All reviews

Rating Breakdown

  • 5
    92% (627 ratings)
  • 4
    1% (9 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (31 ratings)

Reviews with Text

  • 95% (645)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 23, 2024

Love this app especially after all the help received from Jacinda!!

Store

TRATEZ

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 😊 We're so glad to hear that Jacinda was able to help you out and make your experience such a positive one. She’ll be thrilled to know her support meant so much! We really appreciate your kind words and love having you with Upcart. 💬✨

5 / 5 Share

Oct. 22, 2024

great service, very customizable

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the great feedback! 🙌 We're thrilled to hear that you’re enjoying Upcart’s customization options and that our team provided great service. We truly appreciate your support and are always here if you need a hand! 🚀💬

5 / 5 Share

Oct. 21, 2024

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 💛 We're so happy to hear that you’re loving Upcart and found our team’s help valuable. We really appreciate your support and look forward to continuing to support your growth! 💬✨

5 / 5 Share

Oct. 21, 2024

Fast and helpful responses

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We're glad to hear that our team’s quick and helpful responses made your experience a great one. We really appreciate your support and are always here whenever you need us! 🚀💬

5 / 5 Share

Oct. 20, 2024

Patti has been awesome, reactive and very helpful, the app match my needs perfect (biceps)

Using app

About 9 hours

Total reviews

5

Average rating

4.2

Developer Reply

Thank you so much for the awesome review! 🙌 We're thrilled to hear that Patti was able to help and that Upcart is matching your needs perfectly. She’ll be so happy to know her assistance made such a great impact! We appreciate your support and love having you with us. 💪💬

5 / 5 Share

Oct. 20, 2024

It is an awesome app. Easily customizable, and has all the different modules I need. It even has subscription upsell modules. We were able to configure the cart drawer exactly how we wanted to and customize it to our brands colors and aesthetic.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

We're so happy to hear that you enjoy all the modules UpCart has to offer! We do our best to make UpCart as user friendly and flexible as possible 😀 It's awesome you were able to customize the cart to your brand, it's one of the things we're most proud of with UpCart. Thank you so much for your loyalty and we look forward to continuing to work with you in the future 😁 - Everyone at UpCart

5 / 5 Share

Oct. 20, 2024

The developers of this app are really friendly and open te help. We experienced some theme compatibility issues, and they tried to fix it immediately. Next to their great support, the cart drawer works great! It has all the functionalities we were looking for.

Store

Upshape

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 😊 We're so glad to hear that our team was able to help with your compatibility issues and that the cart drawer is working perfectly for you now. We really appreciate your kind words and are thrilled that Upcart has all the features you were looking for! 💬✨

5 / 5 Share

Oct. 19, 2024

Amazing service!

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🙌 We're thrilled to hear that you had an amazing experience with our team. We truly appreciate your support and are always here if you ever need a hand! 🚀💬

5 / 5 Share

Oct. 19, 2024

App is easily one of the best on shopify. Absolutely Prints

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback! 💛 We're so happy to hear that you consider Upcart one of the best apps on Shopify! That means a lot to our team! We truly appreciate your support and are excited to keep helping your store grow. 💬✨

5 / 5 Share

Oct. 18, 2024

Easy setups and functions great! Support is responsive and quick to resolve issues.

Using app

17 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🙌 We're thrilled that you found setup easy and that our support team was quick and responsive in resolving your issues. We really appreciate your kind words and are always here to help! 🚀💬

5 / 5 Share

Oct. 18, 2024

Very fast answer, and a very fast solution!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback! 😊 We're so happy to hear that our team was able to respond quickly and provide a fast solution for you. We appreciate your support and are always here if you need any more assistance. 💬✨

5 / 5 Share

Oct. 18, 2024

Really good experience.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! 💛 We're really glad to hear you had a great experience with Upcart and our team. We truly appreciate your support and are always happy to help whenever you need! 🚀💬

5 / 5 Share

Feb. 25, 2025

UpCart's technical support (especially Jacinda) is truly exceptional. The team is quick to respond, always helpful, and ready to assist with any questions you may have.

Store

Bevora

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 🙌 We're thrilled to hear that you’ve had such a great experience with our support team! Jacinda will be over the moon to know her help stood out! We truly appreciate your kind words and ongoing trust in Upcart. 💬✨

5 / 5 Share

Oct. 18, 2024

i had an issue related to my cart and i tried to reach the support, within just 2 minutes Michelle reached out to me and solved my problem with ease in just 5 minutes. It was so quick and hassle free. Great support and i will highly recommend Upcart

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Very quick assistance, excellent customer service – and we're very satisfied with the app. With this app, we were definitely able to significantly increase our conversion rate.

Using app

About 2 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for the fantastic feedback! 🚀 We're so glad to hear that our team could assist quickly and that Upcart has helped boost your conversion rate. That’s exactly the kind of success we strive to see! We really appreciate your support and are always here if you need anything. 💛💬

5 / 5 Share

Oct. 16, 2024

John was super helpful and fixed my issue immediately and now i can upsell in my cart perfectly :) i would definitely recommend this app to anyone

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! 😊 We're so happy to hear that John was able to fix your issue right away and get your upsells running perfectly. He’ll be delighted to know his help made a difference! We truly appreciate your recommendation and support. 🚀💬

5 / 5 Share

Oct. 16, 2024

Tolle App und sehr schneller Kundensupport der mir sofort weiter helfen konnte, kann ich nur empfehlen

Store

Artifey

Using app

29 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for the great review! 🙌 We’re thrilled to hear that you’re happy with Upcart and that our support team was able to assist you so quickly. We truly appreciate it! 💬✨

1 / 5 Share

Oct. 15, 2024

as other users already written. this app is so buggy, that it destroys your business. it added random products to cart without displaying them, after hours the customer service told me he opened a ticket! sometimes they dont answer! the other day the add to cart button was not working and i made zero sales, till i found out! found every day another error and they charge 50€ for this! uninstalled it! customer support needs hours to answer, it seems like its not neccesary to take care when the easiest functions not working! do not install this app!

Store

doyos

Using app

4 days

Total reviews

5

Average rating

2.6

Developer Reply

Hi there, we’re really sorry to hear about your experience and completely understand how frustrating this must have been. This isn’t the kind of reliability or support we want our users to encounter. Our team has reached out directly to investigate what happened and help ensure everything is resolved as quickly as possible. We truly appreciate you sharing your feedback! It helps us improve both our app’s stability and our customer support. 💬✨

5 / 5 Share

Oct. 15, 2024

Very easy to install and set up in no time. Dom was very helpful with clarifying how to do some things when I couldn't figure it out.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! 😊 We're thrilled to hear that Dom was able to help clarify things for you and make the setup process quick and easy. She’ll be so happy to know her assistance made a difference! We really appreciate your support and love having you with us. 🚀💬

5 / 5 Share

Oct. 11, 2024

Good support, good result

Store

BonaTea

Using app

9 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for the great feedback! 🙌 We're so glad to hear that our team’s support helped you achieve good results with Upcart. We truly appreciate your kind words and are always here if you ever need a hand! 💬✨