All reviews

Rating Breakdown

  • 5
    90% (651 ratings)
  • 4
    2% (11 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (33 ratings)

Reviews with Text

  • 94% (668)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2024

I've had Upcart for about a year now and no problem so far. It has definitely helped increase sales.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for working with us for so long! We know we've made some changes and are so happy to hear you've had no issues with us! Looking forward to continuing to work with you in the future! 😁😁

5 / 5 Share

Dec. 12, 2024

Great support! Very patiently and kind. Great app

Store

Azouna

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a kind review 😀 Please let us know if there's anything we can do to improve your experience with us 😄

5 / 5 Share

Dec. 10, 2024

Really helpful, John helped and sorted our problem within minutes. App works great, especially the upsells to add products on at the end.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

John will love this! Thank you so much for sharing your great experience with our support and how you're enjoying our app! We really appreciate it!! 🙏 We look forward to continuing to grow with you so please let us know if there's anything we can do to assist you in the future! 😁

5 / 5 Share

Dec. 9, 2024

Super fast and responsive technical support - they are there when you need them!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

We're so happy you loved our fast and responsive support! Please let us know if there's anything we can do to make your experience with us even better!!

1 / 5 Share

Dec. 9, 2024

Doesn't work- Not a fan of apps that hold my customers ransom in such a way. 5 Days into my Selling Plan trial it disabled all purchases (not just upsells) demanding I get a Selling Plan despite being on the "free" trial for it.

Using app

5 days

Total reviews

3

Average rating

1.0

Developer Reply

Hi there! I took a look at your support ticket, and it seems you may have left this review on the wrong app! Based on the images you sent us in the support ticket, you must have meant to leave this review on the app called "Buy Button". The images you had sent us picture the "Buy Button" app and not UpCart. I suggest reaching out to the "Buy Button" app's support team so they can look into this issue for you and possibly offer compensation for the lost sales as well! If you do ever have any concerns with UpCart, please let us know at [email protected] and we'd be more than happy to look into them! Hope you have a wonderful day, thanks!

5 / 5 Share

Dec. 7, 2024

Amazing !!! Patti fixed my problem so quickly, she was really nice and very professionnal. Thank you so much !!!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

We agree, Patti is very nice and professional and we know that she is going to be pumped to read this review from you!! Thank you so much and please let us know if we can help you with anything in the future 😁

5 / 5 Share

Dec. 6, 2024

Super easy to use, converts great, support staff is very helpful in making customizations

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your kind words! We're so happy you enjoy how easy our app is to use, our great support staff and that you're seeing great conversion from using us 😁 Please let us know if we can assist you with anything going forward!

5 / 5 Share

Dec. 6, 2024

Super sweet, very knowledgeable, happy to help, and quick to respond. So grateful for your help!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Dom and the rest of the support team are going to be so happy to read this review from you! Thank you so much for sharing your kind words on how kind, knowledgeable and quick our support staff is. Please let us know if we can assist with anything in the future! 😁

5 / 5 Share

Dec. 6, 2024

Hailey was very very helpful. I'm so grateful i found her helping with all my questions and doubts! thanks!!!!

Using app

About 2 months

Total reviews

9

Average rating

5.0

Developer Reply

Hailey will love this! We're so glad she was able to help you and take care of any doubts you may have had. ❤️ Please let us know if we can assist with anything else in the future!

5 / 5 Share

Dec. 6, 2024

Michelle was really helpful and responsive and was able to resolve my issue very quickly

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Michelle will be so excited to read this!! We're glad she was helpful and able to quickly resolve your issue. We appreciate you letting us help you grow and we look forward to continuing to work with you in the future! ❤️😀

5 / 5 Share

Dec. 5, 2024

Hailey was great; she was able to fix the issue where nothing would show up in the cart. Very quick support. Thanks Hailey

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hailey will love this! Thanks for letting us know how quickly she was able to resolve the issue of nothing showing in the cart for you! ❤️. Please let us know if we can assist with anything else in the future 😁

5 / 5 Share

Dec. 2, 2024

great app with great features and staff!

Store

Brasion

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your kind words about our app, it's benefits, and our wonderful staff! We look forward to continuing to work with you and seeing you grow 😄

5 / 5 Share

Dec. 2, 2024

We were experiencing a high volume of customers having issues with their mobile and Ipad purchases because of a Chrome update preventing changes in qtys and not adding upsells. Patti was very helpful and solved the problem efficiently ( and completely!). We're very happy to be able to get back to normal BFCM sales!

Store

Skwosh

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We are so thrilled Patti was able to help you! We know how stressful BFCM can be and to be able to get you back to normal sales makes us very proud! Thank you so much for your continued support with our app and we look forward to continuing to grow with you! ❤️

5 / 5 Share

Dec. 2, 2024

Fastest customer support

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear we could provide fast support for you! Please let us know if there's anything we can do to continue to assist you 😁

5 / 5 Share

Nov. 29, 2024

Excellent

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us an excellent review 😉. We appreciate you working with us for so long and look forward to continuing to work with you 😁

5 / 5 Share

Nov. 29, 2024

Klantvriendelijk en denk mee naar oplossingen, hebben verstand waar ze overpraten. Het bedrijf maakt gebruikt van AI bots om gewone vragen te beantwoorden, naar mate de ingewikkeldheid springt hier iemand direct bij.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We zijn zo blij dat de AI behulpzaam is en dat we snel en deskundig kunnen reageren als dat niet kan. 😁 Heel erg bedankt dat u de tijd heeft genomen om een ​​review achter te laten, we waarderen u enorm! 😍

5 / 5 Share

Nov. 29, 2024

Michelle was very helpful. Thank you for fixing the issue

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Michelle will love this! ❤️ Thanks so much for letting us help you resolve the issue quickly and we look forward to continuing to work with you! 😁

5 / 5 Share

Nov. 28, 2024

This app is excellent! I was able to set it up perfectly with some custom CSS. Initially, it wasn’t functioning due to interference from other apps, but customer support went above and beyond to help me. It took a bit of time to pinpoint the issue, but I’m glad they resolved it just in time for our Black Friday launch!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

You're review is excellent! Thank you so much! 🙏 It makes us so happy that we could resolve those compatibility issues for you so you could take advantage of Black Friday and that you were able to use the Custom CSS to get your cart looking sleek! Can't wait to see your success grow with us 😁

5 / 5 Share

Nov. 27, 2024

Great help! Helped me with all my questions

Store

Trimmex

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a nice review! Please let us know if there's anything else we can help with going forward 😃

5 / 5 Share

Nov. 26, 2024

Merci beaucoup à Jacinda. Vous m'avez beaucoup aidé et accompagné pour paramétrer l'application correctement. efficace et très gentille

Using app

4 months

Total reviews

14

Average rating

4.1

Developer Reply

Jacinda sera ravie de lire ceci! 😍 Elle est incroyablement gentille et efficace dans toutes ses démarches et nous sommes ravis qu'elle ait pu vous aider à tout mettre en place! N'hésitez pas à nous faire savoir si nous pouvons vous aider d'une autre manière. 🙏