledgeable and quick our support staff is. Please let us know if we can assist with anything in the future! 😁

5 / 5 Share

Dec. 6, 2024

Hailey was very very helpful. I'm so grateful i found her helping with all my questions and doubts! thanks!!!!

Using app

About 2 months

Total reviews

9

Average rating

5.0

Developer Reply

Hailey will love this! We're so glad she was able to help you and take care of any doubts you may have had. ❤️ Please let us know if we can assist with anything else in the future!

5 / 5 Share

Dec. 6, 2024

Michelle was really helpful and responsive and was able to resolve my issue very quickly

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Michelle will be so excited to read this!! We're glad she was helpful and able to quickly resolve your issue. We appreciate you letting us help you grow and we look forward to continuing to work with you in the future! ❤️😀

5 / 5 Share

Dec. 5, 2024

Hailey was great; she was able to fix the issue where nothing would show up in the cart. Very quick support. Thanks Hailey

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hailey will love this! Thanks for letting us know how quickly she was able to resolve the issue of nothing showing in the cart for you! ❤️. Please let us know if we can assist with anything else in the future 😁

5 / 5 Share

Dec. 2, 2024

great app with great features and staff!

Store

Brasion

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your kind words about our app, it's benefits, and our wonderful staff! We look forward to continuing to work with you and seeing you grow 😄