Upcart—Cart Drawer Cart Upsell
Upcart: Shopify Sticky Cart Drawer & Cart Upsell App
Rating
4.6
feedback
679
chart
#60
All reviews
Review RSS Feed
Dec. 2, 2024
We were experiencing a high volume of customers having issues with their mobile and Ipad purchases because of a Chrome update preventing changes in qtys and not adding upsells. Patti was very helpful and solved the problem efficiently ( and completely!). We're very happy to be able to get back to normal BFCM sales!
We are so thrilled Patti was able to help you! We know how stressful BFCM can be and to be able to get you back to normal sales makes us very proud! Thank you so much for your continued support with our app and we look forward to continuing to grow with you! ❤️
Dec. 2, 2024
This is the best cart drawer app!! Thank you so much Mark, he was very helpful and quick! I highly recommend this app :)
Oh yay thank you!! 🙏. We're so happy you love our app and even more that Mark was able to help you so quickly 😁. We appreciate your recommendation and look forward to continuing to work with you!!
Dec. 2, 2024
Fastest customer support
So happy to hear we could provide fast support for you! Please let us know if there's anything we can do to continue to assist you 😁
Nov. 29, 2024
Excellent
Thank you so much for taking the time to leave us an excellent review 😉. We appreciate you working with us for so long and look forward to continuing to work with you 😁
Nov. 29, 2024
Klantvriendelijk en denk mee naar oplossingen, hebben verstand waar ze overpraten. Het bedrijf maakt gebruikt van AI bots om gewone vragen te beantwoorden, naar mate de ingewikkeldheid springt hier iemand direct bij.
We zijn zo blij dat de AI behulpzaam is en dat we snel en deskundig kunnen reageren als dat niet kan. 😁 Heel erg bedankt dat u de tijd heeft genomen om een review achter te laten, we waarderen u enorm! 😍
Nov. 29, 2024
Michelle was very helpful. Thank you for fixing the issue
Michelle will love this! ❤️ Thanks so much for letting us help you resolve the issue quickly and we look forward to continuing to work with you! 😁
Nov. 28, 2024
This app is excellent! I was able to set it up perfectly with some custom CSS. Initially, it wasn’t functioning due to interference from other apps, but customer support went above and beyond to help me. It took a bit of time to pinpoint the issue, but I’m glad they resolved it just in time for our Black Friday launch!
You're review is excellent! Thank you so much! 🙏 It makes us so happy that we could resolve those compatibility issues for you so you could take advantage of Black Friday and that you were able to use the Custom CSS to get your cart looking sleek! Can't wait to see your success grow with us 😁
Nov. 27, 2024
Great help! Helped me with all my questions
Thank you so much for taking the time to leave us such a nice review! Please let us know if there's anything else we can help with going forward 😃
Nov. 26, 2024
Merci beaucoup à Jacinda. Vous m'avez beaucoup aidé et accompagné pour paramétrer l'application correctement. efficace et très gentille
Jacinda sera ravie de lire ceci! 😍 Elle est incroyablement gentille et efficace dans toutes ses démarches et nous sommes ravis qu'elle ait pu vous aider à tout mettre en place! N'hésitez pas à nous faire savoir si nous pouvons vous aider d'une autre manière. 🙏
Nov. 26, 2024
We don't have much experience, but it looks really great. If we struggle with anything, John from the support team helps us quickly and straight.
John is such a good help, isn't he? He'll love to read this from you! Please don't hesitate to reach out if there's anything else we can help you with.😀
Nov. 25, 2024
Thank you Jacinda for the perfect support ! She helped me quick and with positive attitude !
Jacinda will be so happy to hear that she was able to help you quickly along with her positive attitude. We appreciate that about her as well! ❤️
Nov. 24, 2024
Best support ever!
Thank you so much for taking the time to leave us a nice review! We look forward to continuing to work with you in the future!
Nov. 22, 2024
Highly Recommend UpCart! The drawer cart upsell functionality in UpCart is very easy to use and features a clean, well-designed interface. It integrates seamlessly with my existing theme and has significantly improved the overall look and feel of my drawer cart. The app also offers a wide range of additional features that I’m excited to explore, making it a great addition to any Shopify store. What truly sets this app apart is its exceptional support team. They went above and beyond to help me resolve an issue I encountered, providing prompt and effective assistance. I’m very happy with UpCart and would definitely recommend it to anyone looking for a reliable, feature-rich upsell solution.
Thank you for such an incredibly thoughtful review! Our support team is so grateful for your kind words 🙏. We do our best to ensure the app is as user friendly and easy to use as possible, integrating with Shopify's Themes and with our Custom CSS and HTML, you can make the cart look any way you'd like! Please let us know if we can assist with using any of those other additional features and we'd be more than happy to go over those with you. 😁
Nov. 20, 2024
Excellent support from the team!
Awesome! The team will be thrilled to read this! Thank you so much for taking the time to leave us this kind review 🙏 Looking forward to continuing to work with you as you grow! 😁
Nov. 19, 2024
Very Helpful Team!
We think we have a really helpful team too! We're really happy you got to see how awesome they are too. Please let us know if we can help with anything else moving forward 😁
Nov. 19, 2024
Thank you so much for taking the time to leave us a nice review, we appreciate you very much!
Nov. 18, 2024
Great app and awesome customer service.
Love hearing positive feedback about our app and customer service! We're very happy to help with whatever you may need so please don't hesitate to reach out if we can assist with anything else moving forward!
Nov. 28, 2024
John helped me out very quickly, he is kind and open for all kinds off questions. Thanks John!
Great! Dom will be pumped to read this review about how she was able to help you quickly! We're glad you're enjoying the app and doing well with it, thanks for letting us help you grow your business! Let us know if we can help with anything else! 😀
Nov. 14, 2024
Great functionallity, good support, easy to customize with CSS. I esp like the free Gift & free shipping functionality. Thanks to Michelle, Dom & Hailey from the support team who helped me to set up everything accoring to my needs.
Michelle, Dom, and Hailey are all going to be so happy to read this! So glad you enjoyed the easy customization using CSS and free gift and rewards module, it's one of our most popular features! Looking forward to continuing to work with you in the future 😁
Nov. 13, 2024
This app has been a major disappointment. UpCart promises increased conversion rates, but the reality is far from it. The app consistently freezes when adding more items, making it frustrating for both store owners and customers. It’s unreliable, and the lack of any custom coding or flexibility leaves much to be desired. Customer service is practically non-existent. There’s no support from any real experts, and you’re left to fend for yourself when issues arise. It’s clear that the developers are more focused on maximizing profit than providing a quality support and app. There are far better apps available with responsive support and real customization options. Save your time and money—look elsewhere!
Hi there, we’re truly sorry to hear about your experience and understand how disappointing this must have been, especially after using Upcart for so long. This isn’t the level of reliability or support we want our users to experience. Our team has reached out directly to take a closer look at the issues you mentioned and find a resolution as quickly as possible. We genuinely appreciate your detailed feedback! It helps us identify where we can improve and ensure better performance and support moving forward. 💬✨