All reviews

Rating Breakdown

  • 5
    91% (677 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    5% (39 ratings)

Reviews with Text

  • 93% (695)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2025

great service, thanks guys

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy you enjoyed our great service! ❤️ We look forward to continuing to work with you so please let us know how we can continue to assist you!

5 / 5 Share

Jan. 5, 2026

My issue was solved very quickly and without any complications. The support was excellent, and Laura did a great job explaining everything clearly and helping me find the right solution. Overall a great app to boost conversion rates, upsells, and cart performance. Really appreciate the great support experience.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to hear that our excellent Support team was able to helo you quickly. We do our best to make our app as user friendly as possible and appreciate your response! We're looking forward to growing with you too!! 😁

5 / 5 Share

Jan. 17, 2025

Amazing service, helped with everything quickly and efficiently. Best customer service!

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Amazing review 😍 We're so glad you enjoyed our amazing customer service team and they were quick and efficient! Please don't hesitate to reach out if we can assist with anything else 😁

5 / 5 Share

Jan. 15, 2025

Patti was awesome! She was quick to resolve any and all questions I had regarding setup. Less than 24 hours of installing app, upsells are already coming in!

Using app

About 12 hours

Total reviews

2

Average rating

5.0

Developer Reply

Patti will be so thrilled to read this! We're so glad she was quick to resolve your questions and even happier that the upsells are coming in 🤗 We're looking forward to growing with you in the future!

5 / 5 Share

Jan. 15, 2025

John is the best! He helps you with ANY problem. Thanks bro

Store

NEVANO

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

John will love this! Thank you so much for your wonderful review and we are so happy that John was able to help you out 🤗 Please let us know if we can help with anything else!

5 / 5 Share

Jan. 5, 2025

Because the support was fast and helpfull

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind review of how our support was fast and helpful! 🙏. Please let us know how we can continue to assist you! 😁

5 / 5 Share

Jan. 3, 2025

Great app, great customer service - always prompt in their responses and easy to deal with. Highly recommend to other brand owners.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us such a nice review on our great customer service and app. 🙏 You're recommendation means a lot to us! 😁 Please let us know how we can continue to assist you!

5 / 5 Share

Jan. 3, 2025

initially encountered some compatibility issues, but their team stepped in and resolved everything promptly. Highly recommend for anyone looking to enhance their cart functionality

Store

OdyBag

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

We're so happy that the team was able to assist with the compatibility issues quickly for you! 😁. Your recommendation means a lot to us, thank you so much 🙏. Please let us know how we can continue to assist you!

5 / 5 Share

Dec. 27, 2024

Dom was really helpful solving my issues! Their support is great and the app itself generated for me lot more revenue due to features they provide. It's amazing.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Dom will be so happy to read this review! We're so glad that you enjoyed our great support and that the app itself has been a benefit to you in increasing your revenue. 😀 Please let us know how we can continue to assist you! 😃

2 / 5 Share

Dec. 26, 2024

Decent app but charging crazy amounts. They only provide some coding and then charge such a big fee. I would not recommend this app and recommend another app that would be more affordable.

Using app

About 2 months

Total reviews

4

Average rating

2.8

4 / 5 Share

Dec. 23, 2024

Store

Parman

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for taking the time to leave us a nice review! Please let us know if there's anything we can do to improve your experience with us 🙏.

5 / 5 Share

Dec. 22, 2024

Store

VIMVY

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a nice review! We really appreciate it! Please let us know if there's anything we can do to continue to grow with you! 😁

5 / 5 Share

Dec. 21, 2024

Fantastic app! The upsell features have significantly increased our cart conversions, and the customer service team is top-notch—responsive, helpful, and truly dedicated to helping us succeed. Highly recommend it to anyone looking to boost their sales!

Using app

About 1 year

Total reviews

8

Average rating

4.6

Developer Reply

Fantastic Review! We are so happy that you not only enjoyed our app, but our amazing customer service team as well!! 🤗 We're glad that we were able to help you succeed and look forward to continuing to work with you as we both grow together! ☺️

5 / 5 Share

Dec. 20, 2024

Hailey was super helpful! Great customer service and great product!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hailey will be so happy to hear that she was super helpful and gave great customer service 🤗. We're so glad you're enjoying our app as well! Please let us know if we can help with anything else 😃

5 / 5 Share

Dec. 19, 2024

Had issues with translation, and Hailey quickly helped me set it up. Really easy app to implement !

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad Hailey could quickly help you with getting that translation working for you! We appreciate your feedback on how easy the app is to implement and look forward to continuing to work with you! 😄

5 / 5 Share

Dec. 18, 2024

Perfect!

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a nice review, we really appreciate it! Please let us know if there's anything we can help with going forward 😁

1 / 5 Share

Dec. 14, 2024

very good and effective app overall, but incredibly POOR customer service. We are in the most important & lucrative season of the year, there is a small issue we are having with this app. but no concrete support in the past 15 days, this is very very disappointing. so I wouldn't recommend this app unless they improve their customer service!

Using app

Over 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 12, 2024

I've had Upcart for about a year now and no problem so far. It has definitely helped increase sales.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for working with us for so long! We know we've made some changes and are so happy to hear you've had no issues with us! Looking forward to continuing to work with you in the future! 😁😁

5 / 5 Share

Dec. 12, 2024

Great support! Very patiently and kind. Great app

Store

Azouna

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a kind review 😀 Please let us know if there's anything we can do to improve your experience with us 😄

1 / 5 Share

Dec. 10, 2024

I am extremely dissatisfied with the service. The team provided no individual assistance for coding or app adjustments, instead directing us to self-help articles. Despite configuring the app correctly for our market's currency, it displayed prices in USD instead of AUD, preventing us from making immediate sales. Unfortunately, the team lacks a development team and suggested we either code the fix ourselves or hire a professional. For a $30 app, this level of support is highly disappointing. Most Shopify apps priced above $12-$15 typically include developer support to resolve issues stemming from the app's programming. would recommend the app for that price!

Using app

About 3 hours

Total reviews

5

Average rating

4.2